Snapdeal.com Complaints & Reviews

I have been ordered a surya crystal blue flower 3 automatic (Glass top gas stove) on 13th of december 2016 through debit card of total amount rs.2003.
The product has been delivered to me at 20th of december 2016 which is in purely damaged condition. I demanded the refund of the particular amount which i paid through the debit card. So i tends to send the product through courier and i also uploaded the courier bill at the website. The product which i resent was sent back to me. So i approached the customer care and informed the complaint. They have said that our usher will come within next 2-3 days to you and pick up that damaged product (Gas stove), and said that after the quality check we will refund the amount within next few days.
But till today 15th of may 2017, nobody came and picked up the damaged product which is still in my home and there is utter silence about my money rs.2003. One good thing about them was they have sent the money of courier amount rs.400 (Which i tried to send the product) to the freecharge wallet.

Snapdeal.com
10:19 AM (5 hours ago)

to me
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Regards,
Snapdeal Team
New Delhi

K95964620 is a con. No. I've already send you through courier my mobile lecco le2 is defective when delivered they r not replacing my item nor refunding, please help me. Replacement code is crp[protected]. If didn't get i will complaint on consumer i will not leave him to the end. Even after telling so much they are not replacing nor responding anything what should i do snapdeal is a total fraud company

I bought my lenovo from snapdeal on 29/9/2016 with warranty of one year but the warranty is expired on 29/2/2016.how it is possible
give me the answer otherwise i will file a fir against you

I purchased Phillips trimmer on 7 May 2017 and made the payment through credit card. My order was cancelled on 13 May 2017. Reason for cancellation was stated as unavailability with seller but when i checked the product was available. I bought the product on discounted price and now the price has gone up again so it doesn't make sense taking a refund and trying to order again

Mob no [protected]

I cancelled my ordered on snapdeal. Order was not delivered to me and was in transaction state only. I cancelled the transaction. Its more than 15 days till now there is not any return nor reply from snap deal persons. Written them 4 times, uploaded my bank details also. Order ID: [protected]. What should I do. should I go to consumer court against this.

Ordered two necklaces; paid for both but got only one; we asked you to add the money to free charge- still not done- and more annoying youre asking us to return the necklace we never even got. My money has been taken without my proper consent. I keep getting calls from you but none of these calls proved helpful. I thought this would never happen but it did. Not satisfied.

I have ordered a gas burner from snapdeal and received a faulty product on 26th apr 2017. Immediately i raised a return / replacement request. But there is very poor service by customer care. Till today i have been foliwing up with customer care and they have been giving me assurance that product will be picked up in another 48 hrs. There 48 hrs deadline has not come to an end. Its more than 15 days i have raised a compalint but no action. Very poor services. I want my money back as a refund since the product is of no use for me.

My order id is [protected]. Snapdeal automatically cancel this order by saying "we tried to place the order with alternate seller but unsuccessful and had to cancel it". Why they show such product that currently unavailable for them. I placed order 4 days before i received cancellation msg and during that 4 days they show your order was packed and ready to dispatch than why snapdeal cancel this order.

I have ordered nutrilite cal mag d worth rs.700, my order id is [protected]. Today on 12th of may, in afternoon i got snapdeal parcel through the courier with payment of rs700. After opening the parcel i found a different product, named 'herbal cap of munaga' of worth rs.90.
The return address given on the courier was - 19-3-1e - j, postal colony, koramenugunta road, tirupati-517501, a. P. When i tried to track my order it was showing the status of 'ready for shipment'. The product now was not available to my city pin code, on snapdeal website. I complaint on the site for returning of product.in evening i got an email stating that my order has been cancelled because it can not be fulfilled by the seller.
As i am sure now that a fraud has been done, but i am amazed that how come my address and contact no has been used for delivery with the parcel package of snapdeal by such fraud company.
Who well be held responsible for my loss? I have completely lost my faith in online shopping.

I have ordered Hindware Primo GL4 Gas cooktop auto ignition. But Snapdeal delivered manual Ignition. So I have called customer service and requested for replacement of Auto ignition. To my surprise even replaced product I have received the manual ignition and I have requested Snapdeal to return the money as they dont have Auto ignition. Snapdeal took the product and its more than a month and still not returned my money and suspended my account. Snapdeal agent called and due to internal checks, they can not process the refund and at the same time the product back as well. My money of 6300 is stuck with snapdeal.

I am naresh. I booked Philips QT4011/15 Pro Beard Trimmer Red & Black on snapdeal website on 08 May, 2017. My order ID is [protected]. Today I have received parcel. when I opened it, there was a NOVA trimmer inside the box. I have registered complaint on snapdeal customer care, but I have not received reply. I want to replace this NOVA trimmer to Philips trimmer, because I have paid for Philips trimmer. please hela me.

Hi myself razkamal... I ordered a t shirt on snapdeal. Got delivered. But i had a size issue.. So i replaced the item and the courier boy picked up on 3rd of may... Now it's 12 may but got no update from snapdeal... I am feeling like i don't want that t shirt anymore.. So please refund my money asap... Otherwise i won't order anything from snapdeal in future...
My order id :[protected]
Item name: united colors of benetton white regular fit polo t shirt (Size l)
Hey snapdeal! Do respond to my complaint

Delivered non ordered product. Returned the product, customer care executive saying refund not possible. Order. No: [protected] dated: 23/4/2017

I have purchased wd elements 2TB hard disk from snap deal on 7 may 2017
I got a confirmation message from a snap deal that product is confirmed. I have paid for the product via online transaction.
after 5 days I got a message from a snap deal that they canceled my product. All I want is my product get delivered to me for what I paid
order id: [protected]

I ordered product is damaged so I filed a Return Request on same day of delivery.

Now 10 days no reply from Snapdeal.

Not pickup yet.

Snapdel has provided me a defective item soo i had complained at the same date... Bt ye log ne phele engineer visit krwaya phir bola ki service center aur ayse krte 7 days ho gaya phir mail aata hai ki return ni hoga product...
Lenevo phab plus jo ki magwaya usme phone pe crack bhi hai.kam se kam inlogo ko 25 baar se jayda baar call kr chuka hu bt aj krenge kal krenge aur kabhi ni kiya ye log ne problem resolved na hi aj tak apne senior se baat krwaya
Worst experience with snapdeal...

So i bought protinex and lotus herbals and those two products (Each of rs 630 and rs 528) from different snapdeal sellers and from those two two i recieved different item, this app can turn your nightmare into reality, dont buy anything from this app 😾😾😾😾 if your luck is good, you get your desired item, i want to kill the seller right and right there

Hi snapdeal team my name is meet i have received a call on the date of 10 th may from priya sharma that you are the lucky winner of snapdeal contest and we will send you a gift iphone 6s but for that you have to do the shopping of minimum 5000 rupees then she says that we will ditach your gift and send it to your address then they i have select the product of 5000 ruppes and then she said that you have to pay the amount by online transaction and i have send 5000 ruppes by paytm then she said that your order will reach in 2 to 3 days dir please help me for get back my money

I have ordered prince julia 50pcs container but i have received 36 pc's first time... I was given replacement​ request now i have received 34 pc's instead of 50 pc's. Snapdeal cheated to customer... I was suffer from last 20 days... It's not good customer practice... I have order this for my relative... Now i want refund amt without replacement. My order no.[protected].