Snapdeal.com Complaints & Reviews

This product which I ordered was delivered to me in a well packed condition. Even the box was plastic cover wrapped. After opening the box was fine to look at. But to my horror as I applied the mask to my hair they got badly stuck. It was a fake product which they are not taking back now. They say they need wrapping and all other excuse. Pathetic vendor

My order id is [protected]. I have returned this item on 19th april 2017 because of some faulty issues. I have called customer care so many times but there is no response. It's being 4 days till then, but i didn't get the refund money for this item. I have also provided my account detail for neft transfer. Kindly, resolve this issue as soon as possible.

I have ordered a watch gt08 suborder id is [protected] which came but it is defected. Then i want to return it but they are showimg that watches are not eligible for return/replace. This is not good because every time any one order they will send defected piece and dont even return it.

Received a brick instead of mobile. I have attached the photos of the same.
INVOICE NUMBER : SB54BD/17-18/3316 INVOICE DATE : 19-Apr-2017
PIOUS FASHION PVT. LTD-Makali_ProBLR C/o ProConnect Supply Chain Solutions Ltd, SY No. 102/1, Adakamaranhalli Village, Dasanapura Hobli, Makali Post

I have request you for replacement of my product that iss blue casual shoes.
I had send corier receipt for but i did not get any respone form side of snapdeal.

Ordered 3 nos fan on 5th april out of which they supplied 2 nos ceiling fan but they have not send the table fan. They have not shipped even after 3weeks & also not responding properly over calls & emails.

This is really a painful bitter experience from snap deal...
Beware of their crazy/wrong commitment.

My order no. Order id: [protected] (2 items) details
Placed on 05 apr, 2017

Item 2
Brighty 300 ap iii speed revolving tablefan white

Status: item packed. Dispatching soon from new delhi estimated delivery: 13 apr, 2017 - 17 apr, 2017
Last updated at 12:52:26 pm, today

Complaint ref no: 41438586 dt. 22.02.2017

Ref no. 41276142 dt.15.04.2017 ;

I want my order item asap.

I have online order product on Snapdeal.com ..I can't like product...I was returned the product on date 11 April 2017
But my amount was not credited...till ...so help me

This is regarding order id: [protected] and reference id: 41196076 for the Voltas window AC. The AC was delivered on 6 April 2017. However the installation person called us only on 12 April (though the company said it will be done within 3 business days). The AC installation cost as mentioned in the Snapdeal's email and order page is less than 1000rs. However, the installation peerson from Voltas asked 15, 000 Rs for installation which is almost the same cost of the AC. This is completely contradictory to what has been mentioned on their website and we cannot afford the same. We therefore requested them to return the product and refund our money. However, they denied our request saying the product has been delivered in good condition. When the AC has not been opened and tested, how do we know what is inside. To ask Rs 15, 000 for installation is unheard of and completely unacceptable. We therefore request that either they install urgently the AC and not charge us more than Rs 1, 000 else they should take the product back and refund our money. Thank you

Dear sir.please i want to return this product but company mana kar rahi hai or wo kah rahi hai ki aap ne reaturn ki appli.cancel ki hai lekin i don't know how it's happen. Please sir i request that is damage product so please accept my return request.

Order no [protected] ref no 41044593 i have ordered philips hair straightener of rs 2999 after discount it was for rs 1250 and i got straightener of nova of rs 650 i checked my order was cancelled but still snapdeal shared my information with fraud seller (Shyam worlds, 101-sairat complex surat 395004) and they left no option to return it no contact no i want my refund back snapdeal is not helping me i want my refund

Dear sir,
I have ordered that product from snapdeal on 27 feb 2017, but i have cancelled that, they have sent me refund on 14 march, but till now i haven't got my money (1571), snapdeal told money is pending on my bank side, but bank told they don't sent me money,
Also there is no responds from snapdeal, i have also shared my bank statement to snapdeal.

I had ordered samsung j2 pro from sanpdeal on 02/04/2017 and recieved on 06/04/2017. But they had delivered me the wrong product. Then i raised a complaint for refund and they had picked up the wrong product on 10/04/2017 and was told to get my refund within 7 days. But till today (21/04/2017), i had not get information regarding it and had not given my refund yet.

Sir, i ordered 2 bottle of gerjens cream & pay rs.1058/- from idbi online. Two bottle received from u but issue of quantity i return two bottles to you, & then on 31 march i have received only one bottle cost of rs.525/- from u. I called customer care 4 times, one says i am taking complaint, second one says within 8 working days remaining amount to be credited in your account. So please return my remaining amount in my account. My rajister mob. No.[protected]
Thank you

My order was with snapdeal
Id no.[protected] dated 2.4.17 in which 4 items were of each rs.599/-130/-130/-175/-. =1034/-. Due to discount issue i had cancelled within few minutes and furnished a revised order.
I received a msg of cancelled my order same time. I waited for 8 days and in between i called on their paid customer service no.7-8 times. I had to charged approx.180/- for std call chgs. To snapdeal cust. Care as they have no any toll free nos. On 10th april 17 i received 904/- as refund from snapdeal in my account amounting 599/-130/- 175/-=904/- thus one refund of 130/- not received till date. Sd told that they have credited 130/- but bank authorities replied that 130/-was not received by them. I submitted bank statement to sd but all in vein, no response/satisfactory reply they gave me till now.
Feeling mentally harassment i hereby requested to sd through yr. Site that they must have to pay to me for my mental/financial/valuable time/ loss cost is as under:-
Refund. 130/-
Call chgs. 180/- } 5310/-
Mental loss. 5000/-
So please. Credit my account for rs.5310/- as a compensation within a
Week. Otherwise i am liberal to file a complaint against you in district consumer court.
Sincerely yours,
Pawan jain
Mobile.[protected]
Email:[protected]@gmail.com

I have ordered a bluetooth device.. And i dont like the product and they are not returning my product... As yesterday i have recieve the product and the snapdeal return till 1 week.. And on online payment 14 days... App is saying return request closed...
I want to reurn this product nd i want my moneyy backkk as i dont want it... Order id-[protected]
I want my money backkk... Dimag khrb kr diya online shpping ne\

Dear all my name is sahdev my mob no is [protected] i have purchased a woodland sandle worth rs. 3295 rs. Delevery boy gave me my courior on 20 march 2017. When i opened it i shocked because i found old and used chappal. I told to snapdeal customer care. They said to me your product will be pick up and your money will be refunded to you with in 48 hours. But no one picked up my product up to today. I tried a lot to callup to snapdeal. They response me negative. No money refunded to me and no product gave my by snapdeal.
My personnel advice to everyone those who want to purchage online. Everyone shouldn't purchase from snapdeal. They gave us different product and no money refund.

Hi, i have purchased leather bag from snapdeal. I returned it back same day. After 2 to 3 days they transfer my money to freecharge. I added my bank to freecharge to return money in my account. Firstly they told me about refund in 48 hours and now they are telling me to refund after 45 days. THIS IS NOT ACCEPTABLE. WHY WILL I WAIT TO GET MY MONEY BACK AFTER 45 DAYS. THIS IS NOT ACCEPTABLE. Please take strict action against these fraudulent practices of websites.

We have ordered the product "Amway nutrilite glucose health" on 4th April 2017 and on 14th April snapdeal informed that your order has been cancelled but still the order has come and we received the product amounting Rs 2000 and on opening it we saw something else was there. We in formed snapdeal, they told that it was sent from the seller directly and us not taking any responsibility, the seller is invalid and fraud as he is not answering the phone. Also snapdeal team is not helping us
The seller is RNJ ENTERPRISE- [protected]
19-3-1 e/j, KORAMENUGUNTA ROAD POSTAL COLONY TIRUPATI ANDHRA PRADESH 517502
NO REFUND NOTHING STILL.SNAPDEAL IS FRAUD SND A RENOWNED THIEF .
WE ARE TAKING STEPS TO FLASH THIS FACT IN MEDIA AND ALSO TAKEING NECESSARY STEPS AGAINST SNAPDEAL AND ITS SELLER

I ve ordered sohniye pink dupatta but i have not got it whereas the status shows that the product has been delivered

Hi,

I have bought a power bank from snapdeal (Order id: [protected]) and as i was not satisfied with the product they arranged me a replacement. 5 days are over from product pick up still i did not get any update on replacemement. One of the employee from snapdeal told me for refund when i asked them why it has been delayed. Today they are telling replacement. I need the product urgently and there is no update on replacement so i need a refund as they cant replace in time. Please try to understand my urgency (Without a power bank mobile is very difficult to charge) and refund my amount as soon as possible.