Snapdeal.com Complaints & Reviews

Dear sir, madam

I have call customer service my product size is not complete so I take request than he take request then y my closed my request then i call customer service he take me return request my account return request is not reflecting y customer service name is balwinder Singh he give courier name delivery he give me tickets id 39831089 you return request reflecting fast and pickup my package fast u reply me in this mail id [protected]@gmail.com or call me [protected].
My name is piyush l kokal
Order Id [protected]
Product name is ganesham printed case cover for mezui m3 note multicolour

I WAS A SELLER ON SNAPDEAL
my seller code is S45D35

snapdeal is a FRAUD COMPANY . I am selling here since September 2016 . I continuously got calls from them to bring new products to their website . they continuously asked me to bring new foreign brands for them . which no one earlier sold on their website . i invested a huge sum for this and brought everything . later on when my payment crosses 5.55 lacs . they put all my payments on hold and disabled my account . without even sending me an email . without a call or anything . Later when i called seller support they say to drop a mail a [protected]@snapdeal.com . and the team never provides with valid number . they dont revert back . seller support guy says they will penalise me . i dnt know for what . SNAPDEAL CHEATS you like this, . never sell or buy here ., i am at huge financial as well as mentall loss working with this company . they simply digested my 5-6 lacs around . and are not responding now . i hope you take strict action .

Be alert all the seller who sells their products on snapdeal, this is a fraud company, they make scam with their sellers by giving various reasons. All his policies are draft to make the seller foolish. Please connect with each other and take legal against him.

Please save this no. and make a group on whatsapp, we don't give so much freedom to make such more scam. We have to use the social sites to aware all the sellers.

C. no. [protected]

Dear sir. I purchased Lenovo k3 thru order no.[protected] on 30.12.16 and received on 4.01.17. battery back up of phone is very very poor.after 100% charging phone gives only 2 to 3 hours back up. Therefore I request youto
You are requested to kindly change the phone.
Thanking you
Piyush Kumar shukla
Pitamber Nagar.near st Jude's college.
Unnao (UP)
[protected]

My Order no. [protected] and Reference No: 39898958.
I ordered LeEco Le 2 mobile from Snapdeal. Facing multiple issues during using phone, issues are:

1.Hanging issue
2.Phone gets heated during call
3.Camera quality is not good

I have already complained about this to Snapdeal they picked it up on 02 Feb 2017 via SHADOWFAX RP SLOT, but in new phone i am still facing same issue.
I have tried to contact them but didn't receive any satisfactory reply.
Please resolve this issue as soon as possible.I am quiet frustrated of snapdeal customer service. Hope this time I will get DIL ki Deal from your side.So, I want to refund my money at all.

Dushyant

Sir I received any fraud product and not that one which I ordered from your site. And no one is helping your warehouse rejected my order thrice which I have sent for replacement. I m in trouble since one month and finally I will be compelled to take legal action on snapdeal if I didn't got any resolution as soon as possible
My order id is [protected] place on 4 jan 2017

Mera amplifier over load ho gaya hai aur hum hum banwane ke liye phone kar rahe hai aur koi help nahi kar raha hai help kijiye mera amplifier liye kya fayada hai Jo Jo 1 year ka warranty Mila hai to uska kya kam help kijiye warna hum bhi aap ke shop SE item Lena band kar dege .help help help help help help help help help help my amplifier medha DJ pbt 601 hai

I have bought a zebronics headphone from snapdeal...I has 1 year warranty ...now my headphone is not working so what should I do??.??
Order id-[protected]

ORDER NO [protected]
PLACED ON 24/01/2017
THE ORDER WAS RECEIVED ON 01/02/2017
Firstly the ordered delivered was not the same as was shown on the SNAPDEAL website. When i contacted with the customer care they denied me any help in getting the product returned/replaced.
Further the installation time mentioned was 3-4 working days from the date of delivery. But since the date of delivery its been almost a week but no call or any sort of support has been received from this fraud company. I have made six calls to its customer care but the only thing i have got from them is mobile number [protected] which is either unreachable or is not picked up even if it rings.
It was my first order on SNAPDEAL but it has shown me the true level of this company. Certainly the experience has been the worst i have gone through on e-platform.

Compalainant:
AJAY SAROHA
[protected]

Hi Team,

Order number [protected] MAC Matte Lipstick 3g Yash (Deep Neutral) .
On Jan 16th the product i received was Fresh brew instead of MAC Matte Lipstick 3g Yash (Deep Neutral). When asked for returning the product and replacing it no reply from them for 15 days, no reply over phone or emails. On Feb 3rd when i again tried to contact customer service, they always promise me to help me as i am their valuable customer. Its already been 15 to 20 days no replacement from them. Now after all this promises they finally sent a mail saying no refund or replacement for this product as it is crossed 7 days.
RS. 1000 matters for each and every individual. Please don't fool customers this way.
Bad service, bad customer service department, Worst experience ever. Cheap quality products. Please guys stop buying from snap deal.

Thanks,
Deepa

I have order a product mobile HTC 628 from the snapdeal, order no [protected].

1.Although i have already cancelled the order still the product is delivered to my location.

2. After talk with your customer executive on 28/01/2017 i have sent the order to you center on 30/01/2017 as your executive are not able to pick up the product.
3. I have uploaded the courier receipt on your site on 02/02/2017 as said by your executive.

After all this the product has again came to my address,

Also i am not able to contact you via phone as you you dont have any customer care no. call directly.

I have raised the requisition for cancellation as well as return.

Please return my money back.

Regards

Vijendra Choudhary

Docket No. [protected] - Casio G shock watch
We ordered a watch from Snapdeal. It was supposed to be delivered by 1-Feb. But we haven't received it till date. Tracking says it has reached gojavas, Hyderabad on 30-Jan. Can you please explain why it is taking more than 3 days for a courier service to drop a consignment at its destination within the city? If you are facing any problem in delivering it, why can't you contact the customer? Please let us know when can we expect the product. You guys are simply fooling me by sending a message every day morning that my product will be delivered in 6 hours and sending another message at evening time that "Delivery was unsuccessful." THIS IS ONE OF THE WORST COURIER SERVICE I HAVE FACED TILL NOW. I am not trusting Snapdeal with this experience and going to buy anything from SNAPDEAL.

I had ordered a pigeon set of 8pieces on the 26th of Jan but they have delivered on frying pan and that too not of pigeon.

I purchased purity Marcello slim RO unit on 21.01.17 and material receive on 02.02.17. I checked along with purit service engineer, received item found used one and I call snapdeal to replace this and received message from snapdeal, you send the material to our chennai ware house and pls upload courier copy to my order in snapdeal app.I send the material to corresponding address through DTDC courier on 04.02.17.and I found in snapdeal app, there is no option to upload courier details.how I return my courier charge and new material.here I attached my courier scan copy.I try to contact snapdeal person they didn't attend my call.I very disappointed.pls help me.

I had ordered a watch snapdeal 2/1/2017. But until now have not received the watch and don't refund the money

Dear Team

This is with regard to my pre Paid order # [protected] and subsequently cancellation of same due to functionality issue. I got the return acknowledgement on 06th December 2016, by M/s Nuvo Ex reverse pickup and AWB mentioned: SND3432261 by its executive Mr Islam Ahmed.

Its very annoying and surprising the reversal has been not received yet, in between running between pillar to post to get status of my refund amount no one bothered to reply.

I had never imagined this kind of post sale service I will get from brand like Snapdeal. Can I expect your intimidate intervention in the matter and arrange the reversal immediately.

Will appreciate if you can find out from where the lapses is being generated and because of same eBay brand value is spoiling. Because at the end of the day I believe its all game of BRAND VALUE only.

Thanks

Firoz Ahmed
# [protected]

I am Sudipta Halder Ex- Air force person ordered a smartphone(Le Eco Le2) on snapdeal.com on 23/01/2017 order no-[protected] which is prepaid.It was supposed to deliver on or before 25/01/2017 as A gold member of their policy.Its been 12 days I didn't receive the product and I cannot even track.they provided a wrong tracking number- JVLSD[protected]Vulcan express couriers) .I informed the same through snapdeal customer care but their response is not at all satisfactory.I called them every day they put me on hold for minimum 15 mins and they says it will be delivered within 24 hrs.Every time I call their answer is static "it will be delivered within 24 hrs".They don't even declare any reason for the delay.I never received any update via mail or message regarding the product delivery.Whenever I speak to the customer care I will get an automated message saying it will be delivered by 25th, jan. I have planned to gift for my wife on behalf of our marriage anniversary finally I couldn't . Who will compensate my inconvenience.On 27/01/2017 I spoke to customer service manager Mr. Abdul Aziz he told we are looking after the issue it will be resolved within 24 hrs and I asked him to register the complaint he did and gave the complaint number which is[protected].Its been 9 days no information from any of the snapdeal representative after that conversation.I feel harrassed after paying in advance, Snapdeal cheated me with wrong tacking number and irresponsibility.
I request Consumer Forum to look after the issue and take stringent action against snapdeal for cheating people for false promises.

My questions for them are,

1.Why they could't deliver in specified time promised by snapdeal
2.why they provided wrong tracking number(JVLSD[protected] vulcan couriers)
3.why are they not giving any information of the product update.
4.why a customer should call repeatedly after paying for the product in advance.
5.why customer care is working when they cannot say what is happening actually.
6.Can snapdeal bring back my memory or happiest moment that I planned to gift the product on behalf of our marriage anniversary.
7.What kind of justice and compensation can snapdeal give me for their inconvenience.
8.My travel plan has failed because of this snapdeal drama as I had to move to kolkata for some important work along with my family.
9.This is a horrible and terrible punishment and pain given to me for choosing snapdeal .
10.They made me fool by taking my money in advance

I am attaching every detail with this.

I believe consumer forum will do justice for me.Thanking in advance
Sudipta Halder
Mob-[protected]

To,
The CEO.,
Mr. Kunal Bahl,
Snapdeal,
C/O: Jasper Infotech,
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, India - 110020

This is the third time you have rescheduled the pick-up ( order no. [protected], sub order no. [protected] Date 01/01/2017 ) of the wrong item sent to me .
You made promised that I will be refunded the money I paid for Hindware cook top in a week, but I didn't .
The cook top I received was defective and faulty ( order ID.[protected], Reference no:[protected] .

What a mismanagement and why don't you resolve the issues, Otherwise it is my last warning .

Positively I will go to the Consumer Forum Court about my both issues .

In the last one month you only harass me mentally, do pick up the A P hand-loom item & refund and also the refund the money of
Hindware cook-top by tomorrow .

Thanking You,

Ujjwal Ghosh

My phone number [protected]

my sbi sc no: [protected]

my amount is deleiverd but order is not activated

so please my amoutn is refunded my account

I have placed the oder of 3 elini multicoloured woolen straight kurti these all are defected I want to return them first to check I have only use 1 product and that is fully defected and the company has still resolved my problem the suit is so worst that it is automatically cutting from every side but it is below than third class quality