Snapdeal.com Complaints & Reviews

I am unable to return my items, the company just mails me and states that pickup was unsuccessful, without stating the reason. The item was delivered to me on 17 the july and till now they are giving me false assurances to help me but nothing has been done yet. This is the worst form of consumer exploitation. The order i'd was:[protected]. Please help.

I have received a message pls Reply to this its fake or Real ...[ Congratulation you are the winner of (SNAPDEAL ) Online shopping company won the prize ( TATA SAFARI) which cost is Rs :12, 80, 000 .The charge of you Registration service charge Rs : 6500, rupes only.This is valid Today know more for details Helpline-No-[protected]. Contact-No-[protected] ]

I have ordered for nike sports shoes. I haven't received the shoes till date. However, today i received a message from imsnpdll informing me that i have won first prize of tata safari worth rs 12, 80, 000/- in lucky draw. Thereafter i received a call from [protected] stating the same and had asked me to call back on the customer helpline number provided in the message. When i rung up that number, the person told me that he is speaking from customer care snapdeal. On my asking his name he told me that his name is ranjan. He then conveyed the same story to me and then told me to ring up the number that i got the call from. I was also told to either choose to get the car or payment from the company and that i have to make the payment for registeration of the vehicle in eiother case. I was forwarded the sbi account no [protected] of mr pintu paswan ifsc - sbin 0002921 in which i would have to deliver rs 12, 800/- to claim my prize.
I know its all fake but the bigger question to snapdeal is that how have these people come to know that i have placed an order with the company? Is the site then safe to make payments where my account details are also there? Can the company trace these people and let the customers know, else i am not sure if i would place any order with snapdeal again.. I have also read similar complaints from other customers on the page.

Received the following sms today at 8-55 A.M. from HP-SNPDLL, followed by phone calls from [protected] at 10-06 A.M. (which didn't connect) and from [protected] at 11-09 A.M., speaking out the contents of the sms. The sms is quoted verbatim hereunder -

Dear Sir/Madam
CONGRATULATION! You are the Victor of 1st prize (TATA SAFARI) from Snapdeal Online Shopping. Which Cost is Rs:-1, 240, 148.00 The charge of your Reg Cost Charge is only-8, 500.This is valid for today. for know more Details Contact at 24x7 Support No-[protected]. Advisor No +(91)-[protected].

Order ID: [protected] (2 items), Placed on 27 July, 2018. Rate = 156 x 2 Total = Rs.468

I ordered "TWO" Samsung J 7 Earphones (2016) In Ear Wired Earphones with Mic.

On 1 August, I received my delivery and paid for it. When I opened it, "ONE" Samsung J 7 Earphone that was covered by J5 Galaxy Cover.
I informed my delivery man about it. I informed to snapdeal customer care. They told me about tracking the order. I didn't get any appropriate answer.

How did the new product packed in inappropriate model cover? They said that if I tampered it, they didn't accept this. How could I know without opening the cover.

I want another Earphone otherwise I want to get my money back or return this.

Snapdeal I am facing problems with my return of g shock watch
I was not at home on the day when courier came for pickup then how come you cancel my return request .
Courier boy told me Snapdeal cancelled my return request. I don't want to keep this product just take it back fraud Snapdeal .
My registered number is [protected] still I get notifications on my other number

Order ID: [protected] Reference code: 48651234

Dear team
I have ordered for adidas casual ankel length, for snapdeal, i haven't got my order till date.

Mean time, i got call from unknow person (Kundan, [protected]) who is calling from kolkata. He told that i am winner of company's mansoon lucky draw winner and i won tata safari or cash of rs 126000/- the charge of registration fees is rs 6500/- which i have to deposit in sbi account no (Mr sidharam kotli, [protected], ifcs codesbin0006755)

I know its fake, but company should need to be careful beacaue, it is spoiling your godwill in the market.
How people like this ara able to get our detais about order which is only available on your website?

I have returned a product, for that i prepaid amount. Now, snapdeal is not giving my money back though i returned fake product, which is delivered in same condition. My friend is facing same problem. His money is also not refunded by snapdeal since 20 days. I think this snapdeal is a fraud company, should be shut down now. This deliver only fake products, take money from customers and don't give money back

Mere paas snapdeal [protected] se phone aya ki aap tata safari k winner hai aapko 1280000 milenge .to aap 13000 reg. k paise shiv kumar acc. no [protected] sbi me jama karao mene jama kara diye fir bolte hai ki 39000 gst anil kumar [protected] sbi me jama karao. mene karadiye fir bola ki 48000 refundable hai aap debasish mandal [protected] sbi me jama karo mene kara diya fir bola ki 20000 sweet staff k jama karao to hi apko paise milenge mene mana ker diya . mere to 100000 dub gye .mene case file ker diya hai, but aap logo se request hai aap snapdeal se kisi bhi chiz ka order na kare fraud hai ye company

Hi snapdeal team

Two month ago i purchesed nokia 1600 mobile now the mobile is in warrenty... But my mobile is not working now.. Then i have visited to nokia service not taken this mobile saying without multimedia phone no warranty availve it will suggest then how to warranty showing in the snap deal site on. Plz help me... Plz repair or replace it... My order i'd is -[protected]
Purchase date -23 may 18

I don't know how to talk to customer care even i try using their customer care number. No option to talk to executive. Have problem with my order and i cannot contact through my registered mobile number [protected]. It's a prepaid order and i cannot track the order worth rs7000. I am being cheated. Need a call from snapdeal before i go to consumer court

Sir i baught shoes from snapdeal. Shoes comes in little big size and low quality so i have refund it. After some days shoes back to me but not same they change the shoes and i have many time send email they not reply me.in snapdeal app my order not update app show me my order not delivered but iteam delivered to me but iteam change. Sir they can not contect to me

Hi,
I ordered puma shoes from snapdeal. But when i received the product, it was totally fake first copy of puma shoes. And as return window closed they are not accepting the return. Snapdeal should be banned or atleast take care of there customers. I know snapdeal is not selling the product but they should be little flexible about the policy. They are demanding me the letter for fake shoes from puma to get return processed.

I had placed an order for a single seater and a 2 seater sofa.

The single seater was delivered on 26th July’18 and the status for the 2 seater reflected as will be delivered on 27th July’18. The 2 seater was not delivered and the status suggested deliver will be done between 27th – 30th July’18.

On 29th July’18 I received a message and an email stating my order has been cancelled and refund has been initiated.

To begin with you should have checked with me if I want the order to be replaced or cancelled.

Fair enough you chose to cancel the order and initiated the refund. It’s rather obvious that I have no use of 1 single seater sofa, hence I raised a request to return the product. I received an email this morning stating return cannot be accepted.

I tried calling your customer care number multiple times since last evening in vain. There is no way to speak to someone.

This kind of service is absolutely pathetic and unacceptable.

I need you to make arrangements for the product to be returned and refund to be initiated.

I have purchased Reebok shoes from Snapdeal.com its order id : [protected].But these are look like local quality shoes without proper shape.
So I am trying to return them in snapdeal my orders page but it is displaying, Sorry this product cant be returned right now.I also trying through customer care but its its saying your product has been not delivered.

Its look like cheating customers with low quantity products.

I bought digi smart digi-32_smart 80 cm (32) full hd (Fhd) led television with 1+1 year extended warranty, after a few days speakers of tv were started distortion, i tried to reach on the phone number which comes when tv starts as customer care number but that was invalid, i wrote to snapdeal customer care they also gave contact detail from where no response received, now niether snapdeal nor there introduced manufacturer is helping with fixing the issue

I have ordered 12 pcs soup bowls from snapdeal company. After 2 days i got my order with cod (Cash on delievery) but i got only 6 pcs in the packing. I have called on snapdeal complain no. ([protected], [protected]) but can't connect regardig my complain.in spite of these one another contact no. Connected on which snapdeal agent asking me all my atm & account details.
I have also sent many mails to the snapdeal but there is no solution of my problem neither product nor refund of amount.
Waiting for favourable response against this fraud & scammed company.

I order a product order id [protected] and i returned it on and the website is showing that 'refund is initiated' from 6 days but i haven't received my refund yet. I already mailed snapdeal 4-5 times but they don't responding. My email id is [protected]@gmail.com. And there is no other way to contact, no customer executive. I want quick action and accountability on this issue!

Sir mene intex 13000 mah power bank ka order 17 june ko snapdeal se book kiya tha, 1148 rupaye me. Jiska payment cash on delivery ki suvidha na hone ke karan online payment debit card se kiya tha, uske baad mera order item kuch late huaa to mera delivery time extend kar diya gaya 30 june tak pahle ka time 26 june tha, phir 29 tarikh ko mene order track kiya or mujhe mail aaya ki, "your order item has been successfully delivered" mere pass delivery boy ka ya company ki taraf se koyi call bhi nahi aaya, phir mene snapdeal app me jakar complain register kiya tab mujhe koyi contact nahi kiya gaya, mene dobara se complain register kiya to mujhe 2 din baad customer service ke dwara contact kiya to bola gaya ham check karke batayenge. Uske 3-4 baar or call aaya mujhe or har baar yahi bola gaya ki ham check karke batayenge. Uske baad call aane bhi band ho gaye. Sir me army me anantnag kashmir me posted hu, or company ki laparwahi ki wajah se aksar yaha delivery boy ham logo ke sath dhoka karte he. Wohi log apne pass item rakh lete he or company ko jhoothi report submit kar dete he. Sir mera order id number ye he [protected] or mera complain number ye he 48084330. Sir isse me bahut mentally hurt huaa hu or already me psychiatric patient hu. Iske liye bhi company par jurmana lagaya jaye. Sir please resolve my problem. Thank you...

Respected-
Sir/madam
I ordered gta5 ps4 (order id - [protected] sub order id - [protected]) and uncharted 4 ps4 ( order id - [protected] sub order id - [protected]) on 12 july 2018 i paid through credit card and the amount was ₹3020 and on 18 july 2018 my order was cancelled as seller was unable to fulfill it i got message from snapdeal that my money will refund in 7 days but today is 29 july 2018 i didn't got refund i request please do it fast as possible also i have written no of mails
Thank you.
My personal details -
Phone no- [protected], [protected]
Email - [protected]@gmail.com

I request please refund my money as soon as possible which was ₹3020