Snapdeal.com Complaints & Reviews

Hello,

This is regarding suborder ID [protected] and Complaint number 76947408. I have requested Return for Juniper Pink Rayon Jacket Style Kurti on 26th Nov 2021 due to size issue, the return request has been accepted and asked me to send by myself via courier. Received the return form from Snapdeal. The Form contained pre filled Send Address.

I sent the package on 27th November 2021 via Professional courier (Tracking ID MAA[protected]. Also sent the courier bill in email to snapdeal.

The courier item is returned back to my address. The reason for the return is No Service for the address mentioned in the return form. I communicated the same to Snapdeal customer care through WhatsApp as well as Call, but I didn't receive any solution for my request yet.

First of all I am very unhappy with pickup service not arranged for return and after that even when I sent through courier, it's not received from snapdeal end. Till now I didn't get any proper response. I CAN'T SEND THE ORDER BACK as the address is unserviceable, I am requesting snapdeal has to arrange pickup the item from my address and refund my money. I am getting all the orders and return pickups from other online platforms like Flipkart and Amazon. The reason from snapdeal to not pickup the item from my address is not at all acceptable.

Attached:
Courier return item pictures

Regards,
Sulthan

I've been trying to get my Snapdeal Account deleted from the past 2 weeks. Every time I send them an email requesting deletion of my account, they send me an automated reply saying they will action it within 24 to 48 hours. I have asked them to delete my Snapdeal account more than 5 times now and still it hasn't been deleted!...

I havn't got my refund yet

Parts broken and wire damaged. Tried to request replacement or return on website but it errored out

Delivery person came for delivery
Waited for the product to be delivered but the delivery boy did not give me the product he said company has not provided otp and the order was already closed and he and I waited for 30 minutes then he left without delivering the product
Regards
Raju Dakua
[protected]

This order was placed on Snapdeal on 23.10.2021.
The delivery has been rescheduled number of times.
ORDERED ITEM IS NOT YET DEELIVERED.
Message sent to Snapdeal through their website on 03.12.2021.
Reply received as " Your request has been registered with reference number 77131638. We are eager to resolve your concerns and will contact you within a maximum of 48 hours. We'll either call or email you regarding your request."

But there is no response afterwards.

Dear sir,
We have received a product on snapdeal, we ordered one size but we have received one size, and its quality is low & worst...

Snapdeal just harasses it's customers. I have ordered a blue bag, received a sheer bad quality bag with ash colour. I complained for the bad quality. They came for return the first time, rejected it because it was a different colour. Complained again mentioning about the quality, the guy came and said, he can't receive the parcel due to it's colour difference.

Snapdeal, please place educated people in your complain services, and recruit people who are not colourblind. Worst experience with SNAPDEAL, and requesting everyone to refrain from using SNAPDEAL.

I ordered HMTI 1024 Black metal analog men's watch worth Rs. 449 (suborder id:- [protected]) on 14th November 2021 and when I got delivered the product I was not satisfied with the product and asked for the refund which they agreed to and the shadowfax company member picked up the product on 27 November 2021 and since then its been 15days I didn't get my refund I've been continuously asking for the refund but their executives kept on telling me the same thing that they will update me in 24-48 hours but they would never. I only would ask them for the update on my refund and they again would tell me to wait for 24-48 hours. When I tracked the order on snapdeal app it is showing that the product is cancelled but in the below it is clearly showing that I paid the money of Rs. 449 via cash on delivery. I have also given them the debit card details and it was all correct as in the past too I've got my refund from snapdeal and ordered many products but now they are doing like this. Please do something about it.

I just entered to make money online. There I met snapdeal business and I trusted it by name and I get into the work. The name Rani and she told that she is the customer assistant of snapdeal. She gave me tasks that falls on level 1, 2, 3, 4 . I came to leave 4 . She said compelete 5 task then you can withdraw it. I completed that. But after She said there is another task with huge amount that falls on lakhs . I asked for my money back but she declined it after completing this only you can get She told. It's totally fake one . I will give you proof

I have made a order of a shoe of price ₹2600.the money has deducted and order has been confirmed but I have forget to change delivery address so I cancelled my order but money has not been credited they are just saying that refund has been initiated and your reference no is ... Please contact your bank .so what I have to do

There is a complaint already for this and SnapDeal guy called me yesterday and i told very clearly that it is a replacement not refund. In the site also yesterday it was showing as Replacement.

But still i received a message today that Refund is initiated.

What is the point of following up on the issue if refund is initiated when the complaint is all about replacement ??

Please make sure that Replacement happens for this order.

I had ordered G spot rabbit vibrator from your app, and I wanted a replacement but then I had cancelled the return...and yet the delivery man came to our house not once, twice. I had cancelled my return yet he has been coming.

I got damaged items. I raised return request for replacement. But no one is coming for pick up the damaged items. I contacted several times from past 29 days to your customer service. Every time they are telling within next 2-3days your item will pick up. But no use.

I have order my product from snapdeal and it is delivered with wrong size and it is showing that it Is not returnable/exchange. As it is duty of company to deliver product with correct size.
Here by I mentioned my order number
[protected]

Its a request, pls take a action agains it.

In Google I get a what's up number after we start the chat a lady send me a message that she a Snapdeal costumer care executive and she offered me part time job to premote Marchant on Snapdealwin.com after that I started completing the task in vip 3 they started freeze my money on there website in vip3 I completed 4 task and lost 39000 and my 5 th task was for 32000 rupees but there I realised that I lost my money in a scam
I requested them to give back my money but de didn't reply
I called police but they said in that types of cases they can't able to fine the criminals

Accounts Code : Sf591a Register Name "CALFIN" was inactive by Snapdeal.com. but the Remain amount paid as Advertisement amount Rs.6000 + not refunded yet. several reminder has been given but did not get any respose from there end.

They told me to complete vip 3 task 3 and after deposit they freeze all my moneyy . Please help me to get my money back . I have there back account details please help me to get my money back

Please help me to unfreeze my money

This item has sp many damages. I raise return request for replacement on 19th nov 2021. But no one is coming for pick up
I contacted so many times to customer service. They are telling with in 2-3 days your item will pick up like that. But no use. Item is still.with me only.