Snapdeal.com Complaints & Reviews

Snapdeal is fake.
Snapdeal service is more than worst service i have ever experienced!!

I have ordered blue skirt from snap deal orde
I have raised a return because i do t like
Dis product what actually i have ordered. So receive a mail on 20 march to 20 aprilthat within 3 working days they will arrange a pickup. But today it's23rd april now and no one has shown for it. This is a waste service what snapdeal is offering.

Dear sir
I join snapdeal in last dec. and i made ggod sale but my payment does not give by you I mail many time so you ralease my some payment and say due balance will give you next 2 payment cycle (i have written answer by you on case idID: 07395847, ID: 07405988, ID: 07399044 ID: 07483716 I also talk many time on seller help but they also say for wait now seller helpline also closed I create a case on seller panel but after 5-6 day i call come from there side and say for wait
3 months gone my big (in lakes) due
i have all settaled payment list from there side (this is proof that of my sale payment due)
if snapdeal not give me answer soon i will case on snapdeal
my seller code is sa07ca
contect no [protected]

I ordered a pair of lee cooper blue training shoes with order no. Order id: [protected]. The shoes were returned due to size problem.
Now after almost a month snapdeal.com is not returning my rs. 1899/-.
On inquiring they are saying that they have stopped my refund and are not giving me any valid reason.
Despite of calling them many times, i have not received any satisfactory answer.
No site has authority of holding anybody`s refund.

My suborder i'd no. 1) [protected], 2) [protected] addidas shoes 9 or 10 size i call customer care say not satisfied this product or issue with shoes size and next day product was successfully pickup on 12/4/2017 by vulcan courier
... But 12day after i was tracking my product same massage show on snapdeal a/c pickup successfully... And i also many call customer care but no any response or not solve my problem...
Vulcan express site also not working... Not show tracking detail...
Where is my product snapdeal please solve my problem urgently and refund my money
And see the below attachment order detail.
Me trust snapdeal but 1stime bad experience with snapdeal very poor service and not solve my problem urgently

This product which I ordered was delivered to me in a well packed condition. Even the box was plastic cover wrapped. After opening the box was fine to look at. But to my horror as I applied the mask to my hair they got badly stuck. It was a fake product which they are not taking back now. They say they need wrapping and all other excuse. Pathetic vendor

My order id is [protected]. I have returned this item on 19th april 2017 because of some faulty issues. I have called customer care so many times but there is no response. It's being 4 days till then, but i didn't get the refund money for this item. I have also provided my account detail for neft transfer. Kindly, resolve this issue as soon as possible.

I have ordered a watch gt08 suborder id is [protected] which came but it is defected. Then i want to return it but they are showimg that watches are not eligible for return/replace. This is not good because every time any one order they will send defected piece and dont even return it.

Received a brick instead of mobile. I have attached the photos of the same.
INVOICE NUMBER : SB54BD/17-18/3316 INVOICE DATE : 19-Apr-2017
PIOUS FASHION PVT. LTD-Makali_ProBLR C/o ProConnect Supply Chain Solutions Ltd, SY No. 102/1, Adakamaranhalli Village, Dasanapura Hobli, Makali Post

I have request you for replacement of my product that iss blue casual shoes.
I had send corier receipt for but i did not get any respone form side of snapdeal.

Ordered 3 nos fan on 5th april out of which they supplied 2 nos ceiling fan but they have not send the table fan. They have not shipped even after 3weeks & also not responding properly over calls & emails.

This is really a painful bitter experience from snap deal...
Beware of their crazy/wrong commitment.

My order no. Order id: [protected] (2 items) details
Placed on 05 apr, 2017

Item 2
Brighty 300 ap iii speed revolving tablefan white

Status: item packed. Dispatching soon from new delhi estimated delivery: 13 apr, 2017 - 17 apr, 2017
Last updated at 12:52:26 pm, today

Complaint ref no: 41438586 dt. 22.02.2017

Ref no. 41276142 dt.15.04.2017 ;

I want my order item asap.

I have online order product on Snapdeal.com ..I can't like product...I was returned the product on date 11 April 2017
But my amount was not credited...till ...so help me

This is regarding order id: [protected] and reference id: 41196076 for the Voltas window AC. The AC was delivered on 6 April 2017. However the installation person called us only on 12 April (though the company said it will be done within 3 business days). The AC installation cost as mentioned in the Snapdeal's email and order page is less than 1000rs. However, the installation peerson from Voltas asked 15, 000 Rs for installation which is almost the same cost of the AC. This is completely contradictory to what has been mentioned on their website and we cannot afford the same. We therefore requested them to return the product and refund our money. However, they denied our request saying the product has been delivered in good condition. When the AC has not been opened and tested, how do we know what is inside. To ask Rs 15, 000 for installation is unheard of and completely unacceptable. We therefore request that either they install urgently the AC and not charge us more than Rs 1, 000 else they should take the product back and refund our money. Thank you

Dear sir.please i want to return this product but company mana kar rahi hai or wo kah rahi hai ki aap ne reaturn ki appli.cancel ki hai lekin i don't know how it's happen. Please sir i request that is damage product so please accept my return request.

Order no [protected] ref no 41044593 i have ordered philips hair straightener of rs 2999 after discount it was for rs 1250 and i got straightener of nova of rs 650 i checked my order was cancelled but still snapdeal shared my information with fraud seller (Shyam worlds, 101-sairat complex surat 395004) and they left no option to return it no contact no i want my refund back snapdeal is not helping me i want my refund

Dear sir,
I have ordered that product from snapdeal on 27 feb 2017, but i have cancelled that, they have sent me refund on 14 march, but till now i haven't got my money (1571), snapdeal told money is pending on my bank side, but bank told they don't sent me money,
Also there is no responds from snapdeal, i have also shared my bank statement to snapdeal.

I had ordered samsung j2 pro from sanpdeal on 02/04/2017 and recieved on 06/04/2017. But they had delivered me the wrong product. Then i raised a complaint for refund and they had picked up the wrong product on 10/04/2017 and was told to get my refund within 7 days. But till today (21/04/2017), i had not get information regarding it and had not given my refund yet.

Sir, i ordered 2 bottle of gerjens cream & pay rs.1058/- from idbi online. Two bottle received from u but issue of quantity i return two bottles to you, & then on 31 march i have received only one bottle cost of rs.525/- from u. I called customer care 4 times, one says i am taking complaint, second one says within 8 working days remaining amount to be credited in your account. So please return my remaining amount in my account. My rajister mob. No.[protected]
Thank you

My order was with snapdeal
Id no.[protected] dated 2.4.17 in which 4 items were of each rs.599/-130/-130/-175/-. =1034/-. Due to discount issue i had cancelled within few minutes and furnished a revised order.
I received a msg of cancelled my order same time. I waited for 8 days and in between i called on their paid customer service no.7-8 times. I had to charged approx.180/- for std call chgs. To snapdeal cust. Care as they have no any toll free nos. On 10th april 17 i received 904/- as refund from snapdeal in my account amounting 599/-130/- 175/-=904/- thus one refund of 130/- not received till date. Sd told that they have credited 130/- but bank authorities replied that 130/-was not received by them. I submitted bank statement to sd but all in vein, no response/satisfactory reply they gave me till now.
Feeling mentally harassment i hereby requested to sd through yr. Site that they must have to pay to me for my mental/financial/valuable time/ loss cost is as under:-
Refund. 130/-
Call chgs. 180/- } 5310/-
Mental loss. 5000/-
So please. Credit my account for rs.5310/- as a compensation within a
Week. Otherwise i am liberal to file a complaint against you in district consumer court.
Sincerely yours,
Pawan jain
Mobile.[protected]
Email:[protected]@gmail.com

I have ordered a bluetooth device.. And i dont like the product and they are not returning my product... As yesterday i have recieve the product and the snapdeal return till 1 week.. And on online payment 14 days... App is saying return request closed...
I want to reurn this product nd i want my moneyy backkk as i dont want it... Order id-[protected]
I want my money backkk... Dimag khrb kr diya online shpping ne\

Dear all my name is sahdev my mob no is [protected] i have purchased a woodland sandle worth rs. 3295 rs. Delevery boy gave me my courior on 20 march 2017. When i opened it i shocked because i found old and used chappal. I told to snapdeal customer care. They said to me your product will be pick up and your money will be refunded to you with in 48 hours. But no one picked up my product up to today. I tried a lot to callup to snapdeal. They response me negative. No money refunded to me and no product gave my by snapdeal.
My personnel advice to everyone those who want to purchage online. Everyone shouldn't purchase from snapdeal. They gave us different product and no money refund.