Snapdeal.com Complaints & Reviews

We have received the item but wrong product has been received so please replace and send me the ordered product.
Find the attachment for proof of wrong product.
Please refer the ordered product and make the delivery arrangements as soon as possible.

order id [protected] DT 05/09/2018...

Snapdeal - fake production
Hi customer care,

It is very sad to see that snapdeal customer care have no intention to hear concerns raised by customers and ignoring the issue by just passing the ball.

I purchased nike shoes from snapdeal trusting your name, however got a fake product delivered. Quality of this product is very bad.

- how can snapdeal allow selling fake products on your portal?...

With reference to order no.[protected] from snapdeal. I have bought a couple of fastrack watches from your website. Then when i am going to the authorized service centre, they are showing us proof that the product is duplicate and would not qualify for warranty. This is a clear case of fraud and simply cheating with the customers. Do look into this.
Purchased on 7th august, 2018...

I had ordered 2 - miss rose professional make up crayon matte lipstick on 3rd july 2018 and i was given delivery time of 3rd - 7th september 2018! Since than i am trying to track my order but i could not see my order status beyond 4th july 2018!

Did so many attempts and tries to get in contact with customer service representatives but snapdeal system only have ivr and no human contact who can actually listen to the issue and...

The order of hp-15bs179 tx laptop was placed on 17th july 2018 by paying an amount of rs 46104. As per the order description and catalog snapdeal was supposed to deliver the laptop with windows 10 operating system. On delivery of the item i found that the operating system of the laptop was dos. Hence i immediately placed a return request but there was no response. Later when i pursued the matter by several emails courier agent collected the...

On 22nd august i have ordered a watch"ego by maxima e-01022lagc black leather round analog men's watch". The delivery date which was given at the time of purchase was 27th august. But i didn't gate the product on 27th august. I tried to contact with the customer care of snapdeal it was not responding for several days. After 11 days without any intimation about the product today when i contacted them they said today as 8th sept. I will get...

Biggest fraud company award to snapdeal. Its my mistake that i ordered woth snapdeal. My last 2 orders are not delivered and showing delivered. Its now 1 month for one order and 2 days for another. It took 3 months to deliver the product and even now its not delivered but showing its delivered. My last order also you people took the return order and after that you ppl saying we dont have you order...

Hi i ordered pier polo set of 5 combo socks which was having mrp 888 and after 70% off price was 144 which i paid through credit card on 27 june 2018 and order was suppose to deliver till 30 aug to 03 sep 2018 but till date i didn’t got my order and neither customer care approach me after i put complaint regarding this on 3 sep 2018 reference no. Of which is 49522481.

Suborder id is : [protected]...

I got a call from a personal number [protected] tha i won a car from snapdeal as i purchased a perfume from your company online. My complain is that how this person knew that i purchased a product through your site and how he got my number which is regd with you.
I complained regarding it giving the number of that caller. Kindly inform me what action you have taken against this person as the matter is directly related to your site....

It's my worst and dreadful and most unprofessional experience with any e commerce company.

I had ordered full length socks of pack of 6 pairs and three in number. They delivered ankle length socks for full length socks and invoice raised for 3 packs. But when complained it was picked up but refund was done only for one pack.

Order id [protected]...

Hi
I ordered samsung galaxy bluetooth wireless headphones, but snapdeal send me hbs 730 brand bluetooth wireless headphone and that is very poor quality products and when i return that product
Snapdeal message me your return request is closed" how could they do it without my permission and snapdeal said i'm sorry i cannot complete your request there is no any customer service which is solved customer problem they don't care...

My name is vikas shenvi, i have ordered adidas slides footware costing rs 624 and order id was [protected] on 31st of july and received the product on 15th of august at about 12.30pm.

In the beginning i had a little doubt about the product that how can adidas sell its products at such a low price.

And when i received the product it was looking good. So i din't thought of replacing it as i have never purchased...

With reference to above subject i have returned nike shoes due to quality and fitness not good and also look like faulty and old product but as per snapdeal team its used by me but that product returned without using means snapdeal selling old used product? In fact that delivery received in my company and there is cctv camera and all video photos available from delivery received from courier to return opened checked tried and returned to...

Dear sir
I (Vinod maurya, from azamgarh, up and i am a regular customer of snap deal. Today i received a message in the name of snap deal and there mentioned that i have won a tata safari car and adviced me to contacat on customer care no which is mention in sms. No is [protected]. After cotact the customer care (Aditya kumar as told me) and he make a conference with some one whose name is nayan mani barua. And he told me that he is...

Hats off to you Snapdeal for causing me so inconvenience.
Pathetic courier service.
I have placed an order on COD mode.
Item had reached my destination but courier person has not tried to deliver it.when calling to customer care, they are saying they have cancelled it but if I can pay them they can deliver it in 2hours and asking me to share my debit card details with them so that courier person can pay from my side using...

I placed my frist and last order on snapdeal for boat 200 earphpne and it was supposed to be delivered by vulcan express courier... The order i'd of the product is [protected]

The airway bill number of vulcan express courier is jvlsd[protected]
Scheduled delivery was 27th aug 18. Today is 5th september. No contact nothing.
Its pathetic service, i don't have all my day to follow with courier and you. You are...

I have ordered fastrack watch model no fastrack 3121sm01 from snapdeal on 20 jun 2018 and i received my order on 28th june 2018. My suborder id :- [protected] suddenly on 3rd september watch stop working so i visited fastrack service centre but they told me that it’s an duplicate fastrack watch so we cannot receive this watch and we cannot help you to get the problem solved. I was like shocked never expected this from snapdeal. Now a day...

I would like to know when will the pickup be for the item i have requested to return.
Please help me regarding this.

below are the order details:
order id is : [protected] (1 Item)
Name of item :

Fossil FS4552 Men's Watch

image.png

It would be helpful if i could talk to customer care executive regarding this.

Thanks
Srajana
[protected]...

Snapdeal has delivered wrong product at first place. I have asked for return and but no one came to pick the product. One person called that he will pick but he did not turn up. His number is[protected]. I am getting message from snapdeal that he came but did not come. Every one is laying.
Very bad experience i will never come to snapdeal again.
Please resolve my issue otherwise i have to go to consumer court.

Your...

I have ordered shoes of fangril of no 9 @ 799/- which was quite shinee black
Received one brown colour shoes against this black shoe order which i have return and snap deal make revers me payment,
Now i have again repeat the same fangril 9 no shoes of same shinee black colour but again have received other wrong product of @ 699/- in dull finish. Which is not acceptable its heart me how can a reputed company done it.
I...