Snapdeal.com Complaints & Reviews

Hello,

We are vendors on Snap deal.com and we have received all products in damaged or broken condition back from your warehouse . Our brand name - Kulture Label . This is causing a massive loss to our company ... We request you to pack our products carefully and return them, or we will have to off load all our products from your website .We ship them to you in cardboard box with thermocol packing and receive them in a thin...

My return request got declined though I returned the products in original state and immediately after delivered the products due to fitting issues. Snapdeal declined my request after 7 days of returning the products though I have returned the products with tags intact and with out using them. Below are the 2 products which I returned and also attaching the images after return declined and products returned back to me.

U.S....

My wife was badly harrashed by snapdeal people. They preferred not to answer on my return money since 16 days. They keep holding the line and dropped after 20 mins of holding. They keep extending time by not answering anything. Thay was my last ever purchase with snapdeal. wastage of money. Those having no sense to handle customers will never survive.
[protected]...

I had placed ordrer no. [protected] on 23/01/2017 Snapdeal for Free size semi stiched Anarkali Suit. Order was delivered on 27/01/2017, but It was found that the dress is very short. On Snapdeal Website the link to return the order never opens. Also Snapdeal is not reachable by email nor any executive can be contacted on their helpline. They only play recorded messages on telephone. This is a cheating by Snapdeal....

I had ordered Airtel DTh 13.5 mega hd+ connection on snapdeal and also made whole payment in advance and now I had been feeling cheated as I received only invoice/bill against Order ID: [protected] dated 27.1.2017.
Till today i.e 16.2.2017 I had not received product .I had approached peak to post but failed to get the product and installation.If not done in next few day days I m preparing to file court case against snapdeal and seller...

Today i purchased a product from snapdeal and Delivered product from snapdeal is defective
product name:medifill hot water bag
date:16-2-17
please exchange the product or refund the money...

I have order for car body cover on snapdeal order Id: [protected] placed on : 08 Feb, 2017. I have request for return my product as per easy return policy by snapdeal. But still no progress at all. I want my money back. I am tired up calling snapdeal, snapdeal executives are making fool with different explanation. Car body cover is not fitting properly on my car so I want to return it....

I have ordered haltung white jeans from snapdeal and they are not taking it back i have also complained at [protected]@snapdeal.com they told me my pant will be taken back within 1-2 days but now it has been 4 days and in they app i am getting msg that my return request is closed plz help me in returning it back as i dont need the pant its size is not matching the the pant is of very poor quality plz dont fraud the customers...

Dear sir,

I rajesh kumar, i ordered a mobile, model no. – lyf f1 plus from
Napdeal, order
Id: [protected], placed on 09 jan, 2017 but i received lyf f1 water (32 gb,
Black) on 12.01.2017. When i opened the packing, i found the product
Damaged (Damage description – rear camera glass broken). I registered a
Complaint for this with snapdeal customer care, complaint no. – 38995749.br...

Snap deal is fraud company, they have cheated me and now not refunding my money back...
SUB ORDER ID : [protected]
I received different product, and returned the same.
Later they said QC failed and denied to refund my money....

I would like to inform you that i ordered an iPhone 5S from snap deal on 17th January 2017. I received it on 21st January. After receiving i found that the product was faulty. So, i ordered for replacement on 24th January and they came to collect the phone on 31st January. Before taking the box it was checked by the mail man that every item was in place, the phone, headphone and charger. After a week when i didn't get the replacement I enquired...

Order id: [protected]
Sub-order id: [protected]

I had scheduled a return pickup for four sets of ceiling fans on 13th feb, 2017 between 09:00am to 12:00pm. Unfortunately, the

Guy had came in a two wheeler to pickup the four set of fans! We really don't understand whether snapdeal really communicates

What are all the items that needs to be picked up to their logistics guys! How can one...

I purchase Yu Yuphoria mobile on 13 Jan 17 from snapdeal online and same received by me on 24 Jan 2017. when I opened the box the product inside it is different item(i.e Intex 11000 mAH battery power). I complaint for the same on same date. They replied that currently product is available we will refund your amount and pickup the product on 27 Jan 17. Till now they neither has replaced the product nor give refund to me. I send several emails...

I have received a microwave oven of ifb company sc2 model from snapdeal through online mode and i have also done payment before purchasing the product but the accessories that i got in that one accessories stand is broken and damaged.I have also called customer care no of snapdeal but there is no option to talk with customer care representative.

pls call me to my no [protected]...

I payed money though my debit card, to snap deal for online shopping, and they are not deliverd in time, then i cancelled the order, snap deal said that they will intimated cash back within 4 days, i didnt even recieved after 15 days,
please take a serious action on snap deal, and then i contact they customer care, they just provided something RRN no. i dont know what is RRN no. i contacted my bank person, they not reposnding, br...

Order ID: [protected]
Product i.e. "Panasonic NI-E500T DSM Steam Iron (BLUE)" was received on 7th January 2017 which was broken.
1) A replacement request was issued on the same day which was cancelled by mistake by me.
2) Replacement issue was reopened on the same day.
Since 7th Jan I have made 15-20 calls to Snapdeal for the return/replacement of issue, every time Snapdeal executive says that "Product will be...

We Order nike sports shoe in offer at 1099 bt i got 90%off branded shoes frm mega stroe..wat we order we did'nt get item so plz exchange the item....

Lyf f1 plus 32gb black
Item code: bd3589820
Order no: [protected]
Suborder no: [protected]

But received water f1, when i had informed to snapdeal for such event, one person came at my place for verification. He has given incomplete jobsheet to my son. I was not in home.
Now snapdeal mail received to me and they are telling go to service center.

I had paid through debit card on 1st...

I placed order no [protected] on 21 jan. When i received my order it was found broken and i asked for replacement. For which i shipped back by speed post bearing no eh[protected]in which was delivered to you on[protected]Delivery report attached). And from your side it's fare 1162 also deposited in my free charge account. And replacement approved (Screen shot attached) as shown in my snapdeal account. But to my surprise now status of my order...

I returned the item to the snapdeal because they send me wrong item.but still I did not get my refund.They delivered me wrong order and then they are not refunding money also.Very poor service
Order id- [protected]
Sub order id -[protected]...