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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 20

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S
Shinjini Bhowmick
from Kolkata, West Bengal
Nov 29, 2021
Resolved
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Hi. I am Shinjini Bhowmick and I am an instagram influencer, I had a collaboration with the brand Snapdeal for which I got contacted by rhe influencer marketing agency named 'One Imprrssion' on 16th June 2021 by Aastha Sachdeva (Senior Influencer Specialist). That collaboration got completed by 31st July 2021.
It was a paid collaboration. I have only received the product amount so far that is 2051/- but I still have not received my payment yet and it has been 4 months now. The payment amount is 4000/- I was supposed to receive it within 45 days and when I contacted the said executive, Aastha, I got stalled staying I will receive it by 1st week of October and then she said I will receive it by 30th of October.
And then she said the company havnt cleared the payment she cant give me a date. And she is not even replying back to me nor receiving my calls.
Since I have no direct contact with the brand itself I dont know how will I get my payment now.
I have attached of all the proves and documents of the collaboration below.

The collaboration post link - https://www.instagram.com/tv/CR-iCTeH66O/
+9 photos
Dec 11, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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    ठाकुर आकाश
    Nov 28, 2021
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    Website: Snapdealwin. Com

    Snapdealwin not my refund
    +1 photos
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      E
      Ehani
      Nov 28, 2021
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      Help to get back invested amount, don't want any commission
      Snapdeal.com customer support has been notified about the posted complaint.
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        A
        Amber Awasthi
        Nov 28, 2021
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        Address: 34/116 chawal mandi chowk kanpur

        I had ordered 3 piece of handi set but I had got only one . I am calling regularly on Snapdeal but they are saying wait till 24 hours
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear Amber,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

        Regards,
        Team Snapdeal
        Hi Amber,

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
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          R
          rajanvictorindia
          Nov 27, 2021
          Resolved
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          Resolved

          Address: Snap Deal

          I placed 3 orders on 23.11.2021 and till today Blue Dart has not delivered saying address not clear.
          Suborder Id: [protected]
          Suborder Id: [protected]
          Suborder Id: [protected]

          To the same snap deal I placed another order on 20.11.2021. Another Courier delivered on door step
          Order ID: [protected] (1 Item)DETAILS
          Placed on 20 Nov, 2021

          I received phone call for the second one. But not even a single phone call received for the first lot.
          This clearly shows manipulation by Blue Dart employees.
          Surely Blue Dart, the big courier people will damage the sale business of Snapdeal. They must snap ties with Blue Dart to make them succeed. I dont know how many thousands of customers are lost by snapdeal because of Blue Dart
          Jan 4, 2022
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Nov 29, 2021
          Snapdeal.com Customer Care's response
          Dear Rajan,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

          Regards,
          Team Snapdeal
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            U
            Undersuman
            from Barrackpore, West Bengal
            Nov 27, 2021
            Resolved
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            Resolved

            Address: Ichapur
            Website: Snapdeal.com

            Hi,
            This is to inform you wth utmost displeasure that I had ordered for two items of Akari Mosquito Killer Rackets on[protected] from Snapdeal website ... And got these products delivered on[protected] . However, the rackets which I received were somewhat different from those ordered( One Pink Color and other Yellow Color received ) .. Received rackets were of Oval Shape instead of Square Shape ordered...But brand was of Akari...for this I raised return request for pickup of these rackets asap stating Inaccurate Website Description.. And i was given option of refund...next day courier person from Shadowfax Mr. Rakesh Ghosh came and attempted pickup..he accepted the return of Pink Color but refused to pickup the Yellow-coloured racket mentioning that the color was different from that ordered coz while ordering the website shown the picture of Pink Color racket...so, he requested me raise a new complaint stating that Wrong Color Product found...In the same manner, I raised the complaint by speaking with Snapdeal executive, even sharing the images of both the rackets received along with outer packaging...However, no one responded to my request...everytime, they are misleading me that it would be picked up within next 2-3 days...I have mailed several times at [protected]@snapdeal.com ... Requested for call via app...but to no result.. Everytime they are giving false assurance...many times the executives are disconnecting my calls in between...pretending they are unable to hear me and various other rude behaviours...how can Snapdeal behave with their customers in such an unprofessional manner? People will stop shopping from Snap deal if this is the case...
            Now, from the last few days, its showing in Snapdeal App that Pickup failed coz Unable to Connect to Customer but nobody ever called me for pickup neither I got any message regarding pickup...I have also enquired from Shadowfax courier person...coz I was informed the second racket would also be picked up from Shadowfax...but he told Shadowfax didn't receive any pickup request from Snapdeal...so, again a lie...moreover, every day at 12AM in the morning, I am gettimg a text message that no response from customer...kindly raise a new return request if you want to return your product...but to my woe, when I am clicking on Update Pickup in Snapdeal, I am not able to raise the requedt coz all the buttons ar le frozen over there...I have shared the images of the frozen screen and the page where its written couldn't connect customer and the page where its written Update Pickup...but nothing is happening...Kindly assist me in this matter ... The prices I paid for each racket was Rs 625...I received the refund for one returned racket but not for the other...kindly pickup my racket and issue refund..and look into this matter that customers don't get harassed in this manner...
            Kindly call me back and resolve this issue.
            Thanks & Regards,
            Suman Ghosh([protected])
            +3 photos
            Dec 4, 2021
            Complaint marked as Resolved 
            I got very prompt resolution just after complaining my issue with Snapdeal in front if the consumer complaint helpline...hope Snapdeal don't harass other customers in the same manner...really liked the proper & prompt support from Consumer Helpline Dept.
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Nov 29, 2021
            Snapdeal.com Customer Care's response
            Dear Customer,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

            Regards,
            Team Snapdeal
            Nov 29, 2021
            Updated by Undersuman
            Snapdeal is really a very fraud company...and people should think twice before shopping from this e-commerce company...as soon as I complained about their casualty to Consumer Complaints Dept..they erased my order ID from their web page..see only one order is showing in which the refund of Rs 625 has been given to my account after pickup of the product by Shadowfax...the other yellow colored racket whose issue I have mentioned, they have erased the second order completely from my Order section so thay I cant raise any issue...so fraud company...and when today I contacted them and told this issue, they told the order is showing in their app...so, how is this possible...how dare can they erase the order entirely from my page?
            Kindly take necessary step and force Snapdeal to pickup the order and issue the refund...very very disappointing app...really not at all suitable to shop from here..Kindly contact me and resolve my issue...

            Dec 03, 2021
            Updated by Undersuman
            Thank you Consumer Complaint Department...my return has been picked up on 30th Nov & refund has been initiated on 2nd December...I am very glad with your support...hope you keep on helping customers in this manner...and please ensure that Snapdeal dont repeat this instance with other customers :)
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              N
              Narvadap
              from Patiala, Punjab
              Nov 27, 2021
              Resolved
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              Resolved

              Made a order of 3 t shorts on 17 oct 2021 out of which only 2 recd. Made complaint on whatsapp many times but no response.
              Jan 4, 2022
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Nov 29, 2021
              Snapdeal.com Customer Care's response
              Dear Narvadap,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

              Regards,
              Team Snapdeal
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                B
                Bsrn
                from CHENNAI, Tamil Nadu
                Nov 27, 2021
                Resolved
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                Resolved

                Address: Snapdeal Private Limited. SproutBox Suryavillas, Suite #181 TR-4,First Floor D-181, Okhla Industrial Area,Phase I New Delhi South, Delhi 110020

                My Order ID: [protected] ORDERED ON[protected]. RECEIVED ON[protected]. RETURN REQUEST ON[protected]. REASON- WRONG PRODUCT DELIVERED. PICKUP NOT DONE TILL DATE.

                WITH REFERENCE TO THE ABOVE ORDER THE ORIGINAL PICKUP BY THE COURIER AGENT WAS NOT DONE AND HE DID NOT TURN UP AT ALL. HE GOT THE PICK UP OTP NO. OVER PHONE ONLY, SAYING HE WILL SOON COME FOR PICK UP. BUT HE NEVER TURNED UP FOR THE PICK UP AT ALL. IT SEEMS HE HAS DUPED AND DECEIVED ME AND SNAPDEAL ALSO BY GETTING THE OTP. I MAY HAVE TO LEAVE CHENNAI TO BANGALORE.WAITING FOR THE PICKUP ONLY.IT WILL BE HELPFUL IF I KNOW THE DATE. BECAUSE I HAVE TO BOOK MY FLIGHT TICKET PL.
                Detailed Timeline for pickup
                Pickup Scheduled
                05:17 PM, 20 Nov, 2021
                Pickup has been scheduled with SHADOWFAX
                04:36 PM, 24 Nov, 2021
                Pickup has been scheduled with SHADOWFAX
                04:32 PM, 24 Nov, 2021
                Pickup has been scheduled with SHADOWFAX
                02:39 PM, 24 Nov, 2021
                Pickup has been scheduled with SHADOWFAX
                02:34 PM, 24 Nov, 2021
                Pickup has been scheduled with SHADOWFAX
                11:09 PM, 22 Nov, 2021
                Pickup has been scheduled with SHADOWFAX
                11:04 PM, 22 Nov, 2021
                Pickup failed
                12:02 PM, 21 Nov, 2021
                Courier is out to pick up your item
                10:14 AM, 21 Nov, 2021

                SRINIVASAN [protected]
                Jan 3, 2022
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Nov 29, 2021
                Snapdeal.com Customer Care's response
                Hi Srinivasan!

                We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  A
                  Abhay Dherange
                  from Pune, Maharashtra
                  Nov 27, 2021
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                  Address: I have Submitted the snapdeal corporation certification in tha address is given
                  Website: snapdealwin.com

                  My name is Abhay Dherange, I Started searching with online jobs in india . Then I got this website that earn ₹500-5000 daily. After that that website attached me with whatsapp no. As their company's customer assistant .Then company's customer assistant name is Clair and he is from California. Her whatsapp no. Is - [protected], +[protected] After that he started to guide me, how to deposit money how to withdraw money. After that I added my bank account and registration done. Then In that snapdealwin.com website there are 4 stages VIP1, VIP2, VIP3, VIP4. And they have commissions like VIP1 - 10%, VIP2-15%, VIP3-20%, VIP4 -30% Then I have completed VIP1 and VIP2 by making deposits and withdrawal but the withdrawal amount was small ₹800. That's why they credited me, after completing VIP1 and VIP2, I go with VIP3 in that there was 3 orders, the first order was of ₹680. i deposited the money from phone pay app on this UPI ID- [protected]@icici . Then that amount got freeze their company's customer assistant said, you can withdraw money after completing 3 orders with commission, then after completing 1st order I go to 2nd order the order was of ₹3090 then I deposited money on this UPI [protected]@icici, then this amount 3090 is also got freeze. After completing 2nd order I go to 3rd order, the order amount was ₹11940 then I deposited money on this UPI [protected]@icici, then I think that all 3 orders are completed. so, I can withdraw money but the all 3 orders amount got freeze ₹ 18852, then I was shocked 😲 after this l asked to company's customer assistant that, why my amount is got freeze, why this amount is not showing in balance section. Then assistant said that, you have to complete 2 orders more 🙄 orelse the amount will not be credited in your bank account then, I ignored this because I have no money to deposit, ... and I loss ₹ 19000 in this website snapdealwin.com so, this website is not good/ fraud. This website is related to snapdeal (online shopping ) ..this is my no. [protected] - Abhay Dherange for any
                  questions/queries about this website...Thank you Share with your friends who are interested in this 🙏
                  +6 photos
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                    9
                    91+9883323658
                    from Nawada, Bihar
                    Nov 26, 2021
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                    Address: India

                    My product of people who are as under name
                    Snapdeal.com customer support has been notified about the posted complaint.
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                      R
                      Nov 26, 2021
                      Resolved
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                      Resolved

                      I had made a prepaid order for BGR-34 AIMIL 100 Tablet (6 packs). During tracking the same product of 6 packs were depected, even it is showing that delivery has been made for six packs. But to my surprise only two packs were delivered and I immediately told delivery boy for this short delivery and intimated the concerned supplier and the supplier told me that either your balance money or remaining packs will be sent to you.But till today nothing has been heared from the supplier. The supplier is Aligarh based.
                      Screen shots of pre-paid order and quantity supplied are being sent for your ready reference.Please see to it and intimate me accordingly at the earliest.
                      Sincerely yours
                      Dr. Ramesh Chauhan House No 203/1/3
                      Jail Road Mandi Himachal Pradesh 175001.
                      +2 photos
                      Jan 12, 2022
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 29, 2021
                      Snapdeal.com Customer Care's response
                      Hi Ramesh!

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
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                        A
                        Abdul Muheet 07
                        Nov 26, 2021
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                        Website: snapdealwin.com

                        They scamed me by making me deposit money 680 and freezed my amount total amount is 1680 I cannot withdraw my money plz help me out
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                          R
                          Rega raju
                          Nov 26, 2021
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                          Website: Snapdealwin.com

                          As others are mentioning my friend too was cheated by them stating she has to pay 27K more so she can get 70k after paying around 40k. The lady tells she is being monitored by police but when asked to provide the details and the I'd Card she hesitates. Then sends a picture of police from internet and shares it in the chat stating this is her work station.
                          I had lost my money on VIP3 task. They told me that U will get Rs 10999/-as a bonus. When I clicked the task I found Rs 4585 /- deposit for the task. I had told them I donot have this much of money. And they had closed my conversation. I had lost Rs 2600/- .

                          Fraudulent on snapdealwin - Comment #3926305 - Image #0
                          Fraudulent on snapdealwin - Comment #3926305 - Image #1
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                            Pranay1302
                            Nov 26, 2021
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                            Website: snapdealwin.com/pages/tabBar/mine/mine

                            They keep promoting you as VIP1, VIP2, VIP3...At first they had me do two tasks and even provided commission which was available for me to withdaw..then they promoted me to VIP3 where after completing first two tasks they freeze your money and compel you to deposit more. They have freezed 4524rs. and asking me to continue doing tasks and compelling me to deposit a lump of 12000rs. to unfreeze 4524rs. Really?
                            Its Better to lose 4524rs compared to 16524rs. to such scammers. Losing none would be best though. So people out there please be aware of such frauds. Their WhatsApp name and nos. through which they contacted me are:- +[protected]Agent Niana), +[protected]Yvonne). Their website is https://snapdealwin.com/

                            "We are working with Snapdeal, which is a global business. Our company is headquartered in the Philippines, and our team is in the United States, so our Whatsapp numbers are used uniformly in the Philippines." Google pay name- GURUKRIPAENTERPRISES(mr.[protected]@icici)
                            If someone could provide assistance..I would really be highly grateful to you for your help. Any form of help or assistance would be highly appreciated.:)
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                              K
                              Kalpi1
                              Nov 26, 2021
                              Resolved
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                              Resolved

                              Address: United states America

                              Dear sir/madam, this is kalpana from tamilnadu.I have invest my money in snapdeal merchant center. And I have to complete 3 levels. 1 level I have only one task also am withdraw my money, and 2nd level I have 2 task also withdraw my money, and then the 3rd task they told me there are 5 tasks are there. And am investing money and complete my 5 tasks. And am going to withdraw my money.that time it seems failed to withdraw. Am informing my assist. That time she told to me there are 2 hidden tasks r there u complete that and then am hlp helping u to withdraw. Am asking to her y u before tell that.she told me no mam just only 2task r there u don't want invest money again u use ur balance money. I told to her k I do it.am also completed that 2hidden task.and this also am give to withdraw. Again its failed.again I told to her.she told me mam another one task r there. I don't have money to invest already am get the credit to invest here.in my home lost of prblm r there about this issue.and am do suicide attempt also😭😭😭😭pls give my money back I don't want commission. pls give my advance money.I felt on ur feet 🙏🏻🙏🏻🙏🏻pls give me money.I have 3months old baby pls my delivery was c-section pls give my amount.pls kindly do something to get back of my money.thank you!
                              Dec 31, 2021
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 29, 2021
                              Snapdeal.com Customer Care's response
                              Dear Kalpi!

                              Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                              Regards,
                              Team Snapdeal
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                                J
                                Jagriti Singh Bisht
                                Nov 25, 2021
                                Resolved
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                                Resolved

                                Address: India

                                Good evening, we are writing this complain to you as we got a email of receiving our product today. We waited whole day to received it but later on we got the mail of rescheduling our product or canceling as we were not available at that time. But the main thing is that we don't get any calls regarding this. The one who should bring our product didn't called us or contacted us and later told to be rescheduled. How can you people say that? At least you people should call us so that we can receive our product. This is not good. The service is really not good. So, we feel disappointed.

                                Thank you
                                Jan 12, 2022
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 29, 2021
                                Snapdeal.com Customer Care's response
                                Hi Jagriti!

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
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                                  Vshal0009
                                  from vadodara, Gujarat
                                  Nov 25, 2021
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                                  They keep promoting VIP1, VIP1, VIP3.. At first they told me to two task even thay provided commission. Which is available to withdraw money. Then they promoted to VIP3 where after completing first 2 tasks they freezes money asking to deposit more. They have freeze more than 2.5 lacs and asking me to complete the task. And then saying to deposit bank guarantee, refundable tax, and bank security. Which I all done. Still am not received the amount and that too amount is still freezed and asking me to deposit more. I already lost more than 3 lacs. For deposit and still not withdrawn and still they come asking me to deposit more
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                                    Vshal0009
                                    from vadodara, Gujarat
                                    Nov 25, 2021
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                                    No.-[protected]

                                    this is the number active now on whatsapp and

                                    They keep promoting VIP1, VIP1, VIP3.. At first they told me to two task even thay provided commission. Which is available to withdraw money. Then they promoted to VIP3 where after completing first 2 tasks they freezes money asking to deposit more. They have freeze more than 2.5 lacs and asking me to complete the task. And then saying to deposit bank guarantee, refundable tax, and bank security. Which I all done. Still am not received the amount and that too amount is still freezed and asking me to deposit more. I already lost more than 3 lacs. For deposit and still not withdrawn and still they come asking me to deposit more
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                                      Vshal0009
                                      from vadodara, Gujarat
                                      Nov 25, 2021
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                                      No.-[protected]

                                      this is the number active now on whatsapp and

                                      They keep promoting VIP1, VIP1, VIP3.. At first they told me to two task even thay provided commission. Which is available to withdraw money. Then they promoted to VIP3 where after completing first 2 tasks they freezes money asking to deposit more. They have freeze more than 2.5 lacs and asking me to complete the task. And then saying to deposit bank guarantee, refundable tax, and bank security. Which I all done. Still am not received the amount and that too amount is still freezed and asking me to deposit more. I already lost more than 3 lacs. For deposit and still not withdrawn and still they come asking me to deposit more..
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                                        Vshal0009
                                        from vadodara, Gujarat
                                        Nov 25, 2021
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                                        No.-[protected]

                                        this is the number active now on whatsapp and

                                        They keep promoting VIP1, VIP1, VIP3.. At first they told me to two task even thay provided commission. Which is available to withdraw money. Then they promoted to VIP3 where after completing first 2 tasks they freezes money asking to deposit more. They have freeze more than 2.5 lacs and asking me to complete the task. And then saying to deposit bank guarantee, refundable tax, and bank security. Which I all done. Still am not received the amount and that too amount is still freezed and asking me to deposit more. I already lost more than 3 lacs. For deposit and still not withdrawn and still they come asking me to deposit more..
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