Snapdeal.com Complaints & Reviews

I have purchased a Intex power bank on dated 28/05/2016 vide invoice no.sbd230/16-17/3821.Its item code DB6069213, order no.[protected], suborder no. [protected].Item description : intex IT PB11k11000mah Power bank.It has charging problem.pl.Exchange it as early as possible so that I can use it again and benifited....

Dear sir/madam
I bought Clarion Quartro Black 4 Burner Glass Manual Gas Stove on 21 Jan, 2017, Order ID: [protected] from snapdeal. Which is very corrosive & looking very bad.
I applied for return on site but now they say that "Your item cannot be picked up as your address lies outside our serviceable area for reverse pickup. Please send it to our warehouse via any national courier within the next 5 days. We will reimburse...

"hi snapdeal administrator, regarding this product return request i suffer lots regarding your official negative bad responce, around too much time i request for return request of this iteam of powerbank but nobody come to take the product for return replacement, so its may i think snapdeal fraud with me, so its i think need to consumer forum to upload all this things that the return policy of snapdel how its work and make suffering...

Date of order : 5.12.2016 Rs4850/-
But the order got cancelled due to network error as it was sale day and the money was not refunded.

Another purchase was done on 6.12.2016 Rs 4973/- this was delivered as per the date .

Even after repeated mails through their app complaint box..money has not been refunded back.

Initially they were replying to the mail, they asked for PDF of credit card...

I received a communication from Snapdeal stating that

"We tried to place the order with an alternate seller but were unsuccessful and had to cancel it.

We have initiated refund of Rs. 10344 to your card no. 5337-XXXXXXXX-9835 per the timelines below. We apologise for the inconvenience caused.
Installation services are no more applicable on this order.""

I Hereby request to look into the...

Dear sir,
Order Id: [protected]
Ticket Id: 39615379
I returned on 38/01/2017 but still not at got the replacement date, &
in track status showing estimated replacement date 30 Jan 2017, what you tell about this sir, please reply
for this... Hope you not disappoint the customers satisfaction, why u damaging your company name by delaying or sending defect products, see now still we have hope in snapdeal so...

I booked yureka plus mobile KitKat version of Android but I received yureka plus lollipop version on 9 Jan 17 . Since the date I am complaining regularlly but no solution yet
SP Nama
Mo [protected]...

I have done online shopping at snapdeal. order#: [protected] I have placed an order for Uptownie Lite Navy Polyster Jumpsuits, . But some reason i want to return back also i called customer care and note my complaint that please pick up above dress and pay my money but till date they not call or any courrier boy come to my house to pick up dress i am calling the snapdeal representative. They said to wait for 2 days. From then I called thrice,...

I have ordered I phone 7 Plus 128GB on 20th JAN 2017.

Order ID : [protected]

Promised Delivery Date : 24th Jan 2017

Courier Tracking No : P[protected]Vulcan Express)

Complaint escalated (Help desk) : more than 10 times

This is my worst and last experiance with snapdeal every time i call to customer care answer is same SORRY. They are treating me as a headache its...

I received damaged product on 1st Jan and raised replace order on 2nd Jan. I called several times even today to Help center to know the status. Every time they informed me that with in 2 days it will be picked up, I have all those call records with me. But till now I didn't receive call from your courier. when I checked in Snapdeal portal I was shocked by seeing my replacement request was closed. They sent me a Mail on 27 that product was...

I had ordered asus zenfone selfie smartphone worth rupees 12500 but when i received this product, i found this broken... snapdeal has given me a wrong and damaged product . also i had order 32gb phone but i received 16gb phone which was broken ... but now they are not accepting my complain against damaged product ..and now they refused to replace it but as mentioned in policies they has to replace it ...they are ignoring my requests ..initially...

Dear Sir,
This is to inform you i have ordered subject mentioned lipstick .As per company (snapdeal )its got delivered while delivery person fake pod upload that its got delivered .we have ordered 4 product same day via snapdeal we have received 3 product out of 4 but still 1 product i.e Velvet Matte Hot Hot Hot Lipstick 4.2 g nor received .please help us to resolve this issue and refund my amount

We have complaint...

ORDER NO-[protected] .SUB ORDER ID-[protected]
I have sent technical issue with product but u have sent me a damaged product ...tmlog sb fool bnate ho customer ko .mera paisa jaldi refund kro mjhe damaged product nhi lena hai ..samjhe aur ye conumer complain v mjhe fool bna rha hai kal dam ko ek no se call krke mera sara detail liya debit card ka aur sale chutiye ne mera snapdeal acount ka password changed kr diya ..in dono company...

Amount not refund

respected sir my order ID [protected] Samsung galaxy j2 on 06 january 2017 I ordered by snapdeal but before delivering I cancelled my order on 08 January 2017 . Snapdeal shows refound on 14 th January 2017 but no transaction in my account.i already talked many times customor care number but pure result for me . no refund has been in my bank account pls give my RS7590/. mob-[protected]. prakash.[protected]@yahoo.com...

I unfortunately visited the Snapdeal website and booked Sunflame CH Amaze 90 Auto Clean DX chimney vide order no. Order ID: [protected] on 20 Jan, 2017 by paying full amount of Rs.10, 344 using my HDFC Credit Card. At the time of booking they confirmed that estimated delivery date will be between 26th - 30th January, 2017. I am closely monitoring the site for any update but to my suprise there is no change in the status, i even called the...

I had ordered a 100g product of both but I have only been delivered 50g each the price of the product is marked at 225 rupees and they have charged me 250 per item a 100g product cost me 250 whereas they have delivered me a 50g product which is cheaper...

I ordered my product on 22nd January 2017 i.e. 9 days before.
On the next day morning I received a message from snapdeal that my product is reached at my place & it would be delivered to me in 1 or 2 days, but after that till now I didn't get my product & even no message.
Now even they have crossed their delivery date that was provided to me during ordering my product.
I even used the benefit of snapdeal gold but I...

I have buy 30.12.2016 bed sheet product from snap deal.but product was not gud as stuff so i had send return request immediatly next day 31.12.2016 . but on daily basis i recieved call from snap deal ur product will picked with in 2-3 day. but till now no one will come to pick up & now i have get mail from snap deal -------
We attempted the pickup of your package but were unsuccessful. We also tried contacting you multiple times during...

Im a regular online user, and it was my first attempt on snapdeal, But sorry to say it’s miserably failed. I wont come back to this site ever.
I have ordered for an Oppo mobile oby 13th Jan (Order ID: [protected]), initially the status was will get the item between 16-21st. I waited till 22nd. No message or call from any one. Again i raised a complained and status was changed to item will received by 31ST. Again I was waiting . but...

I ordered 40 inch Panasonic LED TV. Phone number [protected] order number [protected] so got installation appointment on 27th Jan 2017 to 247 around who is service provider of Snapdeal

Got it! Request for television installation is confirmed on 27th Jan 2017, between 4pm-7pm. by 247around india's 1st multibrand appliance care & snapdeal partner. 247 around call center no. [protected]
And today is 31st Jan 2017 no one...