Snapdeal.com Complaints & Reviews

Dear sir,
This order was delivered to me after 1 week cod. This product was sub standard, this racket was broken in a week. Complain was lodged to snapdeal.
Instead of fixing the problem, snapdeal opted short cut and denied after two months, that this product was not delivered by snapdeal.
This is matter of shame to snapdeal.

It seems snapdeal lost values and ethics.
Customer be careful.

Invoice No. S0400A/1000043 Invoice Date - 08 Sep 2017 Order Date - 06 Sep 2017 I have order this model Dell Inspiration 5567 Notebook (7th Gen Intel Core I7-16 GB). When we received this laptop after that we came to know that this laptop CD Drive is not working (Not Open) & we did the complaint at that time to Snapdeal. Then they informed us to take this laptop to the nearest Dell Care center. But the local dealer didn't gave the service.
Recent problems - O S problem, Power problem, while using laptop it gets automatically restart. Please solve the problem at the earliest.

I have ordered 3 step ladder on 26th may 2018, have received the delivery on 5 june but the product was with 2 step ladder.
I had placed request for replacement of the product, have received the replacement today after 15 days but still the same 2 step ladder delivered to me.
No person is available to answer calls. Im fed up by paying advance money to this worst company.
This is a really bad experience forever by using this non sense online shopping portal.
Request to refund my money also requesting for compensation as im constantly follow up with snapdeal but they are not giving any proper response.
Multiple time had sent mail but no revert received. Waste of money & time.
Im looking for complete refund & compensation.
Order id: [protected]

Yesterday, i got a call from snapdeal. He told me that i am a lucky draw winner of mahindra xuv. I may take the car or cash according to my wish.
Same call, i got today. But he started abusing me. What is this?
Is snapdeal such a rubbish company?

I have got call from this no. Today i. E. 20 june, 2018 = [protected]
I have got call from this no. Yesterday i. E. 19 june, 2018 = [protected]

Hi,
"the best fraud company snapdeal"
I had register a complaint against snapdeal but their is no use of complaining here.. All are same here,
Did you get any solution for the complain that i have registered??? I want the result at any cost.. I want my money back from this bloody # snapdeal.. All are donkeys seriously those are running that bloody cheap company..
Dress purchased from one seller and returned the same way, then how can u say that u got only one dress??? Call me as soon as possible..

I have sent numerous mails about returning my order... No response from snapdeal... Pathetic customer care... No executive to talk... And still my product isn't returnd or even the request is not proceeded, i have sent 7 mails to snapdeal about returning my order, and i got no reply from them, customer care number is # i can't talk to anyone on snapdeal... They are selling fake nike products and not returning it. I need a reply from snapdeal as soon as possible! I don't want these fake nike pants take it away and reply to me i have prooof of every mail sent to snapdeal. I dont know who has closed my return request i didn't do it and they are not replying... My email [protected]@yahoo.com no. [protected]

I got call from snapdeal call center from jharkhand stating that i have won 1st prize (Tata safari car). All my details like name, phone no., product i purchased from snapdeal app were told to me by a call center staff named ravi varma from jharkhand. Admission fees of rs. 8500/ was debited into sbi a/c no. [protected] in the name of amit kumar. Further i got a call from the call center that a cheque of rs 12, 80, 000/- is being presented to the bank to be deposited into my a/c. After a while, i got a call from a person stating to be the manager of the bank in which the above said cheque is been presented. He told that due to security reasons i have to deposit 2% of the winning amount into a bank a/c which will be provided by the bank manager soon. The manager stated that after depositing the 2% into the said a/c a rbi verification code will be provided which has to be given to the manager for depositing the cheque into my a/c..

Order id: [protected]

I have ordered l'oreal professional x-tenso shampoo + masque & streax hair serum 335 ml.

The product which i received first time was damaged, so i placed replacement request. But again the products which they delivered are damaged and now i am not even getting the option to replace or return product.

Can i get helped for the same.

Dear Sir,
Congratulations!!

You have been selected for some special from
Snapdeal.com

After purchasing any selected product from
www.snapdeal.com You will be eligible to get one assured gift below mentioned.

This prize are assured only for selected customer with limited period offer. You can grab this one time bumper opportunity by availing a single offer from

www.snapdeal.com

Snapdeal.com offers various lifestyle product on our sales in huge discount price.

If you will purchase any product Rs.4999, Company will provide you a one assured gift totally free of cost. If you have any complaint write us You will get a best solutions within 24 hours, your problem will be resolved.
www.snapdeal.com

We will feel happy to help you.

ASSURED GIFTS:-
1- Dell Laptop 15.6 Inch
2- Sony Led TV 40 Inch
3- Apple I Phone 7 PLUS (32GB)
4- LG REFRIGERATOR (Double Door)
5- LG WASING MACHINE 8.5Kgs.

You can done your payments below mentioned mode of payments.

MODE OF PAYMENTS:-

1- Paytm
2- Freecharge
3- Yes/Pay
4- Oxygen Wallet
5- Mobikwik
6- PhonePe
7- Debit Card
8- Credit Card

Regards,
www.snapdeal.com

They told me to purchase worth rupees of 4999 and I have shop 5008 RS, and after that they told me to pay GST amount of iPhone 7plus and after that I have pay 7198 re again

Name ishfaq ahmad taili
Vill maidan chogal
Po handwara
Teh handwara
Ps handwara
Distt kupwara
State jammu and kashmir

Dear,
Customer (Congratulations) you are winner of snapdeal (Home shopping) you win 1st.. Price (Tata safari) and amount price is rs.. 12, 80, 000 registration service charge - rs.8500.00- on.18.06-2018 deposit only for details contact mo=[protected]-[protected]

Resp sir
I order the color full bamboo for gardening on 1/6/2018, i do the online payment also, but not getting product till date., i track the order and states show i received the product on 9/6/2018.
Actually i was not getting any kind of product from snapdeal.
Kindly requested to you please help me, i send the mail to snapdeal but they are not solve my problem

I ordered for a Nike air max shoes on snapdeal. they had mentioned that it is 100% genuine product but i got a fake product from them.im so disappointed with the service.once i received the product i requested for refund and return for the product.my refund request was also got confirmed but till now they have not pick up the product and not receiving proper response from the snapdeal(customer care).if i dont get get any reply from them i will go for consumer court and file a complaint against snapdeal for their poor service.

What is this scam, you unprofessional brats!! When i ordered a set of nyn brand lipsticks you have delivered me n&n brand which i don't think even pigs use. Maybe the trees at snapdeal grows money but not trees in my garden. So please stop this cheating business and learn some genuine business tacts. Also i'm not very sure the personal information we provide is kept secret. It is pretty much transparent to fraudulents once again. Yeah! Frauds just like you snapdeal.. The other day we received a call from unknown number stating they are calling from snapdeal and we have won lucky draw of 12 lakhs and yes we were a bit apprehensive about how we won that huge amount. They once again claimed their authenticity by telling the details we've submitted to snapdeal while ordering the products. The fraud call asked us to deposit 6000/- inorder to claim 12 lakhs we won. Luckily we didn't succumb to the trap. But how my snapdeal details have passed to third party is my major concern at the moment. And the customer service number... Why on earth are you guys putting up show on website by displaying wrong numbers? Hell with snapdeal. I'm going to file a complaint against this delivered fake products.

Hi, i have purchased 2 "shreya creation anarkali in grey/purple".. The quality was very cheap that i hv immediately returned the product.. Courier person came and took both the dresses.. Dress price is 1534.. Now they have refunded amount of 1350rs for only grey suit.. Can you plz tell me what abt that purple dress?? Both the dresses i have given to the courier person.. Then why only i got a refund for grey suit?? I need a valid answer, i have mny question to ask but you cheaters nt answering the call.. I need my refund or else contact to that person who has come for pickup.. I curse your company everyday coz u cheated a genuine buyer.. Why dont u call on my number and discuss the issue?? I'll file a case against this cheap online website (Snapdeal).. You are just not torturing me, der are mny people like me who are requesting you but u dont bother.. God will ruin your business.. Mark my words.!

Hi,

I purchased some items as a prepaid orders.
I found the product were not fit to me in size and very discomfortable and the quality was also not as shown on the site and reflected through images of those product.

I placed return request on the same day and within 6 days of delivery date as per snapdeal policy.

Now they are denying to refund my money and not taking their pathetic low quality products back from me.

Today i received a call from snapdeal from some nikhil and anil and they are saying they will not take the products back and will not refund my money.

They are breaching their policy on the basis of which they assure customers to buy products from them. Its a cheating and they have to take the items back and refund my money.

Below is the mail which i have sent to fraud snapdeal at [protected]@snapdeal.com:

Hi,

Kindly arrange the reverse pick up of all requested items for which i have already placed a return request in time.

Refund all my amount for the products i'm returning to snapdeal immediately.

Below are the details of items for which i have placed a return request:

Rgds!
Sakshi
[protected]

I have earlier bought a mobile & that have heating problem. I make a return request but my phone was not even take by snapdeal.

I made order for two bluetooth device.
I got a summarised bill from snapdeal but get only 1 item. Now what i have to do
I again make a return request but it have been 6 days. I didn't get any update
My order id is [protected]
My ticket id is 7777731

Hi,
I had ordered a product on snapdeal on 8 june 2018. I got a sms that the product will be delivered early on 11 june 2018 that the product has arrived soon and will be delivered today. The courier person called me in the evening and asked for landmark his number is [protected], i gave him a detailed instruction he said he recognizes the apartment and he will deliver it the next day. Since then i only keep getting sms till today that the product is undelivered.
My parents stay at home 24x7. I called customer care and raised complain, complain has been registered under logistic section, still i havent heard anything from their end yet. Everyday i keep getting sms that your product is undelivered. I havent heard from customer care nor from the logistics section of snapdeal. I have made a payment online of rs 605.
I just need my product delivered and dont need any coupons or vouchers. I would never use snapdeal for ordering again this was my huge mistake. I would always prefer amazon.
Here are the details of the product:
Order id: [protected]
Waybill no : [protected]
Reference no : slp[protected]

Thanks,
Tejaswini. ([protected]).
Email id: [protected]@gmail.com

Order no. [protected])

I have requested a return request on 14 june 2018

Reason. Cancelled but delivered

On next day on 15 june

I have received a update from snapdeal
Saying that. We reviewed your account and found some transactions that do not pass our internal checks.

We are sorry that we will be unable to complete your return request.)

Pls help me out

I placed an order and then returned it but your company has not refunded my money and it shows that order pickup was failed, and it has been 20 days . I tried to contact your customers care but they are not responding at all .if now your company don't refund my money then I will take a strict action for this all issue.

I placed an order and then returned it but your company has not refunded my money and it shows that order pickup was failed, and it has been 20 days. I tried to contact your customers care but they are not responding at all. I placed the order of a nike jogger and it's description is given in the photo i uploaded. If now your company don't refund my money then i will take a strict action for this all issue.