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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 268

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S
Sunit Basak
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sonilex mp6 fm mp3 players "-"silver',

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.snapdeal.com

My cousin had placed an order of a
'sonilex mp6 fm mp3 players "-"silver',
On 12th sept 2016.
And the estimated delivery time was around 17th sept.
The order came in time but it wasn't the correct order which he had placed.
So he placed an complaint regarding this.
The delivery boy collected the order to be replaced but the correct order wasnt given to us.
The details of the item are given...
+1 photos
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P
popio world
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for returned item.

Address:Rajkot, Gujarat, 360005
Website:Snapdeal.com

My purchase account mobile number : [protected]
Ticket id : 40584417
Order id : [protected]
Uborder id : [protected]

I made a purchase of a jeans and a shirt on 5th march 2017
Both items were according to my expectations, brand new quality items were received.. But somehow jeans was not properly fitting.. So placed a return request.. And return was picked up next day..
Pick up person had clicked...
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R
Rahul Maity
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g turbo edition 16gb

Address:721147

Main item missing, but snapdeal team my amount no refund...
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kunjan jain
from Gharaunda, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement

Address:Kurukshetra, Haryana, 136118
Website:Www.snapdeal.com

I had ordered a stabilizer from snapdeal worth Rs 2338.
The product was delivered to me but when I checked the product, it was damaged.
I filed a replacement request within the time.
They promised me to replace the product but the courier service which they have assigned for my rider's pickup called me and said we don't have delivery vehicle. So please contact snapdeal and request them to change the courier company for...
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B
bobbygmomin
from Abhayapuri, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to exchange my product

Address:793001

You guys packed an extra product and i had to pay extra money for it but leave it. I want to exchange my product. The shoes are too big for me. So i want you guys to exchange the two pairs that i ordered which i delivered with a other two pairs of size 6 instead of a refund.Please do it fast and please tell your sellers to check the orders nicely as I faced a same thing last time....
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A
abyakta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get refund of 7200 although complained for 10 times

Address:New Delhi, Delhi
Website:www.snapdeal.com/orderSummary?order=18370336709&code=418cea1ff08cbe3fd46cb163b09897e4

My order is is -[protected] and suborder id: [protected] - wd my passport ultra 2 tb usb 3.0 secure portable external hard drive - berry.

This is the order was cancelled from my end and i did not accept this item while the delivery.
Item [protected] dispatched by sp-bdi awb no. Aj[protected]in.
This is came through the above mentioned awb no. And it was refused by me while delivery.
I called lots of time...
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K
kalpesh009
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of mop after payment

Address:Pune, Maharashtra, 411051

Sincerely yours,

Kalpesh r. Patil
[protected]


— forwarded message —
From: kalpesh patil
Date: thu, mar 9, 2017 at 9:36 pm
Subject: complaint about non delivery of material - order no.-[protected]
To: [protected]@snapdeal.com

To
Managing director,
Snapdeal

Dear sir,

This is to notify you that we have ordered (3...
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A
amudhus
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Herbalife

Address:605009

I am anitha .e, i have placed order with Snapdeal Pickup Receipt No.[protected] & RL [protected]. The product order one item, but delivered differnt item the same return to Snap deal, But till now not received the correct product or return cash to my account. Please deposit the cash to my account. I have discussed with customer care many times and provide all the account details. please do the need ful. My mobile alternate no.[protected]....
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S
Staashi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product cancellation

Website:Snapdeal.com

1. I placed an order on 01/11/2017 (Sony SBH20 Bluetooth headphones), very next day the status of the changed to ready for dispatch. I was very excited, now the status is not changing, after 10 days (on 01/21/2017), i received an SMS stating that the order is cancelled saying the seller was unable to fulfill it.
This was my first bad experience from Snapdeal. So I ignored it assuming once in a blue moon, it can happen.

2....
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M
Movie channelHD
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal Is Not Giving my money back

Address:New Delhi, Delhi, 110014

I have send the gold coin to the customer of suborder id [protected] . Since For A year they Used to say me that they will give my payment and at times they dont reply to my queries now it has been a long time and also my account manager asked me to to invest me 30000 and i invested so she already to her/himself wasted the money and no outcomes and they dont give the payment back it is a fraud site.. [protected]@gmail.com...
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P
Pachhai.deepak@007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective device

Address:New Delhi, Delhi, 110044
Website:Snapdeal&utm_source.

I got a defective handset on March 13 2017 and returned back to them after two days.
Now they are saying that earphone is missing so its rejected. I told them that when I had returned everything was inside the box.
But they were not ready to accept. They started to blame that I kept the earphone and I need to send back to them.

I requested to deduct the price of the earphone and return back my money. Still...
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M
Mayan37
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No warranty card found in my kent ro product

Address:308026

I purchased kent ro from snapdeal.com in 20 oct 2016.in my kent ro product i didn't found the warranty card and i got the kent ro of 2014 model it means almost 2.5 yr old model they provide to me. For took back my warranty card i called to snapdeal customer care to give me warranty card but they didn't provide me any response. As we know kent ro never give warranty without warranty card now i complain again to give me warranty card still...
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Surendar Chidambaram
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partially delivered

Address:600024
Website:www.snapdeal.com

I have ordered 2 Nos Healthviva Apple cedar vinegar bottle. I have received a parcel from snap deal after a week. The parcel contains only one bottle with a packing papers. The parcel had an invoice which says parcel contains 2 no of bottle inside. Immediately I used return/refund option in their website, but they are not returning / refunding this product. I have sent lot of mails to their help centre mail id. I register a complaint in their...
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H
Harish Vaigankar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pickup not done

Address:403001
Website:Snapdeal.com

Have ordered one pair of woodland sandles on 18/12/2016 and I have putted request for return on 31 Dec 2016, during the time of returning by mistekly I have cancelled order and Which i had reported to snapdeal and customer advisor have made it clear and they had reschedule the order...Now It has been almost 3months my pickup is not done, now I have lost my patience level. I have called snapdeal several times but it is of no use every now...
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Ranjeet Haldar
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Providing Return

Address:Gurgaon, Haryana, 122002
Website:snapdeal.com

Hi Team,
Greetings...

Myself Ranjeet, i have placed order with Snapdeal on 25 Feb'17 order number ([protected]), for 2 products one of them got cancelled as Snapdeal could not arrange delivery and refunded me the money. However when i called to return the second product Snapdeal denied by saying there is some discrepancy in the account and later informed it is because of accesive returns on the account. even after calling...
+2 photos
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ramprakash.tripathi431
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile

Address:231218
Website:Snapdeal.com

I purchased an online mobile from Snapdeal.com on 02/03/2017. The mobile was Samsung J2 of Rs. 9300 nearly, I already waited 14 days for delivery, and today I received a book instead of mobile phone in my parcel. Firstly when parcel was delivered, doubt came that why it's so thin and light in weight the when I opened it I saw that there a is book in that, 50 Rs book, the postman who delivered the item was sitting in front of me and he was...
+3 photos
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F
feraz
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Earphones

Address:Mumbai City, Maharashtra, 491001
Website:senheisser

I have purchased a senheiser cx 180 street 2 earphone last year in august. It is not working properly now and it is in warranty period. When i send them the product for repair they refused to repair the product they told the product is fake.
Please help me out

I'm sending the invoice of my product.

Please solve my problem...
+1 photos
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I
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mi note 3

I bought mi note 3 via order no. [protected] placed on 2nd oct 2016.

It was during a sale period where snapdeal has advertised that there is a cash back of 20% i[censored] buy from a citibank credit card.

There were two important things to get the discount/cash back:
1. To buy the product during the cash back period
2. To make the payment with citi bank.

Now snapdeal is not fulfilling their...
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D
divya25
from Palampur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund money

Address:Solan, Himachal Pradesh, 173212
Website:snap deal

Order id: [protected]

I ordered a product (06 feb, 2017) from snap deal. But didn't like the product and returned the product to snap deal, till now (15 march 2017) i didn't get my refund. I repeatedly called to customer care but excuses were given by every time. I also uploaded bank statement but same excuses were given. I also told to customer care persons to please update the status of refund but they didn't. The whole process...
+2 photos
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Krishna Pd
from Luckeesarai, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:800001
Website:Snapdeal

I have cancelled my order one month ago but I haven't received my amount rs7888
Product name - Refurbished Moto E3 power 16gb black
Complain no[protected]
Order Id - [protected]
All the staffs make false promises and even seniors are of no use... Kindly provide me a proper resolution....
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