Snapdeal.com Complaints & Reviews

Received garbage and useless books in place of reebok smooth running shoes. Order i'd [protected] Date 22.12.16
Complain made on 30.12.16 complain I'd 38484534 and at least 10 times talk with customer care executive but did not get any response.
There was no issue with packing and parcel received via India post. As per the suggestion of customer care, I sent back the packet to the address mentioned in the mail, but they denied...

Sir i have received old and soiled shoes frm snapdeal...and some one all ready useed this shoes...i have contact to the snapdeal customer care ...but they did not respond me well...they toled me they will not return my amount...

this condtion mantally disterb me...please help me

.product reebok white running sport shoes.
.order id [protected]...

From: Anita Arya
To: [protected]@snapdeal.com
Cc:
Date: Tue, 24 Jan 2017 07:05:49 -0800
Subject: Request for refund
CP PLUS HDCV 8 CH DVR and 6 DOME IR and 2 BULLET IR 1 MEGA PIXELS CAMERA
CCTV SURVEILLANCE SYSTEM
Order No. [protected]
Suborder No. [protected]
Serial CP2H04F5EPBQ07156
AWB R[protected]
RETURN ORDER NO. [protected]
Buyer:
Anita Arya
Mobile...

Order ID: [protected]

The phone snapdeal have delivered have different IMEI number.

Out of two phones i ordered only one phone's IMEI numbers are matching to invoice.

I asked them to correct the invoice proper IMEI numbers. by mailing to '[protected]@snapdeal.com'

Referance number is 39468587

But i am sent old incorrect invoice.

The Snapdeal Help Centre the...

I ordered sony VAIO laptop replacement keyboard in Snapdeal 22nd December I received product three days later..Am not satisfied in that product so I returned for refund.. They sent message 27th December refund successful..U will get money 7 working days.upto now I didn't get..I called customer care they asked bank statement I sent statement also but till now sending same message ur refund successful 27th December, very poor service.
Not...

Respected sir my order ID [protected] zipper brown leather jacket on 30 December 2016 I ordered by snapdeal but before delivering I cancelled my order . Snapdeal shows refound on 1 st January 2017 but no transaction in my account no refund has been trajectory in my bank account i allready sent my bank statement but no response snapdeal is totally fraud companyFraudfraudod please refund my amount i m going to noida police...

Query not resolved, shipment not recieved neither payment
Since month i am waiting for the responsse no one bothered to reply or resolve, this happens to me with me every query, this guys are useless just argue some nonsense and ignore my queries
My seller id s01a46
Case id :id: 06992102
Id: 06654512
Id: 07204310...

Dear snap deal team,

I shared my below mentioned return complain with your customer service team, i am re posting the same complaint below along with the attached documents.

I just finished my conversation with your executive imran and explained him the issue that once i returned the bluetooth speaker i was given a delivery receipt which has mobile number and signature of the courier executive who came for return...

. Mukesh gupta
Address: g-49 saurabh vihar jaitpur badarpur
City/town: delhi 110044
State: delhi / new delhi
Email: [protected]@gmail.com
Contact no. [protected]

Subject: complaints against snapdeal for refund
Value: 1299

E shopping
Complaint against snapdeal for refund
By mukesh
I return an item on 30 december but not received my money yet 23/01/2017....

I have placed an order of moregmax moregmax _4g7 black (4g + wifi voice calling) from snapdeal on 1st jan, 2017. i received the same on 10th jan, 2017. i unboxed the order and got lots of scratches on the screen of moregmax tablet (ordered) & lots o[censored]nnecessary apps are installed on it like rhymes for children, officesuite and lots and selfie camera takes lots of time to open. its 2nd hand product means used one.in the same day i called...

For my brother birthday i have ordered product: sony sbh20 stereo bluetooth in ear headset from snapdeal on dt: 11.01.17 through netbanking order id.[protected], i paid rs.1700 for this and delivery date is given 17.01.17. on dt-13.01.17 one person came name: mosin delivery boy from snapdeal ph no. [protected] delivered the product: sony sbh20 stereo bluetooth in ear headset and said this product on cod you have to pay amount of rs. 1700 and...

I have placed an order (order id: [protected]) on snapdeal for 32 gb sd card on 12 jan 2017 and it was supposed to be delivered on 14 jan 2017. its 23 jan today and still the courier status shows "in transit". i have reached snapdeal customer service multiple times to check where the order is and when will it be delivered. they just say that they will deliver it soon, but there is no progress at all. i not sure if it will be delivered at...

Order id: [protected] see the attached tracking details, i am surprised and shocked

I am waiting at my residence to receive the consignment as it was advised to me that it is rescheduled be delivered to me on 23rd as requested by me, but it is now 7 pm of 23rd but nothing came!!!

I checked on your website and tracking the courier got the attached details that the consignment returned.
Waybill no : [protected]br...

I purchased a intex aqua 4.5 pro 8gb from snapdeal.com worth rs.2799/- on 15th jan 2016. They were delivered the defeated product on 19th jan 2016. I called their customer care regarding this and they told me to resolve the complain within 24-48 hours. I didn't received any call from them. The next day i had call and i told them if possible replace the product. They asked for some more time to confirm from their vendor but i did not receive...

I have experienced the worst service ever. I was suppose to get my order on 14th JanuaryOrder ID: [protected] and yet have not received. I called Snapdeal almost daily from 14th January for my product. And today When I spoke to them they are saying that product has been returned and I have to reorder. And interestingly that product is out of stock now. And when i agitated the executive said he will connect me to some senior and sort it, I...

Order ID - [protected]
Sub order ID - [protected]

Hi Snapdeal,

I had ordered Puma football shoes size 12 (Mens) on 7th Jan and recieved Kids shoes in return.
Immediately asked for a refund and sent the package AS it is. (It never contained Puma shoe box - fake maybe?)
On checking my account today, I see that my return request is declined stating - quality check failed. This is beyond ridiculous!br...

Dear Sir
I have Ordered one Vivo V5 from your company and Order ID: [protected] . In the packing I have received the stones instead of Mobile handset. I have strong feeling that i am cheated by the company by sending stones. I have already made the payment through the Bank Credit Card. While receiving the shipment i was so happy that i will have a latest phone. But after opening the envelop i was shocked, and i realize that i am cheated...

My order id is [protected].order was cancelled by the snapdeal.I have been paid the amount prepaid but till today they have not refund the amount.And I am repeatedly calling the customer care but there approached is negative., and no proper feedback reply comes from the company executive or customer care personnel.there is no proper response when they will refund the amount....

I had purchased three items in one order (order no [protected] dated 08n Oct 16 ). These were (a) one gas stove (b) One Bata Shoe and (c) Asian sports shoes. I cancelled Bata Shoe on the day itself prior dispatch. I paid total amount of 3101.00 through CitiBank Credit Card in 6 month EMI option. First of all the entire was deducted by Citi Bank instead of EMI. After one month the amount was refunded and EMI was started. However, the cost...

Hello there,
My order id is [protected], and i ordered Zook motto 69 premium biking gloves on 11 jan 2017, later after waiting for 3 days on 14 jan 2017 i received a shipment from snapdeal but the product sent to me is different.. the one i got is PRO-BIKER riding gloves.. immediately on the same day i called snapdeal and asked for the issue.. after writing to seller about the issue from snapdeal app..soon i called up customer care...