Snapdeal.com Complaints & Reviews

Just bought nike shoes to check whether snapdeal still sells the duplicate fake brand shoes or not but i was right and got three duplicate shoes 1st one nike epic react booked no 8 size sent no 11 size that also duplicate returned and picked the next day without any slip but app showed me picked up again the second delivery was nike airmax 270 but it was also duplicate and requested for return within two days it got picked by ecom courier but gave me the nike epic react slip and now again today a courier from ecom called and asked for pickup of nike airmax 270 which was already done after telling him it was picked up he hung the phone and the app shows “failed to pickup” it means they still want the shoes after taking it back is it possible or you people want to make me mad please refund my amount of rs 2695/- and rs 3098/- as soon as possible i am attaching both the order details.

Through the order id mentioned in subject i had ordered "huda beauty lipsticks". The order included delivery charges as well however the courier guy doesn't ready to deliver the product at door step and he want us to come down to road and collect it. Disappointment started from there and it continued with the delivered product as well. The package was poor and the package inside was opened already and in bad condition. Its a used and very old unclean product. Immediately i have initiated return request with pics posted. Its 2 days still there is no pickup happened. Its hard to reach customer care support over phone as well. If you cannot or don't have confidence in delivering correct product can you please initiate refund request. I trusted and initiated replace instaed of refund. I think i took a bad decision.

Finally return pickup was done today morning from courier. Post that i got a call from different courier vendor for pickup. I explained him already pickup done. I am receiving message as pickup failed and the status in apps is also same. What kind of coordination your team is making? No response to emails as well? Its a hell kind of experience by ordering a product in snapdeal. Can you respond to my mail or call me?

Please cancel the order instead of making things complicated.

Through the order id mentioned in subject I had ordered "HUDA beauty lipsticks". The order included delivery charges as well however the courier guy doesn't ready to deliver the product at door step and he want us to come down to road and collect it. Disappoint started from there and it continued with the delivered product as well. The package was poor and the package inside was opened already and in bad condition. Its a used and very old unclean product. Immediately I have initiated return request with pics posted. Its 2 days still there is no pickup happened. Its hard to reach customer care support over phone as well. If you cannot or don't have confidence in delivering correct product can you please initiate refund request. I trusted and initiated replace instaed of refund.

Return pickup was done finally today morning from courier. Post that I got a call from different courier vedor for pickup. I explained him already pickup done. I am receiving message as pickup failed and the status in apps is also same. What kind of coordination your team is making? No response to emails send to customer call as well? Its a hell kind of experience by ordering a product in Snapdeal. Can you respond to my mail or call me?

Order id :- [protected]
Issue is that now after when everything has done, at the time of delivery i am getting message that this item cant be delivered, if there could be such issue then why they placed my order, why didn't they tell that this item cant be delivered at this address. Payment has been done and now they want me to take this order from another city.

They send me 3 wrong products so i raised the return request & they picked up 3 products yesterday & gave reverse pick up slip but today i got a sms that my pick up is failed so they steal my products & don't want to give me return. They courier boy phone is switched off & snapdeal did not replying my mail. What should i do now please help me. I have attached the image of reverse pick up slip below of 3 products.

I had purchased a ray ban sun glasses polaroid, a power bank and a timex watch from snap deal. They offered huge discount on these products. But when i received these products i was shocked to see that they are all duplicate products. They are not original products, i am very much disappointed and i want justice. How can any business centre can dupe the common people. I want all the original products as promised in the web site. I even registered a complaint in snapdeal, but there was no response.

Respected sir/madam,

I am writing you this email regarding fraudery done by snapdeal.

On 04/08/2018, i ordered goshop huaweihonor 8 lite on ear wireless headphone with mic attribute colour - silver, order no. [protected], suborder no. [protected], suborder no. [protected] which i received on 10 august 2018
After opening the courier, i found that the product i have received is not what i have ordered as i only received one piece but i had booked for two no. Of goshop huaweihonor 8 lite on ear wireless headphone. So, i immediately requested snapdeal for returning the product but they did not give any response and also told me that your order are correct delievered also delivery boy collect 1200/- rupees for that packed but before i could cheeked the courier packed he had left. Immediately i had send an email to snapdeal regarding this query but no any response received from snapdeal.com

It was very disappointing as well as frustrating to me and not expected from snapdeal.

I want to file a case against snapdeal as they are delivered incorrect product.
. So, kindly do something about this issue.

Waiting to hear back from you soon.

Sincerely,

N. Anil

1) i placed order on cod and received a duplicate puma and nike track pants (Forgerie).
2) now i placed refund order, and now for that refund i need to give ifsc code.
But there is a glitch placed by snapdeal, that after entering ifsc code irrespective of anything it says "enter valid ifsc code" (Irrespective of entering correctly)
3) now the pick up guys took my product so i have no product now and i already paid for it.
4) there is no snapdeal agent available on their call service contact to resolve the issue, only automated machines replies which cannot solve the problem (Because it is not problem, it is the purposefully made that way so that snapdeal can steal my money).
5) there are many more glitches and loops snapdeal uses to get itself on the positive side of stock market.. Snapdeal is a big fraudulent company like nirav modi and kingfisher vijay.

I have received a call from snapdeal stating that I won 1st price Tata safari or Rs 12 lakh and I have to submit Rs 6500 as registration fee on the link they will send me after share my account details, Some sanjay sharma was on the call
and I am getting call from following numbers
[protected]
[protected]
[protected]

they even share the employ id of Mr sanjay sharma from snapdeal Jamshedpur
Employee ID: 11852390

I am getting calls again and again to share the bank details you are requested to please confirm this employee id because I am going to launch FIR against this

Today I received a call from someone saying that he is from Snapdeal (+[protected]
The person said i won a car against my order from snapdeal.
He said either I can take the car or the money (12 lakhs). For claiming the reward, he asked me for my account number and also asked me to deposit 6000 in his account.
The shocking part is that the caller has all the details regarding the customers purchase including the account details put in during an online transaction.

Snapdeal isn't even working towards solving this issue. I've read thousands of complaints regarding the same. Snapdeal cannot protect its customers privacy. They aren't concerned about (losing) their customers.

To every complaint that is posted to Snapdeal they reply with "Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such call." And that's it. They think their part of the job is done. I doubt employee(s) from Snapdeal are involved in providing all information to the fraudsters.

I got a call from this number, [protected] This person called me and said that I have won a Tata safari car in snapdeal lucky draw and to claim it I will need to submit 6500 rupees in the name of tata. What the hell is this? Why did a security breach occured? Means our data is not safe with you guys. I demand an enquiry of this number. This number is located in Jharkhand.

A roller stamp ordered on 9th July Rs.340/- also debited from my bank account but its status can't be known yet
Unfortunately I didn't note its order no.
Can it be tracked as well.
I got the product and clicked for purchasing the roller stamp while I searching for my Facebook account. Also I made a payment online and unfortunately I couldn't retain the order confirmation copy instantly..

I ordered 2 set of show piece from snapdeal and made the payment via internet banking on 02/08/2018. I received no confirmation sms or mail. When i am calling customer care it gives an automated response that no order is linked to my mobile. I did not received my order till date.
I don't know if its a technical issue or what. Kindly return the product of refund the amount i paid to snap deal.
Varun goyal

My Oder No.[protected]
SUb Oder No. [protected]
Item:- I KALL K72 Mobile Handset
I receive this Product damage and Defalt pc
Please Replace this as soon as possible

Anil Sharma
Mob.[protected]
97, Basai Road, Gurugram-122001

Congratulation!! You have win 1st prize from snapdeal online marketing organized lucky draw contest after registration pay rupees.. You can take car or money as your choice. This is vailid for 08/08/2018 to more details contact to us [protected]

I was received this mgs today & received call
From +[protected] this number..
And the caller was told me submit rs.4500 on the account..

Sir

I have bought flood light from snapdeal whose order id is : [protected]. My snapdeal reference no : 48785273, 48787470. I have some quality issue with light so i decided to return it & opt for refund. The pickup guy came for pickup & he picked up three same led light which i ordered from amazon & that product quality was good but he has to take 1 flood light that is mentioned for pickup but he took 3 flood light from amazon & left the flood light from snapdeal. The delivery guy has to check item serial no, order id etc before pickup of order. I ordered this item for relative. When pickup guy came they were outstation & picked this item from their shop staff. I ordered this item for their personal use. I contacted snap deal support & told them about my concern but they are giving false update we are trying to contact you but can't connect with you but the number they are mentioning in which they are trying to call out of 3 they are successfully able to connect in 2 number. I told them to call me after 5 min as i was driving but i have received no call. I have contacted customer support regarding to pickup flood light from snapdeal & return my 3 flood light from amazon but they are saying we have processed the refund of 1 flood light. I want to highlight one thing about snapdeal as my order picked & i got my refund not immediately after pickup only when item is received to snapdeal & passed quality check. Now in quality check they cheated & done fraud as every electronic item has unique identification number such as serial no but they simply see that they are getting 3 flood light so they passed quality check. Kindly take strict action against snapdeal for cheating customers. I want my 3 flood light from amazon to be back to me & pickup your snapdeal correct flood light. If snap deal has sold my light i want refund of rs 3633. I believe this forum will give justice.

Best regards,
Shubham kumar pandey

Order ID: [protected] (1 Item)

I have brought a LED TV and its a damage item and i have opted replacement.
i return this item though bluedart courier. But snapdeal guys are are closed it as "Status: Replacement request closed". Then where is my item?. I had contacted bluedart courier guys, they told that item has been reached to Hyderabad Snapdeal office. How to convey this information to snapdeal guys. those people are not responding for mails, no customer care number are working.
What i have to do? Please suggest me.

Sir i purchase casio watch with accnt [protected]@gmail.com
It is delivered on 3 aug . I rested for refund 6 aug .i ddnt get response please help me my contact number is [protected]

My sister in law in kota received a call today morning that you have got a TATA Safari as lucky winner of snapdeal. and asked her to deposit 8500/- to claim 12.5 Lac directly in her account. when I saw similar complaints on this page i.e https://www.consumercomplaints.in I immediately informed her and posted this complaint for the benefit of the others. I do not need any remedy as she has not forwarded any amount.

Call received from '91-[protected]''

request others to be aware of these calls...

Dear sir,

I purchased micromax 32"inch full hd led tv with item code : dh135461 vide invoice no : sa7c44/15-16/11662 dt 1.02.2016 with warranty 1 + 2 years extended warranty. Recently i lodged a complaint with ref no:[protected] dt 19.7.2018. That there is no display and sound but the power is on. The micromax technician visited and reported. Now he says he has received message there is no warranty for the extended period. I had mailed to the helpcentre and i received message as delivery incomplete.

I request you look into the matter and resolve the problem immediately.