Snapdeal.com Complaints & Reviews

Courier service has given me a bad impression of snapdeal. I have requested to return an order from snapdeal and its been two weeks that the product is still with me. I am coordinating with snapdeal and raised complaint many times but resolution is not given yet. Call Mi.[protected] order id.[protected]

I had ordered xelectron led 15 inch digital photo frame vide order id: [protected] dated on 11 sep, 2018. I had received the item on 15/9 and on same day i had raised return request as the item was not of the required quality / as per the claim of the seller / details were not properly mentioned on site.in reply, i had received sms saying that the request is being processed and confirmation will be sent within 24 hrs. However, no response was received thereafter and on checking the status on the site, i was surprised to note that the return request had been closed on 17/9 without assigning any reason or intimation which is very surprising. Am i expected to accept sub-standard items from snapdeal? Is'nt the site looking after consumer interests? My emails to [protected]@snapdeal.com have not been answered.

I ordered nike thea white shoes on snapdeal & received fake nike shoes probably 1st copy shoes. Snapdeal claim that they provide original products but delivered me fake shoes.

Hello,

I received a call from a (So called) snap deal employee for lucky draw of some safari car.
Stating you can either take the car or cash equivalent of it and for that you need to register by paying a particular amount in the account of the director of snapdeal company.
I asked for authenticity of it like an email from the company but he replied that a msg has already been send in your mobile number and he denied sending emails for lucky draw. This anyhow made me sure that there is no such thing like lucky draw and these were all frauds.

So, the worst part is, these people can access our details like which order i made, when i made, from where i made, order ids, address, phone number... Everything. None of our personal information is secure... Will it be safe to shop with snap deal in future (I don't really think i will risk with my personal detail again)?

Snapdeal can not control these frauds from calling... But at least you should make sure to have a highly secure system for your customer's personal data, it is very dangerous that some third party is having all our details.

Hi, i am also getting message and call today, that i am getting 1st price (Tata safari or cash inr 12, 60, 000).

But here my question is how they getting this all details, what should i order in prev day, how they get all address information?

I just want to know from snapdeal team, can we place order from snapdeal again, is all our information is keep safe or like this way any one can get information and use any where?

They also send me their id card, adhaar card details also. (Find attached image)

Sms no: [protected]
Call from: +91 [protected]
Help lin num: [protected]

Snapdeal team, can you take action against them, and identify how to leak our address and mobile number information from your side? He told my whole address when he talk with me.

I am a seller on snapdeal. I sold many products on snapdeal. But, did not get any payment from snapdeal. No response from them. Snapdeal did not only fooling the buyers, also they are fooling the sellers as well. I get a so much loss of money and my hard work to deliver products to buyers. Snapdeal gets a wonderful profit from it. But, i did not get anything else i get a huge loss. Please take a severe action against them. My seller id - so713b company name - shree surgical. Please don't buy and sell anything on snapdeal.

I had ordered a product from snapdeal in july 2018 and have not received the product. The amount was paid online. And i have not received the product yet. And now they have have updated the status as delivered on sept. 12 2018. I have been trying to track the order since two months and there were no updates till 19th sept. And today they have updated that the product has been delivered a week back! And you dont get to talk to the customer care people. Its just the computer record that you get to talk to when you want to file a complaint!

Dear snapdeal,

I have ordered the fastrack men's watch on dated 3rd september 2018, my order no was [protected], invoice no s0f0a4/18/50314, seller was fashselect company (Delhi) received on 7th september 2018 in the office situated at mumbai. I have received the watch but it was not original fastrack brand quality and finishing was so poor when i inquired in fastrack showroom they told me its completely fake product. I have informed snapdeal about the fake product and they registered return pick up for me and picked up the same, but still not received any cashback in my account. Its really worst that first snapdeal selling a fake product under the famous brand name and they are not giving cashback if anyone highlights the same.

Request you to please look into the same and resolve on high priority.

Regards,
Kalpesh parab
+91-[protected]
Kalpesh. [protected]@outlook.com

Resp sir
I have ordered the fastrack men's watch on dated 14 september 2018, my order no was [protected], invoice no sc9eao/18/654, tracking no is[protected] the same was received on 19 september 2018 in office situated at meena hall behind city chowk police station. I have recieved from the said office personally it was given by samadhan waghmare who called me to recieve, when i have recieved the parsel it was seal pack, i had made the payment rs 838 in cash thereafter i had open the seal pack parsel in the office of xpressbees before samadhan waghmare
I found that there is no fastrack men's watch in the container, it was empty, i had also made an application with the concern office.
I request to rembus my amount rs 838 which i have payed as there was no watch in the black container, so kindly rembus my amount rs. 838 in my bank a/c no [protected] oriental bank of commerce samantha nagar, aurangabad ifsc code is orbc0100709, plz take serious note about the aforesaid facts
Mangesh ghusale
[protected]
[protected]
G. [protected]@gmail.com

Hello sir, my name is vishal kumar. I bought a fastrack watch from sanpdeal website. That which i had returned my clock back. And my refund rupee has not yet returned to my bank account. So please return quickly to my bank company it has been done, whose entire details are as follows.
My mobile number-[protected] whose order id-[protected], order date-29/08/2018, order delivery date-06/09/2018 and order pickup date-07/09/2018 please my refund money eight hundred forty five rupesh (845) my bank account.

I returned the product and it reached the warehouse on 14 september 2018. 5 days has passed. Snapdeal is liable to finish the quality check and refund initiation within 2 days after receiving the product. Till now i have not received my refund of 8410 rupees.

Iam not receiving service support for my order.
Please revert back for more details
[protected]@gmail.com

They asked for 8.5k and later for 25k.
I asked them to refund the money they still haven't done anything about
.
Kindly look into it and help me out.
This is the message i got.
Congratulations you are the winner of snapdeal online shopping. You have won the prize (Tata safari) which cost is rs:-12, 60, 000.00the charge of your registation service is only 8500.00 this is valid for today. 19/09/2018 know more details contact no:-
[protected]

My order no:[protected] Activa 32D60 80cm(32) Full HD LED Television is not in good working condition.it have bad display with green and red lines.worst display please return on other TV as soon as possible.
Please find the attached image's. Regarding the exact issue
I have complaint about my issue 3 days back they didn't replay till now.

Snapdeal is the biggest fraud company. Now in order to make profits they have started cheating with customers.
I placed the order on 9th sept, 2018 for 2 trolley bags from snapdeal. Order id: [protected]. 14th sept, 2018 i received a parcel from snapdeal (Sd).
But to my surprise when i opened it had just one trolley bag. So instead of 2, only 1 bag was ordered. And to add to the shock, i received a mail from snapdeal stating delivery of both the products.
I tried reaching to customer care to raise the issue but sd just has system generated calls option.
I dropped mails multiple times to highlight the issue but didn't get any response nor did they took my request to arrange a call with customer care executive.
Hoping for some resolution using this platform as a good amount is at stake.

As above mentioned, i have purchased adidas ankle length socks set of 9 pairs, but on the delivery when i opened the box, there was not any socks, and in spite of socks, there was only an usb light, which is available in market only 20 or 30 rs, and snapdeal 's courier partener is not receiving that item, he says i can take only socks, i have scheduled return 3 times, but every time i faced failure, and he demand for the video of box opening, which i have not made,

How can i give him socks, while i received an usb light?
Now i m completely dissapointed and want to resolution of mf problem. Otherwise i will knock the doors of judiciary... Snapdeal and its partners cheated me,

Dear Team,

Today I received a Fake call from a person claiming to be a snapdeal staff saying that I have won a Tata Safari Car.

I fully agree that these fake calls are to be ignored.

But I have a severe complain that this is a case of severe data breach from your end. The entity had all my details including name, address, mobile number and order details also... all the had been updated by me on your snapdeal App while ordering the products.

No wonder you may also share my bank and card details

I am also a corporate customer and have full recording of he call details.I shall make sure that I share this type of data compromise from your end in all social media and also in my corporate group.

WE ARE UNSAFE SHOPPING ONLINE WITH SNAPDEAL.

y/f

MS. Debarchana Nag

I have placed order for running jogging armband sports cellphone case holder for mobile phone on their website with order id: [protected] (1 item). Order was placed on 07 july 2018. Today date is - 19 sep 2018. Till now i have not received my order. Payment is already done by me through credit card.in future i will not order anything from snapdeal. I request to snapdeal that refund my money or give my order to the defined address.

Pathetic service by snapdeal...!!!

I placed order of maybellin with order is [protected]. I show the status of my product is reached at my city on 15th sept. I got the message that will delivered on 17th sept. But at end of the i got another message to rescheduled the order. So i did it on 18th sept between 9 am to 1pm. But courier person is not such a responsible to contact me and still i am not getting my order.
Very bad delivery from snapdeal.

Recently I bought jbl car subwoofer (model - jbl gtx 1200t)from snapdeal.It cost is RS-5915.I ordered with cash on delivery.It comes with FedEx courier service.I bought within 4 days from the date of order.Order Id is [protected].But I received duplicate product inside the box. So I requested to return the item and get replacement for that order.so the snapdeal creates return pickup from bluedart courier.Also the pick up happened at[protected].but still now I didn't received the replacement product from snapdeal.Please help me solve this issue and make replacement for my order.

Please note our suborder number[protected] has been already picked up today 18 September morning but still not been updated and showing estimated pickup 20th September WHICH IS PURELY WRONG OUR ITEM HAS ALREADY BIG DOG TODAY 18 September PLEASE UPDATE IMMEDIATELY THANK YOU VERY MUCH