Snapdeal.com Complaints & Reviews

Casio watch which i have returned but s snapdeal saying then return is failed courier boy from snapdeal came on 9th aug n he has taken watch from me
Order is [protected] please help me i want my money back i have ordered casio edifices watches 2times. One order i have cancelled n other i received but product is duplicate so i raise for return n 9tn aug snapdeal courier boy came n he received return product. But snapdeal saying that return is failed.

I had ordered a fastrack watch from snapdeal. But i recive a duplicate watch. I want to replace my item but they are not giving me any response. Please help to resolve my issue. They are selling duplicte product. I want to replace my duplicate watch for the original watch but snapdeal is not replacing my order they are returning it. But i want to replace it not to return it. Please try to resolve.

I bought casio edifices watches from snap deal first watch i have cancelled but still not get refund. Second thing i have ordered again one casio watch from snapdeal i received product but it was duplicate so i returned it. Courier boy received from me on next day. Snapdeal status saying that i did not returned it while i have returned it n courier boy taken from my home
So my money is stuck from 2 watches its around 10, 000 rupees please help
My number is [protected]

Hi sir/madam,

I had ordered an item from snapdeal through online but i received an empty box without any item inside. Hence i had requested for return and refund on july 19th 2018 but i never heard back from anyone from snapdeal till today (Its been almost 1 month). I request you to look into this matter with high priority and refund the amount as early as possible.
Order id: [protected]
Item-fastrack upgrades 3039sm04 men's watch

Waiting to hear back from you.

Thank you,
Akshatha

I Nagaur Adidas speak for Rajasthan I had Shoes order which is worth ₹ 3999 and they have come to think other that same color is not is nothing that size and come complete job duplicates and give you that Service is the one that does not assume that I told her ID number, etc. what was not at all but still do not value them, he took and gave it to me and pay me now Control is that it will not change what is my Kanplen you have to take it and you.

I have received this message on 30 july "congrats! You are now eligible for snapdeal vouchers worth rs.500 on accepting this order. Coupons will be send within 3 days of order delivery. बधाई! आपको अपने ऑर्डर के साथ rs 500 के snapdeal वाउचर दिए जाएगे. अपना ऑर्डर स्वीकार करे. कूपन 3 दिन के अंदर आपको भेजा जाएगे."
But neither voucher nor any message about voucher received yet.
All details of my order is as below:
Order no - [protected], order date 25.07.2018
Suborder no - [protected]
Hsn[protected]
Invoice no - s7c948/18/697, invoice date 26.07.2018

First of all they send a wrong product to me but then when i receive it i saw it wrong product & not my size. product name Just wow georgette dress order id is [protected]. they give me lame excuses that due i have cancel my order so they can't initiate my return. my money is hard earn money & they play with it .. they cheated the customers send wrong product wrong size & then they refused to rake it back . please help me & take some action against them.

Already contacted snapdeal CUSTOMER CARE, but they were not responsive to the problem. I was very much disappointed by the CUSTOMER CARE. now saying ur number is not registerd with us what is this ### since last 5 yrs i purchasing now this bloody fools saying this. all time fake products .. pls guys dont buy a single pen from this site... big fraud scam site .. sale tum se ache to wo street wale log hai 20 rupye ki chiz me b nhi cheat karte itna bada portal hai wo b sab chor kahi k... no words, ...

My product has not been delivered till now.. When I am calling to the helpline.. They have made the IVR in such a way where customer can not connect to customer care. I will send a notice to you guys regarding this.. I kw it's a very small amount but.. This is how you guys r making your customers fool. I am very disappointed with snapdeal.

I have ordered a nokia 3310 from snapdeal and received a duplicate product. I instantly requested to request the product as soon as sensed the duplicate product.

I tried to call the customer service but they don't have any calling support where you can talk to a representative they just have an automated voice which is of no use.

I mailed them several times and they give a reply that they have acknowledged the ticket.

Now its been several weeks since i am with that crap and i don't know what to do with that.

Problems related to the product is:

1. It was not sealed from the inside.
2. Imei no. Of the box is not matching with the mobile imei no.
3. The box is of red colored mobile but inside there is grey color mobile (I ordered grey color).
4. Key no. 5 is not working in the mobile.
5. Bill contains the imei no. Of the box but not of the mobile. Hence, i am not eligible for the warranty too.

Reference number: 48597482
Order id: [protected]
Placed on: thu, 19 jul 2018
Issued on: 26/7/2018

I have purchased a nike shoe (Model air max 2017 multicolour) on snapdeals online website. The shoe was delivered to me in a standard packaging box. On opening the packaging and inspecting the product i believed the product to be of an inferior quality. I took the product to the nike showroom in colaba and they confirmed that this product is fake/duplicate. I have sent repeated mails to snapdeal requesting that they exchange this duplicate product with an original one. Through their reply they are demanding that i accept a refund in place of an exchange. I have paid for an original nike shoe and i refuse a refund. I want an original product for which i have paid for.

I orderd a redmi note 3 14.6.18 product reach my locatin 28.06.18 ..today face some problem my mobile i go to servecing center guwahati, servicing centre reciption tell me this is dublicate product i shoked what happen ? Plz give me solution ... Dont give any solution i will go to court against snapdeal
Regards
Jaynata deka
[protected]

Sir, i have received a call from [protected], and they told " you have won 1st price at lucky draw winner of safari and price 12, 40148.00, you have to pay 8500.00. Is it fake. If fake, how to share my details about others. Please to be resolve this. Please to be rectify this problem. And also how to avoid that problems and solution of that calls. Quick response is better.

By mistake i placed an order by giving a wrong phone number for the delivery. How can i change my contact number for the item that is to be delivered.
I already contacted snapdeal customer care, but they were not responsive to the problem. I was very much disappointed by the customer care. They couldn't even understand english and urging me to speak in hindi. Anyway i would like to have this problem resolved and i am hoping a response at least from u guys.
Thank u

I have ordered a gionee a1 plus 64 gb. On 22/07/2018. Order no.[protected]. And i received the package on 01/08/2018. But the package contains a damaged box of apple i phone 6 s with a broken mobile of micromax. That is totally a waste of my money. So, fix this problem as soon as possible.

I have ordered a gionee a1 plus 64 gb. On 22/07/2018. Order no. ([protected]). And i received the package on 01/08/2018. But the package contains an empty box of oppo. That is totally a waste of my money. So, fix this problem as soon as possible.

Dear sir,
I request you to delete my account from your site i'm fedup of your promotional messages. This is so irritating i constantly get your messages of your offers which i'm least interested in. If you really care for your customers stop this kind o[censored]nwanted promotional activities and plzz delete my account.
I'm no more interested in your services

Just bought nike shoes to check whether snapdeal still sells the duplicate fake brand shoes or not but i was right and got three duplicate shoes 1st one nike epic react booked no 8 size sent no 11 size that also duplicate returned and picked the next day without any slip but app showed me picked up again the second delivery was nike airmax 270 but it was also duplicate and requested for return within two days it got picked by ecom courier but gave me the nike epic react slip and now again today a courier from ecom called and asked for pickup of nike airmax 270 which was already done after telling him it was picked up he hung the phone and the app shows “failed to pickup” it means they still want the shoes after taking it back is it possible or you people want to make me mad please refund my amount of rs 2695/- and rs 3098/- as soon as possible i am attaching both the order details.

Through the order id mentioned in subject i had ordered "huda beauty lipsticks". The order included delivery charges as well however the courier guy doesn't ready to deliver the product at door step and he want us to come down to road and collect it. Disappointment started from there and it continued with the delivered product as well. The package was poor and the package inside was opened already and in bad condition. Its a used and very old unclean product. Immediately i have initiated return request with pics posted. Its 2 days still there is no pickup happened. Its hard to reach customer care support over phone as well. If you cannot or don't have confidence in delivering correct product can you please initiate refund request. I trusted and initiated replace instaed of refund. I think i took a bad decision.

Finally return pickup was done today morning from courier. Post that i got a call from different courier vendor for pickup. I explained him already pickup done. I am receiving message as pickup failed and the status in apps is also same. What kind of coordination your team is making? No response to emails as well? Its a hell kind of experience by ordering a product in snapdeal. Can you respond to my mail or call me?

Please cancel the order instead of making things complicated.

Through the order id mentioned in subject I had ordered "HUDA beauty lipsticks". The order included delivery charges as well however the courier guy doesn't ready to deliver the product at door step and he want us to come down to road and collect it. Disappoint started from there and it continued with the delivered product as well. The package was poor and the package inside was opened already and in bad condition. Its a used and very old unclean product. Immediately I have initiated return request with pics posted. Its 2 days still there is no pickup happened. Its hard to reach customer care support over phone as well. If you cannot or don't have confidence in delivering correct product can you please initiate refund request. I trusted and initiated replace instaed of refund.

Return pickup was done finally today morning from courier. Post that I got a call from different courier vedor for pickup. I explained him already pickup done. I am receiving message as pickup failed and the status in apps is also same. What kind of coordination your team is making? No response to emails send to customer call as well? Its a hell kind of experience by ordering a product in Snapdeal. Can you respond to my mail or call me?