Snapdeal.com Complaints & Reviews

I have returned a canon lp e8 battery and its been 8 days since the pick up bt its not yet delivered to snapdeal and i cant even contact them through call and they are not replying to my emails. They are fraud and very bad service. My 1500rs is gone i guess.

Order id - [protected]
Delivery date : 02/07/2017
Pickup date : 05/072017

Please help me, snapdeal you guys are fraud

We have ordered karma tv-30 from snapdeal worth rs 6800/. We had got the product, after some one or two days we have registered a refund complaint of the product and they get ready to refund our money. Then we had sent the karma tv-30 to their warehouse. But they had refunded onlyrs 680/ instead of rs 6800/. And we had got the email from our bank is only rs 680/and the courier charges is rs 900/. They could not given our money return thats why i am raising a complaint against them.

Dear team,

Its been almost 2 weeks and i have not received any communication on cash back issue of order id: [protected] placed on: 12 may, 2017. I was supposed to recive a cash back of 10% as promised between 11thmay 2017 and 13th may 2017 offer with icici bank net banking.

https://www.snapdeal.com/offers/icici-may

https://www.icicibank.com/offers/snapdeal-additional-discount-offer.page

Rgds

Anwar

I did not think like this happen... I order a lenovo ideapad 510 i7 laptop 75000rs but i received canvas laptop 10000... No one response from snapdeal... Pls help me on this issue i loss 75000 rs if we are silent they did not given even single rs also... I[censored] help me on this plz i ordered 1 week before i received to day 12th... They are cheating the customers.. Plz help me on this issue

I have placed order online to snapdeal for amway nutrilite for 120 tablets on cod mode of payment. I have received a pkt from snapdeal through delhivery courier bill no.[protected]. I have paid rs.1800 to courier service. But i found calcium tablets of thonga herbs ltd. Snapdeal informed that they have not despatched the same.in this way snapdeal is cheating the customer. Please do needful
Sahil uppal

Hello,

Hope you are doing well!!

I have faced some major issue on the snap deal and regarding that, i am writing a mail to you. The issue is with order id ([protected] & [protected]), i have placed this order some time ago and part of the product i liked have kept with me and returned the remaining product.

However these three products i haven't received the refund. I have called your customer care more than 15 times and write a mail many times but so far didn't get any satisfactory answer. The guy from customer care is saying me there is an issue in quality check and they are not ready to disclose the actual issue. I don't know what is the issue when the product was not used and all the tags and everything is there in the product. I have returned the product in the same condition as i get from the snap deal. Even courier guy before accepting the product have checked everything.

•united colors of benetton navy blue crochet a line
•the children's place new born white long sleeve car print shirt and car overalls set
•the children's place new born white short raglan sleeve top and football denim shortalls set.

I feel like cheated now still i have not get refund and product are also not with me.

I never had such bad experience with snap deal. Now i need to think 100 timed before buying on the snap deal, the worst experience i faced do far.

If this issue is not resolved i will accelerate this to a higher level.

My name - narendra yadav

Email id - narendra. [protected]@ril.com

Phone no - [protected].

Thanks and regards,
Narendra yadav
[protected]

Dear sir/madam,

I bought one "micromax canvas pulse 4g e451 16gb grey" mobile (Order id: [protected]) from snap deal that got delivered on[protected]. Same day i raised a return/replacement request (Reference no:[protected] as the product was damaged. As per the process snapdeal had sent a person (Mobile# [protected]) to collect the product after verifying it. But, he did not provide any receipt/document mentioning what are the items/accessories he has collected. Later i got a call from snap deal saying that "the item can not be return as"ear phone is missing". But, in the mail they just mentioned quality check failed.

I called the customer care and asked"why are you blaming customer?". They do not have any evidence as no receipt/document provided to the customer. Also, i asked them to take a complain against the person but they rejected. They are not ready to listen at all.

On 01-jul-2017 i wrote a mail to [protected]@snapdeal.com and got no response. Later on 04-jul-2017 i wrote a mail to [protected]@snapdeal.com and got a reference number for this query is 42793018 and mentioned within 24 hrs they will reply. Also, i mentioned the same person who took the product came from delivery again. He has given a written statement that ear phone was there when he collected the product. However, they did not reply even after so many times did follow ups.

Please note, snapdeal does not have proper check balance or rule for collecting product. I mean at least customer should be given a check list that what they are collecting from customer. But, later they are blaming customer.

Finally, i seek your help for getting the justice at the earliest possible.

It would be great if you could take necessary action to refund my money.

Thanking you in advance for your support and co-operation.

Please let me know if you need further information.

Thanks,
Manisha
Mobile: [protected]

1.
2. Later you are blaming the customer and rejecting return request.
3. On what basis you say it is customer mistake?
4. The person who collected the product he could have done something. What action can you take against that person.

I have cancel order of nutrilite daily 120 tablets. But 2 days later snapdeal auto generate my order and send me the product. When i receive this order and opened it i found wrong too much low price product. I have paid 1500/- for my product. I have also complaint on customer care that snapdeal seller gk traders sent me wrong product. My complaint no. Of snapdeal is 42729073. Customer care agent assured me that they will take this product return. But today one week passed now, no one came to take back of this product. Even snapdeal also not hearing my complaint.

Please help me out, to close this fraud bussiness being offered, i have ordered an mobile phone (Moto g turbo edition) from snapdeal (Order id: [protected], ticket id:[protected]. I found the product was defective & went for replacement after a quality check completed by snapdeal. A month after i fail to receive the product from snadeal, i began to contact them, they initially gave me very positive reply, then with time it became bitter & bitter. They told me that they are neither going to replace the product nor refund & freeze my account. Even many previous product from justdial that were delivered were not faulty.

From 06.06.17 to till date they are not refunding my rupees as I return a Mufti blue carrot fit jeans... Transaction Dt 17.05.17
Return Dt 22.05.17
Refund initiate Dt-06.06.17
But still refund not done
But they also provide me a Fake ARN-No
I was enquiry through this ARN_No But Bank said it's fake n your refund not done from snapdeal.com

I brought lg 22lh454a 55 cm (22) full hd led television one month ago, still now the installation not done by 247- around service. There are not responding properly. I am feeling very bad for choosing this service to buy a tv

I had ordered 14 ltrs capacity car washer vide order id-[protected] at a cost of rs 5026.00 through cash on delivery system, received the ordered items on[protected]. On testing heavy water leakage observed through the bottom of the bucket. Complain was lodge on consumer complain web site of snap deal on[protected]. On the same night 2 nos call received from cell no[protected] and[protected] from snap deal as they told and after discussion they informed that the appliance is defective and they will cancel the order and for refund of the paid amount the 19 digit atm card number will be required. I thought as they are from snapdeal, a good reliable company and after hesitation gave the no as asked for. On inquiry it has found that total 9999.00 (3 nos transaction) has been withdrawn from my account. I want justice from snapdeal atleast replacement of the defective items/refund of amount and punish the culprit and save faith on the snapdeal. Hope snapdeal will look into the matter and solve my problem.

I have ordered the motorola phone c601 cordless phone order no. [protected] are not get reterned to me back i retern it but for some reason it came back but it is not reached to me i am very disappointed with this cane you help me team snapdeal

Please help me on this..

This is regarding my snapdeal order: [protected].
I have purchased nike shoes by seeing the image of the shoes in snapdeal portal.
After receiving the shoes, i tried the shoe and it is not comfort to me. Hence i placed the return order.
Snap deal response: by seeing your previous history we will not takes this shoes return.

Yes.. Last year i have returned the shoes because those shoes also not comfort to me.
How can we keep with us if shoes are not comfort? We cannot judge shoes comfort with online image. Until we try that we don't know the comfort. This is minimum common sense to understand.

I have purchased apple mobile and prestige gas stove from your snap deal but i did not return.

There is no need to check the comfort of phone and stove.

But coming to shoes comfort is main factor to wear it.

Question to snapdeal: if my previous history is not good why did snapdeal allowed me to place the another order???

What can i do that shoes now? Shall keep in front hall in show case?

I have sent multiple mails and spend 100+ rupees to call snapdeal and mentally disturbed with their behavior.

I have ordered nike shoes from snapdeal
When i have opend the box i was confuse its original or fake shoe. I have asked at nike store they said it is duplicate, iam confuse please help me out
Order number:[protected]

I bought a timex watch few days to go but now it stop working.
It is still in one year warranty period but i can not get help from snapdeal to replace that watch.
This watch stop working a few days ago without any cause. As well as it dont show the right time even after setting time again and again. I want to replace it but company dont give me any link or option to return it or replace it

I bought a pen drive. After one week that pen drive become non functional. When i contect with service center they deny to accept that pen drive saying we can not accept this product because the smaller of this product is not authorised with our company. After that when i send a mail to the snapdeal company they are not responding to me. Then what is the other ways to solve this problem?

I am dayal Kumar.Maine power bank order kiya tha .one month bhi nhi hua he khrab ho gya he .mujhe apki product pasand nhi aye.I request u ki ise replaced ki jay ya money refound kijiye.

Please note that i had ordered amway nutrilite (T120) tablets on snapdeal. I have received wrong material through delhivery courier. I have paid rs. 1500/- to the courier man. However, after opening the packet it has been found that they have deapatched different material. After lot of email exchanges & telephonic discussion with snapdeal, they have informed that they have not despatched the material. Invoice & product photo is attached herewith. Please do the needful.

Dear kunal/rohit,

Myself sonu kumar one of your snapdeal customer. I have placed one order having order id order id: [protected], placed on 17 jun, 2017 and i received on 19 jun, 2017. I returned order due to size issue and product is reached on your warehouse and quality is checked successfully, still i did not received refund amount. I continuously follow your executive regarding refund but many times they are saying refund will process in 2 -3 days but today they denied for refund. I am very unhappy due to such false commitment.

Its a cheating as you received unused product and denying refund now. Such kind of scenario looses customer trust from snapdeal. Today i spoke with your supervisor named "lokesh chauhan" and he denied for refund.

I request you please look this case and refund my paid amount asap.

Regards,
Sonu kumar
[protected]