Snapdeal.com Complaints & Reviews

Dear sir
Greetings...
I have bought a play store redeem card from snap deal but when I entered the code it is showing error...
so I request to you replace the card or refund please do the needfull ASAP
Order I'd [protected]
Thanks
Note costumer care not answer my call and e-mail

I was having some money in my freecharge account because of fake products sent by snapdeal, i told snapdeal that transfer the amount in my bank account, after 15 days i told them that i haven't received my refund, snapdeal told we have done, show us your bank statement, i provide them my bank statement, after that they replied, ""talk to your bank we have nothing to do with this",. I paid to snapdeal and now they saying go and demand the money from bank

Email - [protected]@gmail.com

I bought a product on snapdeal under 'snapdeal gold' according to which I was supposed to get faster delivery and easy returns. Promised date of delivery was 9th of May and I got it delivered on 10th of May. Now I wanted to return the product because of this same reason, but to my surprise there are no such options available to return. Like Amazon offers you enough reasons to return and get a refund, Snapdeal gave me only three options. There was no option of easily returning the product like if I am unsatisfied with the product or anything else. According to Snapdeal the product has to be damaged, old, used to get a refund. As I opened the product it appeared like old and used so I immediately followed the return procedure. The item got picked up and I followed the status of the refund, but there was no update till 14th. I then contacted the customer care. They told me that will get back to me as soon as possible. I tweeted about the same, sent a mail, called customer care, but all I got to hear was apologies, that is it. Today I got a call saying that they had done a quality check and found the product well enough to be delivered back to me and that they are sending the product back to me and I have to accept it. I said I will not be accepting as I want the refund now and not the product. The executive then said that they are sending it and will not be responsible if I do not accept the delivery. My reasons to ask for a refund, first, it got delivered late and second, it appeared as a used one. Now I have no clue how to proceed further with this case.

I started affiliate marketing through Amazon, Flipkart and Snapdeal simultaneously & i have got my first payment through Amazon & Flipkart but not from Snapdeal. Amazon & Flipkart customer care are very helping in solving problems but when it comes to snapdeal they never replied to my mails and even their Affiliate website don't have any information regarding payments like Amazon & Flipkart.
I have earned around 94000 rupees through snapdeal affiliate program but haven't received any payment even after 3 months, i have mailed them for the same problem but i didn't got any reply from them.

I have been ordered a surya crystal blue flower 3 automatic (Glass top gas stove) on 13th of december 2016 through debit card of total amount rs.2003.
The product has been delivered to me at 20th of december 2016 which is in purely damaged condition. I demanded the refund of the particular amount which i paid through the debit card. So i tends to send the product through courier and i also uploaded the courier bill at the website. The product which i resent was sent back to me. So i approached the customer care and informed the complaint. They have said that our usher will come within next 2-3 days to you and pick up that damaged product (Gas stove), and said that after the quality check we will refund the amount within next few days.
But till today 15th of may 2017, nobody came and picked up the damaged product which is still in my home and there is utter silence about my money rs.2003. One good thing about them was they have sent the money of courier amount rs.400 (Which i tried to send the product) to the freecharge wallet.

Snapdeal.com
10:19 AM (5 hours ago)

to me
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Dear Sir,
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This prize are assured only for selected customer with limited period offer. You can grab this one time bumper opportunity by availing a single offer from

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If you will purchase any product Rs.4999, Company will provide you a one assured gift totally free of cost. If you have any complaint write us: [protected]@snapdealsonline.com You can also call on our customer care number [protected] (24*7) available. You will get a best solutions within 24 hours, your problem will be resolved.
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We will feel happy to help you.

NO HIDDEN CHARGES.

ASSURED GIFTS:-

1- Dell Laptop 15.6 Inch
2- Sony Led TV 40 Inch
3- Apple I Phone 6s (16 GB)
4- LG Washing Machine 8.5 Kg
5- LG Refrigerator

You can done your payments below mentioned mode of payments.

MODE OF PAYMENTS:-

1- Internet Banking
2- NEFT/IMPS
3- Pay tm
4- ATM Transfer
5- Cash Deposit
6- Oxygen wallet
7- Mobile Banking
8- Vodaphone M- Pesa
9- Airtel Money
10- Money Transfer Shop

Regards,
Snapdeal Team
New Delhi

K95964620 is a con. No. I've already send you through courier my mobile lecco le2 is defective when delivered they r not replacing my item nor refunding, please help me. Replacement code is crp[protected]. If didn't get i will complaint on consumer i will not leave him to the end. Even after telling so much they are not replacing nor responding anything what should i do snapdeal is a total fraud company

I bought my lenovo from snapdeal on 29/9/2016 with warranty of one year but the warranty is expired on 29/2/2016.how it is possible
give me the answer otherwise i will file a fir against you

I purchased Phillips trimmer on 7 May 2017 and made the payment through credit card. My order was cancelled on 13 May 2017. Reason for cancellation was stated as unavailability with seller but when i checked the product was available. I bought the product on discounted price and now the price has gone up again so it doesn't make sense taking a refund and trying to order again

Mob no [protected]

I cancelled my ordered on snapdeal. Order was not delivered to me and was in transaction state only. I cancelled the transaction. Its more than 15 days till now there is not any return nor reply from snap deal persons. Written them 4 times, uploaded my bank details also. Order ID: [protected]. What should I do. should I go to consumer court against this.

Ordered two necklaces; paid for both but got only one; we asked you to add the money to free charge- still not done- and more annoying youre asking us to return the necklace we never even got. My money has been taken without my proper consent. I keep getting calls from you but none of these calls proved helpful. I thought this would never happen but it did. Not satisfied.

I have ordered a gas burner from snapdeal and received a faulty product on 26th apr 2017. Immediately i raised a return / replacement request. But there is very poor service by customer care. Till today i have been foliwing up with customer care and they have been giving me assurance that product will be picked up in another 48 hrs. There 48 hrs deadline has not come to an end. Its more than 15 days i have raised a compalint but no action. Very poor services. I want my money back as a refund since the product is of no use for me.

My order id is [protected]. Snapdeal automatically cancel this order by saying "we tried to place the order with alternate seller but unsuccessful and had to cancel it". Why they show such product that currently unavailable for them. I placed order 4 days before i received cancellation msg and during that 4 days they show your order was packed and ready to dispatch than why snapdeal cancel this order.

I have ordered nutrilite cal mag d worth rs.700, my order id is [protected]. Today on 12th of may, in afternoon i got snapdeal parcel through the courier with payment of rs700. After opening the parcel i found a different product, named 'herbal cap of munaga' of worth rs.90.
The return address given on the courier was - 19-3-1e - j, postal colony, koramenugunta road, tirupati-517501, a. P. When i tried to track my order it was showing the status of 'ready for shipment'. The product now was not available to my city pin code, on snapdeal website. I complaint on the site for returning of product.in evening i got an email stating that my order has been cancelled because it can not be fulfilled by the seller.
As i am sure now that a fraud has been done, but i am amazed that how come my address and contact no has been used for delivery with the parcel package of snapdeal by such fraud company.
Who well be held responsible for my loss? I have completely lost my faith in online shopping.

I have ordered Hindware Primo GL4 Gas cooktop auto ignition. But Snapdeal delivered manual Ignition. So I have called customer service and requested for replacement of Auto ignition. To my surprise even replaced product I have received the manual ignition and I have requested Snapdeal to return the money as they dont have Auto ignition. Snapdeal took the product and its more than a month and still not returned my money and suspended my account. Snapdeal agent called and due to internal checks, they can not process the refund and at the same time the product back as well. My money of 6300 is stuck with snapdeal.

I am naresh. I booked Philips QT4011/15 Pro Beard Trimmer Red & Black on snapdeal website on 08 May, 2017. My order ID is [protected]. Today I have received parcel. when I opened it, there was a NOVA trimmer inside the box. I have registered complaint on snapdeal customer care, but I have not received reply. I want to replace this NOVA trimmer to Philips trimmer, because I have paid for Philips trimmer. please hela me.

Hi myself razkamal... I ordered a t shirt on snapdeal. Got delivered. But i had a size issue.. So i replaced the item and the courier boy picked up on 3rd of may... Now it's 12 may but got no update from snapdeal... I am feeling like i don't want that t shirt anymore.. So please refund my money asap... Otherwise i won't order anything from snapdeal in future...
My order id :[protected]
Item name: united colors of benetton white regular fit polo t shirt (Size l)
Hey snapdeal! Do respond to my complaint

Delivered non ordered product. Returned the product, customer care executive saying refund not possible. Order. No: [protected] dated: 23/4/2017

I have purchased wd elements 2TB hard disk from snap deal on 7 may 2017
I got a confirmation message from a snap deal that product is confirmed. I have paid for the product via online transaction.
after 5 days I got a message from a snap deal that they canceled my product. All I want is my product get delivered to me for what I paid
order id: [protected]

I ordered product is damaged so I filed a Return Request on same day of delivery.

Now 10 days no reply from Snapdeal.

Not pickup yet.