Snapdeal.com Complaints & Reviews

I had ordered philips bre200/00 satinelle essential epilator. I returned the product and opted for refund option. According to the detail provided by your site the refund was initiated on 28th september but i haven't received my money yet. I contacted the bank but according to them they have not received any such request.
Kindly look into this issue.
Order id - [protected]

Dear sir/madam

As i logged my previous complaint yesterday today i received a mail from snapdeal stating that my order has been cancelled and refund has been initiated. Inspite of giving my order detail for which i have been already waited for a month. And the refund initiated from them that too only 190 rupees which i paid rest of the amount i paid through coupon they mentioned nothing about that. And by the way if they are cancelling my order from there side then why should i need to bear a lose of my coupon amount that too 1500/- rupees. Here it is just not a matter of money it is about the product which is i ordered.
Please look into the matter and help me.

Tarun kumar kathore
[protected]
Order id [protected]

Hi,

Snapdeal selling fastrack first copy watches by using fastrack brand. I bought fastrack watch in snapdeal by seeing its brand and warranty details.
But now it I came to know that it is first copy not original fastrack watch.
Please take my complaint into consider do let me know for further details,

Thanks & regards,
Ranjith...

Hi Team
I'm trying to contact you but there is no option to connect to you. I have ordered a gshock watch where it clearly says its authentic and box warranty card is included. I received a warranty card but its not original there is no serial number. I tried mailing you 3 times but still u guys are asking me to return the product. I want you guys to deliver me the original product. I don't need money I want the original gshock watch

Dear snapdeal
My replacement request has been closed since I have cancelled the request by mistake. Now I am not able to access the request further. The item is not received by the courier yet. I want the product to be replaced fast. Please look into it.Order Id:- [protected] &suborder Id:- [protected].The item was a kid boot which I need to gift my brother.I'm in a hurry for it because our festival is near. The shoe is quite smaller in size, so I need
to replace it with a larger one but due to above circumstances I'm not able to do so. Therefore its a humble request to please reopen the replacement request.

Thank you
Abhimannyu routh

Today i received a mop cleaner from trader 5253 magic easy spin mop and floor cleaner. The packaging was not good at all, their is no instructions inside and the most important thing the product is a damaged one and the quality of the product is very cheap.

I tried calling the customer no but no use, no one is picking up.

Very bad experience and wrost service i ever got.

I want this product to be placed as soon as possible or refund my money back.

Dear sir,

This message is from snapdeal

Congratulations snapdeal online shopping pvt. Ltd company. You have win 1st. Prize (Tata safari) amount price is rs-1250148.00 you can take your prize payservice charge tax rs-6500/- date.09-oct-2018 contact for details-mr. Nitin kumar singh-[protected]

Ive already paid the 6500 tax amount.

Attaching the screen shots

Person name
Nitin kumar
Director of snapdeal

Prakash dara
+91-[protected]

I received a letter with a intimation of rs.1lakh and with a scratch card.in the scratch card it was mentioned the i have won 10 lakhs in total 11 lakhs. For that i have to deposit 1% i. E 11000 to person named rehana khan a/c no.[protected] ifsc code sbin0001245. It should be a cheating call. Please take necessary action. The mobile no is available in the photo attached...

Order id: [protected] (1 item)

I have placed an order on snapdeal.com on 28.09.18. They supplied a wrong product on 03.10.18. I have initiated replacement request to supply correct item on 04.10.18.

Till 09.10.18. They have not send anyone to pickup the item and kept on rescheduling the pickup date since 05.10.18. I have written reminders everyday which are replied by their customer service with false commitment.

From the situation it is clear that they do not have any intention to give the replacement as they have already received the payment.

I am ordered casio edifice 539d metal chronograph watch. But snapdeal delivered me a totally fake product. I have received that watch look like very worst finishing, not having a product manual, guarantee card and box also damaged. Packing was also not quality packing. no bar code sticker available at the product. Your try to cheat me so you have to refund my fully paid amount or send original casio edifice 539d metal chronograph watch

I have ordered one show on 6th of September it was showing the delivery date of 4th to 8th of October but I didn't receive till 7th. so I sent a mail regarding the status of my order suborder id [protected] but today I saw a mail and delivery status stating that my order has been delivered which is I am yet to receive. I am trying to contacting customer care but that is also not reachable. I waited for my order since last 30 days and what I got nothing. Please look into the Matter and solve it immediately.
My registered mobile number is [protected]

I had placed an order but forgot to update my new address. Earlier was living in Faridabab and now have shifted to Gulshan Vivante Noida.
How to update delivery address?
How to speak to Customercare executive of Snapdeal..
trying all kinds of things have written an email as well.

Please help.. need my order little urgently as well

I ordered for somoto bluetooth, but ireceived samsung other color damaged bluetooth. When i say to courier boy to take it back then he did not accept it.
And after that when i order back to replace it the courier boy who came for pick up it he also not accept it, he says that the colour and company name is not matching with it. When i was uncover the product then the courier boy was present there, he also saw that the product is not matching realy. Then tell me how can anyone beleve on online shopping where this type of problem occures.

I had ordered an accuchek 100 strips on snapdeal. Paid via debit card. At once i got a message of the order delivery. But neither i got a call from the courier boy not the item. I made a complaint in [protected]@snapdeal.com. After repeated requests they reply with fixed answer of giving 1-2 days to respond, but all gone in vacuum. Disappointed with snapdeal being so unprofessional. They are not contacting me and customers are also not given any no to contact them directly. No courier name is informed to the customer. Very disgusting.

Very fraud company snapdeal. I have ordered a mi mobile bluetooth order id-[protected] they deliver duplicate item... I have returned it but payment is not refunded even try to contact customer care there is no any customer care center. Only computer base call arrange. And there is no facility to speak customer care... Very fraud company... Don't shop with this website

I have received levis wallet in tommy hilfiger brand box. I have raised return request however deliver boy never attampted to call me to get the item retune and updated the status as i do not want to return it. It never happened.

I want my return along with compensation as i even tried call on snap deal cc but same answer & could not speak to cse

10days over but i don't receive my refund.
My order no is [protected]. Menna snapdeal walo ko kitne call kre but i not connected customer care. Menne email bhi kre but reply nhi aya. Snapdeal service not good. My item is supplement named my protine. I cancel my order in 29 september but 10days over and my refund don, t received. Please request my refund back. Thank you

I directly got a message that my product was delivered but i haven't received anything. Strictly look into the matter.
I am unable to talk to any executive regarding this problem and the automated reply states the same thing that my product is delivered.
This is a very poor service and i am highly unhappy with it. This is very unprofessional.
I did not get any calls from the delivery person as well about confirmation with address. None of my neighbours have received the product too.
Get back to me with this query as i have paid online and i haven't received my order.

I have received text message (Dear customer, congratulations you are selected in winner of snapdeal online shopping. 1st prize (Mahindra xuv 500) market value price - 14, 85, 000/- registration service charge pay only - 8500/- for any enquiry contact us - [protected] & [protected]. Good day.

I have received a call from mr sanjay sharma (+91 [protected]) on behalf of snapdeal that you are the winner of first prize of snapdeal site. That is mahindra xuv-500 four wheeler car of costing rs 14, 85, 000/-. If you want any one of these you can pay rs 8, 500/- for money and rs 14, 500/- for car. I can't understand this is call from snapdeal site or this is the fraud call. Please resolve my problem.

Thanks & regards

Veeresh e
+91 [protected]
Karnataka

#snapdeal victim - denial of warranty service

Denial of product warranty service - false information listed, no action on repeated follow-up even to snapdeal ceo email id.

Reported the problem about warranty denial by the brand on 17th sept 2018 to snapdeal. Several snapdeal care executives called up and kept giving false promises. Final denial of service request email from snapdeal came on 4th oct.

Bought a branded monitor (World leader) from snapdeal site. As per snapdeal website info 3yrs warranty from date of purchase was committed. On reaching out brand, they said this is a misinformation as warranty is for 3yrs from date of manufacturing. Had several communication with snapdeal on this subject and they refused to honor the commitment at the time of purchase.

So consumers, beware of false information listed by snapdeal and their unfair trade practices.

Note: - still escalated the matter with brand for a resolution.