Snapdeal.com Complaints & Reviews

I had ordered a dress from Snapdeal a few weeks back, when I received it, it was not as expected. It was instead TORN and not fit to use!
Do you open packages in the midway and wear them or do you genuinely package it appropriately and deliver it to your customers?
Customers trust you with money and faith and this is what we get in return, torn item sent. If you are into charity then please do it for poor children who cannot afford to buy stuff from you, why waste customer's money and send them false hope packed into a box instead which clearly should have been a box of happiness! SO IRONIC.

Good Afternoon.

For the Above Cancelled Order [protected], Transaction happened on 24th of May, 2017 and the Bank/Payment Gateway Transaction Reference number for the same is CCAEE1BTM656IGABIZMCD1 for an Amount of Rs 10811. Refund has NOT been Received though Initiated Few days ago.

Payment has been made on 24th May 2017 via SBI Net Banking. Product Ordered is Hi5 Recliner in Brown.

Please Kindly Help, Your Support and Time would be appreciated, Thanks - Chaitanya.

My wtch is purchase on order in snepdeal from date 28 april now it's not work properly some damage so i want show in warranty base to service this product for perfect based mostly stop to showing continues time so i request you to give me a proper service for may product within as soon possible

Dear sir
my name is jayanta banerjee Order ID: [protected] (1 Item) DETAILS
Placed on 20 May, 2017
are invoice not recived me and pls send my mail id
[protected]@gmail.com
and not reg samsung compani men are invoice chake are not reg my samsung fridge

with regards
jayanta banerjee

I have ordered a wybor smart TV on 14th April on snapdeal. I received it with damaged condition on 21st and the same was informed to snapdeal. They asked me to send it manually and they have given me a wrong address, so it return back to me after 12 days. Again they gave me another address (Haryana) to which the item to be sent. I have sent the item again manually. I have uploaded both courier receipts. They promised to pay both courier charges costs 4000 rs. It has been 25 days and I am calling them daily and they say I will receive the money in 24 hrs. This is the routine dialogue I am getting daily. It consumes my valuable time and I got mental torture by them. They are not even responding to my words and I only need follow-up for everything. I spent almost 600 rs for calling them by phone but, they least bother about this issue. Please help me in this regard. I need a right judgment for refunding my money as well as they torture me mentally like anything.

I was purchase tab which contain earphone, charger, otg, and tab so under 1 week ear phone provide current while pick up in ear and charger also damage .and after 1month my tab touch damage. I call sneapdeal company so he's give me service center about 200 k.m.and above and i says i am not visit so company force me its your problem .and pleaae help me my order id is [protected]
Thanks you

Hi,
Actually i want to tell you that we have ordered wrong size of shoes and sweat slim belt so we want to change its size as we have ordered it on 21/5/2017 and has been delivered on 27/5/2017 so we want size no 10 of shoes and xll of sweat slim belt and we have given cash on delivery.
Contact no [protected]
Address 701, vasndhara 2/a poonam sagar cmplex
Mira road (East) thane 401107

Whenever we order on snapdeal we are given option showing cancellation and return policy according to which we can return/replace and get refund against particular products. I saw the options of return and refund before ordering both below mentioned orders. But now snapdeal not returning products and giving me refund with following reasons. Order ID: [protected] . Item: Pink Sparx Running Shoe. Price:809 Snapdeal saying I returned a wrong product. But I handedover right the product to their courier boy. Now my role ends there only. If the product was wrong, why he accepted it. Order ID: Order ID: [protected] Item: Wrangler Blue Slim Fit Jeans Price:798 Snapdeal saying I have made many returns in past so I can return products now. If it was the case, why I was showed 1-month cancellation and refund option while I was ordering. Help me to get my full refund against this fraud.

Order no.[protected]... Snapdeal gave me fake product. I had order a eveready extension and they give me duplicate product. It stop working in just 2 months and company has given 1 year warranty so i went to its services center they told me that they were not responsible for the online purchased product because they are giving fake product... So i think i have lost my money by purchasing product from snapdeal i request everyone to stop purchase from snapdeal even if they are giving in lowest price because their products are duplicate.. I have complaint them many times but every time they are avoiding me they are waiting for time when warranty will end!!! I want my money back

I have ordered one item but that product is not good quality so i am returned that product in next day.but my amount is not returned please check the details.reg no:[protected]
A pavan kumar

I purchased a Symphony Water cooler from snapdeal and they delivered defective product. The cooler is malfunctioning from day one and Snapdeal denied to refund/ return. They wasted more then 15 days and then said 15 days passed away so we are closing your request.

Dear snapdeal, on may 24, 2017 I ordered a case cover for my Asus ZenFone 3s max through mobile application. Money was detected from my bank account but snapdeal says payment failure so repay. Here is the message from my bank account "Thank you for using State Bank Internet Banking. Your Transaction Ref No IGABIZSNF2 for Rs.348.0 on 24-May-17 18:14"
And here is the message from snapdeal "Order Alert
The payment for your order Asus Zenfone 3s Max Z... was not successful. Click www.snpdl.in/j330amlf to repay for your order." Please refund my money.
My registered email address is "[protected]@gmail.com"

I have ordered on 14 may 2017 order id [protected] but i cancelled my order on same day. Till date no refund of amount received. I have mailed to customer care for refund, customer care representative not respond to my mail.
Please resolved the complaint as early as possible and refund the amount to my account

Amol mansing godse
[protected]
[protected]

I was ordered 3 star samsung 192 ltr single door refrigerator, but they have sent a samsung 192 ltr 1 star rr19h10c3se single door refrigerator.

I paid for 3 star single door refrigerator. But they sent 1star refrigerator.
Even though i contacted snap deal customer care. They response is very bad.
Kindly take action against both vendor and seller...

I had ordered meizu m3s and moto g4 play from snapdeal 1st moto g4play was delivered which had defective charger and poor services than I ordered meizu 2 days later on and that phn software where defective I requested them to take either of the phone return but they are not at all ready to take their default phone back and are asking me to go here and there in different service centre forcefully

Recently, i have bought the product name of aqusure nano euraka forbes, in that description mentioned TDS input filater capacity is 500 to 2000mg/dl but inside the product filter membrane capacity is 200mg/dl to 500mg/dl. they are changed original costly membrane to low cost membrane with less filter capacity.

Hi team,

I have order Mi power bank on 25 April, when i ordered it showed six months warranty. From Last few days my power bank is not working.

Now what should i must do, say snapdeal. Just waste of money spending to you, atleast amazon and flipkart are better than you.

Please provide an solution for this warranty issue.

Order id: [protected]

Attached invoice which they sent.

Regards,
VAIBHAV GARG

My phone touch is not working i go to service centre he says your phone is in dead condition. U will pay 3500 for repairing i bought my phone in 4000rs but my phone is in warranty i dont pay single ruppee give me my phone to service centre n repair it he asking me deposit the money of 3500 I just change my phone or replace it snapdeal is worst or otherwise give me my money back

The phone delivered is not having the features as mentioned in the website. I have requested for replacement but nit done since 1 month. And now they are saying it will not be done. I want replacement or refund as soon as possible. I am in urgent need of ohone and as i have already used my money on that phone to buy from snapdeal. I am in a big distress. I need that phone ir money urgently. Please arrange for my replacement or refund against that fake phone delivered to me.

I have ordered original back panel of nokiamobile lumia730 today i received it. The panel is duplicate volume key of panel is not working the panel is not fitted properly the phone plz tell whome i have to complaint next.in invoice it is clearly written nokia lumia730 original back panel in original panel it has circut for charging wi-fi here it is missing that because it is duplicate item