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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 146

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T
Trsabu
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation and refund the order

I ordered a syska 4way power plug on 19th august. (Order id.[protected]) from snapdeal. The delivery time mentioned at time of order is before 3rd september. But yesterday i got a message from your company the expected delivery time is before 17th september. I am trying to cancel the order several time but it failed. Now i am not interested to purchase any product from your company. So you may please do the needful to cancel my order and...
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Sibananda Padhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal is not taking my pickup of my courier after giving return request

Address:758001
Website:Snapdeal.Com

Sir i am unable to talk to snapdeal customer service about my problem so please look forward to my problem. Actually i have ordered a watch from snapdeal which is of rs1413 i received the product on 3rd september 2018 and while i opened the coriur i found the warenty card price card and the manual books are missing and the watch also is a defective one its not working. When i raised for return and also i gave a mail to snapdeal.com they said...
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manisha_maya
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received wrong and duplicate products.

Address:New Delhi, Delhi, 110007

My order contained 2 loreal kajal, 2 maybelline kajal, 1 lakme kajal, 2 baby lips lip balms.
But what I received is 2 lakme kajal, 1 loreal kajal, 1 huda beauty kajal, 1 ads kajal and 2 some local crazy lips lip balms.
The packaging itself shows all the products are fake and duplicate.
I'm attaching the photo of what I ordered and what I received....
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N
Nutan Bhaskar
from Noida, Uttar Pradesh
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not satisfied product, and cancelled my refund though

Address:Mathura, Uttar Pradesh, 281001
Website:Snapdeal

I purchased set of 4 curtains and got only 2 sets.
I complaint about the issue To customer care.
And after quality check, they cancelled my refund too. Seriously i want my refund back cause the curtains quality is also not so good as it seems in the pictures.
Atleast you guys should see what you habe written on the website and what you are delivering.....
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Sai Chander
from Pune, Maharashtra
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I am complaining about fraud call

Hi I am Sai chander. I received a call from [protected] (Name Bharath, speaking in Telugu) stating I won a scooty worth rs 75000. He said he will post the bank check with 75000 as amount, to my address (which was my delivery address at the time of order). He is asking to pay 3500 rupees to postman at the time of receiving post. Later he told me to deposit that amount in my SBI bank account(I did not transact from SBI while placing order)....
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ssbs123
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe from promotional email

Website:www.snapdeal.com

I have been getting promotional emails from snapdeal. Although I clearly remember that I had not subscribed to getting the newsletter or promotional mails. Even after repeated mails their customer care insits that I click the link provided in the mail to unsubscribe. I have tried doing that already it does not work. As soon as you click on the link it shows error 404. How unprofessional can you people be ? How much time does it take for you...
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Vishnu Ramachandran
from Malappuram, Kerala
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delivered wrong item and replacement not done

I have ordered avalik black Bluetooth device on 24/07/2018 and I got a fish doll. I replaced the item on 2nd August. They send me new delivery date for replacement item on 21.08.2018 and they changed the delivery date three times and the 3rd time they changed to 1.08.2018. But they not yet delivered today(5.09.2018) and today they messaged me that I have to link bank account for refund. They cancelled the order without any notification and...
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Vishnu Ramamoorthi
from Vellore, Tamil Nadu
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delivered a cheap product which is not even working.

Address:Coimbatore, Tamil Nadu, 642129
Website:snapdeal.com

I ordered a Epson multi ink pack of 4 and a Dubaria refillable 73 N compatible ink catridges.I recieved a wonderful Epsan instead of Epson.Both the products where cheap and my money of 800 has been wasted on this two useless ###.I was planning to buy a shoes on snapdeal, but after this fraudulent, am afraid that i would be cheated again.Worst service and There is no option for even replace it.By any chance, I will be happpy to return the...
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D
dbdr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imported matrix biolage smoothproof avocado hair serum 300ml pack of 3

Address:Gurgaon, Haryana, 122051
Website:www.snapdeal.com/product/matrix-biolage-hair-serum-100/648724199643

The product is not original. I have been using this product for the last 7 years. The online picture of the product is the same as the original product and displayed a discount of about 40 percent. But upon inspection, the packaging is actually not the same as the original and the serum has been mixed with some aromatic oil. I received the product last week but used it today and i am 100 percent sure its a duplicate one. Please do the needful...
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Nayeem135
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

Purchased watch from snapdeal it's shows expected to dispatch by today but suddenly it's shows order being cancelled which is not cancelled from my end... Tried to call multiple time but least bother about client services

Unnecessary wasting both time as repeatedly saying from my end i didn't cancelled the order.. It's your system problem.

Using our money for their businesses...
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Nirmala Shrestha Khan
from Kolkata, West Bengal
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complaint

Dear Sir
I have received a sms that I won a car and rs. 1240000 inr. When I called the helpline number which was on that sms the person told me to send bank details and submit 7500 to claim the winning amount.Please tell me the authenticity of his sms....
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Nisha Duhan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got a lucky draw message

Sir. I also got a msg that i win 2nd prize in monsoon luckydraw of snapdeal:that-dear customer congratulation. You do product order to snapdeal online shopping company and shopping result out in the selected your name and address of mansoon-luckky drw.., you win the 2nd prize tata indigo car you have two options 1st is tata indigo car and 2nd option is payment of rs 5, 50000/- and you choose only one option. The charge of gst, 1% 5500/- a/c.[protected]...
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manoja ranjan nayak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i received a duplicate product from snapdeal. i am trying to return this one and to refund my amount but nobody is responding.

Address:Khordha, Odisha, 752101
Website:www.snapdeal.com

Hi,
I purchase a women watch from snapdeal.
But this one is duplicate. I am trying to return watch and to get my refund my amount. But company people are not responding over mail only asking for the different different document. So i need help from your department. I am awaiting for the positive response. My order id-[protected]

Regards,
Manoja ranjan
[protected]...
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Megha Bihani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake calls on behalf of snapdeal

Address:560078

I got a call from a person claiming to be from snapdeal. He said that i have won some car in a lucky draw. He further asked if i am interested to take the car or the amount. If amount, i need to give the bank details. If car, i need to send the copy of aadhar card. From where did this person got the information about my order from snapdeal. How he got my contact information?...
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Sagar Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i did not got delivery of my order, but status showing, delivered successfully.

Address:Bhopal, Madhya Pradesh, 462003
Website:snapdeal.com

Hello. I have ordered "huawei honor holly 2000 mah battery" on 26/08/2018, with order id: [protected] for rs.679.00 paid in advance.

I got call from delivery boy on 31/08/2018 around 5.30 pm, he was saying that he is coming within 5 minute.

I wait a long time, but no one comes to my location, and when i got online to check the status of my order, status shown order is successfully delivered.

I...
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MaheshGc Mahi Gowda
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about prize winning

Address:560045

Snapdeal network sales & promoting, new delhi. Dear customer, congratulations! You got snapdeal prize coupon swift dzire or convert in cash rs.8, 60, 000/- t&c apply. Contact - [protected].
The above information is true or fake i hve to confirm so i am giving this complaint. Kindly response to the above complaint. I am waiting for ur response ltr i wil go to police station so
Thank you...
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Jitendra0707
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not only deliver product but also refund my money.

Address:Jaipur, Rajasthan, 302024
Website:Snapdeal.com

I ordered shoe on snapdeal they delivered a wrong wrost product, the shoe size, quality and all are very bad, after then i returned the product and wait for new order or refund my money. But after 20 days they not deliver and nor refund my money. They cheated and snapdeal customer care policy is very worst service in comparison of all e-commerce website, they not answer you they not text you, n all. No return policy, no deliver policy, i...
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Roopesh Sutar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:New Delhi, Delhi, 400066
Website:www.snapdeal.com

Hi,
I have received one product but there was some defect in that watch, i have returned the product, its take around 5-6 days after that refund message come to confirmed. But when i check the bank details there is no any entry found. I have written a request mail, still no any response & no customer care number in working condition to talk with executive. today on 9th day, i am waiting for my refund. Order ID: [protected] (1 Item)...
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Jayanta Bhakat
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about refund money

Address:New Delhi, Delhi, 110049

Respected sir/madam
I am a frequent customer of snapdeal.. On march 2018 i return adidas sjoes due to quality defect and some other product.. Since then i was waitong my money but snapdeal didnot refund. Again in august 2018 i order adidas shoes but this time i order some product and received entirly different product. I am very embressed. There is no any customer care number working in snapdeal.. My request please make refund as...
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shwetaksg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

led key finder locator not received yet but showing delivered

Address:Thane, Maharashtra, 400607
Website:Www.snapdeal.com

Hi,
My order id is [protected] whistle sound control led key finder locator and for the suborder id [protected], is placed on 19 jun 2018 and about to delivered in between 20-24 august.
But on 08/24/2018 i received a message saying the product is delivered. But i didn't receive any product till now nor any courier parson called me. Even in the status of snapdeal site, it shows delivered when i didn't even receive the product....
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