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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 251

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K
Keyur09
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding return of a clothing product

Address:411038
Website:Snapdeal.com

I had ordered two different trousers from snapdeal website and when the i received the order, i found out that both products were of a similar colors (One being a grey color and the being a bit dark grayish) and one of them wasn't fitting me really well, so i placed a return request of the disliked product from their website.

Then, the next day i received a mail from them stating that this request couldnt be processed. I was...
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yashvendra400
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal seller fraud

Address:201308
Website:snapdeal.com

I ordered a sony bluetooth speaker from snapdeal on 7th may 2017 on cod, the emailed me that tha product is dispached, on 13th may a courier person came and deliverd me a product which was in snapdeal packing i recived the product and paid cash. the product was something else naming mini bluetooth speaker not one that i ordered i placed a complaint to snapdeal about that after that they say it is seller fraud we have canclled tha product...
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S
san1231
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money

Address:226010
Website:snapdeal.com

I had purchase a product from snap deal in the month of feb17. Due to some issue i return the product. But from last 3-4 month customer care executives of snap deal are giving me mental tension they are not returning my refund and giving me stupid reason that money transfer in 10 digit account no and zero not prefix before ac no. I am totally upset with this behavior. Pl. Do needful.

Name neha yadav
Registered mobile...
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R
Rakesh.das
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product specifications and later changed after complaint.

Address:560016
Website:www.snapdeal.com

Hi,

When I have placed order for my product, in specification it was mentioned as "Main Unit Condenser Coil Copper". But after receiving the product, i have realized the condenser unit was actually "Aluminium".

Now Snapdeal have rectified the product description to correct it after my complain and not giving any satisfactory answer even after my repetitive follow up.

I am planning and consulting...
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S
Sreeja Das
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue regarding delivery of lenovo z2 plus 32gb phone

Address:500073
Website:Snapdeal

Regarding order numbr [protected] which was supposedly delivered on 16th may, however, i haven't received any contact info of the delivery guy or the courier services and on on enquiring the reception people and security nobody seems to have taken the delivery. I had been calling Snapdeal customer service for a week now and to now not even the proof of delivery has been shared with me. Today they tell me that my product is delivered at the...
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Ritesh Lonare
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Crompton greaves 34 ltr mystique dlx personal cooler returned

Address:Aurangabad, Maharashtra, 431001
Website:snapdeal

I have ordered crompton greaves cooler from snapdeal on 04:30 PM, 17 Apr, 2017. Got it on 06:44 PM, 22 Apr, 2017. But unfortunately the cooler had leakage issues, so i requested for return, Snapdeal told me to courier the same to Bhiwandi. I couriered the same at Rs.1600/-. But till date there is no refund or communication from Snapdeal.

Order ID: [protected]....
+1 photos
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S
sumitsanotra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please do not purchase any product from Snapdeal.com...Totally fraud and unprofessional

Address:Jammu, Jammu and Kashmir, 180005
Website:WWW.snapdeal.com

I had ordered 5 products from Snapdeal on 16.05.17 (order id [protected]) & paid full amount of Rs. 7854/- through sbi debit card. But out of five products for one product i.e Kent Maxxx U. V water purifier company only update on their order page that product is packed and ready to dispatch for few days. on 19.5.2017 I had a mail from Snapdeal(after 3 days of placing order) that
Your order for Kent 7 Ltr Max UV Water Purifier couldn't...
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S
smileysid
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not being processed for returned items

Address:Mumbai City, Maharashtra, 400015
Website:www.snapdeal.com

Me and my wife had ordered 3 products from Snapdeal on 01.05.17 (order id [protected]) & paid full amount of Rs. 6021/- through credit card. The items (dress material) were delivered on 4 and 5 May. However we did not like the quality of the items and decided to return them. 2 of the items (worth Rs 2722) were picked up by Snapdeal logistic partner on 06.05.17 while the 3rd item (worth Rs 3299) is yet to be picked.

Snapdeal...
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Lipi Singal
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return not processed

Address:New Delhi, Delhi, 110088
Website:snapdeal.com

Hi,
This is regarding a return request placed for an order on Snapdeal. The return Ids are: 41299495 and 41299497. I had placed for return for two products belonging to these return IDs on 16 April, since then I have not got any resolution.

Below are the series of communications that I have received from Snapdeal on these returns, which are totally not in sync with each other and are completely vague.
1. 16...
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A
AnuroopaTR
from Yellapur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got fake hp 32gb pen drive instead of branded one. so i need refund

Website:www.snapdeal.com

Order ID: [protected]
Placed on: Fri, 4 Nov, 2016
I complained that i got fake pendrive instead of branded( 2 years warranty). Snap deal team said to make it sure that its not branded by Hp service centre. So i sent it to HP service centre Bangalore, they confirmed that its not branded and i sent the mail to Snapdeal which which i got from HP service centre. Finally after many times complaining, Snap deal team said they will...
+4 photos
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A
Aaru 478
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing product was sent to me

Address:Coimbatore, Tamil Nadu, 641042
Website:Snapdeal.com

I have received empty package there is no product inside of the package.
After I raised a complaint from snapdeal through Mobile app. After 2days they are suspended my account and they are simply said we can't do anything like that. Finally I am going to lose my money.

ORDER id- [protected]

Very very worst service snapdeal....
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Shobhan Singh Rathore
from Chakia, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong shoes (Red tape lifestyle brown casual shoes)

Address:160055
Website:snapdeal.com

I have order shoes and when i have receive it is another brand shoes also the shoes is dirty. If you are not a such a currier service why you are selling product. You just make fool of the customer.

Here is my order id : order id: [protected] (1 item)

I want this product before 26 may....
+1 photos
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M
madangopal_k
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim to have delivered microsoft xbox though no delivery has been actually made

Address:400094
Website:snapdeal.com

Ref: Order ID: [protected] Placed on 07 May, 2017 for Microsoft Xbox One Console with Kinect with 1 Extra Wireless Controller and 4 Games Downloadable Code (DLC) (Halo 5, Forza Motorsport 6, Fruit Ninja 2 & Kinect Rivals) cost Rs 35, 000

1. Status shows delivered on 11, May/ 2017. However, no parcel has been delivered.
2. I spoke to Snapdeal customer care executive on line around 10:30, as soon as I noticed the SMS on...
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ergauravagrawal90
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:Indore, Madhya Pradesh, 452001
Website:www.snapdeal.com

Before some days i had return my product successfully. Return is approved. But my refund is not initiated in my account. When i call to customer care of snapdeal. Then they said your account have suscipious activity. So we can not refund your amount. So now i have lost my money which is 900 rs.
Ticket id:[protected]
Order id: [protected]
Mobile number:- [protected]...
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Mohan Lal Bhattacharya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g turbo edition 1gb mobile.

Address:700001

Purchased 1 no. Moto G Turbo edition 16 GB Mobile from snapdal.com. On using the same 2days it found the battery getting such hot, the handset couldn't keep in my hand nor in the pockets. Filled for return/replace vide ticket Id: 41979091 of 18.05.2017. From then none has called me nor make any replace or return my monies.yesterday evening they sent me a mail, states "even after tried to contact you by our service engineer, u have not answered...
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ayushmohit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded

Address:110078
Website:Snapdeal

I bought an ASUS notebook on Snapdeal on April 28 with the order id [protected] which had some defect. Owing to that I returned the product on April 7 and it was picked by vulcan courier (Snapdeal). There was no status update as to where my product was but after numerous calls I finally got a response that they had product with them and will initiate the refund after quality testing. Again no update was provided and I called again to ask...
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Happy2330
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adidas superstar white casual shoe

Address:Chandigarh, Punjab, 160002
Website:Snapdeal

Em placed a order on 26april 17 and received this product on 3rdmay 17 but the product quality I dnt like it that's y em return this product. The product is pickup on 13th may 17. By snapdeal courier executive and after a quality check snapdeal email me on 18th may 17 snapdeal initiated my refund and reflect in 4 business days in my bank account. But I didn't get my refund in bank account. So em called to snapdeal customer support and ask...
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Amoloils
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled by snapdragon after product was dispatched to courier

Address:Mumbai City, Maharashtra, 400001
Website:www.snapdeal.com

Order was cancelled by snapdeal.com after order was handed over to courier service. Order was cancelled by snapdeal probably because when i booked, order was booked under 10% discount. Snapedeal.com us asking me to book the same order again. But now they don't have that same offer (They have purposely cancelled order just after 12 hours after offer was discontinued).
Now, i need the same ordered product at the same diacounted price...
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Raghavc
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled because of Snapdeal error

Address:Durg, Chhattisgarh, 490026
Website:Snapdeal.com

Order Id.[protected] has been placed for Sony Bluetooth speaker. Snapdeal has stated it at offer of 4990/- and I have purchased it. Now you are cancelling it stating technical glitch. Please don't make fool out of customers like this. I m very unhappy. Never to shop on Snapdeal. Snapdeal team better get your act together and get me out of this situation ?????...
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Chintan D Parekh
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product sent

Address:Vadodara, Gujarat, 390020
Website:Www.snapdeal.com

I order for philips body grommer rs 749 but i have received nova trimmer which is of no use to me and is not as per my order..

So please return it and refund my amount.

I attached 3 photos..
Shyam world's 101 sairam complex, surat is fraud company..
Snapdeal ke thru usne 7 se 8 logo ko fraud kiya hai.. So please return and refund my money as soon as possible.....
+3 photos
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