Snapdeal.com Complaints & Reviews

Dear sir/mam,

I bought this ph. (Leeco le2 rose gold) which imei no. [protected] on 13 june 2017, invoice no. S20206/17-18/18950. I booked this ph. From snapdeal, i got the package 15/6/16, in first two week phone was working fine but from 3rd of july i am facing problem with my phone its not getting charged from any charger and charger i got along with phone is working fine. Now my phone is completely switch off due to not charging issue, and i am trying to contact your authorised service centre in faridabad pin no.121001 all service centre address in faridabad provided on net are closed and also trying to contact on your customaer care no.[protected], but unable to contact. Now i want replacement of this mobile phone.
Please reply asap.

Best regrads,
Kailash khanduri
[protected]

Redmi note 3 mobile screen has been damaged ..I want to replace that... and my warranty date is not completed... so i want to exchange my mobile...and i to exchange this mobile...i bought another mobile idea that...
MY ORDER NO: [protected]
I HAVE REPAIRED MY MOBILE PHONE USING WARRANTY
...

I recently ordered a perfume from snapdeal. Order Id [protected] and invoice number S69D24/1000079. Seller is by the same Skyline sales. When I received the package and started to open it I noticed the box was slightly damp and smelling of perfume. Once I completely opened the box and got the perfume out I saw it was open from the nozzle as can be seen in the pics. The bottle was completely empty. I am highly dissatisfied with the product sent across to me. I have initiated the replacement procedure and my ticket id is 42844169. I read somewhere that perfumes come under non replaceable items. This is highly unacceptable since I received a completely damaged product. I request you to send me a replacement or else I will be forced to take up my case in consumer forum.

As I make a purchase Moto G 5 order number. [protected] and received on[protected] but it was used and old phone.
This such a very bad experience being one the biggest online market.
please refund the amount as per the bills.

Name: Saleem
Invoice No. SA892B/1000142
Invoice Date:[protected]
Item Code: HG1283806

Pnone Number: [protected]
Regards,
Mohd Saleem

I was ordered wifi receiver on dated 03/07/2017
and i make my payment completed.
but your custor service care said me that my order hasa been cancled due to incomplete payment .
i also make an complaint about that on 05/07/2017
but my complaint not solved still .
my complaint number is 42819220
my Order ID: [protected]
my contact number [protected]

I want to return my mobile cover because the item is different and big also.

Ordered leeco phone - had issues on day1 - your engineer also verified the defect -after n calls/mails you finally pickup back - after few weeks and numerous calls/mails not even a single response about refund.

Sent a mail to kunal & rohit as well & awaiting response.

Check your emails to understand my frustration.
I am going to do following (starting monday 10th july) if this is resolved immediately:
1. Police complaint.
2. Social media campaign.
3. Spread this in bangalore it community.

I orderd a mobile phone nokia 112 which order id is [protected] and invoice no. Is S9A94D/16-17/1654 my invoice date is[protected] but after using 4 month it became off and it did not on again. When i go to nokia service center they inform me that this phone imei no is used last 2 year.so nokia care denied to any warranty for this mobile phone. By. Pukhraj. Mobile no. [protected]. Email id. [protected]@gmail.com

Hi snapdeal team.
I m ur custmer from last 5 years.
Recently i order a watch ( set of three watches )...
But on delivery time i get only one.
Even after delivery i received a msg from ur team i.e. ur iik analog clock(set of three).is delivered successfully.
So give me a call.
All o[censored]r custmer care no. Are not available.
Kindly help me please...
Call me once.


Vikram chauhan
[protected]

I have placed an order with snapdeal of skmei analog digital FS1016 with reference to order no. Order ID: [protected]. I have made replacement request in Snapdeal . But they rejected this request because say that is sellers product & replacing by the seller. I try to call seller with refer no. to [protected] & e-mail [protected]@live.com but is not contactable. So i request Snapdeal to for refund my money. Snapdeal not give any refund or replacement. Please help me in this matter.

My registered no. is [protected].my neft details are S.B.I. A/C.-[protected]. I.F.S. Code-SBIN0005936
Arjun singh tomar

i have mailed my details 10 times even then i m receiving the messages that my details are not with u.most disterous company u r . i m cling u daily even then i m nt getting my refund

I have purchased HTC 10 mobile on dtd 11 may 17 cost of 20k from SNAPDEAL, bcs of some problem I had retured the product in 19 May 2017 and snapdeal received the same. but i have not received refund yet. I had visited them Mumbai address which located at Andheri and Malad but that was fake address. SNAPDEAL denied to give refund as well as the product.
I request to all my friends who are going to buy online product. Please don't purchase from snapdeal.
Snapdeal is fraud website. They cheated to customers.

Snapdeal delivered wrong product and no follow up.I have asked for refund but no response from Snapdeal.

They schedule a service engineer visit but no one has visited.even help center is also not responding.

Snapdeal is also updating the date and time whenever we check the status of order number.

It update the status with latest date and time so that consume will be in false impression that some thing is going on.

Please see the date and time of Status:

Service visit scheduled Request :Last updated at 11:54:23 AM, Today

I have attached a screen shot which show that how snapdeal is making fool to the customer.

Order Number:[protected]

Dear team
I have purchase online (Snapdeel) blue silk sharee 30 may 2017 but product quility not well so i have returned blue silk sharee 05 jun 2017.
I have waiting last 1 month my payment​ not recived. I have call again again last 10 to 12 time custmer care service but my query not resolve​ i request you to please resolve it.
Regards
Jitendra
Mob-[protected].

I had ordered "Aakrati brass handmade craft door handle pair" at the cost of 1592 rupees on from snapdeal. The item is delivered to me on 7th may 2017. Since, this item was not fit for the door. so i return and replace this on 16th may 2017.
According to the refund policies of snapdeal, the money should be refunded after 6-7 business days but the amount is not refunded till now.
I have complained to snapdeal customer supports about the issues.They were asking NEFT details of my account and i have provided the information . But STILL they have not refunded my amount. They told me to check my freecharge account. I check it and the amount is not credited to my account.

I therefore request you to kind take some action, so that i will get the solution for my problem.
My order id is: [protected]

I have placed a order for dollar bigboss innerwears on 3rd of july. Now from last few days in my orders the delivery status shows closed.
Can you please sort out this and inform me the arrival date of my order.
I have ordered many product from snapdeal but for first time I am facing this problem.
I have mailed snapdeal about this but got no response.
Unexpectable behavior.
-Abhishek Kala
Suborder ID [protected]

Hi,

This is in regards to my recent order # [protected] for three products (trimmer, matrix serum, and olay cream) and I have faced issue with all three products. First u guys sent me an old trimmer, for which I am already working for the replacement. For serum, it was leaking when it was opened, I raised a request for replacement. But since it stopped leaking, I cancelled the request and made my peace with it.

for third product, the olay cream it sent, it was a real surprise. It didn’t turn out to be cream, it was in liquid form and there was some granulated stuff inside. My friend tried it on her hand she got rash literally. My friend has used the same cream before but it was not the same. It was no cream at all, not a genuine product. I called your customer service and they kept repeating the apology for it and showed their helplessness and incapability to take return request for the product.

I totally understand there’s no return policy for cosmetics you didn’t send me what ordered. Even if one person can say that its some sort of cream, I would pay you guys again for this product.

To Team Snapdeal

I am RAHUL KUMAR KIRTI and I ordered on 10th June 2017 for "TVS GOLD (BHARAT) KEYBOARD USB INTERFACE. But after opening the package I found that keyboard is of ps/2 interface. I ordered for replacement. My keyboard was picked up on 19th june 2017 but it is not replaced yet. I tried to talk to Customer care executive which is not available and raising the frustration.
Snapdeal replacement service is not looking effective, so please return the old prodrct or refund the paid amount (Rs. 2210).

"Replacement Related Detaills"

Reference Number alloted[protected]
RVP Pickedup Slip No. - 227907
RVP Pickedup Date - 19/06/2017

"Order Details"

Customer name - Rahul Kumar Kirti
Mobile number- [protected]
Ordered product- tvs gold (bharat) usb keyboard
Ordered date - 10/06/2017
Order ID - [protected]
Suborder ID - [protected]
Replacement request date - 15/06/2017
Replacement ticket ID[protected]

In case return is not possible then use this account information to refund the amount which i paid for keyboard.

Customer Name - rahul kumar kirti
Name of Bank - central bank of india
Account Number - [protected]
Micr code[protected]
IFSC Code - CBIN0280183 [Here 0 is zero]

Please return old product picked up by your side or refund immediatly and reply me regarding this email. I followed the istruction to complain for lack of service provided to me according to snapdeal email with reference No. 42507474, but no result came out. Actually whole snapdeal after delivery customer service seems paralyzed.

.REPLY .. REPLY .. REPLY .. REPLY .. REPLY .. REPLY .. REPLY

I AM SELLER ON SNAPDEAL AND MY SELLER CODE :- s84b04, br traders,

SNAPDEAL courier team return our product to wrong seller, and show me a wrong proof of return delivery, becouse courrier boy return our 2 product to wrong seller with there wrong seller stamp its name:-
(MIRAOLE ONLINE STORE )
(A-4, OPP SBI RAJHUBIR NAGAR)

and our stamp name is:- ( B R TRADERS )
( BA-232/2 3RD FLOOR NEW DELHI-110027)

BUT SNAPDEAL EVERY TIME SHOW WRONG STAMP PROOF
SNAPDEAL HAS SPOILED OUR BRAIN,
SNAPDEALS COURRIER TEAM IS DOING A LOT OF SCAM WITH SELLERS RETURNS, PLEASE SEE THE PROOF AND CHECK AS SOON AS POSSIBLE ON HIGH PRIORITY,
PLEASE SNAPDEAL TAKE HARD ACTION ON YOU OC+ COURIER TEAM AND THINK ABOUT YOUR VALUABLE SELLERS.

CHECK IN PROOF (S.NO-27 & 29)

Sir,
Snapdeal is not refunding my money (INR 8, 000) for the Camera Canon IXUS 190 that i purchased from them.After getting the camera I realized that the device is not compatible with my Cellphone and Laptop and I returned. The returned product passed quality check also. They are not refunding my hard earned money since last 4 months. Please help!