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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 134

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I
imranimi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal.com sent fake item of the original branded casio watch

Address:624101
Website:Www.snapdeal.com

I am ordered casio edifice 539d metal chronograph watch. But snapdeal delivered me a totally fake product. I have received that watch look like very worst finishing, not having a product manual, guarantee card and box also damaged. Packing was also not quality packing. no bar code sticker available at the product. Your try to cheat me so you have to refund my fully paid amount or send original casio edifice 539d metal chronograph watch...
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TarunRJ
from Vadamadurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not received

Address:440024
Website:www.snapdeal.com

I have ordered one show on 6th of September it was showing the delivery date of 4th to 8th of October but I didn't receive till 7th. so I sent a mail regarding the status of my order suborder id [protected] but today I saw a mail and delivery status stating that my order has been delivered which is I am yet to receive. I am trying to contacting customer care but that is also not reachable. I waited for my order since last 30 days and what...
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E
Ekta Gaurav Walia
from Delhi, Delhi
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order no. shopnjazz sub order id 28964862727

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had placed an order but forgot to update my new address. Earlier was living in Faridabab and now have shifted to Gulshan Vivante Noida.
How to update delivery address?
How to speak to Customercare executive of Snapdeal..
trying all kinds of things have written an email as well.

Please help.. need my order little urgently as well...
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N
Nishant Bishnoi
from Kaithal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bluetooth

Address:Hisar, Haryana, 125052

I ordered for somoto bluetooth, but ireceived samsung other color damaged bluetooth. When i say to courier boy to take it back then he did not accept it.
And after that when i order back to replace it the courier boy who came for pick up it he also not accept it, he says that the colour and company name is not matching with it. When i was uncover the product then the courier boy was present there, he also saw that the product is not...
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S
Sheelrc
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of order

Website:Snapdeal.com app

I had ordered an accuchek 100 strips on snapdeal. Paid via debit card. At once i got a message of the order delivery. But neither i got a call from the courier boy not the item. I made a complaint in [protected]@snapdeal.com. After repeated requests they reply with fixed answer of giving 1-2 days to respond, but all gone in vacuum. Disappointed with snapdeal being so unprofessional. They are not contacting me and customers are also not given any...
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A
Amitccnp
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not refunded

Address:New Delhi, Delhi, 110020
Website:SNAPDEAL

Very fraud company snapdeal. I have ordered a mi mobile bluetooth order id-[protected] they deliver duplicate item... I have returned it but payment is not refunded even try to contact customer care there is no any customer care center. Only computer base call arrange. And there is no facility to speak customer care... Very fraud company... Don't shop with this website...
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V
Vikaschand SIngh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received levis wallet in tommy hilfiger brand box - denied return request without any reason

Address:400081

I have received levis wallet in tommy hilfiger brand box. I have raised return request however deliver boy never attampted to call me to get the item retune and updated the status as i do not want to return it. It never happened.

I want my return along with compensation as i even tried call on snap deal cc but same answer & could not speak to cse...
+2 photos
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S
Shah428
from Delhi, Delhi
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I don't receive my refund

Address:121004
Website:Www.snapdeal.com

10days over but i don't receive my refund.
My order no is [protected]. Menna snapdeal walo ko kitne call kre but i not connected customer care. Menne email bhi kre but reply nhi aya. Snapdeal service not good. My item is supplement named my protine. I cancel my order in 29 september but 10days over and my refund don, t received. Please request my refund back. Thank you...
+2 photos
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R
Rashi Gogri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

status shows delivered but I have not received the order

Address:Mumbai City, Maharashtra

I directly got a message that my product was delivered but i haven't received anything. Strictly look into the matter.
I am unable to talk to any executive regarding this problem and the automated reply states the same thing that my product is delivered.
This is a very poor service and i am highly unhappy with it. This is very unprofessional.
I did not get any calls from the delivery person as well about confirmation...
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V
Veere72
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg resolve winner prize call from snapdeal

Address:Bellary, Karnataka, 583201

I have received text message (Dear customer, congratulations you are selected in winner of snapdeal online shopping. 1st prize (Mahindra xuv 500) market value price - 14, 85, 000/- registration service charge pay only - 8500/- for any enquiry contact us - [protected] & [protected]. Good day.

I have received a call from mr sanjay sharma (+91 [protected]) on behalf of snapdeal that you are the winner of first prize of snapdeal...
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C
Chimbus
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denial of warranty support, false information and unfair trade practices

Website:snapdeal.com

#snapdeal victim - denial of warranty service

Denial of product warranty service - false information listed, no action on repeated follow-up even to snapdeal ceo email id.

Reported the problem about warranty denial by the brand on 17th sept 2018 to snapdeal. Several snapdeal care executives called up and kept giving false promises. Final denial of service request email from snapdeal came on 4th oct.
br...
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S
SpicesI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal.com sent fake item of the original branded casio watch

Address:Dindigul, Tamil Nadu, 624101
Website:www.snapdeal.com

I am ordered casio edifice 539d metal chronograph watch. But snapdeal delivered me a totally fake product. I have received that watch look like very worst finishing, not having a product manual, guarantee card and box also damaged. Packing was also not quality packing. no bar code sticker available at the product. Your try to cheat me so you have to refund my fully paid amount or send original casio edifice 539d metal chronograph watchbr...
+3 photos
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P
Priyanka Kyshyap
from Chakia, Bihar
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refuse my return request without reason

Address:846001

Order id [protected]. I ordered saree of rs 1550 but they sent wrong product and when i placed return request they closed it. Customer care executive refused to return my product. My product was returnable under 7 days but why they are making excuses. Such a fraud company. I have very bad experience. Plz help to return my product and get my money from the fake company. I am waiting for your positive response....
+1 photos
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N
Nithish M C
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

office chair - received damaged product

I had ordered you have purchased this high back executive chair in black leatherette on 24th sep 2018 and received the product on 29th sep 2018.
But product was damaged with following issues
1. Left handle is bent.
2. Leaning mechanism is damaged.
3. Hydraulics is damaged and chair is slant.
4. Handle is broken.
5. Chair is dirty doesn't look like new.
6. Shipping package is damaged.
br...
+2 photos
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I
Irshad Wani
from Bandipura, Jammu and Kashmir
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refund of my returned item

Address:Pauri Garhwal, Uttarakhand, 193121

I have ordered the watch on snapdeal website which was originally fake product. But i want to contact with snapdeal customer care but there is no option of that. I am trying this from last 10 days days nothing works. I am doing 3 mails everyday but i don't get any response from snapdeal. But i wish i would talk to their customer care but the is not any option...
Very disappointed with snapdeal and very disgusting service......
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I
isha@30
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted from my account and order not confirmed

Address:Lucknow, Uttar Pradesh

On 3rd october 2018 i ordered a jaguar peacock tap of rs 1318, from my account on anapdeal but when i completed the payment the amount was deducted from my bank account but snapdeal showed that my payment was not complete and i must make the payment again then the same day i ordered the jaguar tap plus indulekha oil pack of 3 at offer price of rs 567 and made total payment for both of rs 1885 the amount was deducted from my bank account but...
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G
gokul birajdar
from Pune, Maharashtra
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refund is not done of returned product

Website:SNAPDEAL

On the order of fastrack watch duplicate item was delivered and on the return of order, refund has not been deposited in my account and snapdeal helpline is useless...
+3 photos
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V
Vishal10598
from Lucknow, Uttar Pradesh
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for refund money

Sir maine shoe order Kia tha aur wo local Nikla maine turant return request Kia aur do din bad leke gya aur refund initiated bhi hua Lekin Abhi mera paisa nhi Aya plz sir 1 month ho Gye aur cal bhi nhi lagta plz help me what can I do mera paisa bhi gya aur saman bhi wapas kr Dia aur paisa nhi aya...
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Z
Z V Hungyo
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of ordered item

Kindly refer order id [protected]. On 2nd october, 2018, i received a sms that my item couldn't be delivered and i was told to reschedule the delivery date. Accordingly, i replied 3rd october for the date of delivery. But since then, neither sms nor call is made. What kind of manner of work is this? I am not in the intention to return the item. So, delivery may please be initiated....
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A
Asikur
from Kolkata, West Bengal
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about refund.

I am asikur. I am a student. And also a customer of snap deal. As a student watch is very much important. So i bought a watch from snap deal dated on 17/09/2018. My registered snap deal mobile no. Is [protected]. The order id is [protected]. It was a prepaid order. Due to the low quality i return the product. But don't get refund till now amount of rs.353.

Therefore i request to the snap deal authority to process my refund...
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