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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 242

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V
Vishwas Tawde
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud incomplete product delivery and missing parts

Address:400091
Website:www.snapdeal.com

My order no is [protected]. I ha purchased treadmill worth inr 45000/-. Treadmill was delivered to me with missing parts, wrong manual. I am continuously following up with them but neither snapdeal no seller is resolving my issue. Both snapdeal and seller are making fraud with the customer. I had written on their social media page but only got templatise replies. I have tweeted to their ceo mr. Kunal bahl but even he is not bothered to revert...
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R
Rahul Kahate
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to get refund amount wroth 5249

Address:Gurgaon, Haryana, 122001
Website:www.snapdeal.com

I am unable to get my refundable amount wroth 5249 against order id :[protected]. Approached to customer care centre, but sad to inform not a single executive gave satisfactory solution. My order details are below mention.
Date of order:25/05/2017
Product: xolo q1000s plus
Amount: rs 5249
Product returned: 5th june 2017

According to return terms & condition, i was suppose to get my refundable amount...
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S
Siddusm
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for returned iball q700 (3g + wifi, calling, brown) tab

Address:Mumbai City, Maharashtra, 585403
Website:[email protected], [email protected]

This is regarding the refund of "iball q700 (3g + wifi, calling, brown)" product against order no. - [protected]. Since from 90 days we are facing the problem that we get the mail for initiation of refund but we didnt get it. We connecting daily with your people but its just wasting our time by just listening from snap deal team that "we will work on it and give us 7-10 working days", and still i didnt received my refund after 95days. What...
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H
Harshit Shrivastava
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered. Package was tempered

Address:Mumbai City, Maharashtra, 400069

I have raised complain to them around a month ago. They denied my request by mentioning that a tracking bat code is missing. However i had shared multiple images with them on same day when i received the parcel. The phone box was broken, old and tempted by somebody. When i lounged a complaint, they escalated and revert that it is my mistake that bar code is missing and refund will not be provided. I asked them multiple times to give me a...
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A
amit sachhar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product

Address:New Delhi, Delhi, 122002
Website:www.snapdeal.com

I ordered an earphones, but got a duplicate model of same brand. I have complaint snapdeal many times regarding this, but there is nothing happening from there side and it has been more than 7 days. Even the courier partner is making a false commitment for a false statement on us. They are not even picking our order and now we are forced to suffer a loss of rs.1500...
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S
sajeevankaimaparambil
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Thrissur, Kerala, 680686

I have ordered for puma black pack bag on 20/06/2017 and there was an error in midst of my transaction regarding the payment of rs 749. I have received message for twice regarding an error in the transaction and the orderis not yet confirmed. The latter was a conformation message regarding the order with proper otp generated via message. On account of these i have lost an amount of 1498 ie, twice there was a transaction to your account with...
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M
Mubashir Shahami
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted balance but did not placed order

Address:Srinagar, Jammu and Kashmir, 190006
Website:Www.snapdeal.com

I payed for hair dryer through net banking... My balance got deducted by it. I got a message showing order can't be completed because of not being payed. I got message from jkbank showing my account is debited by rs477. What to do?
How will i be refunded?...
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A
Anupam065
from Abhayapuri, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 qty nutritive salmon omega and1 qty nutritive daily

Address:Cachar, Assam, 788001
Website:www.snapdeal.com

I ordered 2 types of products from snapdeal 2 salmon omega and 1 nutrilite daily. I however received a different product 3 amla container per container costing rs.180. I immediately contacted snapdeal authority in this regard a week ago. But they give ambiguous answers such as the orders were given incorrectly which is obviously nonsense because i still have the invoice and rechecked it and then informed them. But they still haven't responded...
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M
manishrai_88
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud product delivered

Address:201005
Website:snapdeal.com

Dean sir/mam

I am manish kumar rai and i am facing problem in replacing a nokia 130 dual sim mobile from snapdeal company
Actually i order for (Red color) nokia 130 dual sim mobile phone, but they (Snap deal) delivered me black color and the head phone (Ear phone) in the box is from some kdm company but not from nokia company on 18/6/2017, since then i send too many e-mails, phone calls and web site complains but no...
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Z
zk.delhi
from Shikohabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for google nexus 5 for rs. 18549/-

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Please look into the issue as per the trail details.
The google nexus 5 32gb phone was supposed to be a new phone as per snapdeal, which it didn't turn out to be.
Order details are as follows:-
Order id: [protected]return ticket id: 42252427
Imagine for a middle class person rs.18549/- being kept by snapdeal for sub standard product supplied, which was returned and also confirmed from snapdeal as per the return...
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V
Vatsala Kaushik
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer service.The product is not picked up by snapdeal

Address:122002
Website:snapdeal.com

This is really disappointing that the customer is following the rules and policies related to the return policy and the one who framed it is not following the same. I got a product ordered from snapdeal and due to the size issue i have requested to replace the same with different size. The product was not picked up by anyone from the snapdeal team. I have got so many calls from your team to tell the reason for replacement and everytime i...
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K
Kashixd
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inactive Google play gift card

Address:New Delhi, Delhi, 201012
Website:Snapdeal

I bought 1500rs google play gift card from snapdeal 3 days ago with order no. [protected], item code : gn1671075 and after a numerous try it still show "card could not be redeemed"i contacted google it says it is inactive play card ;seems like some sort of fraud of snapdeal, i tried to contact them but their consumer forum sucks, snapdeal if you not take my problem seriously then see you in court...
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C
cooldandyrocks28
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal affiliate is a scam and fraud

Address:New Delhi, Delhi, 110089
Website:www.snapdeal.com

Snapdeal affiliate id - 107098

I started affiliate marketing through amazon, flipkart and snapdeal simultaneously & i have got my first payment through amazon & flipkart but not from snapdeal. Amazon & flipkart customer care are very helping in solving problems but when it comes to snapdeal they never replied to my mails and even their affiliate website don't have any information regarding payments like amazon & flipkart. br...
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G
godlymt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received refund

Address:Sirohi, Rajasthan, 307510
Website:www.Snapdeal.com

Dear sir
Snapdeal se abhi tak
Not received refund
Not received resolve
Not received response
Not received call

Order id : [protected]
Suboder id
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Complaint number
42395450
42395443
42395442
42395430
42395426
42395400br...
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L
Lalit Tiwari
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal not refunding my money - even after 2 months

Address:Faridabad, Haryana, 121001
Website:www.snapdeal.com

Very bad and experience with snapdeal.com

Refund for suborder id: [protected]
Order id: [protected]

I am continuosly calling to snapdeal for the refund of my returned item. I spoke to 5 to 6 executives since last 2 months but they use to ask for 24 hours for the refund. But till date i did not get any call any mail from snapdeal. I am very disappointed and frustrated with this worst experience and i will...
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S
Sumit Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received fake nike shoe from snapdeal. Got torn within 3 months.

Address:500032
Website:www.snapdeal.com

I bought nike shoes costing ruppee 4495 from snapdeal. But the shoes got torn within 3 months from date of purchase.
I visited nike showroom and they told me that original nike shoes have warranty and i have to contact the place from where i bought my shoes.

On checking more on internet, i came across similar complaints from more people also. Below is one such complaint.
"snapdeal-fake-nike-shoes-received-and-they-rejected-return-or-refund-c1430167"br...
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A
Apar1234
from Shahganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement and return

Address:Lucknow, Uttar Pradesh, 226005
Website:online shopping

I have ordered an mobile from snapdeal on 3rd of july 2017.. And i have received the product on 5th on july 2017.. But the screen was broken.. It went for replacement on 6th and on 10th it was approved.. And till 16th i was miss guided.. And on 16th i got an email sating that my account of snapdeal is being blocked and ill not get my refund/replacement/even my old product.. I again complaint about it but again i m getting the same replies...
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R
Ravi kumar sandal
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

All purchased products are defective.

Address:Dehradun, Uttarakhand, 248001
Website:Snapdeal.com

I purchased 3 items from snapdeal till date.
You all will be surprised that all 3 products are defective.
1. Sony car audio system purchased for rs 10000 but from day one it's radio fm is not at all working.
2. Car 3d mat purchased for rs 1100, when received there is a hole in one mat which is easily visible, this shows that snapdeal people willingly send there defective products to customers.
3 phillips trimming...
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B
Babul Ch.das
from Balurghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received refund.

Address:Murshidabad, West Bengal, 733207

I have not received refund for my items that i have returned. The items were picked on 30th of may 2017. The refund policy . Till date i have not received my amount. I spoke to ms . Ekta who said she will arrange for call. But till date i have not received any call or msg. These......
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G
godlymt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not my refund received

Address:Sirohi, Rajasthan, 307510
Website:www.Snapdeal.com

Dear sir maine 25/5/2017 ko www.Snapdeal.com par shose order kiya tha deliver nhi karwane par cancel kiya jika refund nhi kiya har 48 hours ke bad call karta hu koi response nhi milta mere paise kab refund hoga bank details or order details suboder details attached kiye hai please check it

Order id: [protected]
Suborder id
[protected]
[protected]
[protected]

Order id: [protected]br...
+2 photos
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