Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 147

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shruti Sunil Kamboj
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

status shows delivered but I did not receive the product

Address:New Delhi, Delhi
Website:Www.snapdeal.com

Ear sir, I had ordered a morphe Jaclyn Hill eyeshadow palette 35 colors on 15 august 2018. And the delivery was on 25 August 2018.On this day I got a message that the product will be deliver on 25 August 2018 but I didn't receive the product. I got a mail from snapdeal support they said please confirm from your family. Immediately I had confirmed from my neighbours and family they said they have not receive any product and they said no one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fahad Yooseph
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

puma track pant and ray ban glass

Address:Pathanamthitta, Kerala, 689645

I buy this two product from Snapdeal it's quality and and it's not suits for me that's why I just go for refund process while of the flood in kerala there is no one contacted me and the product is not even refunded there is no assistance from Snapdeal also need a good reply other wise will have to complaint it officially...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saheroze
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate product received in the name of original

Address:Diu, Daman and Diu
Website:Snapdeal.com

I ordered a fastrack watch from snapdeal and before buying the same I had asked through a mail about the genuineness of the product and assured me that snapdeal sells genuine products but when confirmed the product with fastrack shop they told me that this product is the duplicate/replica/1st copy and not original one.
Now I want a refund of the money but they are not replying me and contact no which they had provided is either switched...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanju0522
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return request

I want to return my order. Because i got old stock 2017 product and other one different product not same shown as website. Now i want to return my order. And i have already raise return request snapdeal told all reason but they r cancelled my return request. So again open my return request. My order no. Is ([protected]) want to return my order. My registered email id is [protected]@gmail.com, so, reopen my return request. If you don't open...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mvineet60
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding fraud call on the name of snapdeal

Address:Ghaziabad, Uttar Pradesh, 201010

Hi, i got fraud calls from some numbers and they claimed themselves as snapdeal employee. They offered me some lucky draw and ask me to submit money in their account to get the prize.
I was surprised when they knew my recent orders which i purchased from snapdeal.
I just want to know that how they got my confidential data.
Pls confirm
This is very big concern and security threds....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shruti Monga
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about morphe jaclyn hill eyeshadow palette (status shows delivered but i didn't receive any product

Address:Hyderabad, Telangana
Website:Www.snapdeal.com

Hi, my name is shruti. I had ordered a morphe jaclyn hill eyeshadow palette 35 colors on 15 august 2018. And the delivery was on 25 august 2018. On this day i got message that the product will be deliver on 25 august 2018 but i did not receive the product. I got a mail from snapdeal support i have confirmed from my all neighbours/family.. They said they haven’t receive any product and they said the no one courier boy was not came. So pls...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
_
_siiimran_
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

leatherite car seat organizer, sub order id - 28062248116

Address:New Delhi, Delhi
Website:snapdeal.com

I had ordered 2 of this leatherite car seat organiser but the quality was not that good so i thought of returning it. Both the products came in a single packaging with a single bill. The return was generated, and i returned both the products with one bill of rs. 808 (Rs.404 each)
But i only got a refund for one of the item that is just rs.404.
I have emailed you the issue already but there was no action taken.
I want...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sujay.88
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received fake products 2 times

Address:Kolkata, West Bengal, 700102
Website:www.snapdeal.com/orderSummary?order=22835262496&code=65be53d2cfacba91d9bc5fa7502c5101

1. Order id: [protected], placed on 21 aug, 2018 suborder id: [protected]
Item - casio g459 g shock collection chronograph round dial men's watch.

But watch as i've received a fake or copy one. Also without any warranty card, manual & bill.

2. Order id: [protected], placed on 01 aug, 2018 suborder id: [protected]
Item - casio g459 g shock collection chronograph round dial men's watch.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richa1708
from Mansa, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

curtains

I ordered 4 units of curtains from snapdeal and but it was used article so have t
O return the article but when i return the article their pick up boy don't gave me slip and returned only 2 unjts and rest 2units will be with him... M trying to contact customer support but it was too poor... Now they returned me half money as no customer support so have to bear loss...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swathy Lekshmy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scam/fraud messages

Address:Hyderabad, Andhra Pradesh, 500032
Website:Snapdeal

I have recieved a message of winning a tata safari from snapdeal lottery.
This happened a few days after i purchased a product from snapdeal. Either the company is selling personal data or their is proliferation.
Please look into the matter. I recieved call from this number ([protected]) for making an initial payment in this regard as well.
Here is the message
Dear customer. You are winner of snapdeal online...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zuber2128
from Palanpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

epson ink

Address:Banaskantha, Gujarat, 385001

Dear all

Mene snapdeal se epson ink mangvai thi jo duplicate thi printer me dalte hi printer ka head jam ho gaya aur 5000 ka kharcha ho gaya jiska bill mere pas he to ap muje ye jo kharch huva he vo pay karo yato naya printer dilado nai to me snap deal pe case file karduga ki snapdeal duplicate item bechti he

Reply contact
Zuber memon
Mo:- [protected]
E mail:- [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mintud
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disha 10000+ mcq with explanation

Address:Bankura, West Bengal, 722136
Website:Snapdeal.com

This is to inform you that i have ordered a book on snapdeal. My order id is [protected]. The item came to our town on 28august but the courier boy have not delivered my item for next two days. Yesterday the courier boy phoned me and that time i was busy. So i couldn't attend the call. The courier boy had gone and when i called him back he said that tomorrow he will deliver the item. But when i called him that day i was told that the item...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Snigdha Prabhakaran
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indulekha bringha oil duplicacy

Address:Ghaziabad, Uttar Pradesh, 201206

I have ordered indulekha bhringa oil from snapdeal... Pack of 2... But after using it i lost majority of my hairs... I m in shock... Because this is not first time i m using this oil... It really worked in hair growth... But when i used snapdeal indulekha oil... The situation was reverse... Again i ordered the same oil from different shop and when compared the product with snap deal product i found the infringement of original brand... The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalim Shaik
from Khed, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw

Address:Kurnool, Andhra Pradesh, 518401
Website:www.snapdeal.com

Sir mera naam imran hai mujhe yadi 2 dinse call kar rahehain aur o bata rahe hain k mujhe tata safari car first winner prize me lagi hai is k liye o log abtak mere pass se 20400 rupaye leliye hain aur kaherahehain k aur 21900 bhardijiye apku amount transfer kardiya jayega kya a such hai sir o mujhe 2 dinse lagatar call kar rahe hain isko ap hi help karo sir mujhe us ka cell number [protected] mistar amit raj naam bata rahahai...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jabbu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get refund

Address:Pune, Maharashtra, 412207

Hi,

Snapdeal recently have not good customer support, they dont have direct customer care number so that i can resolve my issue, recently my brother
Ordered my kid bike from my account, they mentioned they have returned
Money in same debit card, but today when he went to bank, then bank completely denied to get any refund. I tried customer care but
There is no option to talk there representative, they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
erabhi93
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal delivered duplicate and different shoe

Address:Gurgaon, Haryana, 122016
Website:Snapdeal.Com

I am very disappointed with the service of snapdeal.
I was ordered a product nike air max 2017 shoe to gift my father but unfortunately the delivered product is totally different from the catalog pic and duplicate its really embarrassing.
I am attaching the delivered product pic and catalog pic showing by snapdeal.
Order i'd [protected]
Invoice no sd0507/18/2169
I have raised for replacement or refund on...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bipinsultania
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake item delivered

Address:Bangalore, Karnataka
Website:www.snapdeal.com

Hi,
I ordered a g-shock casio watch. A fake watch was delivered to me, so i placed a replacemnet request. This time again i recieved the fake product with different design even. I don't know why do they do this. I tried reaching the customer care but can never connect to them. Only automated voice support. I even mailed them but no response. I place a return request, but it hasn't been processed in last 7days. Please provide a number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshpurohit1505
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not returning the product

Address:Pune, Maharashtra, 411001
Website:www.snapdeal.com

Mr. Vikram a member of griveance team from snapdeal told me that i have ordered 70 items of several products and returned the same. Unfortunately it's my first order with snapdeal and will be the last one.

I highly recommend to everyone not to use snapdeal at all.
As they don't support at all for post sale services and make false arguments.

He also told me that i have already infromed by snapdeal that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suyash guru
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got fake used product in the box

Address:New Delhi, Delhi
Website:Snapdeal.com

I got fake and second hand delhi made item. As i ordered 2 action cameras worth rupees 1500 4500 respectively... But they semt a 200 rs made camera delhi made camera... Fully fake item received from snapdeal... I registered return request on 27th of august 2018 but they haven't replied yet... I also emailed them.. They won't replied and i too called them since last 6 days... But here also they won't replied.....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
utkarsh41
from Pilani, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded for returned order still after two months.

I ordered the my house multi shaggy carpet printed with the order number [protected]. I also attached the courier receipt for the return from blue dart and mailed it to you at [protected]@snapdeal.com complaint reference id: 48434674
It's been 2 months after return and still no solution and refund from your company even you don't reply to emails.

Worst customer service ever!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy