Snapdeal.com Complaints & Reviews

On 14 July I ordered ray ban sunglasses but on 21 July I did not receive my order and on snapdeal app my order show delivered when I call customer care no. It’s not connected to customer support than I send a email but not answered what can I do help me. [protected]

Ref: ​ order id: [protected]

With reference to above order id, i have received the casio edifice watch without any casio product code/hologram, clearly shows that it is a fake product, i did not expect same from a good online store like snap deal, i already waited almost 1 week for delivery of this watch to wear in a family function, extremely disappointed same as i received copy of same without any warrenty.. I tried to return same but return request closed by snapdeal withiut any intimation to me.. Now no information from there side. I need refund of same..

Hi i am harish. I have replaced a order but in my mobile it's showing the pickup is failed. I am so frustrated. Plzz solve this problem. My father is not talking to me. Plzz solvey problem. I am so tensed and i can't concentrate on my studies. Plzz i am very afraid of that they we givey order back or not. Can you give me any other contact number. Plzz solve my problems. Expect the number [protected]. They are not talking me to the costumer care they are telling only order details so that i can solve. My problem

I had not found refills of the magic mop please as soon as posible exchange my item, sub order id:[protected]
My name:nita bhowal
My contact no:[protected] please come n as early as possible n exchange my product its too late. I[censored] donot come then please return my money on my bank account. I had order mop plus refills but u have sent my only mop not the refillls plz send it early

I ordered matrix product 1 shampoo 1 spa cream and 1 serum but their caps were open and one is broken and they are duplicate and these are full or essence.
I use matrix product but the smell of the matrix product is different. They are all duplicate and the serum is just like sticky gel.
Please help me in getting refund.
Thankyou

I bought 6 bottle of davidoff cool water as i saw a very good price.
1. I checked the bottle and realised it was fake and counterfeit... I been using joop for more than 20 years.
2. Now i am asking for return and refund and they flatly refuse it in the name of policy.
3. Instead of being apologetic and considering suing the vendor who is selling fake perfumes on their site, they even refuse to collect the bottle i haven't used or opened.
4 can snapdeal do what they want and not be held accountable.

Appreciate a prompt action in this regard as i see a lot of people being duped on snapdeal

Thanking you.

Snapdeal is a cheating online company. People should be careful in paying the amount in advance. They do not have a customer representative number, where in customers can contact. We have to send a message through the mail and they will contact on their wimps and fancy. I had ordered the software and they send me duplicate numbers and the supplier is not ready to rectify. He says you go to the feedback and say that we r a good company and then we will send u the product key. Other order they have send me a mail only asking to send the order number and will give the product key and nothing has come to me yet. When i send the complaint through facebook something contacted me and said we will try to solve it but i cannot confirm it. My money is lost and i will ask others not to use snapdeal as they have no authority on their suppliers.

Order id: [protected]

I had ordered for car bluetooth on 16th july and got delivered on 21 july 2018. When i received the delivery and opened, it was empty box with no product inside.

Complaint 2: i got a fake/fraudulent message and call from snap deal (Contact no : [protected] saying i am lucky winner to get tata indigo car and they want me to transfer inr 8500 to collect the car for registration purposes.

Sir i ve purches a nike lycra polyster joggers bt i ve recived a same brand n same fabrics regular track pant its not a joggers so i ve to refunt it n i submit a return request bt i hv no responce he said i will resolve ur quiry after 24 hours now 48 hours s done bt no responce so i ve to return n refund my product plz help m...

I received a message in the name of snap deal as my number has been selected in the lucky draw swift dzire cost rs 8, 60, 000/- registration pay 8500/-email id [protected]@snap deal.com help line no.[protected].

To make the payment provide this account no.[protected]. Name - santosh soren. Ifsc. Sbin0007051. State bank of india.

This person is calling to ask for bank details and to pay 8500 rupees to register and get the amount equipment to the price amount if we don't want the car.

I bought digi smart digi-32_smart 80 cm (32) full hd (Fhd) led television with 1+1 year extended warranty, after a few days speakers of tv were started distortion, i tried to reach on the phone number which comes when tv starts as customer care number but that was invalid, i wrote to snapdeal customer care they also gave contact detail from where no response received, now niether snapdeal nor there introduced manufacturer is helping with fixing the issue

I have paid for original adidas shoes. What snapdeal has sent me is 100%fake product. Product with fake sole and fake washout paints. Is given to me. You can see it's sole which is fake local shoe sole. Kindly replace take back this fake trash from my home.. If you can then send me original adidas shoes.. Or refund my amount because this experience has lead me to loose faith in snapdeal. Bad show..

Snapdeal I want to return my product Nike Kyrie 4 university red but it is saying return request closed so can you please tell me how to do it
Please reply as soon as possible and please give me solution for it I want to replace it as soon as possible and the product was fake and was not the one shown so tell me now what to do
The delivery was also bad

My refund is registered with incomplete bank details. So i want to registered my refund, with complete details of my bank a/c. So kindly give me refund option again to register it with complete details. I want to refund becoz the product that snapdeal delivered to me is such an 3rd clss product...i ordered a casio g- shock watch...but didn't get the orginal product...i am an old customer of snapdeal..but with this product i lost my faith on u...i am really unhappy with your duplicate 3rd class product

My order ID is [protected]
I ordered RayBan sunglasses but I got defective item and I returned product but they send me the same product again
Said quality check is failed. How it is possible the item right glass is completely tempered AMD has a big scratch on lower side even a blind can see it. What is ur quality check criteria.?
Plz return my money as soon as possible. It's a request. Otherwise I will be complellef to see u in consumer court
Plz return my money.this product is duplicate too.

I ordered a Hair Dryer from SNAPDEAL for my mom and send it to PINCODE 173220 (Parwanoo) paying an additional fees of Rs. 49 to Snapdeal on 17july18.
Today receive a Message from Blue dart that they do not deliver in that area which was hilarious and outrageous later as I couldn't get through the Blue Dart number provided.
This is not accepted as it was a gift to my 65 year old mother but now she has to go and collect it cause they didn't even bother to call for this inconvenience.

My woe here is, that, why would Snapdeal show that yes they deliver to pinched 173220 but Blue Dart says they can't deliver.
I m sitting in Mumbai and i'm so sad that my mother in Himachal Has to go and search and collect her gift who ch should have been the responsibility of Snapdeal.com.
Moreover they send me a message, today, quoting, YOUR ORDER IS UNDELIVERED . DID you know every order refusal at the time of delivery affects your Customer score ." This is ###.
My customer score is another thing Snapdeal's score is going down indeed.
This was unacceptable as it was gift for my mother old mother who would have to now search for it.
Dear Snapdeal you can't charge delivery charges and then not deliver it. I haven't received a single call from anyone but these stupid messages warning me about my scores.
Screw your services cause you are liar and due to your inefficiency 'Snapdeal', my mother would be troubled.

Order ID: [protected]
Order ID: [protected]

I have ordered g339 casio watch order no [protected] cost of 1664 I paid money through online I have received product without warranty card user manual and price tag this product is fake I have tried to reach customer care but there is no way to reach customer care I have mail also but nobody has responded now please do something so that I can get money back

Today, a phone call to me says that you won the first winner Tata Safari from the Snapdeal company. You have to deposit 6.500 to register for our account. All the comments I read have all been deceived. That means the Snapdeal company Fake.I am ordering a product with my ID. How can I go to all of my information. The number that I was called from is [protected?
The guy was Rajiv Sharma called from Delhi Noida..
Why they guyz are calling by taking name of snap deal?..
Snapdeal have to take a correct steps for there customers seriously this is not done

I received a call saying i had been selected in a snapdeal lucky draw which would give me 420, 000 rupees . He asked me to give my account number and transfer the registration amount of 4200 rupees . Is this true ? The call came in from these numbers-
1. [protected]
2. [protected]
He said his name is Raghav Kumar
Following is the Account information to which would deduct registration fees from my account.

Account Number - [protected]
Account Name - Amit Kumar
IFSC - SBIN0000277
Branch - Jadugoda

I am getting SMS & Email from Snapdeal on a continuous basis. Request you to stop the same immediately.Mobile No is [protected] and mail id is [protected]@gmail.com and already send mail to [protected]@snapdeal.com but snapdeal team send reply to activate DND services its big problem snapdeal not accepting my complaint from email throw