Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 247

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rameshganga
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal cancelled my order-philips trimmer-order id: 19194203642

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Snapdeal cancelled my order - order id: [protected]
Philips trimmer with out my consent. I need the same product with the same price they quoted as 4-july-2017...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
complain_centre
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exposed my order details i. E., address, phone no. To other fraud party

Address:700065
Website:www.snapdeal.com

My order to snapdeal was made on 29th may, which was supposed to be delivered in between 4th - 7th june, 2017 . On 2nd june a false order ( just a piece of rugged cloth ) had been delivered on my address and my attendant received it as it had my name and address details and exact c.O.D of my original order was mentioned.

On 4th june, snapdeal cancelled my original order abruptly.

Being cheated i made a complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
YASH_MEHTA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Philips beard trimmer qt4009/15

Address:Mumbai City, Maharashtra, 400031
Website:www.snapdeal.com

To whomsoever it may concern,

I, yash mehta, ordered a philips beard trimmer qt4009/15 at snapdeal at a price of rs 799. The order got confirmed. Order id [protected], date of order 4 june, 2017. The very next day price rose by more than 1000rs. And then on 5th, i received a message that your order cancelled. I called customer care, she told its a technical error. On 6th again i rcd same msg. I called customer care. They told...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnu Rkx
from Amalapuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IPhone 6 gold

You have delivered a duplicate i phone 6. It's not working right now... As i took it to i phone shop, they told me it's duplicate... I have spent my 36000 ₹ on this one. I want to return this and want a refund... Or it's gonna be consumer court issue.
Product was ordered on 3-3-17 and delivered on 11-3-17.
Oder id: [protected]
Seller name: gsr trading
Invoice number: sa 6288/16-17/110

Resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishant.21
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product cancelled without reason

Address:Chennai, Tamil Nadu, 250002
Website:Snapdeal

I ordered a Phillips qt4011 trimmer from Snapdeal on 4/6/2017 and from next day I received about 10 messages as in screenshot 1 and 2 that order is cancelled if seller try to deliver the products deny it so I write a mail to Snapdeal and next day first I receive a mail that product will be delivered as promised (screenshot 3)but after half an hour I receive another mail containing that order is cancelled(screenshot 4) then I write again about...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nayakaryan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled my order

Address:Ghaziabad, Uttar Pradesh, 201009
Website:Snapdeal.com

Snap deal cancelled my philips trimmer order without any reason so i m very unhappy and the customer care also regreat full i m in very difficulty to order my philips trimmer so i complained on this sanpadeal site i need my order back in same price range plz solve this issue very quickly as possible so i don't need to any complaint on this site please help me sir......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CA Nimesh Jariwala
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled my order

Address:Surat, Gujarat, 395017
Website:www.snapdeal.com

I had Purchased Philips HP6548/00 Epilator, Bikini Trimmer combo pack for women Beauty Care Pink Via Order No. [protected]
Dated 04.06.2017, payment via debit card
Order get cancel by giving the reason that "Order could not be fulfilled due to unavailability with seller"
I want the product at the discounted rate and i am not interested in Refund....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shiva_dixit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blank box in place of ipod touch

Address:122001
Website:snapdeal.com

I order an apple ipod touch from snapdeal.
When i open the box there was only blank box inside the packaging.
I received blank box in place of i pod touch. When i inform snapdeal regarding this issue they denied for refund now i lost my money.
And snapdeal not taking any action they simply denied for refund and blocked my snapdeal account as well.

Can any one help me in this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jatin Godhani
from Ahmedabad, Gujarat
Report
Copy

Used product vivo v5 mobile

Address:Rajkot, Gujarat, 91
Website:Snapdeal.com

My product Order ID: [protected] Reference no: 42119482
Placed on: Sat, 20 May, 2017 Issued on: Thu, 25 May, 2017...
this product completely used..i am try to more time complain in Snapdeal care but not receive thid product.
please solve my complain
thank you,
rajesh
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hgandhi
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund yet not credited

Address:393001
Website:www.snapdeal .com

I did ordered puma sandles on 24 may 2017 of amount 694 from snapdeal via debit card payment.
I did cancel the order on 29may 2017 before product gets delievered to me.
As per snapdeal terms, they will refund my money within 7-10 working days.
Today is the 6th june 2017. Still my money is not refunded.
I want my refund within 24hours without any argument. I have already file a complain in consumer forum for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khan Gayasuddin
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelling the orders without any reason.

Address:Thiruvananthapuram, Kerala, 695583
Website:snapdeal.com

Seems like Snapdeal turned out to be an gaming website rather than an ecommerce website. I am placing the orders and after few days Snapdeal is cancelling my orders without any reason. I am not sure why this is happening.
This is not being the first time. A month ago I placed an order and it was cancelled. Recently I have placed one more and yesterday I have received a message saying order has been cancelled.
Order no'sbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vienna
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Black heel wedges return

Address:New Delhi, Delhi
Website:m.snapdeal.com

I had ordered for black heel wedges in the month of december 2016... D product got delivered but since the product don't fit me... I requested for an exchange...
The snapdeal people collected my product in december 2016 and never gave me an exchange neither refunded my money... On the other hand, there is a problem on my homepage where in it appears that the black heel wedges are refunded already
I called them several times...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dathwik Kolikonda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dragonwar ele g9 thor

Address:507001
Website:snapdeal.com

Dear snapdeal, i've ordered dragonwar ele g9.
It worked fine for 4 months, i used connect it to my laptop
My laptop's os is windows 10.
After 4 months it stopped to work, when i connected it it works fine for 30 seconds and then it stops to work.
I ordered it on 16th october 2016.
Please allow me to claim my warranty

Order id:[protected]

Thank you,

From : dathwik...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin1750
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order address - contact number change request

Address:Gurgaon, Haryana, 122016
Website:www.snapdeal.com

Contact number mentioned in address got lost and no longer active. So need to change that to [protected]

Date : - 5 may 2017 around 4:00 pm

Solution :- change contact number to [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aamit Banduni
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hammer of thor

Address:Jamnagar, Gujarat, 110077

Team, i ordered hammar of thor medicine but snapdeal send a book and i was may be not see its book aur medicine. But now snapdeal is saying return money not be possible and snapdeal custmare care services very pathtick
I ordered an item from snapdeal almost one month ago named. Hammar of thor of cost1200. After delivered the item, i returned within same day according to t&c but still i don't receive any refund i tried to contact with...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mdafzal1971
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal I'm complaining about not receiving refund after returning the item. I purchased.

Address:Hyderabad, Andhra Pradesh
Website:www.snapdeal.com

I ordered an item from snapdeal on 03/4/2017 order id [protected] named Symphony 12 Ltr Diet 12T Air Cooler of cost 6299. After delivered the item, I returned within 7days according to T&C but still I don't receive any refund or replacement. I tried to contact with customer care survice center but none took my complaint seriously. Everyday, they says wait for 24 hours. I h've the pickup sheet of returning the item and I allready shared that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manav malik.
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account suspended without any reason

Address:Ghaziabad, Uttar Pradesh
Website:Snapdeal app

My account is suspended without any reason and my refund req is closed but i dont know any reason why snapdeal is looting me......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Partha Pratim Bora
from Diphu, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about not receiving refund after returning the item. I purchased.

Address:Nagaon, Assam, 782446
Website:Snapdeal.com

I ordered an item from snapdeal almost one year ago named Iball slide of cost 15500. After delivered the item, I returned within 7days according to T&C but still I don't receive any refund or replacement. I tried to contact with customer care survice center but none took my complaint seriously. Everyday, they says wait for 24 hours. I h've the pickup sheet of returning the item and I allready shared that with them but still no-one is there...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
O
onetouch
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal of refund of Rs 9456 by snapdeal.com for order ID 18948618101

Address:403521
Website:snapdeal.com

Sir, this is regarding my order id [protected] placed on 2nd may 2017 for f&d t30x tower speakers but i was send some frontech make home theater speakers instead of my ordered f& d tower speakers in the package.. I then opted for a return and refund of the product and as directed by snapdeal.com by email dated 20th may 2017 to courier the said parcel by any local courier service within 5 days, i send the above mentioned item by dtdc courier...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinay Sachdeva
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal has blocked my account and refund pending

Address:Ludhiana, Punjab, 141001
Website:www.snapdeal.com

I got an email from Snapdeal today.

After closely reviewing your account, we have found some transactions that do not pass our internal checks. As a result, we are cancelling your order and closing your account. Please note that all other open orders and refund claims on this account have also now been cancelled.

Going forward, you will not be able to make any transactions using this account. You are also strongly...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy