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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 152

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P
Prabhat roadlines
from Darbhanga, Bihar
Aug 20, 2018
Resolved
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Address: Ranchi, Jharkhand

After replacement pickup Snapdeal didn't send me my product ever after 15 and replacement confirmation .Ever I am not able to track my order or customer care services. Register mobile number- [protected]. register id - [protected]@gmail.com
+1 photos
Sep 22, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
Snapdeal.com Customer Care's response
Dear Prabhat,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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    umakanthan pillay
    from Bengaluru, Karnataka
    Aug 19, 2018
    Resolved
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    Resolved

    Address: Dharwad, Karnataka, 580021

    Dear sir,
    Reminder :

    I regret to say in spite of my reminder reqarding the micromax are saying that it is one year warranty of my product and the will not attend the complaint lodged from me for service. Awaiting for immediate response in the matter. Hope this reminder will help to resolve the matter. Please refer my earlier correspondence

    With regard
    Umakanthan pillay
    [protected]

    Dear sir,

    I purchased micromax 32"inch full hd led tv with item code : dh135461 vide invoice no : sa7c44/15-16/11662 dt 1.02.2016 with warranty 1 + 2 years extended warranty. Recently i lodged a complaint with ref no:[protected] dt 19.7.2018. That there is no display and sound but the power is on. The micromax technician visited and reported. Now he says he has received message there is no warranty for the extended period. During the purchase we had received the warranty card without any seal and mention of warranty period.

    I request you look into the matter and resolve the problem immediately.

    With regard
    Oct 3, 2018
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 20, 2018
    Snapdeal.com Customer Care's response
    Dear Umakanthan,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
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      N
      Nilisha Chawla
      from Tumkur, Karnataka
      Aug 19, 2018
      Resolved
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      Address: 560043
      Website: snapdeal.com

      I am facing a big concern with snapdeal.
      I placed this order on 5th august and canceled on 8th august as i was getting a better price on another website. Please note that the product was not delivered by then. Snapdeal executive confirmed that they accept the cancellation request and will process refund.

      In spite of this confirmation, i got the product delivered with my apartment security and the status still showed refund in request but now suddenly the refund request is closed quoting the pick up attempt was denied by the customer.

      This is a sheer lie as i am expecting someone to pick up this product from more than 10 days. The delivery executive has upated status without even checking with me.

      Please help picking up the product and help me with refund.
      Sep 25, 2018
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Aug 20, 2018
      Snapdeal.com Customer Care's response
      Dear Nilisha,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
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        C
        Chaitanyaj123
        from Malegaon, Maharashtra
        Aug 19, 2018
        Resolved
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        Resolved

        Address: 413004

        I have cancelled my order still it gets delivered and i returned it on the sellers address by myself only and i have receipt for the same but snapdeal app is saying that my return request is closed... That product is in sellers godown by 16 aug and my return request is cancelled by 18 aug. The product is successfully deliverd to the seller and l didn't get my money back (2884 rupees)
        Sep 20, 2018
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 20, 2018
        Snapdeal.com Customer Care's response
        Hi Chaitanya!

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
        I have got the messages that I have won the 1st prise Tata safri car and I have to pay 8500 for the registration perpose and they will send car what about this message is this fake are what if it is fake then how can you give my personal information to them

        kadence m40 microphone stand - Comment #3187850 - Image #0
        kadence m40 microphone stand - Comment #3187850 - Image #1
        Hello my self chirag

        I haven’t refund of my last order payment

        Order id:- [protected]
        Purchase:- 30/7/2018
        Register mobile:- [protected]

        Kindly check and inform me as soon as positive
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          R
          Rakshitha.D
          from Bengaluru, Karnataka
          Aug 19, 2018
          Resolved
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          Resolved

          I have ordered lenovo k8 note mobile from snapdeal on 17-jul-2018. From 10 days my mobile charger was not working so i went to nearest lenovo mobile service center they rejected to give service telling that the charger was not from lenovo company but that was the charger came in lenovo k8 note mobile box. Snapdeal has to take this issue seriously as a sealed box contains an authorized charger.
          Sep 20, 2018
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 20, 2018
          Snapdeal.com Customer Care's response
          Hi Rakshitha

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
          I don't receive amount of cancel order after seven days. I cancelled order of data cable. On 5th August 2018 and now 8 days.
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            H
            harish0711
            from Chennai, Tamil Nadu
            Aug 18, 2018
            Resolved
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            Resolved

            Address: 509375

            Hello sir/madam, i am harish kumar. I have placed an order in snapdeal. Order number:[protected]. I have a small issue regarding my order. I have called your customer care number but it's of no use. Asf now, order is prepared for dispatch but not shipped yet. I have entered the wrong delivery address. How can i change the delivery address now. Can you contact me as soon as possible.
            Oct 3, 2018
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 20, 2018
            Snapdeal.com Customer Care's response
            Hi Harish

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
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              M
              mukesh93
              from Bhusawal, Maharashtra
              Aug 18, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411057
              Website: www.snapdeal.com

              Hello snapdeal,

              I have ordered (Order id: [protected]) a xiaomi redmi note3 4050 mah battery from www.snapdeal.com on 20july 2018. The estimate delivery date was 27july 2018.
              After few days the delivery date changed to 29july 2018 and then 31july 2018. I was angry on such poor delivery service. Finally the product was delivered on 31july 2018.

              The battery sent by snapdeal company was not working at all. It was a dead battery.

              I have raised the return request. I seen that product pick up was failed 3 times and i didn't get any call from courier service. After few days the return request was closed by snapdeal. Snapdeal customer support also not responding for my emails.

              Please help me on that and suggest what should i do now.

              Regards,
              Mukesh
              Sep 23, 2018
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 20, 2018
              Snapdeal.com Customer Care's response
              Hi Mukesh

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
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                B
                from Siliguri, West Bengal
                Aug 20, 2018
                Resolved
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                Address: Darjeeling, West Bengal, 734001

                Snapdeal total stocks copy or re refiling products delivery karta hey return karne par lab resting ka bahana banakar re delivery kar deta hey pls egnore Snapdeal take company heavy discounts dikhakar copy duplicate product sale Karne Wali company snapdeal.re delivery Karne par products bhi kam deliver karta hey.product best before 24 months but received products 23 month's old
                +1 photos
                Sep 22, 2018
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 22, 2018
                Snapdeal.com Customer Care's response
                Hi Bablu

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  S
                  samla
                  from Kanchipuram, Tamil Nadu
                  Aug 18, 2018
                  Resolved
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                  Resolved

                  Address: 625002

                  I ordered a power bank on august 4, 2018 and i returned it on august 16, 2018 and i want to change my neft details as the account number there is wrong and must be changed. I request you to clarify on how to change my bank account number as i want the money back. And don't want it to be refunded to the wrong account number. Please contact me as soon as possible..
                  Sep 30, 2018
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 20, 2018
                  Snapdeal.com Customer Care's response
                  Hi Samla

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks
                  Team Snapdeal
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                    S
                    Saikat Basu Choudhury
                    from Kolkata, West Bengal
                    Aug 18, 2018
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700136

                    I have ordered supra skytop shoes from snapdeal... The price of the shoe was 3999... But after receiving the same with damage parcel i got an nike airforce shoes which are totally fake... The inner parcel was fully damaged... Now when i created a return request they sent me an mail that they cant accept my return... I got fully cheated now... Their customer service doesn't even take calls... Totally fake site... Plz help i want my money back... My order i'd is. [protected]...
                    Oct 1, 2018
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 20, 2018
                    Snapdeal.com Customer Care's response
                    Dear Saikat,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
                    Aug 28, 2018
                    Updated by Saikat Basu Choudhury
                    Still now no help from Snapdeal... Still my product haven't been picked up yet... They are cheating with me... Plz help... I need my money back... Snapdeal plz dnt play with the customers...
                    Verified Support
                    Aug 30, 2018
                    Snapdeal.com Customer Care's response
                    Hi Saikat,

                    Hope you are doing well.

                    We are re-escalating your issue to the concerned team and will get back to you soon.

                    Regards,
                    Team Snapdeal
                    Sep 11, 2018
                    Updated by Saikat Basu Choudhury
                    Still now no help... Still now my product didn't picked up... I am totally helpless now... Snapdeal cheated with me... I need my money back
                    Sep 21, 2018
                    Updated by Saikat Basu Choudhury
                    Still no help...
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                      S
                      Sushant Ganguly
                      from Guntur, Andhra Pradesh
                      Aug 18, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500072
                      Website: www.snapdeal.com

                      Order id : [protected]
                      Suborder id : [protected]
                      Order total : 1248
                      Product description : davidoff cool water 125ml men and 100ml women perfume {pack of 2}

                      Issue: the product is totally fake. I had been using this product for years. The product sent by snapdeal is neither in original packaging, nor having the same fragrance.
                      I booked a return pickup, and that was supposed to be done by 15th august, and it was reflecting on my snapdeal account. The product is not yet picked and neither the refund is initiated.
                      I called their customer care ivr, and it informed that the product is 'returned'. But details shown on account and information given through ivr seemed to be out of sync.
                      I have the call recording, in case it is required, and also the screenshot of the return request.
                      Snapdeal promises 'authentic products' on their site but selling fake products. Customers should be alerted about such activities of snapdeal.

                      With hopes for an early recovery of my money.

                      Regards,
                      Sushanta ganguly
                      [protected]
                      +1 photos
                      Oct 7, 2018
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 20, 2018
                      Snapdeal.com Customer Care's response
                      Dear Sushant,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                      Regards,
                      Team Snapdeal
                      Verified Support
                      Aug 21, 2018
                      Snapdeal.com Customer Care's response
                      Hi Sushant,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      Aug 24, 2018
                      Updated by Sushant Ganguly
                      Still did not get a call... Why is snapdeal promoting fake products and affecting Brand image ???
                      Verified Support
                      Aug 25, 2018
                      Snapdeal.com Customer Care's response
                      Hi Sushant

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      Aug 26, 2018
                      Updated by Sushant Ganguly
                      I do not see that snapdeal is taking any steps on this. the same message is sent as response. I had posted my issue on 18th August. The response posted by Snapdeal on 21st August, is the same response they haves posted back on 25th. It seems they are no more bothered about their Brand image neither their customers.
                      Verified Support
                      Aug 26, 2018
                      Snapdeal.com Customer Care's response
                      Hi Customer,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                      Regards,
                      Team Snapdeal
                      Aug 29, 2018
                      Updated by Sushant Ganguly
                      What would be the timeline for resolving this issue ?
                      Verified Support
                      Aug 29, 2018
                      Snapdeal.com Customer Care's response
                      Hi Sushant,

                      Please allow us sometime. We will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      Aug 29, 2018
                      Updated by Sushant Ganguly
                      What is the process, can you let me know ? Actually since 11th August, i am trying to get this done. Why cannot you simply get a reverse pickup done, and check its authenticity yourself. I guess this is not working.
                      After this order I had ordered a fossil watch. That too proved to be fake. Its clearly shows that its intentional. And you are supporting this illegal activity.
                      Send me the final time within which you want to solve this.

                      @consumer complaints, are you really looking towards helping us, poor customers ??
                      Verified Support
                      Aug 30, 2018
                      Snapdeal.com Customer Care's response
                      Hi Sushant,

                      Hope you are doing well.

                      We are re-escalating your issue to the concerned team and will get back to you soon.

                      Regards,
                      Team Snapdeal
                      Aug 31, 2018
                      Updated by Sushant Ganguly
                      Don't you have a time frame ? Why are you not answering my queries I have mentioned in previous complaint ?
                      Verified Support
                      Sep 01, 2018
                      Snapdeal.com Customer Care's response
                      Hi Sushant,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks
                      Team Snapdeal
                      Sep 05, 2018
                      Updated by Sushant Ganguly
                      What's the update ??
                      Verified Support
                      Sep 06, 2018
                      Snapdeal.com Customer Care's response
                      Hi Sushant,

                      Sorry for the delay. We're working on it and will get back to you with an update on this.

                      Thanks!
                      Team Snapdeal
                      Sep 15, 2018
                      Updated by Sushant Ganguly
                      Why are you not responding on this ???
                      I got a call from [protected], introduced himself to be from Snapdeal regarding the consumer complaint I made. He gave his name and ID. He asked me about my card number, and most interestingly, asked also for the CVV ! ! I have recorded the call. It seems information is being going to wrong hands. Please let me know if the call recording is required.
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                        B
                        bishnusahadevan
                        Aug 17, 2018
                        Resolved
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                        Resolved

                        Address: Kollam, Kerala, 691010
                        Website: snapdeal

                        Refund of money

                        I have placed an order in snapdeal on : 25.07.2018 with order id: [protected].. I paid the amount rs 4096/- through sbi net banking. The same was delivered to me on 31.07.2018. The same day itself i have cancelled the order and requested for refund. On 02.08.2018 the concerned person from snapdeal collected the item from my side and he said that within two days the amount will be credited in my account. After that i got a mail from snapdeal that the the amount will be credited in my account within 10 days. I mailed two times to snap deal the refund amount was no credited in my account. After that another mail received from snap deal that the the amount rs. 4096/- had already transferred to my bank account on 07.08.2018 and the same will reflect in my account with in 7 to 10 working days. Today 17.08.2018, means 10 days over but the amount was not yet credited in my account.

                        This is the third time i am writing the mail to you against the deal. Iam expecting a positive reply/solution from your side otherwise i will be forced to take next step.
                        Sep 21, 2018
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 20, 2018
                        Snapdeal.com Customer Care's response
                        Dear Bishnu,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                        Regards,
                        Team Snapdeal
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                          S
                          Sathish Gnanam
                          from Bengaluru, Karnataka
                          Aug 17, 2018
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                          Address: 560036

                          Hi,

                          I have ordered Mi A1 mobile and the order number received at AUG 8th (Order Number [protected] ), when I open there were no tampering sticker and I got doubt and immediately switch on the mobile and I got shocked by seeing the below.

                          1) Selfie photo of somebody in the mobile couple of month before
                          2) dialed numbers are already present
                          3) Screenshot taken at mobile which was old
                          4) Update of Software at July month but I purchased mobile on August month.

                          I have raised return request and trying to chase them though phone but there is no option to speak with customer care.

                          Its been 10 days no response from Snapdeal, its a cheating business they do as E-commerce .
                          Snapdeal.com customer support has been notified about the posted complaint.
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                            meera maravi
                            from Gwalior, Madhya Pradesh
                            Aug 17, 2018
                            Resolved
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                            Resolved

                            Today morning i received a message and a call from snapdeal that congratulation you are the winner of SNAPDEAL online shopping company winner the prize ( TATA SAFARI) which cost is Rs :12, 60000 .The charge of you Registration service charge Rs: 8500, rupes only.This is valid Today know more for details contact at Helpline no : [protected]. Is it true or fake.inform me soon
                            Oct 13, 2018
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Aug 17, 2018
                            Updated by meera maravi
                            Phone no is [protected]
                            Verified Support
                            Aug 17, 2018
                            Snapdeal.com Customer Care's response
                            Dear Meera,

                            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                            Regards,
                            Team Snapdeal
                            Verified Support
                            Sep 12, 2018
                            Snapdeal.com Customer Care's response
                            Dear Meera,

                            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                            Regards,
                            Team Snapdeal
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                              Rohan Swain
                              from Bhubaneshwar, Odisha
                              Aug 17, 2018
                              Resolved
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                              Resolved

                              Website: www.snapdeal.com

                              I had ordered a fastrack brand watch from snapdeal.As usual Snapdeal had delivered my product. but the the watch i received is the duplicate watch . I had
                              complain against this before few days but they returned product bit i don't want to return the product but i want to replace my product but get the original product.i had already mailed to snapdeal so much time but snapdeal is not responding me anything . My suborder Id [protected]
                              Sep 19, 2018
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 17, 2018
                              Snapdeal.com Customer Care's response
                              Hi Rohan

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
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                                Shreshtha Shrivastava
                                from Gulaothi, Uttar Pradesh
                                Aug 16, 2018
                                Resolved
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                                Resolved

                                Address: Dehradun, Uttarakhand, 248007
                                Website: snapdeal.com

                                I have made an order of a sandisk pandrive yesterday and the amount is deducted from my account but in snapdeal dashboard it is showing that order not placed and do the repayment.
                                here are the details of my order
                                snapdeal username: [protected]@gmail.com
                                name: shreshtha shrivastava
                                Order ID: [protected]
                                Sep 22, 2018
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 22, 2018
                                Snapdeal.com Customer Care's response
                                Hi Shreshtha

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
                                I ordered woodland import PU black formal short wallet on 23.08.18 at 4.30pm
                                .At time of transaction money was deducted but order not placed. It is asking in order section to repay for order.
                                Order ID.[protected]
                                I raised complaint through [protected]@snapdeal.com, but not getting resolution about my query.
                                Snapdeal acount: Syed Rayees Qadri.
                                Please help me to get refund of my order
                                Snapdeal.com Customer Care's response, Aug 31, 2018
                                Verified Support
                                Hi Customer,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
                                I ordered woodland import PU black formal short wallet on 23.08.18 at 4.30pm
                                .At the time of transaction money was deducted but order not placed. It is asking in order section to repay for order.
                                Order ID.[protected]
                                I raised complaint through [protected]@snapdeal.com, but not getting resolution about my query.
                                Snapdeal acount: Syed Rayees Qadri.
                                Please help me to get refund of my order.

                                money deducted but order not placed - Comment #3196397 - Image #0
                                R/sir.
                                My money deducted at the time of placing order but order confirmation got failed on 23.08.18.
                                My refund initiated on 29.08.18.
                                Today 13 working days has passed. But i still didnt get money in my acount.
                                Please resolve my query. And explain me why i m not getting my refund yet.3 weeks has passed. But snapdeal has failed to resolve my problem. Worst shopping experience of all time for me yet.
                                Order id.

                                money deducted but order not placed - Comment #3209225 - Image #0
                                money deducted but order not placed - Comment #3209225 - Image #1
                                money deducted but order not placed - Comment #3209225 - Image #2
                                Really bad experience
                                Snapdeal.com Customer Care's response, Sep 25, 2018
                                Verified Support
                                Dear Customer,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
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                                  A
                                  Ankita610
                                  from Gurgaon, Haryana
                                  Aug 16, 2018
                                  Resolved
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                                  Resolved

                                  Dear snapdeal team,

                                  Recently we have ordered 4 items from the snapdeal with the gift voucher of 1500 rs which we have received from my collected point on spending my credit card. The term of snapdeal voucher use were clearly written as "the voucher is reusable if the whole order is cancelled/returned by the customer or the order is cancelled due to any technical reason or a time out. It may take approximately 24 hour for the voucher to be reinstated."thats why we have ordered the item amounting more then 1400 rs but two order has been cancelled from your end due to unknow reason and i am not able to return the delievered two items resulting in loss of approx 700 rs. So i request you to please provide the cancelled items worth value of sd cash as the order has been cancelled at your end.

                                  Please reach out to me for any further discussion as i am unable to get in touch with you on call. The details are:

                                  Name :-ankita verma

                                  Email id:[protected]@gmail.com
                                  Order id:- [protected] (4 items)

                                  Waiting fro your prompt reply

                                  Rgds/-
                                  Ankita verma
                                  Sep 17, 2018
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 17, 2018
                                  Snapdeal.com Customer Care's response
                                  Hi Ankita

                                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                  Thanks!
                                  Team Snapdeal
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                                    R
                                    Ryan Furtado
                                    from Delhi, Delhi
                                    Aug 16, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 401202
                                    Website: Snapdeal

                                    I had ordered earphones from Snap deal on 30th July and I received the order on 4th August.
                                    After opening the packet, the earphones box was in a bad state and one side of the earphones were not working.
                                    So i decided to replace the item the very same day.
                                    Its 16th August and i haven't received my item yet. When trying to contact snap-deal they dont answer calls.
                                    One of the worst service i have ever seen.
                                    Sep 30, 2018
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 17, 2018
                                    Snapdeal.com Customer Care's response
                                    Dear Ryan,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,
                                    Team Snapdeal
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                                      K
                                      keyabhalodia
                                      from Nashik, Maharashtra
                                      Aug 16, 2018
                                      Resolved
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                                      Resolved

                                      Address: Junagadh, Gujarat, 362001

                                      I have ordered 2 casio edifice watches from snapdeal
                                      First order i have cancel but stil not received refund .
                                      second order i have received but that was duplicate product so i raised return request and next day courier boy come to my home and return that casio watch i said give me slip for return he said no need so i think ok no problem . but snapdeal saying that they dint get product . and i have cancelled return request .no tell me what to do .? i have lost watch and also money.
                                      and not only 1 watch both watches money they are not giving me .
                                      please help
                                      Divine 2190
                                      Gorse.
                                      Sep 19, 2018
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Aug 16, 2018
                                      Updated by keyabhalodia
                                      1) I have returned this order but status saying return request canceled.
                                      Order ID: [protected] (1 Item) DETAILS
                                      Placed on 04 Aug, 2018

                                      Casio efr-539bk-1avudf (ex187) Stainless Steel
                                      2)
                                      I have cancelled this order but still not received money
                                      Order ID: [protected] (2 Items) DETAILS
                                      Placed on 02 Aug, 2018

                                      Item 1
                                      Casio efr-539bk-1avudf (ex187) Stainless Steel Chronograph
                                      Aug 16, 2018
                                      Updated by keyabhalodia
                                      customer care no i tried but there is no option to talk with executives and other 2 numbers are out of service
                                      Aug 16, 2018
                                      Updated by keyabhalodia
                                      snapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraud
                                      Verified Support
                                      Aug 17, 2018
                                      Snapdeal.com Customer Care's response
                                      Dear Keya,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                      Regards,
                                      Team Snapdeal
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                                        K
                                        keyabhalodia
                                        from Nashik, Maharashtra
                                        Aug 15, 2018
                                        Resolved
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                                        Resolved

                                        Address: Junagadh, Gujarat, 362001

                                        Casio watch which i have returned but s snapdeal saying then return is failed courier boy from snapdeal came on 9th aug n he has taken watch from me
                                        Order is [protected] please help me i want my money back i have ordered casio edifices watches 2times. One order i have cancelled n other i received but product is duplicate so i raise for return n 9tn aug snapdeal courier boy came n he received return product. But snapdeal saying that return is failed.
                                        Sep 19, 2018
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 16, 2018
                                        Snapdeal.com Customer Care's response
                                        Dear keyabhalodia

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                        Regards,
                                        Team Snapdeal
                                        Aug 17, 2018
                                        Updated by keyabhalodia
                                        i received called from snadeal representative but he has given me all wrong numbers where i can connect courier service please help me.
                                        Aug 17, 2018
                                        Updated by keyabhalodia
                                        snapdeal fraud they said numbers in update and if they are not fraud then give me correct numbers so i can connect courier service place and also their representative.

                                        [protected]
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