Snapdeal.com Complaints & Reviews

We had ordered a heater on snapdeal whic was delivered on 18th september. The product was damaged and hence i raised a return / refun request. After multiple back and forth, finally bluedart came and picked up the damaged product on september 26th. They gave me a tracking number.

Two days laters somebody came again asking for the product and i told them that it was already taken. Then a call from snapdeal's call centre indicating that the product has not been picked up. I gave them the bluedart tracking number.

No response from snapdel people after that.

I tracked the consignment today and i see that consignment is still stuck in bangalore. Not sure what the issue is?

Waybill no : [protected]

Nelamangala apex/sfc pud need department name/extention number 01-oct-2018 13:01
Nelamangala apex/sfc pud need department name/extention number 29-sep-2018 13:21
Nelamangala apex/sfc pud consignee refused to accept 28-sep-2018 13:50

Can you please look into this and process the refund immediately.

My patience is wearing off.

Extremely annoyed and frustrated.

Mujhe syska ka power bank mila jo ekdam bad hy mera vo product wapas krke mera poora refund wapas kiya jaye nhi to my abi international lavel m complain kr rha hu mera refund abi turant wapas kiya jaye mujhe. Company ekdam chutiya banati hy ekdam kharab mal dekar logo ko loot rhi hy mera refund abi wapas kro nhi to my sabi ki asi tasi kr dalunga bata rha hu.

I ordered a casio g-shock g317 watch with order id-[protected] on 18 september 2018 by snapdeal. The itme was delivered by bludart on 27 september 2018. The problem is the delivered item was change from which was ordered by me. The delivered item was casio ga-110. The delivered item was also faulty which was not properly working. I was file return complaint to return because it was not working properly on 29 september 2018. The return complaint prossed on 30 september the pick up boy comes to me & said thr delivered item is different from order. He said me to file a another co. Plaint for wrong item delivery to snapdeal.
I want to retun this package to snapdeal & refund my paid amount which is 1723 rs.
Please solve this issue & refund my paid amount otherwise i will take a legal action against your organisation.
Jitender kumar

I have ordered perfumes
On snapdeal.com
Dated september 15th, 2018
Order id [protected]
Total amount of inr 2724/- prepaid

Details of perfumes with invoices follows:

(1) x (Bvlgari man in black edp[protected] ml (97156)
Invoice number :s994f8/18/1760
Amount paid: inr 1019/-

(1) x (Davidoff cool water wave edt, 125ml)
Invoice number :sd3a6a/18/4132
Amount paid: inr 497/-

(1) x (Lomani el paso edt perfume - 100 ml for men)
Invoice number :s94092/18/6755
Amount paid: inr 383/-

(1) x (Hugo red by hugo boss for men 150 ml)
Invoice no.: s43b08/18/3848
Amount paid: inr 869/-

I was happy ordering as there were hefty discounts. I received it in four intervals and was glad opening the perfumes, which was packed well but when i opened the box and sprayed the perfumes (Single time) on my hand to enjoy its fragrance, i was really disappointed and pissed off as the perfumes don't have that originality (No stick on time, smell vanishes in moments) and found to be fake, low quality with unnoticeable and cheap fragrance.
When, i received my first perfume, i got disappointed. I was still optimistic and decided to wait till the fourth perfume was delivered to me. But none of your perfumes stand up to the mark and not at all genuine.

I want snapdeal.com to take back these duplicate perfumes, refund back my money with a sorry note, as this cause inconvenience and the feeling of 'being cheated'.

Snapdeal has zero return policy on perfumes, but has a guarantee that the items are genuine. This has proven to be false - the perfumes were but cheap imitations and not genuine. I am unable to return the products due to the 0 returns policy on perfumes.

I have bought products before on snapdeal, and have received genuine products, which gave me the confidence to shop perfumes again with you.

However, it was not so this time. The products are not genuine and are fraudulent. I therefore trust you will initiate a retrun/refund of these products immediately.

Sincerely,

Online buyer

I ordered for adidas ankle length socks, pack of nine pair. But i recvd an usb light, not more than 20 or 30 rs.
I multiple time requested for replacement. And schedules of pick up,
But every time courier person refused to take that diffrent item, and demands for video of opening the box,
And he askes for the mail him from snapdeal with instructions to take the diffrent item.
After passing 20-25 days my replacement is not done,
Now what should i do?
Plz resolve my problem as early as possible. Otherwise i will knock the doors of judiciary. And snapdeal will be solely resposible for that.
Order id-[protected]
Placed on-02 sep 2018
Regd mo no-[protected]
Regd email-tejkaran. [protected]@gmail.com
10 times i rescheduled pick up.

Dear sir /madam congratulation you are second lucky winner from SNAPDEAL COMPANY tata indigo car Rs. 5.60000.00 many price please contact for -[protected]/[protected]
I am deposit 7000 To and no respond fake
Snapdeal lucky winners fake employee name list sudhakar Vinod Nitin Kumar Singh Bankim mardan Roshan gope Contact no +[protected].[protected] ‭+[protected]‬ +[protected] ‭+[protected]‬ all fake employees mambar Snapdeal 1menber I have ID fake

I had returned the track pant as it was a local one and it was not as shown in images so i returned it on 8th of september till now i have not got my refund i had called to customer care but no response from them so i have a last hope on you please refund my amount as early as possible today i had called to snapdeal fraud helpline ‭+[protected]‬ he was telling bad words not having manners to talk and they took my card details and cvv of card also i need my refund

Dear Sir / you are the winner of Snapdeal online shopping You have won the prize (TATA SAFARI) Which Cost is Rs:-12, 80, 000/- .The charge of your REGISTRATION Service Charge - 8, 500/- .This is valid today.for know more for Details Contact at .Helpline no[protected], [protected], [protected],

Dear sir / you are the winner of snapdeal online shopping you have won the prize (Tata safari) which cost is rs:-12, 80, 000/-. The charge of your registration service charge - 8, 500/-. This is valid today. For know more for details contact at. Helpline no[protected], [protected], [protected]
This is the call from frauds, now you do the case against these above numbers,
I hope you against them for fir

सर
मेने aoc का टीवी लिया था sanpdeal से उसके साथ में जो रिमोट आया है वह दूसरी टीवी का है और स्टैंड भी नही आया बॉक्स में
मेने कई बार ऑनलाइन कंप्लेट्स भी की लेकिन समाधान नही हुआ
मेने aoc custmer care में फ़ोन किया तो वह कह रहे है यह टीवी आउट ऑफ़ वारण्टी है आप sanpdeal से बात करे
लेकिन जो [protected] है इस नम्बर पर कस्टमर केअर का आप्शन भी नही आता
सर इस समस्या का समाधन किया जाये

I had purchased xiomi redmi note 3 4000 mah battery from snapdeal on dated 16/06/2018 with 1 year warranty but the battery is discharging very quickly.
Therefore i visited your mi service centre on dt 27/09/2018 situated at gayatri complex, khowa mandi, golghar gorakhpur when i told the issue and asked for the replacement of this battery then they directly denied to provide the warranty for this product by rudely saying why you have purchased this product online we will not provide you the warranty for this online product and you can complain anywhere and also said we provide the warranty only when you purchase the product from our mi store.
I had mailed this issue to snapdeal then i got the reply that you visit mi service centre to claim the warranty.

I have ordered adidas track pant from snapdeal as it is one of the best site for shopping but the issue is that slightly different product including size has been reached. Due to some reasons return request has been cancelled and i want to apply for the re return and i am unable to apply for the return again. Please help.
Order placed on 21 september 2018 order id - [protected] order contact no:

I have placed my order long ago and I received a messege that on 26th Sept 2018 I will receive my product but it's been 4 days since then i have not received my product yet. I have called the delivery boy many times but he's behaving extremely unprofessional. You people are providing Worst service ever. I hope you'll take care of it and make sure my product reaches to me as soon as possible.

Hello there,
I have ordered MUSCLE BLAZE 100% WHEY protein from snapdeal in 10 days ago, I was having doubt on the product quality so I returned the product, dealying for 10 days I got a mail saying that return request period is being closed as we are not able to contact you, but I have not recieved any phone calls from snapdeal.
And also they are returning back the product. I dont know what to do.

Order ID: [protected]
Reference number: 49949664

I had ordered the sony MDR-XB650BT from snapdeal and it's been only 3 days and i didnt like the product as it was uncomfortable for me. So i applied for a return as snapdeal has their 7 day return policy. They denied me the return as there was some problem with their transactions details and the headphones are in perfect condition with the bill and box intact. Please help me get my return @snapdeal.

Hi i ordered an item order no.[protected] by 14 august 2018 and my delivery estimated date is 14 oct -18 act but bymistake it placed on wrong delivery address which was already saved.
So i leave a email right after 5 min. Of placing the order that pls. Deliver my order on my new address but you people are not giving me any update and now when i am tracking my order you are going to deliver it on previous address.
Pls. Deliver it on new address as i mentioned because i am unable to cancel the order and let me know about it.
Thanks

Snapdeal was one of my favourites online shopping sites..but aftr long time i have ordered from this...n its really worst experience.
bought 3-4products together..all either wrong product dlvrd or else freebies missing...when i reqst return or exchange reqst they rejected directly n not even informed me...
since i was calling customer care but its also computarized n no options for my problem...m literally crying...cant able to talk anyone ...its worst ...dont buy anything from snapdeal...

I have ordered guru teri towel single set on 22nd july and it was to be delivered on 22nd september but later on it was shown that order is delivered on 26th september at 7.17 pm. However i have not received any delivery of this order dated 22nd july. Order i'd on 26th september is [protected]. I am surprised to see it and i am loosing trust and confidence in snapdeal. Kindly enquire about it seriously and intimate me about my items otherwise i will be compelled to take legal action against snapdeal. Thanks. Swarna shrivastava

Hello sir,

i am ambedkar from port blair. my order no: [protected] order date:25-aug-2018

this product not delivery my address. then product delivery date 11-sep-2018 message and details in my order transaction details. please check my product, delivery agent.
i want to which delivery my courier agent name, phone number and address?

I ordered a schwarzkopf bc smooth perfect hair mask and shampoo 700ml from snapdeal. Com. I was supposed to receive 2 shampoos and 1 mask but received 1 shampoo and 1 mask.