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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 153

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A
Ankita610
from Gurgaon, Haryana
Aug 16, 2018
Resolved
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Dear snapdeal team,

Recently we have ordered 4 items from the snapdeal with the gift voucher of 1500 rs which we have received from my collected point on spending my credit card. The term of snapdeal voucher use were clearly written as "the voucher is reusable if the whole order is cancelled/returned by the customer or the order is cancelled due to any technical reason or a time out. It may take approximately 24 hour for the voucher to be reinstated."thats why we have ordered the item amounting more then 1400 rs but two order has been cancelled from your end due to unknow reason and i am not able to return the delievered two items resulting in loss of approx 700 rs. So i request you to please provide the cancelled items worth value of sd cash as the order has been cancelled at your end.

Please reach out to me for any further discussion as i am unable to get in touch with you on call. The details are:

Name :-ankita verma

Email id:[protected]@gmail.com
Order id:- [protected] (4 items)

Waiting fro your prompt reply

Rgds/-
Ankita verma
Sep 17, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2018
Snapdeal.com Customer Care's response
Hi Ankita

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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    R
    Ryan Furtado
    from Delhi, Delhi
    Aug 16, 2018
    Resolved
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    Resolved

    Address: Thane, Maharashtra, 401202
    Website: Snapdeal

    I had ordered earphones from Snap deal on 30th July and I received the order on 4th August.
    After opening the packet, the earphones box was in a bad state and one side of the earphones were not working.
    So i decided to replace the item the very same day.
    Its 16th August and i haven't received my item yet. When trying to contact snap-deal they dont answer calls.
    One of the worst service i have ever seen.
    Sep 30, 2018
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 17, 2018
    Snapdeal.com Customer Care's response
    Dear Ryan,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
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      K
      keyabhalodia
      from Nashik, Maharashtra
      Aug 16, 2018
      Resolved
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      Resolved

      Address: Junagadh, Gujarat, 362001

      I have ordered 2 casio edifice watches from snapdeal
      First order i have cancel but stil not received refund .
      second order i have received but that was duplicate product so i raised return request and next day courier boy come to my home and return that casio watch i said give me slip for return he said no need so i think ok no problem . but snapdeal saying that they dint get product . and i have cancelled return request .no tell me what to do .? i have lost watch and also money.
      and not only 1 watch both watches money they are not giving me .
      please help
      Divine 2190
      Gorse.
      Sep 19, 2018
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Aug 16, 2018
      Updated by keyabhalodia
      1) I have returned this order but status saying return request canceled.
      Order ID: [protected] (1 Item) DETAILS
      Placed on 04 Aug, 2018

      Casio efr-539bk-1avudf (ex187) Stainless Steel
      2)
      I have cancelled this order but still not received money
      Order ID: [protected] (2 Items) DETAILS
      Placed on 02 Aug, 2018

      Item 1
      Casio efr-539bk-1avudf (ex187) Stainless Steel Chronograph
      Aug 16, 2018
      Updated by keyabhalodia
      customer care no i tried but there is no option to talk with executives and other 2 numbers are out of service
      Aug 16, 2018
      Updated by keyabhalodia
      snapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraudsnapdeal fraud
      Verified Support
      Aug 17, 2018
      Snapdeal.com Customer Care's response
      Dear Keya,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
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        K
        keyabhalodia
        from Nashik, Maharashtra
        Aug 15, 2018
        Resolved
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        Address: Junagadh, Gujarat, 362001

        Casio watch which i have returned but s snapdeal saying then return is failed courier boy from snapdeal came on 9th aug n he has taken watch from me
        Order is [protected] please help me i want my money back i have ordered casio edifices watches 2times. One order i have cancelled n other i received but product is duplicate so i raise for return n 9tn aug snapdeal courier boy came n he received return product. But snapdeal saying that return is failed.
        Sep 19, 2018
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 16, 2018
        Snapdeal.com Customer Care's response
        Dear keyabhalodia

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

        Regards,
        Team Snapdeal
        Aug 17, 2018
        Updated by keyabhalodia
        i received called from snadeal representative but he has given me all wrong numbers where i can connect courier service please help me.
        Aug 17, 2018
        Updated by keyabhalodia
        snapdeal fraud they said numbers in update and if they are not fraud then give me correct numbers so i can connect courier service place and also their representative.

        [protected]
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          R
          Rohan Swain
          from Bhubaneshwar, Odisha
          Aug 15, 2018
          Resolved
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          Resolved

          I had ordered a fastrack watch from snapdeal. But i recive a duplicate watch. I want to replace my item but they are not giving me any response. Please help to resolve my issue. They are selling duplicte product. I want to replace my duplicate watch for the original watch but snapdeal is not replacing my order they are returning it. But i want to replace it not to return it. Please try to resolve.
          Sep 19, 2018
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Aug 15, 2018
          Updated by Rohan Swain
          My registered phone no on snapdeal is [protected]
          Verified Support
          Aug 16, 2018
          Snapdeal.com Customer Care's response
          Hi Rohan Swain

          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
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            K
            keyabhalodia
            from Nashik, Maharashtra
            Aug 15, 2018
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            Address: 362001

            I bought casio edifices watches from snap deal first watch i have cancelled but still not get refund. Second thing i have ordered again one casio watch from snapdeal i received product but it was duplicate so i returned it. Courier boy received from me on next day. Snapdeal status saying that i did not returned it while i have returned it n courier boy taken from my home
            So my money is stuck from 2 watches its around 10, 000 rupees please help
            My number is [protected]
            Snapdeal.com customer support has been notified about the posted complaint.
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              A
              Akshatha Nayak
              Aug 15, 2018
              Resolved
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              Resolved

              Address: Udupi, Karnataka, 576101

              Hi sir/madam,

              I had ordered an item from snapdeal through online but i received an empty box without any item inside. Hence i had requested for return and refund on july 19th 2018 but i never heard back from anyone from snapdeal till today (Its been almost 1 month). I request you to look into this matter with high priority and refund the amount as early as possible.
              Order id: [protected]
              Item-fastrack upgrades 3039sm04 men's watch

              Waiting to hear back from you.

              Thank you,
              Akshatha
              Sep 17, 2018
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 16, 2018
              Snapdeal.com Customer Care's response
              Hi

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
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                S
                sokat khan jala
                from Hanumangarh, Rajasthan
                Aug 15, 2018
                Resolved
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                Resolved

                Address: Nagaur, Rajasthan, 341001
                Website: [email protected]

                I Nagaur Adidas speak for Rajasthan I had Shoes order which is worth ₹ 3999 and they have come to think other that same color is not is nothing that size and come complete job duplicates and give you that Service is the one that does not assume that I told her ID number, etc. what was not at all but still do not value them, he took and gave it to me and pay me now Control is that it will not change what is my Kanplen you have to take it and you.
                Sep 18, 2018
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Aug 15, 2018
                Updated by sokat khan jala
                Hello Sir, I am speaking from Rajasthan, the order I had ordered is[protected] which is the order I ordered, it is not the same thing that I have thought of it, you have put a duplicate in it and you are here The service center, he has brought this shoes to me. He has not even billed me, I have not given anything, and took away the money and said that you have asked for it, while his color is shayari etc. What I have not asked is not I am giving you the number of it.[protected] / [protected]

                Verified Support
                Aug 17, 2018
                Snapdeal.com Customer Care's response
                Hi Sokat

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  P
                  pkanishka
                  from Delhi, Delhi
                  Aug 15, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110088
                  Website: Snapdeal.com

                  I have received this message on 30 july "congrats! You are now eligible for snapdeal vouchers worth rs.500 on accepting this order. Coupons will be send within 3 days of order delivery. बधाई! आपको अपने ऑर्डर के साथ rs 500 के snapdeal वाउचर दिए जाएगे. अपना ऑर्डर स्वीकार करे. कूपन 3 दिन के अंदर आपको भेजा जाएगे."
                  But neither voucher nor any message about voucher received yet.
                  All details of my order is as below:
                  Order no - [protected], order date 25.07.2018
                  Suborder no - [protected]
                  Hsn[protected]
                  Invoice no - s7c948/18/697, invoice date 26.07.2018
                  Sep 21, 2018
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 16, 2018
                  Snapdeal.com Customer Care's response
                  Dear pkanishka,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
                  Aug 18, 2018
                  Updated by pkanishka
                  No action done till date. Is this a fake complaint site, which has been created for cheating the people.
                  I have ordered Two Pcs Blue Tooth Order Number #[protected] Sub Order # [protected] and [protected] Amount 738.00Collected by your delivery Person and Delivered one Pcs in Box this is cheating kindly do the needfull.

                  NOR1/112 Date 06.08.2018 SIB 3093/18/58145
                  Snapdeal.com Customer Care's response, Sep 13, 2018
                  Verified Support
                  Hi Mahesh,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
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                    S
                    Sheshadri sarkar
                    from Agra, Uttar Pradesh
                    Aug 14, 2018
                    Resolved
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                    Resolved

                    Address: 700129
                    Website: snapdeal.com

                    First of all they send a wrong product to me but then when i receive it i saw it wrong product & not my size. product name Just wow georgette dress order id is [protected]. they give me lame excuses that due i have cancel my order so they can't initiate my return. my money is hard earn money & they play with it .. they cheated the customers send wrong product wrong size & then they refused to rake it back . please help me & take some action against them.
                    Sep 19, 2018
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 16, 2018
                    Snapdeal.com Customer Care's response
                    Hi Sheshadri sarkar,

                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                    Thanks!
                    Team Snapdeal
                    There are many calls are incoming from various internet viewed numbers of snapdeal.com.bt after paying the registration money...they demand more money from us...my wife was selected from the lucky draw...
                    Snapdeal.com Customer Care's response, Aug 16, 2018
                    Verified Support
                    Dear Avi Rocky Handsme,

                    Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                    Regards,
                    Team Snapdeal
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                      M
                      mimli
                      from Mumbai, Maharashtra
                      Aug 14, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400001

                      Already contacted snapdeal CUSTOMER CARE, but they were not responsive to the problem. I was very much disappointed by the CUSTOMER CARE. now saying ur number is not registerd with us what is this ### since last 5 yrs i purchasing now this bloody fools saying this. all time fake products .. pls guys dont buy a single pen from this site... big fraud scam site .. sale tum se ache to wo street wale log hai 20 rupye ki chiz me b nhi cheat karte itna bada portal hai wo b sab chor kahi k... no words, ...
                      Sep 16, 2018
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 16, 2018
                      Snapdeal.com Customer Care's response
                      Dear mimli,

                      If you are facing any issue, we request you to kindly contact the customer care through our help center.
                      https://www.snapdeal.com/helpcenter

                      Regards,
                      Team Snapdeal
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                        A
                        Adityabeauty
                        from Bengaluru, Karnataka
                        Aug 14, 2018
                        Resolved
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                        Resolved

                        My product has not been delivered till now.. When I am calling to the helpline.. They have made the IVR in such a way where customer can not connect to customer care. I will send a notice to you guys regarding this.. I kw it's a very small amount but.. This is how you guys r making your customers fool. I am very disappointed with snapdeal.
                        Sep 22, 2018
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 22, 2018
                        Snapdeal.com Customer Care's response
                        Dear Aditya,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                        Regards,
                        Team Snapdeal
                        Sep 29, 2018
                        Updated by Adityabeauty
                        Can I get your CUSTOMER CARE number where I can talk and tel my problem.. U ### have not resolved my issues till now.. Without receiving my product I got a msg that I got a product..
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                          M
                          mohit2250
                          from Ahmedabad, Gujarat
                          Aug 13, 2018
                          Resolved
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                          Resolved

                          Address: Gandhinagar, Gujarat
                          Website: www.snapdeal.com

                          I have ordered a nokia 3310 from snapdeal and received a duplicate product. I instantly requested to request the product as soon as sensed the duplicate product.

                          I tried to call the customer service but they don't have any calling support where you can talk to a representative they just have an automated voice which is of no use.

                          I mailed them several times and they give a reply that they have acknowledged the ticket.

                          Now its been several weeks since i am with that crap and i don't know what to do with that.

                          Problems related to the product is:

                          1. It was not sealed from the inside.
                          2. Imei no. Of the box is not matching with the mobile imei no.
                          3. The box is of red colored mobile but inside there is grey color mobile (I ordered grey color).
                          4. Key no. 5 is not working in the mobile.
                          5. Bill contains the imei no. Of the box but not of the mobile. Hence, i am not eligible for the warranty too.

                          Reference number: 48597482
                          Order id: [protected]
                          Placed on: thu, 19 jul 2018
                          Issued on: 26/7/2018
                          Sep 16, 2018
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 16, 2018
                          Snapdeal.com Customer Care's response
                          Hi,

                          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                          Thanks!
                          Team Snapdeal
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                            P
                            from Kolkata, West Bengal
                            Aug 13, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 400005
                            Website: SNAPDEAL.COM

                            I have purchased a nike shoe (Model air max 2017 multicolour) on snapdeals online website. The shoe was delivered to me in a standard packaging box. On opening the packaging and inspecting the product i believed the product to be of an inferior quality. I took the product to the nike showroom in colaba and they confirmed that this product is fake/duplicate. I have sent repeated mails to snapdeal requesting that they exchange this duplicate product with an original one. Through their reply they are demanding that i accept a refund in place of an exchange. I have paid for an original nike shoe and i refuse a refund. I want an original product for which i have paid for.
                            Sep 14, 2018
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 14, 2018
                            Snapdeal.com Customer Care's response
                            Hi Customer,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
                            I got a call this morning from Snapdeal that I am the lucky winner of TATA Safari. They asked for my last order details on snapdeal and a registration number. Is it Fake ?
                            Snapdeal.com Customer Care's response, Aug 16, 2018
                            Verified Support
                            Dear anshuman.schauhan,

                            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                            Regards,
                            Team Snapdeal
                            My Product no. Is Order ID: [protected]
                            Booked on 4th August, after 4 days not shipped.
                            Too much late.
                            Why not it to be cancelled.
                            Snapdeal.com Customer Care's response, Sep 12, 2018
                            Verified Support
                            Hi Prashun

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
                            I am order camro shoes, for that order 516 rupees deducted from my account number, but my order is not confirmed, so I want return my money.
                            Snapdeal.com Customer Care's response, Sep 12, 2018
                            Verified Support
                            Hi Pavan!

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
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                              J
                              Jay Kashyap
                              from Duliagaon, Assam
                              Aug 13, 2018
                              Resolved
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                              Resolved

                              I orderd a redmi note 3 14.6.18 product reach my locatin 28.06.18 ..today face some problem my mobile i go to servecing center guwahati, servicing centre reciption tell me this is dublicate product i shoked what happen ? Plz give me solution ... Dont give any solution i will go to court against snapdeal
                              Regards
                              Jaynata deka
                              [protected]
                              Sep 22, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 22, 2018
                              Snapdeal.com Customer Care's response
                              Dear Jay,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
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                                G
                                Ganasvijay
                                from Namakkal, Tamil Nadu
                                Aug 13, 2018
                                Resolved
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                                Resolved

                                Sir, i have received a call from [protected], and they told " you have won 1st price at lucky draw winner of safari and price 12, 40148.00, you have to pay 8500.00. Is it fake. If fake, how to share my details about others. Please to be resolve this. Please to be rectify this problem. And also how to avoid that problems and solution of that calls. Quick response is better.
                                Sep 14, 2018
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 14, 2018
                                Snapdeal.com Customer Care's response
                                Dear Ganasvijay,

                                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                Regards,
                                Team Snapdeal
                                I want stop getting SMS from Snap Deal my mob number is :[protected]
                                Snapdeal.com Customer Care's response, Aug 16, 2018
                                Verified Support
                                Dear Natarajan,

                                If you are facing any issue, we request you to kindly contact the customer care through our help center.
                                https://www.snapdeal.com/helpcenter

                                Regards,
                                Team Snapdeal
                                Congratulation you are of Snapdeal online company by win 1st prize Tata Safari marketing amount 12, 80000 registration charge 12, 800 only rupees on the deposit Company MD account valid for today helpline number [protected]
                                Snapdeal.com Customer Care's response, Aug 17, 2018
                                Verified Support
                                Dear Balasaheb,

                                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                Regards,
                                Team Snapdeal
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                                  S
                                  saketh005
                                  from Hyderabad, Telangana
                                  Aug 13, 2018
                                  Resolved
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                                  Resolved

                                  By mistake i placed an order by giving a wrong phone number for the delivery. How can i change my contact number for the item that is to be delivered.
                                  I already contacted snapdeal customer care, but they were not responsive to the problem. I was very much disappointed by the customer care. They couldn't even understand english and urging me to speak in hindi. Anyway i would like to have this problem resolved and i am hoping a response at least from u guys.
                                  Thank u
                                  Sep 14, 2018
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 14, 2018
                                  Snapdeal.com Customer Care's response
                                  Dear Customer,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,
                                  Team Snapdeal
                                  Registration services charge 8500-/- on 8/8/18 snap deal deposit contact on-[protected], [protected] custmomer care no:[protected]
                                  rajendra suhtar's reply, Aug 9, 2018
                                  Registration services charge 8500-/- on 8/8/18 snap deal deposit contact on-6205677041, 8084051720 custmomer care no:180030028214 sir is no se bar bar call aa rahe hai
                                  Snapdeal.com Customer Care's response, Aug 16, 2018
                                  Verified Support
                                  Dear rajendra suhtar,

                                  Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                  Regards,
                                  Team Snapdeal
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                                    R
                                    Rananjay Shahi
                                    from Kanpur, Uttar Pradesh
                                    Aug 13, 2018
                                    Resolved
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                                    Resolved

                                    Address: 208017

                                    I have ordered a gionee a1 plus 64 gb. On 22/07/2018. Order no.[protected]. And i received the package on 01/08/2018. But the package contains a damaged box of apple i phone 6 s with a broken mobile of micromax. That is totally a waste of my money. So, fix this problem as soon as possible.
                                    +1 videos
                                    Sep 20, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Aug 14, 2018
                                    Snapdeal.com Customer Care's response
                                    Hi Rananjay

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
                                    Aug 18, 2018
                                    Updated by Rananjay Shahi
                                    why you are not returning your defective piece?, it is not our fault it is you are responsible for your bad services, why should we suffer & moreover it is not a small amount, since from 18 days we are having stress still we waited for good result, but you totally disappointed us, so kindly take some action quickly to overcome all problems.
                                    Aug 18, 2018
                                    Updated by Rananjay Shahi
                                    sir, my product is neither returned nor refunded by the Snap deal, from my Snapdeal ID I brought the product at my friend & colleague 's address & I trust him, since from 16 years he didn't cheated me, I have been cheated by Snapdeal or the place from where the product is dispatched, I am paying in installments & first installment is being paid by me, though I paid through credit card, so kindly help me by making them refund or replace my product as quickly as possible because I am going through stress & I am tiered of all this help me out.
                                    Verified Support
                                    Aug 20, 2018
                                    Snapdeal.com Customer Care's response
                                    Hi Rananjay

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
                                    Like many others, I have been receiving the message too. Apparently I have won Tata Safari and need to deposit RS. 6600 in their account. Snapdeal please take some action.
                                    Snapdeal.com Customer Care's response, Aug 14, 2018
                                    Verified Support
                                    Dear Divya,

                                    Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                    Regards,
                                    Team Snapdeal
                                    I was booked above item on dated 03/08/2018 but not received till date.
                                    when your trace out site delivered above item on dated 06/08/2018.
                                    please see this matter urgently.

                                    Order ID: [protected], Placed On 03 Aug, 2018
                                    Snapdeal.com Customer Care's response, Sep 19, 2018
                                    Verified Support
                                    Hi Badri Narayan,

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
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                                      R
                                      Rananjay Shahi
                                      from Kanpur, Uttar Pradesh
                                      Aug 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: Kanpur, Uttar Pradesh, 208017
                                      Website: www.snapdeal.com

                                      I have ordered a gionee a1 plus 64 gb. On 22/07/2018. Order no. ([protected]). And i received the package on 01/08/2018. But the package contains an empty box of oppo. That is totally a waste of my money. So, fix this problem as soon as possible.
                                      +1 videos
                                      Sep 14, 2018
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 14, 2018
                                      Snapdeal.com Customer Care's response
                                      Dear Rananjay,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                      Regards,
                                      Team Snapdeal
                                      I am receiving too much sms alerts.pleasr stop sending sms to me
                                      Snapdeal.com Customer Care's response, Sep 19, 2018
                                      Verified Support
                                      Hi Customer,

                                      Please share your registered contact details so that I can help you in a better manner.

                                      Thanks!
                                      Team Snapdeal
                                      I have purchased a M2 fitness band and its not working.The watch is not charging due to loose and bad quality of charger. Can you please exchange that bad charger with new and working one. I hope you take some action.
                                      Snapdeal.com Customer Care's response, Sep 19, 2018
                                      Verified Support
                                      Dear Arnav,

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
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                                        A
                                        Akshay Gilda
                                        from Kalas, Maharashtra
                                        Aug 12, 2018
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 431602
                                        Website: Snapdeal.com

                                        Dear sir,
                                        I request you to delete my account from your site i'm fedup of your promotional messages. This is so irritating i constantly get your messages of your offers which i'm least interested in. If you really care for your customers stop this kind o[censored]nwanted promotional activities and plzz delete my account.
                                        I'm no more interested in your services
                                        Sep 22, 2018
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 13, 2018
                                        Snapdeal.com Customer Care's response
                                        Dear Akshay,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                        Regards,
                                        Team Snapdeal
                                        Helpful
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