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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 240

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A
asatisandy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invoice not provided by snapdeal after many complain

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:snapdeal

Hi Team,

Your Name: SANDEEP ASATI
Phone Number: [protected]
Your Question: Invoice/Bill needed from seller snapdeal since last 6 month but not get yet .
See Below details :

This time now it’s my turn where I am not getting feedback proper response from snapdeal on my raised query .

Issue: I bought American tourister suitcase from snapdeal in October 2014 and invoice not received...
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S
salman salim
from Munnar, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony MDR-XB450 On-Ear Extra Bass(XB) Headphones (White)

Address:Idukki, Kerala, 68559584
Website:snapdeal.com

I had initiated returns for order Order ID: [protected] however nobody came to pick up . i got the msg to Reschedule the pickup however i am not getting the option to Reschedule on app or on site.

the proof images below

plz help me...
+3 photos
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S
Swarit Raj
from Bhagalpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunded money

Address:811105

I am a regular customer of snapdeal.but from some days i bought 3 earphones .but i got every time defective item or duplicate product..so i returned my item with its bill and packing..i have refunded my money within a day..but for todays item..my money not refunded to my account .but status is showing that refund initiated..so please take a immadiate action for this inconvinient.and refund my amount soon.
my account number is [protected]br...
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R
R. Bairagee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispatched product that covered warranty period .

Address:Murshidabad, West Bengal, 742121
Website:www.snapdeal.com

Purchased Haier E619 ( only Reliance ) +GSM mobile phone on 25 Aug 2016, order no [protected] . It was declared, one year company warranty for the product, by the seller . But after a few days the mobile showed problems . Taken to Haier service centre and after checking they told the product is already out of warranty period .
Seller of the product
DIGITAL INFOCOM
F_17B, RAISAR PLAZA
NA
CITY JAIPUR...
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K
Karthikeyan SKR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:620008
Website:www.snapdeal.com

I received defective product for Samsung guru E1200 on 24 Jun 2017 the same was returned on 25 Jun 2017.

Pickup agent received the all product with acknowledged.

But not snapdeal quality people told me, your refund not initiated due to your are sending without battery.

Please contact pickup agent. But pickup agent told we are sent all the product to ware house.

Please refund...
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B
balesh kumar jain
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Philips nebulizer with proven side

Address:110092

A n dt nebulizer has been purchased by you invice no:sefcef/16-17/97029
Dt 06 march 2017.. It is not working, i have contacted to anchal maon custmer care, on dt 29/06/17. She give me a contact no of sh saurabh. But he can not give satisfiy answer.
Kindly make the arrregement for its replacement, as it is ingaurntee period.
Thanks & regarde
Balesh kumar jain
Hno 3/9. Gali no 6.
J - extensionbr...
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M
Munishinder Singh
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Of Wrong Product

Address:New Delhi, Delhi, 151202
Website:Snapdeal

I Pawan Kansal (Contact No.[protected] resident of Seth Brij lal Street, Ward No 14, Jaitu (PUNJAB), ordered and booked a Samsung Mobile Galaxy J3 on June 2, 2017 vide order number [protected], confirmation mail was sent by Snapdeal.That a Parcel was sent snapdeal, was received by me on June 8, and when i opened the parcel in presence of delivery boy, i was shocked to see that parcel was containing a TRIMMER, i called on Snapdeal helpline...
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K
kpj_255
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

I placed an order for Dell Original Laptop battery and received a local defective one, so i returned it to the courier guy took the product on 27th June but my order status was not updated and when i checked with the customer care they said that they cannot process the refund due to some intern checks, this is worst from snapdeal a bunch of chester bastards plz help me get my refund for Rs. 1479...
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Pallab Chak
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not reflect and arn no not shared by snapdeal

Address:713421
Website:www.snapdeal.com

I have ordered a mobile (Lava x81) on 29.05.2017through my credit card but in others site the price was low so i cancelled the product immediately and they sharing that the refund initiated but not reflect my credit card as on 29.06.2017. I requested snapdeal to provide me arn no but they not still did it. And i have contacted several time but they assuring me but don't do the real work.
Here is my order id :- [protected]...
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Uday Gundala
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdela is not ready to refund my money. Order id:19284045968 reference number: 42608275

Address:Chennai, Tamil Nadu
Website:snapdeal.com

Bought
Puma aron ind. Gray running shoes from snapdeal
Order id: [protected] reference number: 42608275
Placed on: fri, 16 jun, 2017
I was not satisfied with the product and told to return. I have returned the shipment and when i ask for an update they are giving me an answer that they cannot assure any return as they did not receive the item and on top of it the sent the below explanation..

We...
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H
hrdikk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 months completed but still refund is not reflect to my back account...

Address:362001
Website:www.snapdeal.com

Hello sir,

Myself hardik rajput and my i purchase one item online on snapdeal shopping at 26 apr, 2016 and then cancelled this item so snapdeal give me a refund but this refund is not reflected in my account,

Details given bellow,

Order date : 26, apr 2017
Referance id : 41699102
Order id : [protected]
Refund referance id :[protected]
Query referance number : 41854548br...
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R
Rajni Rajdhan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal is cheating in returning our products.

Address:New Delhi, Delhi, 110028

Suborder id:[protected]
Case id: 07567155

We have dispatch 17 order on 13.05.2017 today after 1 hour of dispatch courier boy call me and say please come warehouse because one of your order has a stone instead of a phone, this is a lie because warehouse did not have any cctv footage, in your warehouse our phone replaced with stone, the video was created in phone by supervisor is fake because there is no packing on the...
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R
ravitata1987
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount not received

Address:Lucknow, Uttar Pradesh, 226008
Website:[email protected]

In our app stabilizer v-guard 400 refund was initiated on 27 may .But refund is still not received in my account.
kindly check and do the needful to refund my amount.

THANKS
RAVISHANKAR
[protected]...
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R
Riju Krishnan
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Acer one s1003/ refund not received even after 14 days from day of cancellation.

Address:New Delhi, Delhi
Website:www.snapdeal.com

Sir,
I'd ordered an item acer one s1003 laptop (1 qty) from snapdeal with order id [protected]. The actual delivery date expected was 03 jun 2016. It got delayed and i didn't get my product till 14 jun 2016. As per the advice of their customer care executive, i cancelled the order on the same date. It was told i'll get my refund of rs11495 in next 6 working days. Till date (27jun 16) i haven't got my refund. I've called them many...
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S
Sikanta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund/replacement of order no: 19260426764

Address:New Delhi, Delhi, 110005
Website:Snapdeal

Hi Team,

I have been trying to replace this order from last 1 week and there is no response from Snapdeal either on pickup or replacement of the product. Customer care is also not helpful on that subject. I would like to place a refund request for the same. Mobile number which is specified in order is not correct hence changed, still there is no response from team for anything. Please look into this issue ASAP as this site...
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anupam7836094
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id 19126174523

Address:New Delhi, Delhi, 110042
Website:Snapdeal

I ordered 2 jack and jones shirt from snapdeal... Firstly i cancelled 1 because i have to check quality of the product.
When the item is delivered there is now brand signature on buttons that, s why i request return for the product there is no executive comes from there end.. Lastly when i called customer care they said wait for 48 hours your concern will resolve.. But there is no responce till 72 hours iagain called on 22 they saided...
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bikram Keshari Padhi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund refused

Address:Bangalore, Karnataka, 560035
Website:Snapdeal.com

Have ordered one home theatre and post delivery when i checked the product, there was no warranty card, wire was not intact for speaker.
Also the quality of the product was very bad. On high volume it gives a bad sound.
When i was not satisfied i requested for refund, but snapdeal upfront refused for the refund saying the box was open.
As per snapdeal the tag says easy refund but with such experience it does not look...
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G
Gary Lane
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order number 15840908048 ticket case number 33742901

Website:www.snapdeal.com

We purchased this sonama wardrobe back in october 2016 and it came with missing parts.

After many many phone calls, emails, and facebook messages we were told the missing parts would be sent or we would receive a refund because we cannot use the wardrobe with missing parts. This went on for months with lies and promises over and over again.

Eventually we had to return to the uk but was promised the parts would...
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M
mohitks.in
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining for snapdeal does not return my money

Address:New Delhi, Delhi, 110043
Website:www.snapdeal.com

Order i'd -[protected]
Complain ticket no. 42495855
Transaction amount 6590
Sir i placed a order from snapdeal a rayban sunglass on 13 june 1017. This product delivered my on 16 june 2017.
When opened the product it contain only sunglass. It not contain the leather case which are clearly mentioned in the product description.
Regarding to this problem i called to customer care of snapdeal. They accept my...
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godlymt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received refund not received response

Address:Sirohi, Rajasthan, 307510
Website:www.snapdeal.com

Dear consumer mai har din snapdeal ko call krta hu koi resolutions nhi koi refund nhi please help me 25/5/2017 to 26/6/2017 tak bhi refund nhi kiya
Order id : [protected]
Suboder id
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Complaint number
42395450
42395443
42395442
42395430
42395426
42395400
Order...
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