Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 165

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sunny Dhama
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nike track pants

Address:Bareilly, Uttar Pradesh, 243122
Website:snapdeal.com

I have sent numerous mails about returning my order... No response from snapdeal... Pathetic customer care... No executive to talk... And still my product isn't returnd or even the request is not proceeded, i have sent 7 mails to snapdeal about returning my order, and i got no reply from them, customer care number is # i can't talk to anyone on snapdeal... They are selling fake nike products and not returning it. I need a reply...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anish Kuruvilla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw scam call

Address:Pathanamthitta, Kerala, 689101

I got call from snapdeal call center from jharkhand stating that i have won 1st prize (Tata safari car). All my details like name, phone no., product i purchased from snapdeal app were told to me by a call center staff named ravi varma from jharkhand. Admission fees of rs. 8500/ was debited into sbi a/c no. [protected] in the name of amit kumar. Further i got a call from the call center that a cheque of rs 12, 80, 000/- is being presented...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saraswati Choudhary
from Suriapet, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered items are damaged

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Order id: [protected]

I have ordered l'oreal professional x-tenso shampoo + masque & streax hair serum 335 ml.

The product which i received first time was damaged, so i placed replacement request. But again the products which they delivered are damaged and now i am not even getting the option to replace or return product.

Can i get helped for the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar Tiwary
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

iphone 7 plus

Address:Bhojpur, Bihar, 802301
Website:Snapdeal.com

Dear Sir,
Congratulations!!

You have been selected for some special from
Snapdeal.com

After purchasing any selected product from
www.snapdeal.com You will be eligible to get one assured gift below mentioned.

This prize are assured only for selected customer with limited period offer. You can grab this one time bumper opportunity by availing a single offer from
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Blind Date
from Haldia, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

winner of 12 lakh something

Address:193221
Website:Snapdeal.com

Name ishfaq ahmad taili
Vill maidan chogal
Po handwara
Teh handwara
Ps handwara
Distt kupwara
State jammu and kashmir

Dear,
Customer (Congratulations) you are winner of snapdeal (Home shopping) you win 1st.. Price (Tata safari) and amount price is rs.. 12, 80, 000 registration service charge - rs.8500.00- on.18.06-2018 deposit only for details contact mo=[protected]-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shikare sharad
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting the product and online status show the product was delivered

Address:Ahmednagar, Maharashtra, 414003
Website:snapdeal.com

Resp sir
I order the color full bamboo for gardening on 1/6/2018, i do the online payment also, but not getting product till date., i track the order and states show i received the product on 9/6/2018.
Actually i was not getting any kind of product from snapdeal.
Kindly requested to you please help me, i send the mail to snapdeal but they are not solve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
chitti prathap
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got a fake nike shoes from snapdeal.

Address:Bangalore, Karnataka, 560026
Website:snapdeal

I ordered for a Nike air max shoes on snapdeal. they had mentioned that it is 100% genuine product but i got a fake product from them.im so disappointed with the service.once i received the product i requested for refund and return for the product.my refund request was also got confirmed but till now they have not pick up the product and not receiving proper response from the snapdeal(customer care).if i dont get get any reply from them i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohini Anand
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding fake brand products.

Address:Krishna, Andhra Pradesh, 520001
Website:Snapdeal

What is this scam, you unprofessional brats!! When i ordered a set of nyn brand lipsticks you have delivered me n&n brand which i don't think even pigs use. Maybe the trees at snapdeal grows money but not trees in my garden. So please stop this cheating business and learn some genuine business tacts. Also i'm not very sure the personal information we provide is kept secret. It is pretty much transparent to fraudulents once again. Yeah! Frauds...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tamia
from Hyderabad, Telangana
Report
Copy

fraud related to returned product

Address:Hyderabad, Andhra Pradesh, 500028
Website:Snapdeal. Com

Hi, i have purchased 2 "shreya creation anarkali in grey/purple".. The quality was very cheap that i hv immediately returned the product.. Courier person came and took both the dresses.. Dress price is 1534.. Now they have refunded amount of 1350rs for only grey suit.. Can you plz tell me what abt that purple dress?? Both the dresses i have given to the courier person.. Then why only i got a refund for grey suit?? I need a valid answer, i...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sakshi@2141
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reverse pick the items and initiate refund of my money immediately

Address:Alwar, Rajasthan, 301019
Website:www.snapdeal.com

Hi,

I purchased some items as a prepaid orders.
I found the product were not fit to me in size and very discomfortable and the quality was also not as shown on the site and reflected through images of those product.

I placed return request on the same day and within 6 days of delivery date as per snapdeal policy.

Now they are denying to refund my money and not taking their pathetic low...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suryavanshi Moni
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bluetooth device & a mobile phone

Address:Gorakhpur, Uttar Pradesh

I have earlier bought a mobile & that have heating problem. I make a return request but my phone was not even take by snapdeal.

I made order for two bluetooth device.
I got a summarised bill from snapdeal but get only 1 item. Now what i have to do
I again make a return request but it have been 6 days. I didn't get any update
My order id is [protected]
My ticket id is 7777731...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
teju_complain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product delivered

Address:560068
Website:snapdeal.com

Hi,
I had ordered a product on snapdeal on 8 june 2018. I got a sms that the product will be delivered early on 11 june 2018 that the product has arrived soon and will be delivered today. The courier person called me in the evening and asked for landmark his number is [protected], i gave him a detailed instruction he said he recognizes the apartment and he will deliver it the next day. Since then i only keep getting sms till today...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alomst EveryThing
from Godda, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to complete your return request

Address:110020
Website:www.snapdeal.com

Order no. [protected])

I have requested a return request on 14 june 2018

Reason. Cancelled but delivered

On next day on 15 june

I have received a update from snapdeal
Saying that. We reviewed your account and found some transactions that do not pass our internal checks.

We are sorry that we will be unable to complete your return request.)

Pls...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sushant dandhare
from Pune, Maharashtra
Report
Copy

refund

I placed an order and then returned it but your company has not refunded my money and it shows that order pickup was failed, and it has been 20 days . I tried to contact your customers care but they are not responding at all .if now your company don't refund my money then I will take a strict action for this all issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sushant dandhare
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

I placed an order and then returned it but your company has not refunded my money and it shows that order pickup was failed, and it has been 20 days. I tried to contact your customers care but they are not responding at all. I placed the order of a nike jogger and it's description is given in the photo i uploaded. If now your company don't refund my money then i will take a strict action for this all issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Master Ankita
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product has got damaged in just 7 days.

Recently i ordered a nike slipper from snapdeal with order id: [protected], the product quanlity was that bad that it has got damaged in just 7 days. I believed that product is of nike brand and will long for atleast a year but it seems like snapdeal sells copied products and not the original one. I want to open my return request otherwise need to take strict decision....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha Shakya
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund

Address:New Delhi, Delhi, 1100901
Website:Snapdeal.com

I purchased a mobile from snapdeal when i got that phone that was defective and was not switching on. I returned that ph by i don't get any message from snapdeal. And also don't get any information regarding my money refund. This is first time i shop from snapdeal and i got defective item and now i m worrying about my money.. Please help snapdeal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sabarish2108
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusing returns for a refunded item

Address:603103
Website:Snapdeal

I have ordered three pair of shoes in snapdeal as i was not sure of the fit. I returned two pairs and kept one for myself. I placed the return request within 7days and it was picked up. Then after few days i get a call saying the returned products failed quality check and cannot process refund and they are sending the pckage back to me. I returned the shoes i received and they should have checked it at pick up place. Why should the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit Khanna 18
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud calls & information leaked

It is surprising and really very annoying that my details are not safe with snapdeal i am getting fake calls and messages from numbers who claim that they are from snapdeal and they had all my information about my orders and they are offering a tata indica to me as a lucky draw winner for which i was told to to deposit a certain amount this means my contact has also been leaked out from your office i shall take this matter up on all media...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
R K defence
from Duliagaon, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I haven't received my refund

Sir,
श्रीमान मै प्रार्थी राज कुमार राय सेना में कार्यरत हूँ श्रीमान जी मैंने 25 मई को snapdeal से online एक bluetooth headphones खरीदा था जोकि 1जून को हमे प्राप्त हुआ था जिसे हम ने चेक किया तो पता...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy