| Address: 122015 |
| Website: www.snapdeal.com |
In reference to Compaint on this URL https://www.consumercomplaints.in/complaints/snapdealcom-noida-gautam-buddh-naga...⇄
Someone marked it as resolved but it is not...So I am complaining again.
I have ordered "sennheiser cx275s in ear wired earphones with mic" on 12 apr, 2018 and it was delivered to me on 16 apr, 2018 order id is order id: [protected] but when i unbox the product i saw the inner packing was damaged and quite old box was send also i havent received the earphone inside that package.
Regarding the same i have registered a complaint in snapdeal (Reference no:[protected] in which i have stated the issue i faced.
The resolution that was taken by snapdeal was, they send 2 people to inspect about this issue and they asked me several questions and took pictures of the parcel as well and then next day i received an email from snapdeal that m return request was rejected.
I send them a reply on the same email to ask the reason for rejecting my request but still i didn't received any reply yet.
Please look into this issue and resolve it asap.
Aug 21, 2018
Complaint marked as Resolved
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2018
Snapdeal.com Customer Care's response Dear Rahulsingh22,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Aug 02, 2018
Updated by Rahulsingh22 Any Update on this complaint?
I didn't received any call/SMS/Email regarding same.
Please do resolve my issue ASAP.
Thanks
Aug 14, 2018
Updated by Rahulsingh22 Any Update on this complaint?
I know its not from your website but my complaint is why and how is my private info which i gave you for shipping purpose is being leaked to all the fraud people?. Why is there no security on my shipping info?. You are responsible for it. Please look after this issue. It was my mistake to place order on snapdeal where theres no security of my personal shipping information. Never ever will use snapdeal again.
If you are facing any issue, we request you to kindly contact the customer care through our help center.
https://www.snapdeal.com/helpcenter
Regards,
Team Snapdeal