Snapdeal.com Complaints & Reviews

I buy a speaker of intex from snapdeal and their order number is [protected] i found the product is different to what i order its colour is also different and i product i found that was broken then i raise a complaint and i return it but no call or msg for regarding return snapdeal show that your return request is in process and after 1 month return request closed i want my money back please help me regarding this.

Sir,
Mai appke snapdeal app se keyboard and mouse wireless kharida tha aur wo damage tha maine usko return kiya aur delivery man ne use return leker gaya uske bad mujko koe response bhi nahi aya company se abhi tak aur na hi phone aya company se. Than sir i requested with you do some thing please sir. Keyboard and mouse wireless price (Rs)=1098.

Name : shukla sachin
Phone number: [protected]

I have ordered for I kall mobile AWB NO[protected] received intact condition but once open the shipment i saw i have received wrong colour prodcut once i put the battery on and try to start up the phone it was there only LED light, there was no display at all. Display showing blank.
Once i tried to initiate the return process then its showing i have no return policy on this product which was not mentioned during my order booking.
I shared my feed back with snap deal and ref ID 49904207 given by them and asked me to wait for 24 hour.
Pls let me know how should i return this product and get my money back.

I have been called and said i won first prize rs.126000 or tata safari.
Please send details for verification. I even send my details of adahar card and account number.

Then the caller asked to send rs:6000 as registration
I didn't send the money.
But the person whats uped me with details.
Will share it by request.
Need immediate help as i wanted know its reality.

Dear sir madam
It is painful to inform u that i have not yet received the product order id no. [protected]. Kindly inform me its status as its more than 15 days, there is no sign of getting the product. Please kindly provide me the latest updates of the above said product.

Awaiting for an early reply.

Thank you,

Dr. Manjunath s tyalagadi

The app is waste app they are selling all the duplicate things and not of good quality they are cheaters do not buy in anything snap deal app waste app

Im very disappointed and angry with your courier service i am a VERY GOOD customer and order alot of products from Snap Deal but as i see now your courier service is full of lies they do not come to my house as im in and also leave word with security regarding courier guys coming they do not call me and then i get an sms at 8.30 p.m saying we are unable to deliver your product and will try again in d next 24 to 48 hours.. there were 3 products that i ordered but did not receive them getting the same excuse.. today was supposed to be a delivery of a watch Curren Silver Analog which i was so anxiously awaiting as im flying out on 21 Sep out of India and wanted to gift it to someone..and then again i get the same ### SMS saying i was not in and they wud deliver in 24 to 48 hours what is this for service this is the last time i purchase from Snap Deal and so will my relatives and friends sick and tired of your bloody courier people not delivering and excuses not true..

I had ordered loreal xtenso for my mom's newly straightened hair... As the product was a bit cheaper in this site... When I got the delivery I realized that only 3/4th of the product was there in the shampoo bottle...I dint pay much heed to it as the price was low so I was ok with receiving a little less product... But when my mom used it for the first time all the treatment that my mother had undergone was all reversed... The hair had become sticky an the soft and straight texture was lost in that one wash... Please do not use Snapdeal products...they should pay me back the money that was spent in the treatment... I wanted to call the customer care and yell at them but it's actually not their fault... The fault is with the big shots in Snapdeal ... pathetic site...never use their products ..

I recently bought Fossil wrist watch. The product description says it as water resistant but. The same got filled with water when I washed hands for a small tap. I am unable to find a service center of the company here. How can I return the product or Is there any chance of getting a new product without any complaint. I am expecting a favorable replay from you

Ear sir,
My name is ketan kanojiya. I had booked titan women watch selled by fashselect company new delhi on 20 august 2018.
Order no : [protected]
Suborder no : [protected]
Order date[protected]
Seller : fash select company, new delhi
I got delivery of this product on 31 august 2018. But i got titan watch in fastrack box. And also warranty card of fastrack with 1 yr warranty instead of 2 yrs warranty which has been showed by seller in snapdeal app. I want any contact no of seller for contacting them and to solve this problem.
I had raise complaint for replacement. But deliver is not pickuping this product since last 15 days. I have already given my all the details like pickup address. But no action regarding pickuping taken by snapdeal and courier services. What i should do. We dont have too much time for this. Its just waisting my valuable time. And snapdeal team is not showing any interest in this.

Regards
Ketan kanojiya

Dear sir
I have order a pair of nike shoes from snapdeal on 7th august.

The product i got was a fake product and also damaged, so i have registered a return request for my product. But the product was not picked up. I tried to contact the customer care many times but i got no responce.

Till 5th of september it showed the return is in progress (As shown in screenshot).

But today i checked and it showed that the return request was closed on 15 th august.

The company is cheating first by selling fake products on the name of branded ones and then not returning those and misguiding their customers.

I hope my concern would be raised and my product returned as soon as possible.

Also these frauds should be fined for the inconvenience that i have faced.

Vasu garg

I dint receive my product and its been a month since it was ordered.

The company officials have only provided inappropriate and misleading information pertaining to its deliver and have uploaded its status as delivered on their website which is a false representation of facts as the product never got delivered.

Further my emails and complaints where never appropriately addressed and only rude calls were made despite asking them to send written reply's so that the same can be taken on records, the employees even refrained from sharing their names and employee id.

Upon insisting for the acknowledgment of the delivery receipt signed by my family member the company has time and again sent the employees of the delivery partner to inappropriately threaten and investigate my family member who is a cancer patient from who the product was ordered and harassed them.

Further i was made inappropriate calls too.

I seek justice for all the harassment and non-refund of my money already paid to the company and being in their account for over a month with interest so that the same is not repeated with any other customer.

I have complete faith in the department and thus i want to have an action against their inappropriate treatment and unethical practice.

I am attaching the evidence which prevail with me as the remaining have been deleted by the company officials on purpose.

I urge your good selves to take a strict action against snapdeal and their courier partners for their inappropriate behavior and reckless and unethical services.

Snapdeal shows order delivered but i have not received yet
Sir it displays that order has been delivered on 12th september but i have not received and i have also paid for it online
I ordered product on 04 sept 2018
My order no [protected]
Product:-ktsall polyster bucket spin magi
This produt used for washing floor tiles

I have attached image with this complet
Please resolv this complent as soon as possible

Hey, now in the morning i have received a mssg from snap deal conveing that i have won the lucky draw of tata safari and one phone number was given. When we called on it some guy picked up the phone asked to send my adhar card and a picture. After some times i called him again so he answered in a rude manner and disconnected the call.🤔😊

Dear
My order id: [protected], has purchased a pen-drive of rs.623.00 paid by my debit card. But when the delivery boy handed over me empty box, although box was sealed pack. But i haven't found any item in the box.. I have already initiate a return complain. But till now i haven't found any amount back. Kindly refund my money as soon as possible as it is snap deal refund policy.

In your recent reply you have closed my return request without conveying me valid reason for closing my return request. So this very unfair towards your customer.
This is fraud case, kindly send me pendrive or refund my money... I have also filled your trust pay form enclosed.

I placed an order of a trimmer on 24th august with sub-order id [protected]. The expected delivery date was of 28th august but they kept on postponing the delivery dates. That's why i cancelled the order. The refund was initiated on 7th september but i haven't got any refund until now today is 17th september. I am very disappointed with there behaviour. This is my worst online shopping experience. I have attached a screenshot below

Sir ur app of snapdeal showing that my ifsc code is not valid as if i have chked it many a times please so sumthing i need a return of my product as soon as possible i m very dis appointed by this i want snapdeal to take quick action as if they having 7 day return policy which is too short and their not working app plz do chk my problm and notify thx..

I submit my replacement but on 28aug i saw my return request was decline by snapdeal track record i didnt get my orderd saree of everest creation, and if i ll got just bcs of declined process, then still i would like to refund that was soo tuffy, overlooked and don't match by online site cs colour is maroon here... I orders red i want refund my money as soon as possible.

I purchase one ladies watch (Fastrack 6078sm01) 24/may 2018 from snapdeal. Now titan technician said this watch not make titan. So i think snapdeal sale duplicate fastrack watch. I want return my money. And stop sale duplicate.

Wrong delivery of my watch
Order ID: [protected]
Placed on 02 September, 2018
we applied for replacement of the product.
there was no response from your side till now and claiming that they visited thrice our home. It is absolutely wrong and since they have our phone number don't have the courtesy to call us on their visit.