Snapdeal.com Complaints & Reviews

I have ordered Shahnaz Husain Gold & Diamond Facial Kit (40g each) + Charcoal Mask Cream costing Rs. 285.00, but i have received Shahnaz Husain Gold Facial Kit 80g- Pack of 2 (40g Each)Rs. 197.00.Order ID: [protected] (1 Item)Suborder Id: [protected].i have returned the product, but what about my Rs. 253.00 which i have paid on cash on delivery. i have not received the real product nor my cash.pics attached of product received and returned.

Hello,

I needed to update my address for the pick up as I have shifted to other place. My order id is [protected]. I had raised this issue multiple times on their Twitter handle with my Twitter handle iShraddha. I am still not able to update address for the pick up. I need to return my product.

In reference to Compaint on this URL https://www.consumercomplaints.in/complaints/snapdealcom-noida-gautam-buddh-naga...⇄

Someone marked it as resolved but it is not...So I am complaining again.

I have ordered "sennheiser cx275s in ear wired earphones with mic" on 12 apr, 2018 and it was delivered to me on 16 apr, 2018 order id is order id: [protected] but when i unbox the product i saw the inner packing was damaged and quite old box was send also i havent received the earphone inside that package.

Regarding the same i have registered a complaint in snapdeal (Reference no:[protected] in which i have stated the issue i faced.
The resolution that was taken by snapdeal was, they send 2 people to inspect about this issue and they asked me several questions and took pictures of the parcel as well and then next day i received an email from snapdeal that m return request was rejected.

I send them a reply on the same email to ask the reason for rejecting my request but still i didn't received any reply yet.

Please look into this issue and resolve it asap.

Sir I am order Blueway derby artificial leather formal shoes size 7 but I got size 8 but these size bigger than my foot that's y I am refund these orders but I didn't get my refund in my snapdeal freecharge wallet or SD cash.
Please help me. My order number [protected] and one more thing I need some help how can add my account details in snapdeal account?

I have purchased XIAOMI note 4 from snapdeal app & when i received the handset in nagpur, there was an issue with network problem. We have asked for replacement but the customer care told us to get it repair from XIAOMI authorise service centre in nagpur. When we gave the handset to customer service, they directly told it is out of warranty & handset is not an MI fone its a copy of same.

"Dear Sir/ Madam CONGRATULATION! you are the Winner of 1st prize (SAFARI) from SNAPDEAL PVT LTD.Which Cost is Rs:-1260000 The charge of your REGISTRATION Service is only-6500. I paod the money to this account details a/c no. [protected] IFSC code - SBIN0003865 Name - Subhash Pradhan . I got call from this number [protected]. I paid the registration fees, then again asked for service tax amount of 15800.
I also got a call from this number [protected] from SBI bank. Then they said they will transfer the money within 2 min. They just faked it. And i lost my money. Please its a request to solve my problem as soon as possible

Few days ago i ordered a slipper on snapdeal. Today i got a call from a fraud person saying that i have won a lucky draw i.e tata safari car. He has all my personal information what i filled in snapdeal durin my order like my phine number and even my home adress. My privace is not secure what is snapdeal doing. I want my private info to be secured but its being leaked. If not taken any serious action i would have to ho to the court with this case. Please look after it.

The product you give is not working I have asked for return but u r not replying u r services are telling product not delivered refund my money for 4000 Rs cash.there is very very problem from u r company. These happened to me 2nd time this time I will not leave u. The consequences will not be good. And the amount u r charged also to high. Real very bad experience. Will never trust anyone again low quality Snapdeal.

Courier boy cancelled my order without my information. he cannot attend my call. and canceled my order again and again.i always told him i want to my oreder but he is not reply me .its big fault in ur company ..if you dont able to deliver the oreder tell me i dont shop any more from your company..your courier partner is very bad and bad sevices .

my contact. [protected]

Faulty product received - order id: [protected] I received a faulty water purifier from snapdeal. The installation person told me to return it. I had to give the installation person Rs.700 for installation and uninstallation. I returned the product. I contacted snapdeal for the refund of the installation and uninstallation amount. No one replying. The company is a fraud. I lost my money for the defective product. First of all it is the responsibility of the company to provide product in working condition. The customer executives are ridiculous. I hope this forum helps in recovering my money. I have contacted snapdeal multiple times but for no avail. They are cheaters. Please help me in the refund of my money.

Sir, I have ordered a Logitech X100 Bluetooth speaker from this fraudulent website (unknowingly) on 5th July 2018 at Rs. 1873 /- and delivered toe on 10th of July. But the product I got was not genuine and the accessory data cable provided to me was also duplicate... Serial number of the product is different from the srl no witten on the box. Then I opted for the replacement for the same . They fixed a delivery guy from Ecom Express which picked it up from me on 14th July 2018. An airway bill has been provided as a receipt.(Awb no[protected] . I have checked the recent update of my product on their website. It is 4 th day ...the product is still showing not been picked up at all on Snapdeal website. Then wrote to them about my concern but no step taken ahead. They have no customer care executive literally ...they set up a robot on their customer care help line. So, no chance of talking with them directly . So I sent several emails to them to resolve this issue but in vain... No step taken yet. I am in deep uncertainty whether my product been manipulated to anywhere else.

I have also tried to contact Ecom Express at their website but there was no helpline number and I mailed them. No reply or sign of resolution.
Recently their website showing me out for delivery since 2 days. I am still anxious about the final outcome.

A big mistake of ordering on Snapdeal.
They have already lost Indian market...No one should buy anything from the cheater website. Totally fraud.

I ordered a combo pack of Shampoo Order number-[protected]
On first use of it, I can feel that it is not genuine
1)Hair became very rough
2)there is no fragrance coming from the shampoo
3)When the bottle came in contact with water, the printed letters were flowing in my hand and most of the print has gone from the plastic wrapped outside the bottle

Sr No 1 I am purchase Two no Ro flow restrictor but you supply only one pace so rejected your order No [protected] on dated 2 July 2018 my payment not received to till date.

Sr.No2- my order no [protected] on dated 25 June 2018 Rs-2035 Dramfit 40 kgGym order cancelled do poor quality .my refund payment not received to till date.
Sr.no3- my order no [protected] dated 14 July late night order cancelled on15 July 2018 morning do to other reason my payment Rs-6499./ Refund not received to till date .
PL send my refund payment in my A/c very earlyest as soon as possible my very urgent need for money for my domastic problem .
Nawab Singh
[protected]
rathi.[protected]@gmail.com

I have buyed Jbl speaker from snapdeal when I open it it was broken . I have complained them so they take the product back and they didn't tell me when they will refund money .they are not taking my calls and they are also not calling back so please help me to refund my money back
I have ordered on 30 June 2018 and I have received it on 5 July 2018
Order I'd is [protected]

After receiving an snap deal item ( RKTREDERS Velvet Double bedsheet with 2 pillow covers ) suborder ID [protected]... of Rs. 1529, I asked snap deal to take it return back and follow all the necessary steps through mobile but since then it was 10 days till now snap deal never pick the item and also didn't return my money to my account. And daily changing the pick up date.

Please look into the mater and take nessesary action Please.

Sir/Madam. I have ordered MI 5A vide order no .[protected] dated 29.06.2018 . That the MRP of the said phone is 6499 I.e dealership price &it's on line price is 5999 but you have charged Rs.7999 from me and the MRP on the pack was RS. 6499 kindly return me the balance amt. That I have ordered the same from pH no [protected] and it was delivered on 5July 2018.

I order nike slippers from snapdeal but because of size i replaced it and snap deal also pick this order but 7 days after have not any information . I think snapdeal is really fake and fraud company. Company not resove my problem customer support are not here only robots not any executive to talk with us and reslove problem . I advise do not shop with us

Ref SLP[protected]
The shoe was delivered on 29th June 18. On the same day i raised a doubt/complaint seeking clarification & attaching photos . I was informed the shoes are genuine brand .Considering the reputation of Brand & having bought thro leading E commerce company started using the shoes .Within 10 days o[censored]sage find the sole opening up one side (photos attached)

Snapdeal has refused to entertain claim since it is beyond 7 days .

Wonder what sought of trust to place on such leading International brands, if the product life is only couple of weeks
Need replacement

chandran
[protected]

I received a call from [protected] on 16th july 2018. The person said that he is calling from snapdeal and that i won a car woth rupees 12 lakhs on a lucky draw and if i want to get it then i need to deposit some amount at their bank account. When i said that i don't need it, the person started abusing with filthy languages.
I have been doing online shopping from amazon, flipcart, shopclues etc. But these type of issues didnt arise. I just want to make a complaint that why snapdeal shares the customer details with the frauds. If these issues persists then I will never do shopping from snapdeal.

SIR
I got a message from MD-SNPDEL that u had won a TATA MEXON car worth RS.620000 and u have to depositRs.8500 as registration fee validity till 16 July, and now they called me at 11:31am asked me about this and said me to deposit this fees, now I checked on ur website regarding this offer, but there was no such offer, but they had created a website, if we put only Snapdeal winners then a website opens and shows the details of the above calling no. was[protected]
Now please ;tell me whether its right or wrong. Thankling You suneel goswami[protected]