Snapdeal.com Complaints & Reviews

I had ordered a double bed from snapdeal order no : [protected], placed on February 1 st 2017. I was promised to be delivered between 11- 15 February 2017. I have been calling to customer representatives every day 3-4 times a day to get an update on my product all they tell me is wait for 24-48 hours for a solution. my complaint no is 40001600 and my complaint has been been escalated 14 times and still no solution. Please help me on this...

I have recently ordered a Sony headset from Snapdeal. I have paid Rs 1500 towards the same. After opening the package I saw the headset was fake. When I raked up the issue I got a response that Snapdeal is not responsible for the quality, and for refund I need to approach the merchant directly. Also, there was not customer care assistance. The customer care numbers are not going through. I think the Snapdeal specializes in fraudulent selling...

I placed my order 10/2/2017 but he don't dispatch 19/2/17 I order is Nike green running shoes my mo no is [protected]
I call her many times. Deliver date 18/2/2017 but he don't deliver still today.
He's don't understand my problems. I think this is a fake company if he don't deliver so why he confirmed order .why wasting my time. I hardly request to you sir do something about it...

Dear sir, madam

You send me fit screen gaurd my meizu m3s mobile any time come screen gaurd not fit i want full screen gaurd cover my mobile you check me screen gaurd fiting my mobile meizu m3s colours gold screen gaurd send fast. U reply me 24hrsfast u call me [protected]

Order i'd [protected]
My name meizu m3s
My name is piyush laxman kokal
Call me [protected]...

Order id -[protected]
Sub order id -[protected]
Recived at snapdeal warehouse at 10 of feb but he has not clear or refund my money in my bank account
I have call so many times her customer executived said that money is refund in 24 hours but her promise fail many times .i have call 100 times for the same but he didnt solved my problem
..plz do something in getting my money back...

Order id is [protected] on snapdeal
I ordered laptop using credit card & it was converted to 6 emi at 0% interest.
I received used laptop.
I requested the replacement of laptop.
But snapdeal didnt replaced the laptop, snapdeal issued the refund.
Now when i check my credit card statement, i saw EMI PRECLOSE CHARGES, SERVICE TAX, & CESS. the total amount charged is 334rs.
Now snapdeal refused to refund...

Firstly, I received a bad quality product from snapdeal and I returned the product and then again on replacement, I received a bad quality product and as per snapdeal return policy, they should have issue me refund for my order.But they rejected my request of refund, because they said HEADPHONES were missing in the box.But, I have sent the headphones alongwith the phone and also the courier boy checked each and every component of the phone...

I have purchased a mobile phone (HTC One X9) on 08.02.17 and I have received it on 11.02.17. My order id is [protected]. I was happy on receiving it but on 3 days o[censored]sing it, I found that battery gets heated up too much when we charge it from 0-10% to 90-100% charge. Then, I complained to the snapdeal by using a link replace/refund on the website. They sent the service engr. The service engr with no knowledge just rebooted the device and...

I had placed a bedsheet order on 7.2.2017 and on snapdeal on the same day I requested for cancellation of the product and asked for refund. My mobile number is [protected]
Refund reference number[protected] when contacted with customer care they told within 4 working day my amount would be refunded but till today I have not received the amount. On 9.2.2017 I again contacted the customer care they told by today I will receive amount...

I have purchased a mobile phone (HTC One X9) on 08.02.17 and I have received it on 11.02.17. My order id is [protected]. I was happy on receiving it but on 3 days o[censored]sing it, I found that battery gets heated up too much when we charge it from 0-10% to 90-100% charge. Then, I complained to the snapdeal by using a link replace/refund on the website. They sent the service engr. The service engr with no knowledge just rebooted the device...

Sir I just ordered zabel acoustic guitar and it's wooden body was broken so I returned it back and till I didn't got my refunded money back or a new product of that...please solve this problem or simply you can return r refund my money back as soon as possible. ......

I ordered an original Sennheiser cx180 earphone on snapdeal on 15th February, 2017. But I was delivered a duplicate product on 17th February 2017 which is far from original as it looks different than the original product, has no QR code on the package and also the sound balance is not correct. I tried to replace the product but that was not accepted by Snapdeal. Then I tried to contact customer care but nobody received the call. Kindly help....

Name - sunil kumar
Mobile no. - [protected]
Mobile - gionee f103 pro
Imei no. - [protected]

Invoice no. - S4D63D/16-17/7060

Mene apna mobile 6th january ko snapdeal se purchase kiya tha. Aur jab mene isse use kiya to ye heat ho rha tha aur iski battery automatically bhot low ho rahi thi.fir mene isse replace karne ke liye snapdeal me complaint kari aur unhone aakr ek slip di pr uske aage...

Hi,

I have just ordered a phone in Snapdeal but i had received a stone in it, so i went and gave the stone to the courier boy and he told to raise a complaint to customer care and they will refund your money back so that i raised a complaint as i paid my money through online payment but still i didn't received my refund. I have contacted customer care many time but no proper response from them it nearly took 1 year, So please...

I cancelled the order [protected] on and 7th February and they said the refund was issued . But It hasn't been credited to my bank account yet . I called customer care for the details and they asked me for 24 hours . I called them again after 24 hours because no actions were taken . So asked them for the transaction reference ID and they said transaction ID hasn't been generated yet. Isnt transaction ID generated at the iniation of any transaction...

This is brought to your kind information that I had ordered a Smart TV of Sony (Model No -43W800D) of Rs 52, 990/- on 23rd Jan 2017 from Snapdeal. The Payment of Rs 52, 990/- was made online on 23rd Jan 2017. (order ID [protected]).
Snapdeal delivered the product on 30th Jan 2017. Installation was done by Sony's Service Center Executive on 01st Feb 2017. After installation we found that the TV was defective. It was continuously displaying...

I have ordered a three burner gas cook top from snapdeal with order ID [protected] on 11 Jan 2017. Recieved the damaged product on 19 Jan 2016. The very same day i initiated the return citing the damaged product delivery. Waited for 3 days for pick up. When nobody came for pick up called snap deal about the problem. Initially the customer care said pickup will be done but later they told that return not possible and my snapdeal account deactivated....

Ordered 1 Puma Aron Ind. Dark Shadowblue Jew Grey Running Shoes from snapdeal by Net Banking but same time i cancelled. Dated 15/02/2017. But till date did not receive refund. My order No. [protected] i chacked my Bank Account statement but not received my refund money.
Please refund my amount to my Bank Account.
Mobile No. [protected]...

This is brought to your kind informastion that i had order for theunder wear jock multi trunck pack 4 vide my order number[protected] that i had order for 90 cms but the company had sent 95 cms inqueation to tgat i had requested the said company for refund and the company courier came and taken away the said product after some day the said company refused to refund my amount i.e rs 995/- stating that the retuned does not meeet as per company...

I have purchased king size bed from snapdeal, they have provided me incomplete delivery and different color than the ordered placed. Accessories are missing to install this bed, I had taken so may followup by mail but there is no reply from sanpdeal. Also their customer care no is unable to connect customer care person. It only prompts for options....