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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 258

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P
puligujju
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty not updated

Address:522124
Website:www.snapdeal.com

I purchased the Dell Inspiron laptop with 2 year onsite warranty. The product delivered on time and when I check this product on dell website it is shows the warranty expires in 6 months. I contacted the dell regarding the 2 year warranty and invoice details they told contact the seller. They I communicated the same to snap deal customer care on April 2nd 2017. Snap deal told the seller needs 14 days to update the warranty details. After...
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D
Damodharan Devarajulu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wybor F1 W32 N06 80 cm (32) Smart HD Ready DLED Television / Damaged product received

Address:601201
Website:www.snapdeal.com/myorders

Am Ordered Wybor F1 W32 N06 80 cm (32) Smart HD Ready DLED TV through Snapdeal.

Order ID: [protected], Placed On 15 Apr, 2017

Its received, Installation started snapdeal authorized service person came 7.30 PM and opened the item box in front of me.

The Item was got damaged. The Installation Person also observed the defect. Installation report mentioned the damaged product received.

We...
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S
sidch95
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Newly bought laptop doesn't have charger

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.snapdeal.com

I ordered below laptop.
https://www.snapdeal.com/product/lenovo-yoga-500-2in1-laptop/[protected]

As soon as i opened it, i found there is no adapter. So i applied for return.
After 2-3days they replied saying they have raised a request. After 7-8 days nothing happened. No one came. Daily i called customer care and they kept telling someone will come. One day they told don't call us. We will come when time comes....
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S
Sabnam Nissa
from Hyderabad, Telangana
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Worst Customer Service

Address:Sambalpur, Odisha

I have ordered an Ac from Snapdeal.But nobody is responding on customer care....
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F
forsal hash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged acer aspire es1-521 notebook received

Address:400095
Website:snapdeal.com

I ordered acer aspire es1-521 notebook amd apu a8 4 gb 39.62cm (15.6) linux black

When it arrived i found that the dvd drive is not working. I immediately called snapdeal on 22nd april 2017 and spoke to customer service who gave me 2 options either i can get the refund or replacement.

I chose replacement pc. Then he said he had recorded my complain and gave me the reference no: 41444559 so that our back end...
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M
Madhu@Madhuri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile refund / return

Address:Chittoor, Andhra Pradesh, 517002
Website:Snapdeal app

I booked oppo mobile on 6th april in snapdeal.. It has been used mobile.. So there is an option for return or replacement i selected for return and i called to customer care regarding for refund they said i have refund option u came send it back.. I selected for refund but no body came to pick that.. Againg i called to snapdeal c. Care they are telling we won't give money back and no return or replacement also snapdeal snapchat has been cheated...
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C
Chungkham
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reschedule of pick up

Address:New Delhi, Delhi, 110067
Website:snpdl.in

I made replacement pick up on 24th April, 2017 on receiving a defective item(id=[protected]) from SNAPDEAL. My replacement pick up date is supposed to be on or before 26th April, 2017(which I thought they would come on 26th April. But they came on 25th April instead and I missed to receive their call as I was out for my work and asked me to reschedule the pick up date. I don't see any option, however, to contact and reschedule pick up in...
+5 photos
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A
anoopvaidya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund after account suspended

Address:560100
Website:snapdeal.com

I am doing shopping from you from many years. I may have purchased items over Rs. 1 Lakh. It was happy shopping with you considering few items were not upto the mark or size issue, or defects. I returned them, still I can say the total return would not be more than 20% of overall purchases.

Last month I ordered few dresses of Rs.3383/- and none of them were as good as shown in the pics, even size was the issue. A return was...
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Pranab Biswas
from Rajmahal, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited after completed 4 business day

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Dear Sir,
in connection my previews mail dated 18/04/2017 regarding the above subject i regret to inform you that from 06/04/2017 to till date we have not get my refund money, And while i call regarding above matter through toll free number of snapdeal, the representative of your office failed to satisfied answers. The representative namely dipak & others and lastly Arjun Sharma, (SUPERVISOR ) asked on today but they did not resolve...
+2 photos
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S
Shthomas
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not made fully though product was damaged on delivery

Address:New Delhi, Delhi, 110065
Website:snapdeal.com

I placed an order for a photron lens cleaner on 7th April by paying Rs 899 on Snapdeal website. The product was delivered, but with the seal broken. I asked for a replacement from Snapdeal. The replacement was sent, but again on opening the outer packaging i found the product seal broken. I therefore requested for a refund as Snapdeal did not replace the second time.
The amount refunded to me was not 100%.Snapdeal deducted Rs 351 from...
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A
aman Shakoor
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud from snapdeal

Address:Gurgaon, Haryana, 208014
Website:www.snapdeal.com

I am trusting snapdeal company only but i registered a refund complaint of my watch and it is pick up on 12th of April and courier boy give me a pick up receipt so I talk to the customer service advisor because my status show pickup schedule but it is picked up they told me tomorrow is your status will be updated and when I talk to advisor next day he told me tomorrow is your status will be updated and after next day he told me that your...
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D
Darshan Gurjar Films
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not pick up my return product

Address:400067

Snapdeal is fake.
Snapdeal service is more than worst service i have ever experienced!!

I have ordered blue skirt from snap deal orde
I have raised a return because i do t like
Dis product what actually i have ordered. So receive a mail on 20 march to 20 aprilthat within 3 working days they will arrange a pickup. But today it's23rd april now and no one has shown for it. This is a waste service what snapdeal...
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L
llllllllllllll
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not give payment

Address:302012

Dear sir
I join snapdeal in last dec. and i made ggod sale but my payment does not give by you I mail many time so you ralease my some payment and say due balance will give you next 2 payment cycle (i have written answer by you on case idID: 07395847, ID: 07405988, ID: 07399044 ID: 07483716 I also talk many time on seller help but they also say for wait now seller helpline also closed I create a case on seller panel but after 5-6...
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R
reshu garg
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my money.

Address:380005
Website:www.snapdeal.com

I ordered a pair of lee cooper blue training shoes with order no. Order id: [protected]. The shoes were returned due to size problem.
Now after almost a month snapdeal.com is not returning my rs. 1899/-.
On inquiring they are saying that they have stopped my refund and are not giving me any valid reason.
Despite of calling them many times, i have not received any satisfactory answer.
No site has authority of...
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Ansariamin830
from Deulgaon Raja, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal not refund my money???

Address:Nagaur, Rajasthan
Website:Snapdeal.von

My suborder i'd no. 1) [protected], 2) [protected] addidas shoes 9 or 10 size i call customer care say not satisfied this product or issue with shoes size and next day product was successfully pickup on 12/4/2017 by vulcan courier
... But 12day after i was tracking my product same massage show on snapdeal a/c pickup successfully... And i also many call customer care but no any response or not solve my problem...
Vulcan express...
+4 photos
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Enu Neeru Arora
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

L'oreal liss unlimited hair masque

Address:201014
Website:www.snapdeal.com

This product which I ordered was delivered to me in a well packed condition. Even the box was plastic cover wrapped. After opening the box was fine to look at. But to my horror as I applied the mask to my hair they got badly stuck. It was a fake product which they are not taking back now. They say they need wrapping and all other excuse. Pathetic vendor...
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A
anajazz
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:Allahabad, Uttar Pradesh, 211015
Website:Snapdeal.com

My order id is [protected]. I have returned this item on 19th april 2017 because of some faulty issues. I have called customer care so many times but there is no response. It's being 4 days till then, but i didn't get the refund money for this item. I have also provided my account detail for neft transfer. Kindly, resolve this issue as soon as possible....
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M
Manas2002
from Kolkata, West Bengal
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I received a watch but it is defective and Snapdeal is not returning it.

Address:793009
Website:Snap deal

I have ordered a watch gt08 suborder id is [protected] which came but it is defected. Then i want to return it but they are showimg that watches are not eligible for return/replace. This is not good because every time any one order they will send defected piece and dont even return it....
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N
Nithila Nallasamy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received brick instead of mobile

Address:Gurgaon, Haryana, 122001
Website:www.snapdeal.com

Received a brick instead of mobile. I have attached the photos of the same.
INVOICE NUMBER : SB54BD/17-18/3316 INVOICE DATE : 19-Apr-2017
PIOUS FASHION PVT. LTD-Makali_ProBLR C/o ProConnect Supply Chain Solutions Ltd, SY No. 102/1, Adakamaranhalli Village, Dasanapura Hobli, Makali Post...
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Himanshi Sisodiya
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement for the project

Address:Mandsaur, Madhya Pradesh, 458001
Website:[email protected]

I have request you for replacement of my product that iss blue casual shoes.
I had send corier receipt for but i did not get any respone form side of snapdeal....
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