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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 238

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A
Aashi Aggarwal1
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product

Address:New Delhi, Delhi, 852201
Website:snapdeal.com

I want to return my mobile cover because the item is different and big also....
+1 photos
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A
Abhishek_frus
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received since weeks for order ID 19284295111

Address:560048

Ordered leeco phone - had issues on day1 - your engineer also verified the defect -after n calls/mails you finally pickup back - after few weeks and numerous calls/mails not even a single response about refund.

Sent a mail to kunal & rohit as well & awaiting response.

Check your emails to understand my frustration.
I am going to do following (starting monday 10th july) if this is resolved immediately:br...
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M
Mohd Rahmat
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Used phone

Address:Kanpur, Uttar Pradesh, 208014
Website:snapdeal

I orderd a mobile phone nokia 112 which order id is [protected] and invoice no. Is S9A94D/16-17/1654 my invoice date is[protected] but after using 4 month it became off and it did not on again. When i go to nokia service center they inform me that this phone imei no is used last 2 year.so nokia care denied to any warranty for this mobile phone. By. Pukhraj. Mobile no. [protected]. Email id. [protected]@gmail.com...
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A
Ajay Pannu
from Unnao, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered

Address:Hisar, Haryana, 125001

Hi snapdeal team.
I m ur custmer from last 5 years.
Recently i order a watch ( set of three watches )...
But on delivery time i get only one.
Even after delivery i received a msg from ur team i.e. ur iik analog clock(set of three).is delivered successfully.
So give me a call.
All o[censored]r custmer care no. Are not available.
Kindly help me please...
Call me once.


...
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A
ankurbansalji
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product delivery

Address:Jhajjar, Haryana, 124106
Website:www.snapdeal.com

I have placed an order with snapdeal of skmei analog digital FS1016 with reference to order no. Order ID: [protected]. I have made replacement request in Snapdeal . But they rejected this request because say that is sellers product & replacing by the seller. I try to call seller with refer no. to [protected] & e-mail [protected]@live.com but is not contactable. So i request Snapdeal to for refund my money. Snapdeal not give any refund or replacement....
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S
Surbhi Tomar
from Roorkee, Uttarakhand
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Refund

Address:Ghaziabad, Uttar Pradesh, 245304
Website:Snapdeal.com

My registered no. is [protected].my neft details are S.B.I. A/C.-[protected]. I.F.S. Code-SBIN0005936
Arjun singh tomar

i have mailed my details 10 times even then i m receiving the messages that my details are not with u.most disterous company u r . i m cling u daily even then i m nt getting my refund...
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V
V@ishu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund the cash

Address:Gurgaon, Haryana, 91
Website:Snapdeal.com

I have purchased HTC 10 mobile on dtd 11 may 17 cost of 20k from SNAPDEAL, bcs of some problem I had retured the product in 19 May 2017 and snapdeal received the same. but i have not received refund yet. I had visited them Mumbai address which located at Andheri and Malad but that was fake address. SNAPDEAL denied to give refund as well as the product.
I request to all my friends who are going to buy online product. Please don't purchase...
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D
dheeraj10
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal delivered wrong product and no follow up.Also making fool to the customer

Address:Pune, Maharashtra, 411027

Snapdeal delivered wrong product and no follow up.I have asked for refund but no response from Snapdeal.

They schedule a service engineer visit but no one has visited.even help center is also not responding.

Snapdeal is also updating the date and time whenever we check the status of order number.

It update the status with latest date and time so that consume will be in false impression that some...
+4 photos
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J
jitendra jitendra
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blue silk saree

Address:Gurgaon, Haryana, 122001
Website:Snapdeel

Dear team
I have purchase online (Snapdeel) blue silk sharee 30 may 2017 but product quility not well so i have returned blue silk sharee 05 jun 2017.
I have waiting last 1 month my payment not recived. I have call again again last 10 to 12 time custmer care service but my query not resolve i request you to please resolve it.
Regards
Jitendra
Mob-[protected]....
+2 photos
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S
Siva.b
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues on refund amount

Address:641407
Website:www.snapdeal.com

I had ordered "Aakrati brass handmade craft door handle pair" at the cost of 1592 rupees on from snapdeal. The item is delivered to me on 7th may 2017. Since, this item was not fit for the door. so i return and replace this on 16th may 2017.
According to the refund policies of snapdeal, the money should be refunded after 6-7 business days but the amount is not refunded till now.
I have complained to snapdeal customer supports...
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A
Abhishek Kala
from Hapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of item

Address:Kotdwara, Uttarakhand, 246149
Website:Snapdeal.com

I have placed a order for dollar bigboss innerwears on 3rd of july. Now from last few days in my orders the delivery status shows closed.
Can you please sort out this and inform me the arrival date of my order.
I have ordered many product from snapdeal but for first time I am facing this problem.
I have mailed snapdeal about this but got no response.
Unexpectable behavior.
-Abhishek Kala
Suborder...
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V
virender_s
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Olay Cream issue

Address:New Delhi, Delhi, 110053
Website:snapdeal.com

Hi,

This is in regards to my recent order # [protected] for three products (trimmer, matrix serum, and olay cream) and I have faced issue with all three products. First u guys sent me an old trimmer, for which I am already working for the replacement. For serum, it was leaking when it was opened, I raised a request for replacement. But since it stopped leaking, I cancelled the request and made my peace with it.
br...
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R
Rahul Kumar Kirti
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement Service Failed - Return old keyboard or Refund

Address:Allahabad, Uttar Pradesh, 211012
Website:www.snapdeal.com

To Team Snapdeal

I am RAHUL KUMAR KIRTI and I ordered on 10th June 2017 for "TVS GOLD (BHARAT) KEYBOARD USB INTERFACE. But after opening the package I found that keyboard is of ps/2 interface. I ordered for replacement. My keyboard was picked up on 19th june 2017 but it is not replaced yet. I tried to talk to Customer care executive which is not available and raising the frustration.
Snapdeal replacement service is not...
+4 photos
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R
Rajni Rajdhan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My 2 product return to wrong seller address

Address:New Delhi, Delhi, 110028

I AM SELLER ON SNAPDEAL AND MY SELLER CODE :- s84b04, br traders,

SNAPDEAL courier team return our product to wrong seller, and show me a wrong proof of return delivery, becouse courrier boy return our 2 product to wrong seller with there wrong seller stamp its name:-
(MIRAOLE ONLINE STORE )
(A-4, OPP SBI RAJHUBIR NAGAR)

and our stamp name is:- ( B R TRADERS )
( BA-232/2 3RD FLOOR NEW...
+3 photos
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A
Akash646
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal not refund my INR 8,000 since last four months

Address:122001
Website:www.snapdeal.com

Sir,
Snapdeal is not refunding my money (INR 8, 000) for the Camera Canon IXUS 190 that i purchased from them.After getting the camera I realized that the device is not compatible with my Cellphone and Laptop and I returned. The returned product passed quality check also. They are not refunding my hard earned money since last 4 months. Please help!...
+3 photos
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S
SU N NY
from Raha, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is not refunded

Address:Dumka, Jharkhand, 814101

I had order a Asus R558uq laptop from snapdeal order no [protected] amounting of rupee 44999 INR through debit card payment mode, Snapdeal shows that amount has be refunded on the respected debit card but till now money is not been credited in bank account...
+1 photos
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M
Mohammad azharuddin Azharuddin
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing my account 4600rs

Address:Vadodara, Gujarat, 390007
Website:[email protected]

Where is my snapdeal account 4600rs amount .otherwise I have a go to consumers court in Vadodara and claim to your companies. Please check my contact number [protected]. Contact me immediately.my order id [protected]. It's a products returned and refund me.but my account 4600rs amount is missing.please check where going my 4600rs amount request you...
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A
Ankit.Chauhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got a defective product but now refusing to provide replacement or Refund

Address:Gurgaon, Haryana, 122001
Website:www.snapdeal.com

Hello SD Team,

My name is Ankit Chauhan, I placed an order for a Samsung Head Phones Order ID: [protected] on 23rd June and Due to some defect, I asked for the replacement. I received a call for pick up from the courier partner for the pick up and on 3rd July I submitted the packet to him along with the original packing and bill.

Then on 4th July I received an SMS from Snapdeal stating “My pick up location...
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S
SARVOTTAM SHARMA
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake order and bad dealing by snapdeal

Address:152002
Website:Www.snapdeal.com

I ordered a ambrane powerbank from snapdeal on 23 June on 1 of July I got a delivery without snapdeal packaging, but mentioned my name address and ordered details, but on opening I found it is not powerbank but a fake and cheap wrist watch. N I lodge a complaint immediately on snapdeal customer care and they assured to resolve the issue and replace my product, but after 5 days of dealing they rejected to replace the order and said this product...
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A
Abi_nair
from Visnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud on snapdeal's name

Address:382330
Website:www.snapdeal.com

I also received the phone call today, the number is +91 [protected], she was telling me the offer taht you choose a product like iphone 7 and just buy anything from snapdeal, tell us the id and through pytm you can also pay, but payment is done through them and then they will send both the goods together. This is fraud and like this case has arised in the near past as well. Snapdeal team should take this seriously. It is the value and the...
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