Snapdeal.com Complaints & Reviews

My mi note 3 charger has stoped work currently .my charger in on warranty period at this time .i want to change my mi note 3 charger ....

I ordered for Mobile Phone [LeEco Le2 32GB] on 04th Jan 2017. Paid an amount of Rs.11, 400/- through Credit Card. Order ID#[protected].

On 05 Jan 2017, I got a message from Snapdeal that the mobile phone was delivered. But I have not received the mobile.

I made a complaint on 06th Jan 2017 to Snapdeal. Complaint Ref#38730590.
They asked for a max of 6 days time to resolve the issue.

Since...

I had purchased a "Pigeon Sterling DLX 860 m3/hr 60 cm Hood Chimney" of Order ID-[protected] on 1st Oct. 2016. Due to misleading information on snapdeal website, I had requested to return and refund the product. Then they had send a mail to me that "We are Unable to pick up your product" please send us the product by yourself and we'll reimbursed the courier charge. After that I sent the product by Trackon courier at given address
"GURGAON...

I ordered a HP laptop bag from Snapdeal but the product I received was not an original HP bag. The HP logo came off the bag on merely touching it and the inner lining of the bag was of very low quality. Also, there was no HP tag attached to the product and no mention of HP sign inside the bag which is unlike an original product. Apart from this, the product specification mentioned about having a rain-cover attached to the bag but I did not...

Dear sir/Madam,

I order a product from your I need to get status update for my order. Estimated delivery date was on or before 18th Jan. On 18th Jan in the afternoon order status was out for delivery and I was available throughout the day, however I did not receive any call from courier company . as i repeated complaint to your snapdeal deal customer care they promise that my product will be deliver today itself as such complaint...

Sir I jatin Dua order Nike Red Running Shoes from snapdeal and i have size issue and create request at my college address and no one pic my order and no one contact me. after that your snap deal executive call me and ask me we are closing your request and you can reschedule it and after that i see my order status there was no option for pickup update.

and i call many times to snapdeal but i did not got any solution
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We have ordered and received a infocus mobile on 28th Nov 2016 and find the media player is not good and raised refund request and the call ticket # is [protected] and received a message to take the product at your doorstep on 12th dec 2016, but still no one has turned to take the mobile.

Your person called twice and not yet taken back the product.

My family is regular purchaser from snapdeal and this incident...

This in regards to the two refunds for the purchases I made at Snapdeal.

Brief about the issue,
I placed 4 orders at snapdeal, out of which 2 products were damaged and 1 in replacement.

Order 1 - Hawkins cooker - damaged - refund initiated on 7th January

Order 2 - LG refrigerator - canceled order - refund initiated on 11th January

Order 3 - IFB Washing Machine - damaged -...

Order ID: [protected] (1 Item) DETAILS
Placed on 02 Jan, 2017
Delivered on 7th jan 2017
it was a defective item delivered by Snapdeal.i placed a return request on 7 th january itself .The courier partner updated wrong that the customer happy with the product but i never had a chat or meeting with their courier team.I called them about 16 times till today, huge phone bill no response from their side, they always say that...

I bought below item online from SNAPDEAL.com on given date.

Order ID: [protected]
Placed on 11 Jan, 2017
Dell Inspiron 3555 Notebook (AMD APU E2 6110- 4GB RAM- 500GB...

They voilated their policy and mess up 2 things:
1. This item was eligible for "gold express delivery scheme" and should be reached to me on Jan 12, 2017 but it was delivered on Jan 14, 2017. So they made false promise.br...

Dear sir

We are not able to upload our courier receipt of consignment which we returned to snapdeal as it was not in prescribed quality. there is no orders are found in our login. kindly help us to upload, we mentioned details as follows:

Order ID: [protected]

Mobile. no. [protected]

Address:

Rupesh Dhore
Panchavati Katol, Ward no 10
Near Sai Mandirbr...

[protected]- Ordered in sleepwell Sleepwell mattress and paid in December .. It is cancelled once and then after getting confirmation from Call centre, i paid for the order once again in January .. It is also cancelled without any info. then again i have spoken with cust care . All the cust care peronnel are novice without any subject at all. Some of in charge spoken with me and assured that he will call back within 24 hours. No response...

There were huge advertisements all over the newspaper for Diwali offers from Snapdeal. I also bought one offer, executive chairs. After waiting for 1 month, the product got delivered. It came in raw packaging, unbranded product. Quality was poor. I thought, I paid less so okay with the product quality even though it feels cheap. But the chairs were wobbling could not sit...after a month the base of the chair broke into 3 pieces. The customer...

My order no [protected]
I have delived my order but size is not fit so i refunded this product last week
But till now no pickup status confirm
I had made many call to snapdeal but they were not responding
They were wait a very long time to talk to customer care
Why a person chose online shopping?
Because they save their time
But i think i am wrong to purchase a product to snapdeal only for...

Hi Team,

With reference to the request with reference no. 38848698, there is no follow up made by Snapdeal team as of now and you guys claim for maximum 24hrs. This is utter non-sense.

Secondly, highlighting the issue on this email again, I had placed two orders [protected] and [protected] on 2nd Jan 2016. Then I cancelled the order [protected] on 2nd Jan 2016 itself and order [protected] on 3rd Jan 2016 respectively.br...

My order no is [protected] I had made the prepaid amount but the courier send was COD.so I they didn't deliver the product.After long time they cancelled my order without any explanation and they didn't refund the amount also.And the response from the customer care was very arrogant and carelessness reply from them.its was our mistakes to choose this platform....

Order id [protected]
They have not returned my money till now they said it will take 4 days but now today is the 8th day i called the customer service 5 times they are just saying u will get till tomorrow wait all are saying the same things snapdeal customer service is very bad. I have bought many things from snapdeal i have been a good customer.
But now i think they dont care about customer satisfaction. They want just money....

Hello sir, i am bharat singla, and i am using freecharge. In December 2016, freecharge blocked my account due to unreasonable reasons. and now they not unblocking my account. they seized my money also. and because of this. i am not able to use my snapdeal account and i have 12000 rs snapdeal voucher which is linked with that account . it is a fraud done by freechage and snapdeal, i request them many times that please unblock my account but...

Online payment done-product cancelledimmediately-website shows refunded-no refund so far even after 6 working days-complaint to snapdeal-assured return of money-not yet-reg

vide order no.[protected], leEco Le2 was ordered online paying money through debit card.
the order was subsequentle cancelled
the snapdeal website shows money was refunded on[protected].
even after a passing of 7 days, the money is...

I am extremely disappointed with both the product quality and the service offered to me by snapdeal. The order ID i [protected], and was placed on 20th September 2016.

On 14th December 2016, the chair broke while someone was sitting on it, badly injuring that person. The wheel stand had broken. The weight of the person sitting on it is 78 kg, so it cannot be said that the product was stretched to beyond its limits.
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