Snapdeal.com Complaints & Reviews

Address: Bharatpur, Rajasthan, 321001

Website: Snapdeal.com

First of all I received different product and secondly it was damaged then i made a request for pick that guy came for pick but he told me to put another request for damaged and different product and now snapdeal is not taking my request and the main thing the product was FAKE 110%
Never ever trust the fake site like snapdeal

Jul 5, 2018

Complaint marked as Resolved

Verified Support

Jun 04, 2018

Snapdeal.com Customer Care's response Hi Kuldeep,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Dhanbad, Jharkhand

Today morning i got call from snapdeal & message got a luck draw 1st prize, i order under garments 21st may still i didn’t received my material but i got a fake call from snap deal, who are working in snapdeal may be they are dealing their data after order with in 1 day we are getting fake call please alert, snapdeal people check who are dealing data with fraud people,

Welcome to dear sir congratulation you are product order snapdeal company at home online sopping your name to open the lucky draw tata safari 1260000the charge of your registration service pay this is valid for today please call-[protected]
‭+[protected]‬
‭+[protected]‬ watsup number

+1 photos

Jun 29, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

Snapdeal.com Customer Care's response Hi,

We are not running any such offer. Also, we do not indulge in making any such calls/sms.

Thanks!
Team Snapdeal

Verified Support

May 22, 2018

Snapdeal.com Customer Care's response Hi,

We are not running any such offer. Also, we do not indulge in making any such calls/sms.

Thanks!
Team Snapdeal

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Address: Nawada, Bihar, 805110

I got a message from the snapdeal that i have won a tata safari car from a snapdeal monsoon dhamaka which price about 12, 60, 000. Later a call that for getting car you have to pay an amount of rs. 4, 500 and for getting cash you have to pay an amount of rs. 8, 500 to bank account for registration. When i asked him how can i confirm it he told when you pay registration fee your name comes on tv and official website of snapdeal. Sir please take query about this.

+1 photos

Jun 22, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

Snapdeal.com Customer Care's response Hi Aayush,

We are not running any such offer. Also, we do not indulge in making any such calls/sms

Thanks
Team Snapdeal

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D

D.pillai

from Palackattumala, Kerala

May 22, 2018

In my order I'd [protected],
Dear sir,
I ordered set of seven books of Geronimo stilton out of which only six was delivered.
The missing book is " The Volcano of fire"
Please do the need full at the earliest.
Thanks,
DAYANANDAN PILLAI
MOBILE. [protected]
EMAIL . [protected]@gmail.com

Reply

Snapdeal.com Customer Care's response, May 22, 2018

Verified Support

Hi,

We've noted down the order ID. We'll get this checked & connect with you.

Thanks!
Team Snapdeal

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Address: Sangrur, Punjab, 148024

Hey snapdeal
I have ordered two mobiles from snapdeal of total amount (Rs.10887) and the order id-[protected]. The payment mode was debit card.
Since i am waiting from1year 7 months 8 days. But the amount is not received in account. And on other side there is no call facility given by you.
Earlier talks with your executives are useless. The aren't able to resolve my problem. I have contacted with my bank and bank costumer care but the given transactions id by you are not reflected in my bnak account.

If you says that snapdeal provides best costumer service. Call me immediately regarding my refund issue.

Order and contact details -
Jimmy goyal
Mobile number - [protected]

+3 photos

Jun 25, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

Snapdeal.com Customer Care's response Hi Piyush,

We've noted down the order ID. We'll get this checked & connect with you.

Thanks!
Team Snapdeal

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Address: Datia, Madhya Pradesh, 475675

[Resolved] Snapdeal.com — fraud message and call for prize tata safari 1st prize

3 Reviews
Manish jatav
21 May 2018
No.[protected]
Submit a Complaint
I have had a message from snapdeal company, and call me he says that I have won Tata safari 1st prize .I would to know that is that true or fake.he ask me for my BANK details and says prize money transfer to my given account number, but first of all registrations fee Rs. 8500 send to snapdeal company.i want to know the truth

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Snapdeal.com customer support has been notified about the posted complaint.

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I have ordered back cover from ur company last month but today I received a call from [protected] this no n message from BZ-SNPDEL this code saying that I have received a tatasafari car worth 1260000 n he asked me to pay 9500 for registration is this true can I trust that person.

Jul 5, 2018

Complaint marked as Resolved

Verified Support

Jun 04, 2018

Snapdeal.com Customer Care's response Dear Gagan,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: 600077

I order this mob 10thmay tat mob delivered on 14th may this cost was 6000😥😥
Quality very bad... And damaged too
I gave a request to return and refund still they can't take any response😡😡😡😡😡
Please anybody help me how i return my money this customer care service s very worst no response... Please i need my money
I gave my account details...
Every thing
Still they r not taking any action...
Anybody please help me
How i'll get my money
So... Many frauds r there😭😭😭😭😭😭😭😭😭😭like a snap deal
I need my money...
What is the solution
Please help me

Jun 21, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Snapdeal.com Customer Care's response Dear Diya,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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K

Kuldeep Sen

from Khurai, Madhya Pradesh

May 21, 2018

Mene anpa order vaps kiya likin muje apne pese avi tk nii mile...

Reply

Snapdeal.com Customer Care's response, May 22, 2018

Verified Support

Hi Kuldeep,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

B

Babul Chakraborty

from Siliguri, West Bengal

May 22, 2018

I refund my Motorola headphone but company doesn't refund me the balance of headphone.
Please take some imideately step for refund me balance

ivoomi me s3 - Comment #3105205 - Image #0

Reply

Snapdeal.com Customer Care's response, May 22, 2018

Verified Support

Hi Babul,

Please share your order ID and we will look into it right away.

Thanks!
Team Snapdeal

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I received a call from a women named ranjana from no. [protected]claiming to be from department of sales and promotions of snapdeal. She had my name and address and was claiming that i have been a choosen a lucky draw winner for snapdeal and can choose from five gifts (One was iphone 7plus).
Than she asked me to choose any two items from snapdeal worth minimum rs 4000 and to pay for it via paytm. She transferred the call to some accounts department and they claimed that i will receive the prize with my orders.

First of all, how snapdeal is leaking our personal details (No. And address)?
And secondly why is there no customer care executive from snapdeal when we try to contact for the authenticity of these types of calls.
The no. Even is showing snapdeal.com on truecaller and during payment through paytm, the page generated was also snapdeal's.

Jun 22, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Snapdeal.com Customer Care's response Dear 1996minal,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: Mirzapur, Uttar Pradesh, 231001

Website: Snapdeal company

My complain is that I have not got my deliver and Company send me a delivered message to my mob-No.. I want to complain about my undelivered item that I have ordered before a week. I am complain about your delivery services that deliver to my ordered to other unknown person without enquiry or ID proof. What's type of your delivery services which delivered to wrong address.

Jun 21, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Snapdeal.com Customer Care's response Dear Samit,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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S

stefy james lobo

from Erode, Tamil Nadu

May 21, 2018

I have been using L'oreal professional items for past 9yrs, I hv got loreal above mentioned items 2 weeks back but it's duplicate I could clearly find it from the smell and bottle

delivery (I have not got my delivery) complaint - Comment #3103226 - Image #0

delivery (I have not got my delivery) complaint - Comment #3103226 - Image #1

delivery (I have not got my delivery) complaint - Comment #3103226 - Image #2

Reply

stefy james lobo's reply, May 20, 2018

Also the spa duplicate

Snapdeal.com Customer Care's response, May 22, 2018

Verified Support

Hi Stefy!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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I ordered skullcandy headphones with mic but they gave me headphones without mic. Now i want my money back at any cost. I d'ont want any transactions with this company. They ruined my birthday. The invoice is different and the product is different. I want you to please solve my problem. They ruined my trust for ordering online any product. They should give me my money back or i have to take much serious action.

Snapdeal.com customer support has been notified about the posted complaint.

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Address: 500055

Website: www.snapdeal.com

I bought sennheiser cx 180 street ii in ear earphones without mic, in-ear types a few months ago from snapdeal. They were my go-to earphones for my daily commute, not too expensive and fairly good sound quality.

Sadly, one of the earphones stopped working. Could please help me to fix the problem with my earphones as it is still under warranty period. Please guide me through the process what has to do next.

Order id: [protected]

Please find the attachments below,

Regards,
Akash kota

+1 photos

Jun 18, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Snapdeal.com Customer Care's response Hi Akash Kota,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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A

Anujay Kumar Singh

from Patna, Bihar

May 21, 2018

This is my order id number [protected] and ticket id is 47252549. Registered cell no is [protected].i retured the Nike polyster on 13th may but still can't received refund money...tell me how much time still required to refund my money..

Reply

Snapdeal.com Customer Care's response, May 22, 2018

Verified Support

Dear Anujay,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Dear Sir/Madam
I have purchased a kodak power bank 12500mAh,
Invoice No. SA2997/1003906 DATED 21 october 2017
Item code:DW4477476
Order no. : [protected] DATED 20 october 2017
Suborder no. : [protected]
It is not working since past few months for that I had complaint on a toll free customer care number [protected].I have been registered with Jeeves, ticketed 8E4-34301NOSC[protected].But no service engineer contacted yet. When I asked for the address of the service center of kodak power bank, I was provided with #[protected] but when I contacted here I was provided with #[protected] where I got to know that they does not provide any service to the power banks neither did they know the sevice center of the same. Hence I request you to kindly replace my powerbank with a knew one.
With best regards

Jun 29, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Snapdeal.com Customer Care's response Hi Aditi agrahari

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: 825322

As first he have text me that you are the winner of it
They have asked me to pay 6500 i have paud it to Bhupendra kumar account number [protected]. But now they want me to pay 20400 more to account no[protected] to subhas kumar ram so kindly respond to my complain.. As i have allready paid the amount so please do it as eart it can be resolved... As i need it to be resolved

+1 photos

Jun 23, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 19, 2018

Snapdeal.com Customer Care's response Hi Sammi raj,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Website: Snapdeal

Today 17/05/18 i recieved a call at 8:17 a. M from [protected] and then a message reffering the following information:-

Wel come to snapdeal company t. V show (Home shopping) you winr - 1st prize (Tata safari) and amount rs. 12, 80, 148/- registration service 6500/- on 17/05/2018 diposit for only details mobile no. - [protected], [protected], toll free[protected]

I further called back the person, he said he was ratan working in information source department in bangalore

Jun 26, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Snapdeal.com Customer Care's response Dear Arinjay1971singh,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: Nadia, West Bengal, 741302

Website: www.snapdeal.com

I have brought a mobile from Snapdeal but some parts are missing so i apply for refund it but they don't, so i tell them for replacement but they can't replace my phone. When i open the box then i saw some parts are missing in the mobile then quickly apply for refund.But they avoid my request. Please help me ...they said they cant return or refund my phone. I objection to the higher authority also. Snapdeal customer care call me and they said that if you change this mobile you contact to the mobile center.But why should I contact to the mobile center? How to blame on other someone if your fault .

Jun 20, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Snapdeal.com Customer Care's response Dear Suvam,

We understand that our team has connected with you and informed that the complaint could not be accepted as the correct product was delivered to you and in good condition. Hence, we are not able to proceed the same from our end.

Regards,
Team Snapdeal

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S

Sunil972483

from Ahmedabad, Gujarat

May 18, 2018

My sub order id - [protected]

Me order saree but we received different saree and Snapdeal not register my complaint

missing some parts in mobile from online buying in snapdeal - Comment #3101482 - Image #0

Reply

Snapdeal.com Customer Care's response, May 18, 2018

Verified Support

Dear Sunil972483,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Woodland import black leather formal belt size 34 has been taken from snapdeal and after receiving the item return due to long size and replace the short size but one message received from your end on 11th may 2018 that your replacement request is declined and returned item will be sent back to you and till date item not return. My question why new item is declined and how many days is necessary for return the said materials.

Jun 27, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Snapdeal.com Customer Care's response Hi Golam,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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U

Uppari Bhargav Raj

from Hyderabad, Telangana

May 17, 2018

Dear sir,
I got a message, that I have won the first prize on snapdeal. If this is fake how they got our numbers and y they r saying like this, please tell how are they.Anand kumar Talwar.(S.B.I.) BANK. A/C NO-[protected].who is this person they have told to transfer 8, 600 to this account..
From,
Uppari Bhargav raj.

Reply

Snapdeal.com Customer Care's response, May 18, 2018

Verified Support

Dear Uppari,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: 205001

Mujhe [protected]is number se bar bar phone ata h ki apka snapdeal compony ke taraf se luckey draw m second price mila h usme apko endego car meli h or bola gya h apko car chahiye ye fir balance mujhe ye btao ye fake h ya fir realy or mujhe bola gya h ki esme apko regestratio ke taur pr 8 thousend rupies bhe jma krne hoge mere pass us number se account number or afsc code bhe bheje gye h
Sbi[protected] ifsc code is sbin0003584
Please sir help me...

Jun 16, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

Snapdeal.com Customer Care's response Dear Shailesh,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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M

Madem Prashanth

from Mavelikara, Kerala

May 17, 2018

My name is madem prashanth today morning i got a message stating that dear sir congratulations you won the lucky draw tata safari worth 1280000 is it true or fake please give early reply i negotiated it. date 11/05/2018

Reply

Snapdeal.com Customer Care's response, May 18, 2018

Verified Support

Dear Madem Prashanth,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: 422002

Website: Snapdeal

I had ordered a kylie lip kit and was very disappointed with the received product n returned it but even after 2 weeks of return did not receive refund. It wasnt waterproof. And was fake very bad quality but had snapdeal verification. This is against consumer rights and i can file a case against this fraud incase i dont get back my money. I want snapdeal to inotiate my refund as soon as possible before i convict them in judicial crime

Jun 16, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

Snapdeal.com Customer Care's response Hi Khushiarsud,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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S

shankargunjal

from Baramati, Maharashtra

May 17, 2018

Laptop is not started

Reply

shankargunjal's reply, May 11, 2018

laptop not start

shankargunjal's reply, May 11, 2018

laptop

Snapdeal.com Customer Care's response, May 18, 2018

Verified Support

Hi Shankargunjal!

Let me look into this for you. Please share your order ID and your exact concern so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Website: www.snapdeal.com

Hello,
I ordered a nokia mobile on 2 may, 2018 which i received was faulty with charging issues like showing battery full and low at a time and then it switches off, back panel damaged, no warranty card or any document inside, no earphones.
Order details:
Product - nokia black nokia 1110i 35mb
Order placed on - 2 may, 2018
Order id - [protected]
Order cost - rs.874
Service visit requested - 7 may, 2018
Service visit scheduled - 8 may, 2018
Service call report details:
Client/ ticket no.- [protected]
Engineer name - sunil bind
Imei no./ serial no.- [protected]

Jul 5, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

May 16, 2018

Updated by Himadri Rai The product is still with me and no one did come for the replacement. Also there is no updation of my Id after service visit scheduled on 8th May, 2018.
Please follow up the process as soon as posiible!
Thank you.

Verified Support

May 16, 2018

Snapdeal.com Customer Care's response Hi Himadri,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

May 19, 2018

Updated by Himadri Rai Hi,
I want to know if there are any particular no. of days scheduled for the resolvement of this case. Please do mention till which date its going to be solved and I'll receive my replaced product in all good condition!
Thanks

Verified Support

May 21, 2018

Snapdeal.com Customer Care's response Dear Himadri,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

May 25, 2018

Updated by Himadri Rai Here's to inform that still no serviceman has reached to pick up the default phone. How long would it take for the replacement?

May 28, 2018

Updated by Himadri Rai Snapdeal didn't solve my case!

Verified Support

Jun 04, 2018

Snapdeal.com Customer Care's response Hi Himadri,

Sorry for the inconvenience caused to you. We would like to inform you that replacement has been generated against the order and it will reach you soon. Do write to us at [protected]@snapdeal.com for any further assistance, we'd be happy to help you.

Thanks!
Team Snapdeal

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Address: Allahabad, Uttar Pradesh

Website: www.snapdeal.com

I have ordered to shoes at the size of 7.5 but snapdeal company send me at the size of 8.5. Which one not to fit in my feet. I want to launge our complaint on the site of snapdeal but they blocked me permanently at their site. I can not lounge. Our complaint at this site. They made me fool and cheat me. Thus i want legal action against this company snapdeal and return my shoes.

Jun 16, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

Snapdeal.com Customer Care's response Hi Sanjay,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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D

Dk Chaurasiya

from Renukut, Uttar Pradesh

May 17, 2018

Dear sir, you are winner Snapdeal company TV show on (Home Snapdeal ) you win 1st prize (TATA SAFARI) of Rs-1280000, on registration service charges Rs-6450, on deposit[protected] only for details contact phone no .[protected]

Reply

Dk Chaurasiya's reply, May 16, 2018

Sir

Snapdeal.com Customer Care's response, May 18, 2018

Verified Support

Dear Dk,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

S

Sai dhev

from Tarikere, Karnataka

May 17, 2018

Today I received a msg and call regarding that I have won car...pls clarify how do these cheaters get details about the things we have bought on Snapdeal..
????...Sangeeta Gopi

Reply

Snapdeal.com Customer Care's response, May 18, 2018

Verified Support

Dear Sai,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

Snapdeal.com Complaints & Reviews

File a complaint to Snapdeal.com

Snapdeal.com reviews & complaints page 169

versace perfume

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1st prize lucky draw

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a message and call from snapdeal

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refund not received since 14 oct 2016

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subject :: 1st prize winner how to get it and please send full detailed of this offer

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about lucky draw

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ivoomi me s3

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call claiming i won iphone 7 plus and transfer of rs 4598 via paytm for registration

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delivery (I have not got my delivery) complaint

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i received the wrong product and no one has dealt with my issue

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sennheiser cx 180 street ii in ear earphones without mic

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replacement of kodak powerbank 12500mah, invoice number: sa2997/1003906 dated 21 october 2017

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fraud

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i received a fake call on the name of snapdeal awarding me a price money or a car

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missing some parts in mobile from online buying in snapdeal

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return item

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contact enquiry

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kylie birthday edition

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faulty product been delivered

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nike 1 zoom all out black running shoes (colour black, size 7.5)

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