Snapdeal.com Complaints & Reviews

Above mention band was directed and local brand. As Bill it was Mi 2. It was received without any charger. It’s quality was so poor. I want to return this product but company said” quality checked failed so ur product send to back you.
What is this ? It’s totally understandable.

Harpreet

Hi I order on snapdeal they have not sent any product but order shows delivered I sent them so many emails no response plz don't buy anything from snapdeal
I have placed order on 12 July 2018 till now I have not got my product order status coming delivered whr is my product it's been 2 months till now not got any product
Order Id [protected]

Hi,

I ordered a recliner chair from snapdeal, however, requested return on 16th august. I have tried to reach to them on different forum and call centers but they are not reachable. Since the return request, i am getting weekly messages that your request is being processed but nothing has been done yet. Today, i was shocked to learn that they have closed my request without providing me a resolution and i cannot have a say about it. They are not reachable till now.

I purchased zxg men watch business watch casual quartz watch silicon analog watch from snapdeal online company. I received it on 21.09.2018 at 6.30 pm. The cover was sealed but the product inside was damaged. It seems that the product has been deliberately damaged as it is a non-replaceable item. After opening the seal i was shocked and wondered. The product is not at all in usable conditions. It is absolutely of n use.

Maine snap deal se online laptop kharida hai. Mujhe defect laptop diya hai.ab sanpdeal mujhe laptop reples bhi nahi de raha or refund bhi nahi de raha. My order date.10/09/2018 mujhe mila 15/09/2018 ko jise mine yahi din return ofsen cuna tha id:-[protected].snapdeal from company . Call me

I ordered 1 unit of "adbeni imported beauty styler". The issue with it was i had 1 missing part and the trimmer blade was faulty. You can feel it scratching your skin. They main purpose was to use over sensitive bikini lines. I ordered the product and was delivered on 16th september 2018 i opted for replacement, on 20th i got a message that my request has been closed. Do take the necessary steps.

My name is Sangmu Lepcha ... I had requested for a refund amount in Snapdeal and it said it's on process since September 11 and still I haven't received my amount... I had ordered the item through cash on delivery now they are asking me to provide the bank details in PDF format which is really complicated ...I tried to contact them but m not receiving any satisfactory replies .. I even asked for the customer care representative number so that I could talk to them but they are not providing me with the number... If any one could give me the number please give me so that I can talk to them directly

I had request return for this item (Order Id - [protected], Nike Blue Flip Flops). The item has already been picked from my house 20 days back and I am still getting a message that it will be picked up at some date and there has been no refund. Please help with my refund. I have tried to call the customer care help line and also emailed to the customer care email but got no response from the same. Is this some kind of fraud?

Thanks
Ashwani
[protected]

Very bad experience with the delivery. I ordered a watch from snapdeal on 30th august 2018. The product was to be delivered within 7 days. But don't know what was issue the delivery date was going on extending. They were also not able to give proper response to my issue. It was a very bad experience from snapdeal. The previous delivery of different products was on time but thsi they took almost 20-25 days to deliver my product.

Snapdeal cheated me i've ordered jsb foot massager from snapdeal for rs 10701.. I have not received its adapter so i initiated its return... And after its successful pickup its around more than 10 days gone... Snapdeal is not ready to provide me its refund... No customer support no customer care... I've sent almost 50. Mails to them... No support till yet... Please help me...
They are sending same mail. Each and everytime... Not ready to read what i've written in the mail or not.. They are simply saying allow us 48 hours more and more... And thats it... Its almost 240. Hours gone

They have sent me mail that your refund has been issued but no details showing anywhere... I haven't received any sms and not showing same on the app also...

Maine ek oder kiya snapdeal se jiska oder id [protected] aur sub oder id [protected] . Hai . Yeh maine 12 sep ko oder kiya then 17 se ko yeh deliver bhi dikha raha hai . But yeh mere ko nhi mila . Na hi koi phn aaya . So maine snapdeal pe mail bhi kiya but koi aacha response nhi hain . So plz resolve my problem .Maine customer care se baat karni chahi but mujse unse baat nhi ho pa rhi hain .

Dear sir, maine fastrack ka wrist watch snapdragon se online shopping kia tha aur watch duplicate nikla to maine return kar dia but delivery boy ne watch ko change kar dia aur dusra watch submit kar dia, kyuki jab maine watch delivery boy ko dia to vo ache se check kar ke rakha but an snapdragon wale product reject kar ke mere paise bhi refund nahi kar rahe.
Order id-[protected]
Date of booking-06/09/2018
Receiving date-10/09/2018
Return date-11/09/2018

Ordereda fastrack watch model 3039sm002 order no. [protected].
Snapdeal delivered me a totally fake product.
No product details punch at back and chain.
Complain not about money but how can they play games with their customers.
Maximum products received from snapdeal looks like picked from road side vendor. Packing was also not quality packing.
No bar code sticker available at the product.

The item which i purchased for my son was found broken and there is no formal reason, the blue dart person called me pick up the item and then denied stating that "i have cancelled" and i was waiting for them whole day at home, and now my call is not at all connecting to customer care, worst service.

Maine snap deal se online laptop kharida hai. Mujhe defect laptop diya hai. Ab sanpdeal mujhe laptop reples bhi nahi de raha or refund bhi nahi de raha. My order id:-[protected]. Snapdeal from company hi

I have purchased casio g-shock from snapdeal, in which there is no warranty card inside the box, so how would they give warranty or how i would claim warranty???
Before purchasing they told snapdeal only sell original products with product's warranty card but there is no warranty card and user guide also missing many things were missing. Please tell how i claim warranty for the watch. There is no original case of casio g-shock.

Courier service has given me a bad impression of snapdeal. I have requested to return an order from snapdeal and its been two weeks that the product is still with me. I am coordinating with snapdeal and raised complaint many times but resolution is not given yet. Call Mi.[protected] order id.[protected]

I had ordered xelectron led 15 inch digital photo frame vide order id: [protected] dated on 11 sep, 2018. I had received the item on 15/9 and on same day i had raised return request as the item was not of the required quality / as per the claim of the seller / details were not properly mentioned on site.in reply, i had received sms saying that the request is being processed and confirmation will be sent within 24 hrs. However, no response was received thereafter and on checking the status on the site, i was surprised to note that the return request had been closed on 17/9 without assigning any reason or intimation which is very surprising. Am i expected to accept sub-standard items from snapdeal? Is'nt the site looking after consumer interests? My emails to [protected]@snapdeal.com have not been answered.

I ordered nike thea white shoes on snapdeal & received fake nike shoes probably 1st copy shoes. Snapdeal claim that they provide original products but delivered me fake shoes.

Hello,

I received a call from a (So called) snap deal employee for lucky draw of some safari car.
Stating you can either take the car or cash equivalent of it and for that you need to register by paying a particular amount in the account of the director of snapdeal company.
I asked for authenticity of it like an email from the company but he replied that a msg has already been send in your mobile number and he denied sending emails for lucky draw. This anyhow made me sure that there is no such thing like lucky draw and these were all frauds.

So, the worst part is, these people can access our details like which order i made, when i made, from where i made, order ids, address, phone number... Everything. None of our personal information is secure... Will it be safe to shop with snap deal in future (I don't really think i will risk with my personal detail again)?

Snapdeal can not control these frauds from calling... But at least you should make sure to have a highly secure system for your customer's personal data, it is very dangerous that some third party is having all our details.