Snapdeal.com Complaints & Reviews

I ordered treadmill of 18k and they delivered the defective item. The treadmill is not working. Then i raised replacement for the product thinking it was mistake. While raising the request the status says the pick-up will be done next 2 days and then the replacement item will be sent... After a week i am getting a mail which says we can not initiate replacement and send us the item on the required address. I have ordered 18k item from their site and they are not even arranging a pickup rather asking the customer to ship the item of more than 30 kg back to them. I have raise concern. No reply on that. They are not replying not arranging pick up.. My 18000 is stuck.

I have cancelled an order of emporio armani ar5889 black sport watch prior to shipment on 12/08/2018 . It is written that within 7 days refund will be credit to the bank acc. but there is no sign of any refund. Moreover there is no option to approach them.There are only limited options available at the site to complain for . Also no informations are available when go for tracking refunds.

Order id: [protected], placed on 12 aug, 2018

Customer information
Email: souju. [protected]@gmail.com

Please help me to return the damaged product as soon as possible.
And snap-deal not providing sales person number.

Shipping information
Dr. B s reddy,
#45, amulya-amruta nilay, sharanaraj nagar, navalade layout,, near udanoor cross, gulbarga
Karnataka - 585102
Mobile no: [protected]

My order was placed with snapdeal Order ID: [protected] (1 Item) on 11.08.2018. However, the parcel was broken when the packing was opened. They were two perfume bottles and both the bottles were broken. I had complained with snapdeal but with no response. Please help me to get my refund.

After replacement pickup Snapdeal didn't send me my product ever after 15 and replacement confirmation .Ever I am not able to track my order or customer care services. Register mobile number- [protected]. register id - [protected]@gmail.com

Dear sir,
Reminder :

I regret to say in spite of my reminder reqarding the micromax are saying that it is one year warranty of my product and the will not attend the complaint lodged from me for service. Awaiting for immediate response in the matter. Hope this reminder will help to resolve the matter. Please refer my earlier correspondence

With regard
Umakanthan pillay
[protected]

Dear sir,

I purchased micromax 32"inch full hd led tv with item code : dh135461 vide invoice no : sa7c44/15-16/11662 dt 1.02.2016 with warranty 1 + 2 years extended warranty. Recently i lodged a complaint with ref no:[protected] dt 19.7.2018. That there is no display and sound but the power is on. The micromax technician visited and reported. Now he says he has received message there is no warranty for the extended period. During the purchase we had received the warranty card without any seal and mention of warranty period.

I request you look into the matter and resolve the problem immediately.

With regard

I am facing a big concern with snapdeal.
I placed this order on 5th august and canceled on 8th august as i was getting a better price on another website. Please note that the product was not delivered by then. Snapdeal executive confirmed that they accept the cancellation request and will process refund.

In spite of this confirmation, i got the product delivered with my apartment security and the status still showed refund in request but now suddenly the refund request is closed quoting the pick up attempt was denied by the customer.

This is a sheer lie as i am expecting someone to pick up this product from more than 10 days. The delivery executive has upated status without even checking with me.

Please help picking up the product and help me with refund.

I have cancelled my order still it gets delivered and i returned it on the sellers address by myself only and i have receipt for the same but snapdeal app is saying that my return request is closed... That product is in sellers godown by 16 aug and my return request is cancelled by 18 aug. The product is successfully deliverd to the seller and l didn't get my money back (2884 rupees)

I have ordered lenovo k8 note mobile from snapdeal on 17-jul-2018. From 10 days my mobile charger was not working so i went to nearest lenovo mobile service center they rejected to give service telling that the charger was not from lenovo company but that was the charger came in lenovo k8 note mobile box. Snapdeal has to take this issue seriously as a sealed box contains an authorized charger.

Hello sir/madam, i am harish kumar. I have placed an order in snapdeal. Order number:[protected]. I have a small issue regarding my order. I have called your customer care number but it's of no use. Asf now, order is prepared for dispatch but not shipped yet. I have entered the wrong delivery address. How can i change the delivery address now. Can you contact me as soon as possible.

Hello snapdeal,

I have ordered (Order id: [protected]) a xiaomi redmi note3 4050 mah battery from www.snapdeal.com on 20july 2018. The estimate delivery date was 27july 2018.
After few days the delivery date changed to 29july 2018 and then 31july 2018. I was angry on such poor delivery service. Finally the product was delivered on 31july 2018.

The battery sent by snapdeal company was not working at all. It was a dead battery.

I have raised the return request. I seen that product pick up was failed 3 times and i didn't get any call from courier service. After few days the return request was closed by snapdeal. Snapdeal customer support also not responding for my emails.

Please help me on that and suggest what should i do now.

Regards,
Mukesh

Snapdeal total stocks copy or re refiling products delivery karta hey return karne par lab resting ka bahana banakar re delivery kar deta hey pls egnore Snapdeal take company heavy discounts dikhakar copy duplicate product sale Karne Wali company snapdeal.re delivery Karne par products bhi kam deliver karta hey.product best before 24 months but received products 23 month's old

I ordered a power bank on august 4, 2018 and i returned it on august 16, 2018 and i want to change my neft details as the account number there is wrong and must be changed. I request you to clarify on how to change my bank account number as i want the money back. And don't want it to be refunded to the wrong account number. Please contact me as soon as possible..

I have ordered supra skytop shoes from snapdeal... The price of the shoe was 3999... But after receiving the same with damage parcel i got an nike airforce shoes which are totally fake... The inner parcel was fully damaged... Now when i created a return request they sent me an mail that they cant accept my return... I got fully cheated now... Their customer service doesn't even take calls... Totally fake site... Plz help i want my money back... My order i'd is. [protected]...

Order id : [protected]
Suborder id : [protected]
Order total : 1248
Product description : davidoff cool water 125ml men and 100ml women perfume {pack of 2}

Issue: the product is totally fake. I had been using this product for years. The product sent by snapdeal is neither in original packaging, nor having the same fragrance.
I booked a return pickup, and that was supposed to be done by 15th august, and it was reflecting on my snapdeal account. The product is not yet picked and neither the refund is initiated.
I called their customer care ivr, and it informed that the product is 'returned'. But details shown on account and information given through ivr seemed to be out of sync.
I have the call recording, in case it is required, and also the screenshot of the return request.
Snapdeal promises 'authentic products' on their site but selling fake products. Customers should be alerted about such activities of snapdeal.

With hopes for an early recovery of my money.

Regards,
Sushanta ganguly
[protected]

Refund of money

I have placed an order in snapdeal on : 25.07.2018 with order id: [protected].. I paid the amount rs 4096/- through sbi net banking. The same was delivered to me on 31.07.2018. The same day itself i have cancelled the order and requested for refund. On 02.08.2018 the concerned person from snapdeal collected the item from my side and he said that within two days the amount will be credited in my account. After that i got a mail from snapdeal that the the amount will be credited in my account within 10 days. I mailed two times to snap deal the refund amount was no credited in my account. After that another mail received from snap deal that the the amount rs. 4096/- had already transferred to my bank account on 07.08.2018 and the same will reflect in my account with in 7 to 10 working days. Today 17.08.2018, means 10 days over but the amount was not yet credited in my account.

This is the third time i am writing the mail to you against the deal. Iam expecting a positive reply/solution from your side otherwise i will be forced to take next step.

Hi,

I have ordered Mi A1 mobile and the order number received at AUG 8th (Order Number [protected] ), when I open there were no tampering sticker and I got doubt and immediately switch on the mobile and I got shocked by seeing the below.

1) Selfie photo of somebody in the mobile couple of month before
2) dialed numbers are already present
3) Screenshot taken at mobile which was old
4) Update of Software at July month but I purchased mobile on August month.

I have raised return request and trying to chase them though phone but there is no option to speak with customer care.

Its been 10 days no response from Snapdeal, its a cheating business they do as E-commerce .

Today morning i received a message and a call from snapdeal that congratulation you are the winner of SNAPDEAL online shopping company winner the prize ( TATA SAFARI) which cost is Rs :12, 60000 .The charge of you Registration service charge Rs: 8500, rupes only.This is valid Today know more for details contact at Helpline no : [protected]. Is it true or fake.inform me soon

I had ordered a fastrack brand watch from snapdeal.As usual Snapdeal had delivered my product. but the the watch i received is the duplicate watch . I had
complain against this before few days but they returned product bit i don't want to return the product but i want to replace my product but get the original product.i had already mailed to snapdeal so much time but snapdeal is not responding me anything . My suborder Id [protected]

I have made an order of a sandisk pandrive yesterday and the amount is deducted from my account but in snapdeal dashboard it is showing that order not placed and do the repayment.
here are the details of my order
snapdeal username: [protected]@gmail.com
name: shreshtha shrivastava
Order ID: [protected]