Snapdeal.com Complaints & Reviews

Had ordered nike airmax shoes from snapdeal which was delivered today. The delivery guy handed me that parcel and i paid him. While he was counting the money, i opened the order in front of him. And what was in the box? Rotten shoes with dirt all over them, not even nike, like a pair of shoes picked up from garbage and the pair had both different shoes. I took my money back and told the guy to take the order back with him as i would never...

I don't understand that why you peole do not response to customers return requests. My order id is [protected]. The product contains two items & i register return request for both items on 21th august but today is 25th august they don't send any confirmation or schedule a pick up. I don't know why this is happening to snapdeal always.. They written hassle free easy return but we are suffering too much for return a product. Other website like...

Dear concern,
I am a regular customer of snapdeal and my order no is [protected] dated 17th august anarkali-semi stitched suit on cod but i received one saree on 23rd augest.
I want to return it but your website is not approved it. I request through mail also but nothing positive response received.
Please return my saree and refund my payment....

Hi,

I bought a hugo boss perfume 100 ml from you.
The bill i received is of 100 ml and the product i received is having a sticker in which it is mentioned as 150 ml which clearly shows that the product i got is totally a fake product.

Now, i placed a refund request but still no one is responding to my concern.

Would appreciate if i get my money back as early as possible.

Order...

I have ordered a product: nike black daily art n[protected] under the suborder no:[protected] and i have paid the amount of rs:567 from my debit card online and due to some reasons, i have cancelled that order and they told that i will recieve the refund within 1 week and its been about 12 days since i cancelled the order and i haven't recieved the refund. My username is adil m rafi and my phone no:[protected]....

Dear Sir,
My money got deducted from my account but not refund yet almost 5th day now from the day of deducted. On the other hand Snapdeal not replying for taking any interest reply or refunding my money. I provide transfer details, PRN Detail, required documents of balance statement but still not got my refund...

We are one of sellers of snapdeal. We received an order on 18 august 2018 and the handover date mentioned was 21 august. Parcel was packed and kept ready to handover but courier boy didn’t turnup that day... They have a rule to wait for their pick up courier till 6:00 pm and raise dispute for non delivery before 12.00 mid night, i tried to raise dispute through raise dispute button on their app but it always showed a pre written msg. And...

I have ordered a multicolour rakhi gift hamper for my brother at muhammadabad. I have mentioned full address. When i am tracking my order its showing that they attempted three times to deliver the gift/customer not contacted/wrong address. But courier boy contacted my brother on 21st august 2018 and was asking the order number, then i have talked to courier boy & gave him the details. Then courier boy assured that your product will be delivered...

Dear snapdeal,

I had ordered 1 pair of shoes from snapdeal on 7th august 2018 but the courier has not delivered my product yet.

I have lodged this complaint many times earlier but there is nobody responding either from snapdeal or your courier.

I am fed up with experience that i had with snapdeal.


Each time u email they give new date for delivery.
Even your delhivery...

I bought digi smart digi-32 smart 80 cm (32) full hd (Fhd) led television with 1+1 year extended warranty on snapdeal 4 months back. Now tv speakers are distorting and some numbers appearing on screen.
Customer support number or email id available on tv are not working, snapdeal also provided wrong contact detail.
I posted my complain on this portal too but snapdeal is not providing correct contact details....

Hello,
This is wiith reference online purchase of bedsheets (unique Choice brand) worth 1112 /- On 12th August I had purchased two bedsheets through Facebook advertisement of snapdeal. Attached is the proof of transaction done. The app informed that I will get all the details on my email ID. However it has been 10 days and I have not received any intimation about the order nor the parcel. I tried calling snapdeal customer care, but...

I had ordered a sony headphone (order id [protected]), on 1st of august. the latest mail from snapdeal said that it will be delivered on or before 11th of august. i could not neither contact vulcan express support nor snapdeal. After a 12 days of struggle by wasting atleast 12 hours, over internet, i finally decided to write to snapdeal. After writing 3 emails on consecutive days, finally my product was delivered on 23rd of august. I did...

[protected], +[protected],[protected], Mujhe call aaya sir kya aapne Snapdeal k taraf se 12, 50000 prize jite he aur prosseing fee 7500 he Avi bol rehe he Indian tax k liye apko 2% yani 25000 Dene padenge tavi apka Paisa deposit hoga aur Avi bank wale muje[protected] is number pe pH Kar rehe hen...

I have placed an order no [protected] on 18th aug for a perfume as per following details. Sub order was suborder id: [protected]

I have placed this order twice. Now to my surprise both times both your suppliers have supplied spurious and fake products. See the order here and actual product supplied also is shown in the box below.

I am surprised that company like snapdeal has no control and promotes fake products....

Same call I received for winning the Tata indigo car as 2nd prize in lucky draw and I have to pay 15000 Rs registration fees for availing the prize and continue I am receiving fake calls from snapdeal... Plz resolve my problem how they get all information about me if it is fake.. why don't you safe our personal details......

Same call i received for winning the tata indigo car as 2nd prize in lucky draw and i have to pay 15000 rs registration fees for availing the prize and continue i am receiving fake calls from snapdeal... Plz resolve my problem how they get all information about me if it is fake.. Why don't you safe our personal details... Even they send me employer id's and from snapdeal website i got phone no. For filing complaint even those no. Are also...

I have ordered nike shoes wide order id [protected]. The shipment reached but it had a ladies kurta inside instead of shoes. I got video recording done with the delivery boy itself, as he refused to return the same.
I immediately logged request to return and return pickup person did not accept the kurta as it was delivered. He gave in writing that he is not picking up the worng product supplied.
Now i wrote to "[protected]@snapdeal.com"...

I have ordered a watch of order Id [protected] and got the defective product.So I placed the replace option but no one came to pick up the product.And later on when I checked the help option it was mentioned that I will receive a mail in which the warehouse details are provided to send back the product.But I didn't receive any mail....

I have ordered a product in snapdeal website and i also made online payment but they did not delivered the product for me. If i check in snapdeal website it is showing that they have delivered it but none of them concted me and i don't know for whom they have delivered.
I have a soft copy of invoice but till now i have not got any feedback from snapdeal after sending them mail also....

My name ashutosh Parmar i am also having the same issue with snapdeal.
i have been emailing them since16 th august each time they they will deliver it next day.
even the expected delivery date is now exhausted.

each you go for checking status of delivery it shows that the delivery was attempted but i have received no phone calls or any notification from the courier or snapdeal.

let me give some...