Snapdeal.com Complaints & Reviews

I have placed 1 order of Ikall mobile on 17th feb2017, anf on 21 when I received then its not working properly, its speaker is not good and charging it also poor, so placed a refund request on 22nd Feb 2017.

On 24thfeb 2017 their engineer visit and check the mobile but still after 8days of his visit mobile is not picked-up.

And even daily I call to snapdeal customer but they dont arrange reverse picked-up.

Please initiate reverse pick-up and issue my refund amount as soon as possible.

Kindly find the attached snapdeal engineer report.

Thanks

I had placed order number for brut deodorant original 200ml (Buy 1 get 1free) on 01 feb 17 and order id was [protected], which was delivered on 05 feb 2017. I found that one bottle of deodorant was ulmost empty and therfore i registered my concern with snapdeal. But, snapdeal did not process my request on technical reason of late information. First time i feel cheated with such unfair practice of this reputed company, snapdeal.com. I have tried to convince the customer executive about this incident but he did not consider to make good the loss i suffered. I thus request the higher management of snapdeal to look into this incident and either replace the empty deodorant or refund my order amount immediately.

We have brought one RO from the snap deal but since a defective product is delivered to us we requested for replacement but our refund is processed. but till date no money is refunded to us .
Order ID: [protected]
Placed on: Sun, 29 Jan, 2017
Rs. 3998
Returned item Aqua Natural R O RO 12 Ltr water Purifier 12 Ltr ROUVUF Water Purifier
date of refund 12th feb 2017

Snap deal has not initiated my request after tell them again and again . The account that I was using for snap deal was very old n the all the mails for bank details and information was going on that email addressand t I would like to change my email address and request them to send details for bank information. I kindly request snap deal to look in the matter and refund my money, as fast as possible.

Complaint number: 40407514
Order ID: [protected]

I ordered a Lenovo laptop(rs 20990) and received my packet on 1st March'17. When I checked brand box it was seal opened and when checked item there was a Laptop size marble pc inside the box. Immediate call to their customer care and report my issue. They ensured that they are looking into this. Now 24 hrs have gone but still they are looking into this.

One representative from their team came to confirm my complaint and provide me written document but after that I have not received any communication from them.

Now today again received a call from one person who want to come to my home to check the delivered product but snapdeal didn't think to give such confirmation to customer. How can we allow to each and every one to enter in our house while I have not received any communication from Sanpdeal.

I escalate the matter to their CEO/COO but no one is ready to reply. Rather to give my money back they are still busy to find a way to prove that customer is wrong. Pic clear shows that it totally fault from Snapdeal side but rather then to accept it they are blaming to customer.

Now I am fighting to get my money back and I became to much frustrated with these process. Other market place has a very fast process but Snapdeal take too much time sotaht customer become too much frustrated.

I really fedup with there process as no one is ready to listen problem. Every one is ready how to confuse customer and took his money.

Dear Buyer think 2-3 times if you are going to buy from Snapdeal. After sale and receiving your money they will show their real colors.

Order Number - [protected]
Product - Casio G shock GA 110-1B(317) Mens watch

The product was delivered without a warranty card and user manual because of which we asked for a replacement for the product. The request was accepted and after 2 days they called up to inform that the product cannot be exchanged/returned. We don't want to accept the warranty card which they are agreeing to send separately with which we may not know the authenticity of the product. We have all rights to return/exchange the product as the warranty card is missing. It was clearly mentioned in the website under the product specification that the product is 100% original and will be shipped along with the warranty card. Snapdeal website makes fake claims on its portal and provides highly unprofessional service.

Acer Aspire E5-573G-380S Notebook (NX.MVMSI.035) product was purchased and the same got tested twice just in a week of purchasing the item. As per job sheet given by ACER Customer care centre, they clearly mentioned that the product needs to get replaced.

I have provided all the details to snapdeal and they are not accepting that and saying that they are not considering the jonsheet provided by ACER. However, the suggestion to check with ACER customer care and get a job sheet was from Snapdeal itself. Now, they are not considering the job sheet provided by ACER service centre.

They are giving the faulty product to me forcefully and also not behaving good. They are just saying you can do what you want to do.

they people not understanding and forcefully delivering the faulty product to me which they already know that the product is not good. Even Acer service centre has clearly mentioned on paper that "User require to replace the product".

I am attaching the backup for the reference as well. Please justice...

I am a seller on snapdeal with Seller Code 21269F. I sold many products on snapdeal in the year[protected]. An amount of Rs. 45, 801/- COD and Rs. 10, 564/- is due by the Snapdeal.com till year 2015, which they have not paid till now. I have mailed so many times but they make some excuse and say, payment will be made in next payment schedule. snapdeal did not only fooling the buyers, also they are fooling the sellers as well. I have invested so much of money and my hard work to deliver products to buyers and snapdeal gets a wonderful profit from it but what about my money I have invested. Please take action against snapdeal.com. my seller id - 21269F company name - SHOPOUT. They say selling is easy on sanpdeal but what about the Payment system. Please users don't buy and sell anything on snapdeal.

I have placed an order for the Saavn pro one month subscription pack via debit card. I was sent an email stating that I would be sent an email with a link to activate the pack within 1 hour. But it has already been 24 hours and I still did not receive any email. I am worried that my money is gone. My ORDER ID is [protected]
This issue is very obnoxious and seems very wrong. I'm worried that I would lose my money!
The company have simply made me pay before even my product reached me. They simply cheated me and I being a student and have limited resources think this is really a very bad thing to do

Mobile Number - [protected]
Sir My Affiliate I'd For Snapdeal 84455
Email Linked [protected]@gmail.com

I am blogger and working/Prompting Snapdeal Products In My Website But They Are Not Giving My Money.

Earned Commission -Rs 1, 607.02 In the Year But Not Got A Single Money From it .
I Mail Them Twicely Week Regarding Same But They Reply Automate Reply That We will look in This Issue After No Responses I Beg them To Give My Affiliate Money . They Are Not Reply From 7 Months.
They Have no contact No for affiliate Promoters
No Reply From Email.

I already Updated my bank info and perse info.

They are fraud they harrased me.

Please sir i want my money back.otherwise i will complaint at police station of this fraud.I have also proof

Sir, i bought micromax unite3 q372 mobile from your snapdeal. The product received is incomplete so i kept for replacement. The person called me said that it is eligible for replacement and returned and now the product received is damaged and again the product is incomplete ( battery is missing). Please rectify this and refund my money.

I have purchase an antivirus but when i open it is empty. And when i complain about it then they ask they will come to recieeve the box and when they come back to take it they will asking that it is empty i will not take it u have to do this and this. It is going from about half a month and wasting my time.

I had bought a micromax uhd tv from snapdeal on Jan 22 2017 it had a problem so i returned and got a new tv but that too had same issue so i returned that also and now its been 2 weeks i have no update about my refund and no one from snapdeal team is helping on this matter had called several times to snapdeal waited for 30 min on hold by them but no solution is been given i even mail to Mr. Vinit Behl CEO Snapdeal and still waiting for my refund never faced such a poor response. and dont know when will i get refund.

varun kumar
[protected]

My name is rajsurya k s, i ordered amway nutrilite tablet 120 nos. with you. first i received that the order is accepted and confirmed. for somedays order is not shipped to me. after that i received a mail as Hi Rajsurya
We are fulfilling your order through a different seller Your Amway Nutrilite Daily 120 no.s was unavailable with the primary seller but we have now found a new seller. Your order will be delivered between Tue, 21 Feb, 2017 - Sat, 25 Feb, 2017 We have absorbed the price difference and are sending you this update in our pledge to be transparent with our customers.then you shped the product to me. after somedays the product in snapdeal cover with my address as entered with snapdeal and the product name as said by you and same prize. is delivered to me. when i opened it the product some fake tablets. i paid the amount as cod. then i noticed there is no order id in it. when contacted the couirer service they told me that they don't know about that. then i checked the seller address that insisted as gkkart in andhra. there is a mobile number when i contacted them they told me that i send you the product as i got request from snapdeal and speak rude with me. when i contacted you your customer center told me there may be some miscommunication with the cancelled seller he would have send the product to you. don't worry we will accept your return request. i returned thr product to you. today i got notified as the product failed in quality check. i am felling cheated by you. ia m so depressed with you. this problem cost me mentally and it take 4 days of my schedule still no refund. the same product had also been send to me through different seller but i had no money to accept it. i had placed so many products with you. i recommended snapdeal to my friends. but now i am felling so shameful about you. if you don't pay my amount immediately i am going to filled a complaint about you with CYBER CRIME as you are cheating me.
Order ID: [protected], Placed On 13 Feb, 2017
Suborder Id: [protected]
dont ever try to buy anything with snapdeal there are cheaters they are degrading hemselves/ they share our details with some cheap third party to cheat us. they cheated my 1600 rs. #### off snapdeal

Dear sir,
i bought 2 of this cable from snapdeal as it had information that it is of apple brand but today when i have problem regarding this cable then i made contact to apple care and they replied me that it is not the original cable of apple. So now i want to get solution regarding this fake apple usb cable .
Thank you

Pickup my product u make fool customer..jaldi pickup krwa apna product aur mjhe mera paisa refund kr snapdeal fraud company .tmlog customer ka sirf sosan karna jante ho aur unhe burbak bnane jante ho . .tmlog ka customer executive v chutiya bnata h sala harmkhor..mera paisa jaldi refund kr aur apna saman wapis leja
Chutiya company sala 10 din hgya h pickup nhi hua h

I have ordered leshya manualchopper on 22 feb and still did not received it till date but yesterday i got a message that my order had been delivered so i want to know from the company to whom did you delivered my products? kindly give me the details? This is the worst online website i have ever came accrosed, it took more than one months to delivered their products to its customers.

This happened around 1 year back when i had purchased Baggit hand bag from snapdeal.I tried paying for it three times using credit card but failed all the time.Finally i used internet banking to complete the transaction.
Money that gets debited for an unsuccessful transaction usually comes back after a week.But in this case nothing was happening and i had to call the pathetic customer care and start fighting for it like a street dog for my own hard earned money.I called them every other day and after a 2 months long fight they credited 2 of the transactions.But the the third was still missing .
By that time i moved out of India and didnt had the resources to continue fighting.Even if it is only Rs:1428 that they owe me i still believe that they dont deserve it.
The only thing i could do now is give bad word of mouth and posting negative comments on social network sites.
I would appeal everyone out there not to go with snapdeal instead go with amazon or flipkart.at least they have a reliable payment system that doesnt mess with your money.
News of shutdown of Snapdeal operations didnt surprised me as i always believed this is where they are destined to

Hello,

Greetings from Akshay !

Please update the order to delivered because these order were deliver but the courier had updated wrong status so please update the order as delivered. There are three orders so please update them as delivered ...

Order id -- [protected], [protected]

Update them as delivered at the earliest ...

I am very upset by seeing this so please update the order to deliver ..

I had also sent many emails to ecom express courier to update the status but no reply come from their end .. i had also called their customer service and i told them about this, then they told me that they will ask from their concern branch and will update me .. but no update .

So please you are the only one who can update this .. so please do the needfull..

Best wishes

Akshay

I was placed an order on 12th and cancle on 13th February but it is not received the refund amount into the bank account.my register mobile number is [protected].and email id [protected]@gmail.com.my order id is [protected]

Kindly check the status of refund process.it is already about to go more than 15 days .