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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 141

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S
samwatt
from Anand, Gujarat
Sep 20, 2018
Resolved
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Address: Aligarh, Uttar Pradesh, 202126
Website: www.snapdeal.com

Hi, i am also getting message and call today, that i am getting 1st price (Tata safari or cash inr 12, 60, 000).

But here my question is how they getting this all details, what should i order in prev day, how they get all address information?

I just want to know from snapdeal team, can we place order from snapdeal again, is all our information is keep safe or like this way any one can get information and use any where?

They also send me their id card, adhaar card details also. (Find attached image)

Sms no: [protected]
Call from: +91 [protected]
Help lin num: [protected]

Snapdeal team, can you take action against them, and identify how to leak our address and mobile number information from your side? He told my whole address when he talk with me.
+2 photos
Oct 26, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2018
Snapdeal.com Customer Care's response
Dear Samwatt,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
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    S
    sampat1990
    from Kombai, Tamil Nadu
    Sep 20, 2018
    Resolved
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    Address: Sambhal, Uttar Pradesh, 581401

    I am a seller on snapdeal. I sold many products on snapdeal. But, did not get any payment from snapdeal. No response from them. Snapdeal did not only fooling the buyers, also they are fooling the sellers as well. I get a so much loss of money and my hard work to deliver products to buyers. Snapdeal gets a wonderful profit from it. But, i did not get anything else i get a huge loss. Please take a severe action against them. My seller id - so713b company name - shree surgical. Please don't buy and sell anything on snapdeal.
    Oct 23, 2018
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 22, 2018
    Snapdeal.com Customer Care's response
    Dear Sampat,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
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      A
      Archana Gopalakrishnan
      from Ernakulam, Kerala
      Sep 20, 2018
      Resolved
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      Resolved

      I had ordered a product from snapdeal in july 2018 and have not received the product. The amount was paid online. And i have not received the product yet. And now they have have updated the status as delivered on sept. 12 2018. I have been trying to track the order since two months and there were no updates till 19th sept. And today they have updated that the product has been delivered a week back! And you dont get to talk to the customer care people. Its just the computer record that you get to talk to when you want to file a complaint!
      Oct 25, 2018
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 22, 2018
      Snapdeal.com Customer Care's response
      Hi Archana,

      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

      Thanks!
      Team Snapdeal
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        K
        Kalpesh.Parab
        from Mumbai, Maharashtra
        Sep 20, 2018
        Resolved
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        Address: Mumbai City, Maharashtra, 400079
        Website: www.snapdeal.com

        Dear snapdeal,

        I have ordered the fastrack men's watch on dated 3rd september 2018, my order no was [protected], invoice no s0f0a4/18/50314, seller was fashselect company (Delhi) received on 7th september 2018 in the office situated at mumbai. I have received the watch but it was not original fastrack brand quality and finishing was so poor when i inquired in fastrack showroom they told me its completely fake product. I have informed snapdeal about the fake product and they registered return pick up for me and picked up the same, but still not received any cashback in my account. Its really worst that first snapdeal selling a fake product under the famous brand name and they are not giving cashback if anyone highlights the same.

        Request you to please look into the same and resolve on high priority.

        Regards,
        Kalpesh parab
        +91-[protected]
        Kalpesh. [protected]@outlook.com
        Sep 22, 2018
        Complaint marked as Resolved 
        Snapdeal is worst online shopping site they sold me duplicate product and finaly refunded my money.
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Sep 22, 2018
        Snapdeal.com Customer Care's response
        Dear Kalpesh,

        Hope you are doing well.

        Apologies for the inconvenience caused. We wish to inform you that the refund against your order from our end has been completed.

        Regards,
        Team Snapdeal
        Sep 22, 2018
        Updated by Kalpesh.Parab
        Thank you snapdeal for your worst service and worst product
        I am sorry that i purchased from snapdeal i will never purchase from you again and i will surely try to aware maximum people not to be fool and buy on snapdeal.
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          M
          Mangesh Ghusale
          from Solapur, Maharashtra
          Sep 19, 2018
          Resolved
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          Address: Bulandshahr, Uttar Pradesh, 431001
          Website: Snapdeal

          Resp sir
          I have ordered the fastrack men's watch on dated 14 september 2018, my order no was [protected], invoice no sc9eao/18/654, tracking no is[protected] the same was received on 19 september 2018 in office situated at meena hall behind city chowk police station. I have recieved from the said office personally it was given by samadhan waghmare who called me to recieve, when i have recieved the parsel it was seal pack, i had made the payment rs 838 in cash thereafter i had open the seal pack parsel in the office of xpressbees before samadhan waghmare
          I found that there is no fastrack men's watch in the container, it was empty, i had also made an application with the concern office.
          I request to rembus my amount rs 838 which i have payed as there was no watch in the black container, so kindly rembus my amount rs. 838 in my bank a/c no [protected] oriental bank of commerce samantha nagar, aurangabad ifsc code is orbc0100709, plz take serious note about the aforesaid facts
          Mangesh ghusale
          [protected]
          [protected]
          G. [protected]@gmail.com
          Oct 29, 2018
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Sep 25, 2018
          Snapdeal.com Customer Care's response
          Dear Mangesh,

          Sorry for the inconvenience. Please share the undertaking form via email at [protected]@snapdeal.com & we'll assist you further.

          Regards,
          Team Snapdeal
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            V
            Vishal@Kumar
            from Bokaro, Jharkhand
            Sep 19, 2018
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            Address: Patna, Bihar

            Hello sir, my name is vishal kumar. I bought a fastrack watch from sanpdeal website. That which i had returned my clock back. And my refund rupee has not yet returned to my bank account. So please return quickly to my bank company it has been done, whose entire details are as follows.
            My mobile number-[protected] whose order id-[protected], order date-29/08/2018, order delivery date-06/09/2018 and order pickup date-07/09/2018 please my refund money eight hundred forty five rupesh (845) my bank account.
            Snapdeal.com customer support has been notified about the posted complaint.
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              U
              Umarul Farooq
              from Kayankulam, Kerala
              Sep 19, 2018
              Resolved
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              Address: Thrissur, Kerala, 680519
              Website: www.snapdeal.com

              I returned the product and it reached the warehouse on 14 september 2018. 5 days has passed. Snapdeal is liable to finish the quality check and refund initiation within 2 days after receiving the product. Till now i have not received my refund of 8410 rupees.

              Iam not receiving service support for my order.
              Please revert back for more details
              [protected]@gmail.com
              Oct 29, 2018
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 25, 2018
              Snapdeal.com Customer Care's response
              Dear Umarul,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

              Regards,
              Team Snapdeal
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                S
                syed daanish
                from Bengaluru, Karnataka
                Sep 19, 2018
                Resolved
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                Resolved

                Website: www.snapdealwinners.info/?m=1

                They asked for 8.5k and later for 25k.
                I asked them to refund the money they still haven't done anything about
                .
                Kindly look into it and help me out.
                This is the message i got.
                Congratulations you are the winner of snapdeal online shopping. You have won the prize (Tata safari) which cost is rs:-12, 60, 000.00the charge of your registation service is only 8500.00 this is valid for today. 19/09/2018 know more details contact no:-
                [protected]
                Oct 27, 2018
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Sep 25, 2018
                Snapdeal.com Customer Care's response
                Dear Syed,

                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                Regards,
                Team Snapdeal
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                  C
                  Chennap
                  from Ernakulam, Kerala
                  Sep 19, 2018
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                  Address: 516001
                  Website: www.snapdeal.com

                  My order no:[protected] Activa 32D60 80cm(32) Full HD LED Television is not in good working condition.it have bad display with green and red lines.worst display please return on other TV as soon as possible.
                  Please find the attached image's. Regarding the exact issue
                  I have complaint about my issue 3 days back they didn't replay till now.
                  +3 photos
                  Snapdeal.com customer support has been notified about the posted complaint.
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                    @nshi
                    from Hyderabad, Telangana
                    Sep 19, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400007
                    Website: www.snapdeal.com

                    Snapdeal is the biggest fraud company. Now in order to make profits they have started cheating with customers.
                    I placed the order on 9th sept, 2018 for 2 trolley bags from snapdeal. Order id: [protected]. 14th sept, 2018 i received a parcel from snapdeal (Sd).
                    But to my surprise when i opened it had just one trolley bag. So instead of 2, only 1 bag was ordered. And to add to the shock, i received a mail from snapdeal stating delivery of both the products.
                    I tried reaching to customer care to raise the issue but sd just has system generated calls option.
                    I dropped mails multiple times to highlight the issue but didn't get any response nor did they took my request to arrange a call with customer care executive.
                    Hoping for some resolution using this platform as a good amount is at stake.
                    +1 photos
                    Oct 27, 2018
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2018
                    Snapdeal.com Customer Care's response
                    Hi Customer,

                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                    Thanks!
                    Team Snapdeal
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                      लखावत तेजसा ठिकाणा टेहला
                      from Lucknow, Uttar Pradesh
                      Sep 19, 2018
                      Resolved
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                      As above mentioned, i have purchased adidas ankle length socks set of 9 pairs, but on the delivery when i opened the box, there was not any socks, and in spite of socks, there was only an usb light, which is available in market only 20 or 30 rs, and snapdeal 's courier partener is not receiving that item, he says i can take only socks, i have scheduled return 3 times, but every time i faced failure, and he demand for the video of box opening, which i have not made,

                      How can i give him socks, while i received an usb light?
                      Now i m completely dissapointed and want to resolution of mf problem. Otherwise i will knock the doors of judiciary... Snapdeal and its partners cheated me,
                      +1 photos
                      Oct 28, 2018
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Sep 18, 2018
                      Updated by लखावत तेजसा ठिकाणा टेहला
                      As i mentioned above, i ordered for adidas socks, but on the opening the box, i was astonised, there was not any socks, and there was an usb light. Whici is easily available in market in rs 20 or 30.

                      It is cheating with me,
                      When i requested for return, than delhivery representative refused to take the item other than socks,

                      Tell me how can i give him socks?
                      I requested 2 time but both time the same responce was faced,
                      Now i m very disappointed, so plz take a needful action.
                      Other wise will knock the doors of judiciary and for that only snapdeal wil solely responsible.
                      Thanks you.
                      Advocatetejkaran lakhawat
                      [protected]
                      Verified Support
                      Sep 25, 2018
                      Snapdeal.com Customer Care's response
                      Hi Customer,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      Oct 01, 2018
                      Updated by लखावत तेजसा ठिकाणा टेहला
                      not solved my problem yet
                      now i an goint to court.
                      Oct 01, 2018
                      Updated by लखावत तेजसा ठिकाणा टेहला
                      My problem is not solved till now.
                      I requested more than 10 time for replacement of the changed item.but courier person is not ready to take the diffrent item, he demands for the video of opening the box, pls solve my problem and replace my item as soon as possible.
                      Otherwise i will go to the court and snapdeal solely will be responsible for that
                      Puma-F1-Leather-Black-Formal this product return request closed please rea open this product... Thank you...
                      Snapdeal.com Customer Care's response, Sep 25, 2018
                      Verified Support
                      Hi Rafi,

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
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                        D
                        Debarchana Nag
                        from Guwahati, Assam
                        Sep 19, 2018
                        Resolved
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                        Resolved

                        Address: Paschim Medinipur, West Bengal, 721305
                        Website: Snapdeal

                        Dear Team,

                        Today I received a Fake call from a person claiming to be a snapdeal staff saying that I have won a Tata Safari Car.

                        I fully agree that these fake calls are to be ignored.

                        But I have a severe complain that this is a case of severe data breach from your end. The entity had all my details including name, address, mobile number and order details also... all the had been updated by me on your snapdeal App while ordering the products.

                        No wonder you may also share my bank and card details

                        I am also a corporate customer and have full recording of he call details.I shall make sure that I share this type of data compromise from your end in all social media and also in my corporate group.

                        WE ARE UNSAFE SHOPPING ONLINE WITH SNAPDEAL.

                        y/f

                        MS. Debarchana Nag
                        Oct 23, 2018
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 22, 2018
                        Snapdeal.com Customer Care's response
                        Dear Debarchana,

                        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                        Regards,
                        Team Snapdeal
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                          J
                          jasmine singh
                          from Delhi, Delhi
                          Sep 19, 2018
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                          Address: Faridabad, Haryana, 121004
                          Website: Snapdeal.com

                          I have placed order for running jogging armband sports cellphone case holder for mobile phone on their website with order id: [protected] (1 item). Order was placed on 07 july 2018. Today date is - 19 sep 2018. Till now i have not received my order. Payment is already done by me through credit card.in future i will not order anything from snapdeal. I request to snapdeal that refund my money or give my order to the defined address.

                          Pathetic service by snapdeal...!!!
                          +2 photos
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Sep 20, 2018
                          Updated by jasmine singh
                          I have placed order for Running Jogging Armband Sports Cellphone Case Holder for Mobile Phone on your website with Order ID: [protected] (1 Item). Order was Placed on 07 July 2018. Today date is- 20 sep 2018. Till now i have not received my order. Payment is already done by me through credit card. In future i will not order anything from Snapdeal . Now you refund my money or give my order to the defined address.

                          PATHETIC SERVICE BY SNAPDEAL...!!! SNAPDEAL EXECUTIVE CALLED ME TO ASK MY ATM NO. & CVV WITH OTP FOR REFUND PROCESS... SEE WHAT KIND OF FRAUD THESE COMPANIES ARE DOING.. BE ALERT TO THOSE CALLS...!
                          Vj Vish. I get msg from snapdeal you win mahindra xuv i[censored] don't reacive car u also reacive prize money
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                            Nishi Gajjar
                            from Surat, Gujarat
                            Sep 19, 2018
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                            I placed order of maybellin with order is [protected]. I show the status of my product is reached at my city on 15th sept. I got the message that will delivered on 17th sept. But at end of the i got another message to rescheduled the order. So i did it on 18th sept between 9 am to 1pm. But courier person is not such a responsible to contact me and still i am not getting my order.
                            Very bad delivery from snapdeal.
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear Sir I got a message from snapdeal.
                            Dear Customer you are a luckey winner and you win a tata safari car amount is 128000 rs security deposit is 7500 rs. Kindly confirm this is ok or fake
                            Snapdeal.com Customer Care's response, Sep 25, 2018
                            Verified Support
                            Dear Davinder,

                            Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                            Regards,
                            Team Snapdeal
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                              P
                              Prateep E
                              from Andiyur, Tamil Nadu
                              Sep 19, 2018
                              Resolved
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                              Resolved

                              Address: Tirupur, Tamil Nadu, 641602
                              Website: www.snapdeal.com

                              Recently I bought jbl car subwoofer (model - jbl gtx 1200t)from snapdeal.It cost is RS-5915.I ordered with cash on delivery.It comes with FedEx courier service.I bought within 4 days from the date of order.Order Id is [protected].But I received duplicate product inside the box. So I requested to return the item and get replacement for that order.so the snapdeal creates return pickup from bluedart courier.Also the pick up happened at[protected].but still now I didn't received the replacement product from snapdeal.Please help me solve this issue and make replacement for my order.
                              Oct 9, 2018
                              Complaint marked as Resolved 
                              Replacement product delivered.
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Sep 19, 2018
                              Updated by Prateep E
                              Also the customer care service not up to the mark.no way to speak with customer care representative.
                              Verified Support
                              Sep 25, 2018
                              Snapdeal.com Customer Care's response
                              Dear Prateep,

                              Sorry for the inconvenience. As checked, the replacement is in process and will be delivered to you by the expected delivery date 08 Oct 2018, kindly wait until then.

                              Regards,
                              Team Snapdeal
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                                R
                                from Delhi, Delhi
                                Sep 18, 2018
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                                Address: Ghaziabad, Uttar Pradesh, 201009

                                Please note our suborder number[protected] has been already picked up today 18 September morning but still not been updated and showing estimated pickup 20th September WHICH IS PURELY WRONG OUR ITEM HAS ALREADY BIG DOG TODAY 18 September PLEASE UPDATE IMMEDIATELY THANK YOU VERY MUCH
                                Sep 18, 2018
                                Updated by [email protected]
                                Please note our suborder number[protected] has been already picked up today 18 September morning but still not been updated and showing estimated pickup 20th September WHICH IS PURELY WRONG OUR ITEM HAS ALREADY PICKED UP TODAY 18 September PLEASE UPDATE IMMEDIATELY THANK YOU VERY MUCH
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                                  Sachinjakhar
                                  from Amritsar, Punjab
                                  Sep 18, 2018
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                                  Address: Chandigarh, Punjab, 160019
                                  Website: Snapdeal.com

                                  I buy a speaker of intex from snapdeal and their order number is [protected] i found the product is different to what i order its colour is also different and i product i found that was broken then i raise a complaint and i return it but no call or msg for regarding return snapdeal show that your return request is in process and after 1 month return request closed i want my money back please help me regarding this.
                                  Snapdeal.com customer support has been notified about the posted complaint.
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                                    Sachin Jagdish Shukla
                                    from Mumbai, Maharashtra
                                    Sep 18, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 421302
                                    Website: www.consumercomplaints.in

                                    Sir,
                                    Mai appke snapdeal app se keyboard and mouse wireless kharida tha aur wo damage tha maine usko return kiya aur delivery man ne use return leker gaya uske bad mujko koe response bhi nahi aya company se abhi tak aur na hi phone aya company se. Than sir i requested with you do some thing please sir. Keyboard and mouse wireless price (Rs)=1098.

                                    Name : shukla sachin
                                    Phone number: [protected]
                                    Oct 26, 2018
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 25, 2018
                                    Snapdeal.com Customer Care's response
                                    Dear Sachin,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,
                                    Team Snapdeal
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                                      subratadatta1987
                                      from Kolkata, West Bengal
                                      Sep 18, 2018
                                      Resolved
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                                      Resolved

                                      Address: North 24 Parganas, West Bengal, 700122
                                      Website: Snap deal

                                      I have ordered for I kall mobile AWB NO[protected] received intact condition but once open the shipment i saw i have received wrong colour prodcut once i put the battery on and try to start up the phone it was there only LED light, there was no display at all. Display showing blank.
                                      Once i tried to initiate the return process then its showing i have no return policy on this product which was not mentioned during my order booking.
                                      I shared my feed back with snap deal and ref ID 49904207 given by them and asked me to wait for 24 hour.
                                      Pls let me know how should i return this product and get my money back.
                                      +2 photos
                                      Oct 29, 2018
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 25, 2018
                                      Snapdeal.com Customer Care's response
                                      Hi Subrat

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
                                      worst experience buy power bank in picture it was mention that back side 12 led bulb, but non of them working

                                      i placed return request, but team is updating remarks on site without contacting me,

                                      and final remarks are return failed
                                      Snapdeal.com Customer Care's response, Sep 25, 2018
                                      Verified Support
                                      Hi Nutan!

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
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                                        J
                                        jesvin
                                        from Ernakulam, Kerala
                                        Sep 18, 2018
                                        Resolved
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                                        Resolved

                                        Address: Ernakulam, Kerala

                                        I have been called and said i won first prize rs.126000 or tata safari.
                                        Please send details for verification. I even send my details of adahar card and account number.

                                        Then the caller asked to send rs:6000 as registration
                                        I didn't send the money.
                                        But the person whats uped me with details.
                                        Will share it by request.
                                        Need immediate help as i wanted know its reality.
                                        Oct 27, 2018
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 25, 2018
                                        Snapdeal.com Customer Care's response
                                        Dear Jesvin,

                                        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                        Regards,
                                        Team Snapdeal
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