Snapdeal.com Complaints & Reviews

#snapdeal..in recent time i didn't have good shopping experience on #snapdeal, in recently i purchased trimmer from recent sell, after purchasing item everything got confirm but don't know they cancelled the item and seller delivered the product and we paid the money and in delivery box found two hair straightener rather than trimmer. Now #snapdeal saying check with seller and not providing detail of seller and no detail of seller on the box apart from name.. So i believe this is some thing fraud case apart from this i don't know seller only know snapdeal... I believe after this incident and past some incidents, will not buy anything from your site... And shyam world seller is only culprit

I ordered madhuram textiles kurti and due to wrong product received i send photos of wrong product to snapdeal and after that it approved my return request. After product received on their warehouse snapdeal refuse tomy money back

I pay rs. 1999 for this product and now product and money both i loss from snapdeal

I cheated by snapdeal but request you if you want to save money please do not purchase from snapdeal.

Everyone please note that most of company denied to give warranty of that product which is purchased through snapdeal.. There must be some reason.. I had very bad experience of it. I had purchased a eveready product and it has 1 year warranty and it stop working after just 3-4 months... From last 4 months i am submitting complaints to snapdeal they are not giving proper answer.. I think they were just waiting time when 1 year of warranty will come... I just want to tell you just go for other website even if snapdeal is giving 90% discount.

Respected sir/ mam

This is jaya lalwani i want to complaint against snapdeal & team of snapdeal. I purchased a letv mobile from 17 may 2017. But since that day i doing continue mail and contacting the customer care.. Its not working i paid 11500 /- cash on delivery of mobile. First when i charged the mobile its not working i complaint they said may be charger is not working. We will refund you the charger payment of rs. 500. But still they cant paid me anything, then i purchased the new charger is also not working. And they said go the service center they solve your problem when i gone there they said you contact to snapdeal.

I gone again the my nearest mobile shop they said me mobile technical is there. Please help me.. I paid my full month salary to purchased a mobile, but still today i cant used it. I was very fedup please now i want to refund my amount.

Please look forward and solve my problem
Hope you help me.
Awaiting your reply

Thanking you,

Jaya lalwani
[protected]

I have ordered sujata powermatic plus juicer mixer grinder but received prestige juicer mixer grinder. I put a request to return the item and sent the images of the received product. Snapdeal approved the return request and asked me to send the item back through your courier choice. They provided me the address and i got printout pasted on the packet and sent it back. Now they have received the item back but not refunding my amount. Instead of my several mails they are no replying. When i called, i am not able to connect with any of customer care representative

I purchased the shoe (Order no.[protected]) on 20th may 2017 and it was delivered on 26th may. The product was used only once and the sole of the shoe came off completely in the first use itself. It appeared flawless when delivered and i began using the shoe only on june 5th thus it fell beyond the 7 day return/replace policy followed the company. The shoe cost me rupees 3, 700 and i want a refund from the company for returning the damaged product.

EUREKA FORBES DR. AQUAGUARD MAGNA HD RO + UV

ORDER NO.: [protected]

SUBORDER NO.: [protected]

i have purchased it on 20th may and recieved on 29th since the i am calling both snapdeal and eureka forbes but no one is entertaining. very poor response i have recieved. what to do next i dont know.

I bought order id: [protected] (1 item) details
Placed on 03 jun, 2017
From snapdeal.

The box had 2 boxes of vriskhamla 60 tablets;
One box was manufactured and packed in 2017; and the other box was packed in june 2016;
I shared photographs to snapdeal;and asked snapdeal how can they cheat customer by selling a one year old manufactured product;
I even shared photographs and complaint with kunal bahl who is ceo snapdeal;

Shameless and careless snapdeal refused to exchange my box which was stills sealed and unused;

And argued that there is still time for expiry of product;

So my message to all forums, and people of india and ceo snapdeap kunal bahl is that snapdeal is an in-ethical organsition for who customer health and product quality does not matter..

They will cheat customer and sell customer a poor quality or near to expiry products just to make some profit,.

Courier picked up 2 shoes but reported only 1 as picked up, i have the receipt where there are 2 rows for that & i have signed in both rows. But i got refund for only one shoes & other shoes' status is 'not picked up'.. I have been calling snapdeal 6-7 times every time they say its been escalated & wait for 24-48 hours. But no resolution. Totally frustrated now.

Customer information
Email: [protected]@gmail.com
Order id: [protected] (2 items), placed on 28 may, 2017

Hi this is alok ojha registered with [protected] as contact no on snapdeal, i am complaining to you because in past my complaints has been resolved by you matter is this snapdeal is not returning me back my money for the order of kenstar oxyfryer which was sent by them was faulty and i had also raised the return request for it. Complaint is regarding order id no. - [protected].

I ordered puma aron ind. Gray running shoes in snapdeal. Order was delivered successfully​ by some volcano courier service.
I felt like shoe size is not comfortable. So raised request for replacement. But due to non-availabilty of stock they made it as return request.
I returned the shoes on 05/06/17 and while returning the pickup guy didn't have any receipt. Then i asked about receipt he simply said no need of receipt. But he asked me to sign over the list that he was having.
I was checking the status of shoe in snapdeal website regularly it was showing pickup failed.
Today is 10/6/17 and since i returned the product i have been following up with snapdeal customer care and they will say 'sir your complaint is registered and will let you know with in 24 hours'.
Since i returned the product, i called snapdeal customer care on everything day and they was saying as mentioned above.

I paid the amount for the shoe while ordering.

The order id is [protected], ordered on 30 april 2017. The product which i ordered was mi band 2 size m.
Snapdeal delivered a fake product by the name of "binoo" or "bingo". It also contained a note saying the band is mi band but the service provider is bingo. There was not a single mi logo on the band but instead a button saying bingo. What crap!!! This is cheating done by snapdeal. I want a fresh mi band 2 product, a real one to be delivered. Otherwise i need to be refunded by snapdeal the amount they charged for this fake band. This complaint should be taken into consideration as i have seeing a lot of complaints against snapdeal since past few months. This clearly indicates that it is misusing it's right to sell online and cheating people.

Hi i ordered item no. [protected], placed on 09 jun, 2017 by mistake it placed on wrong delivery address which was already saved.
So i leave a message right after placing the order that pls. Deliver my order on my new address but now when i am tracking my order you are going to deliver it on previous address.
Pls. Deliver it on new address as i mentioned because i don't want to cancel the order and let me know about it.
Thanks

Dear sir,

As i ordered order id: [protected], placed on 04 jun, 2017, for philips trimmer qt 4009/15.
From your site. Bit i got novo cheap trimmer, and i got message that my order is canceled, but no one take responsibility to call me that if parcel will come then refuse to accept it.
As i am out of station and parcel is arrived at home and my accept it.
It very bad experience to purchase from you.
If you have this type of fraud supplier then why did you do business with them.
Here with i attache photo what i ordered and what i got?
Hot it possible that some cheap company cheated you. We trust you and we purchase from you so many things, now this happen how we trust?
Let me help and let me know that its worth or not.??
And parcel was send by shyam world - 101, sairam complex, causway road, katargam surat - 395004 any then not mention any contact info.

Waiting for your positive reply.

I had ordered an Automatic Gas Stove from SNAPDEAL Order ID: [protected].but I received a Manual and a Damaged product was delivered, as I put a request for return and refund there was Dropbox with only One option so I selected the wrong product requested . However I have not yet received the refund. Stop forcing Non ISI Cheap products on your site, Cheating done by your quality Staff, and wrong information still put up on your site

I had ordered an automatic gas stove from snapdeal order id: [protected]. But i received a manual and a damaged product was delivered, as i put a request for return and refund there was dropbox with only one option so i selected the wrong product requested. However i have not yet received the refund. However snapdeal says damaged wasn't mentioned, i would like to remind them that they sent a sms before, mentioning that would call me up to find out about the product and arrange courier but that was not done instead i get a email requesting for self courier it which i have done

I had purchased a pair of Adidas sports shoes, with invoice no. S12437/17-18/2472 on 14th April 2017 at a total price of Rs. 2219 . The shoes have worn and torn from inside despite being used for only one and half months(The inside of the right shoe is completely torn as can be seen in the image) . Please let me know whether the product is under warranty like all branded shoes and if it can be replaced or returned.

I ordered adidas gray flipflops, but i received green 1. I always order from snapdeal only but never got this type of mismatch. Please look into it and make sure the correct product reaches the customer. I don't want to replace the item because u guys make a lot of time to do the same.
In the future make sure u guys deliver the right product, i would request the relevant authority personals to crossverify the product and then send for delivery.

Order id: [protected]

Gillette fusion flexball proglide razor with 4 flexball blades combo

I need refund for the item sir, this item is damaged, and the part of item is missing, in our customer care refund assurance given by sombody but still im not getting refund. Receiving damaged item means what is the use of it? I need refund for the same product. I purchased many product from the snapdeal, one of the valid customer, till the same process is is going on means how i purchase in my friends, and my family circle??? Please arrange my money back.
Thank you

I have placed an order of rs 7600 on 16th of may, but since i havent applied the voucher at that time, so i cancelled my order and placed the same after applying the voucher which cost me around 6800. As far as the snapdeal refund policy is concerned the money should be refunded in 10 days. After completion of 10 working days i lodged a complaint on their portal stating that my money has not been refunded into my account, they replied that they have initiated the refund on 16th may itself but somehow the bank has not delivered it. So i ask them about the transaction no of my order so that i can directly ask the bank about the same. But they blatantly refused and asked me to show the proof of my bank account statement. After a day i again send them a mail in which i gave a screen shot of my account statement. But adding to my dismay, they didn't even reply. So i called them after a day or so at that time they asked me to send account statement in pdf format. Later that day i send them required thing in pdf format. But i didn't get any confirmation from their side. For the last 5 days i have been calling them regularly, but their reply is that this thing will be resolved in 24 hrs. I am literally fed up with their pathetic replies that i will never ever order from snapdeal

I want my refund at the earliest. My complaint no is 42158402