Snapdeal.com Complaints & Reviews

Hi, I have ordered a shoe o[censored]nited colors of Benetton, order was placed successfull, but they have cancelled my order Willingly with out reason, I want my product to be delivered.

I placed an order ([protected]) on 13/01/17 in 368 INR (Offer Price) and paid through credit card (snapshot of order is attached for reference). But the company has cancelled my order by saying that "the seller made an error in product pricing upload" (snapshot of email is attached for reference). They have initiated refund process but I am not interested in any refund as the price of the product is changed. I want the same product to be delivered.

Order ID[protected]
The courier didn't deliver the item on time.
The courier service called for delivery on 13 January.But they didn't deliver the item on time .

I ordered a watch on 2nd Jan 17, order id: [protected]. I recieved a wrong item so i asked for refund. The item was picked up on 11th Feb 17 and on the very day on snapdeal account it showed amount refunded however it hasnt been refunded. sub id for refund is [protected]. The total amount is Rs 11999. Please do not update money refunded unless it is actualy refunded into the customer's account. It is very misleading. Please refund my money asap. THE PRODUCT DELIVERED TO ME WAS A FAKE ONE. WITH NO WARRANTY AND MADE IN CHINA HOWEVER THE ORIGINAL WATCH IS ITALY MADE.

Order id: [protected]
this order was cancelled by me.
The refund rs 3410/- yet not been credited in my account
ur team member repeatedly asking me secret no of my atm card.
Which is very much regretted.
My mobile [protected]

I have put an order in snap deal for mobile vide model intex cloud 011 8gb, blue in colour. I have paid through net banking from my axix bank account, debit card no [protected].And the same was cancelled by me.
I have received mail from snapdeal on 08/01/2017 stating that the respective amount will be credited in 4 working days.
As on to day, i have not received amount. Which is very much regretted.
My mobile no [protected]
my email id [protected]@hotmail.Com

Hello,
I have ordered a samsung j5 prime black color at offer price shown by snap deal app. At Rs 8990 dated 11/01/2017 at 6:50pm .i placed the order too. Bt than they sent me a message for confirmation for price 14790₹ which i didnot confirmed. Bt than I tried too customer care no.bt it wont work. I have screenshot of tht placed order too. So this a complete matter of cheating. I want that handset at my offer price.
Plz look into this matter.

I have purchased a shoe rack on 27.12.2016 and they are supposed to do the the installation by 6.01.2017 on 08.01.2017. I opened the case and found that rack bend on one side and painting is not good then i have registered return request with ref no 38819213 after waiting for two days i got a call from snap deal saying that this item cannot be returned and we are sending carpenter to repair it till today no one has tuned up advice

This company charge my bank account, without my knowledge.
I have not authorised this transaction and it has been done without my knowledge. I need immediate reversal.

It's rs.1000.00.
Debit: KLICKPAY
Ref. no : [protected]
Dated: 09/01/2017

They are subsidiary of snapdeal, but snapdeal customer care executives are not responding on this. They are regularly saying to mail all details on their care mail id. I have done that also but still not find any proper response from their side.

This is clearly a cyber crime.

Please do something asap.
my registered email id on snapdeal is: [protected]@gmail.com

I am also attaching snapshot of my bank ac for reference.

Sir I ordered for two mobiles Yureka plus 5510A moon gray Of android KITKAT but I received MOBILEs of ANDROID LOLLIPOP. I am complaining to all the channels but no improvement . One call received by me, the person told that this is upgraded version. but sir I want only ANDROID KITKAT VERSION t which you have displayed in your product list.
Sir call centre also booked my complaint but no solution yet
Thanks

s p nama
mo. number [protected]

Dear Sirs,

Reference to our order ID [protected]. Item name (cello mixer grinder ) delivery date 10/01/2017 To 13/01/2017 which has not been received by us till date. We had very much pressed for an urgent delivery as an export order is pending with us but it seems our many requests have had no influence on your tardy working. We shall be glad to know when we may expect delivery.

Hi Team,

Order ID: [protected], Placed On 19 Dec, 2016

I have booked Lenovo vibe k4 Note (16GB, White), while returning back to Snapdeal the same phone which I have received they are rejecting the return request mentioning there is a mismatch in IMEI numbers. I want to return it back as phone has physical damage and getting heat.
Still I am unable to understand how come there is a mismatch of IMEI Numbers, I have also sent the images of the IMEI numbers, still they are telling mismatch of IMEI.

Please do the needful.

Thanks & Regards
K V Mahesh
[protected]

Hello, My order is not delivered and no one is replying from the snapdeal not even a mail or call is made till know. This is the most ridiculous e com service provided in the country. I think for me snapdeal is not a ecomm service because generally a ecomm service takes order and fullfill them but here no sign of order completion is seen.my order id is [protected]

Sir, I bought a Micromax yu yunique handset on 26 Dec 2016 which I received via courier on 2 Jan 2017 .I made payment through credit card. The phone did not worked when I checked it. I filed my complaint for refund / replace on 8 Jan 2017 . I called Snapdeal customer care multiple times and they told me to go to service. Centre to get a Denial letter after which they will process my return/refund . The service. Centre ( Dutta enterprises, jammu ) refused to provide me Denial letter.
And now customer care are wasting my time again and again requesting me to wait for 24 hrs., 48 hrs..etc.
4 days have past and still no conclusion.

I request your Intereference in this matter

Regards.
Randeep singh sodhi
[protected], [protected], [protected]

I had ordered amway artistry hydrating lotion but i got amway g and h lotion, so that i asked for refund but snapdeal is not providing my amount Rs1700 eventhough i had send that product(amway g and h lotion) back to snapdeal.Not only that they are not responding my mail also please refund my amount.

I booked mobile at the time of booking delivery date shows on or before 11.01.2017, When I check the status at 11.01.2017 it shows customer is not responding.
The truth is they are not called me 100 %, even I am not reachable my mobile will notify missed call alerts.I am not receiving any missed call alerts from unsaved numbers.
Really frustrating they are not responding.

Order number:[protected]
Please help at least to deliver on or before 13.01.2017

My observation is the delivery guys are fraud.I cancelled my appointments due to this.The urgency behind that is I want to present that mobile to my relative.

Snapdeal is a big fraud company. I ordered a puma slippers.i didnt like the product then they took the product. When i send it back they are saying that the quality check failed and your product will send to you.

I don't understand what quality check was failed. I just returned what they sent.

Never trust snapdeal.

Order id:, [protected](1 item) details
Placed on 28 dec, 2016

Sir, I am nitish kumar. I purchased vital mobile phone from snapdeal but I got wrong charger with product. so I return product to snapdeal with all accessories to delivery boy and he checked product and took my product @after one day I received a call from snapdeal and said I can't refund money and said me will provide u 100 rupees compensation and purchase charger from market but I refuse his request and I said i[censored] will not refund then u replace my product with proper charger.finally snapdealsay okk. after that i call many time to customer care of sanapdeal and always said sir iam working on ur issue and resolved immidatily but after few days I received a call I can't replace and refund because charger are missing but I said if charger were missing it is ur fault not my because I return all accessories with product in presence o[censored]r delivery boy.but snapdeal not listen to our claim and said me I am not received charger with product so ur request is decline but I say it is not my fault because I return all accessories in presence o[censored]r delivery boy if charger are missing why ur delivery boys accept product.sir snapdeal cheat me soo take this complaint seriously
plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz contact no [protected]

I have purchase one I kill 4gb and I received from office 4 jan 2017, they do not provided me home delivery also, this I kill was not 4gb inbuilt memory and no vibration zero quality standards whatever wrote in product description and price also 799, I made complain to refund and again I went to jorhat branch Snapdeal point and return the I kill 4gb mobile in 7 jan 2017and they gave me one return voucher and said after 72 hours refund will come, now 5 days Over nothing is happened.i need refund with interest after 72 hours from 7th jan 2017

Hi,

My order No: [protected]
Sub Order Id: [protected]

I returned the product 10 days ago and they didn't updated the same in orders and they cancel the return after return picked from me(after 2 days) and they change the status for the order from return approved to delivered.
I contacted them more than 10 times till now through mails and i called to customer care also but no use.The product cost worth: 839 INR.

Now i don't have the product with me and also no refund.

i want to put a case on snapdeal, and i want to cancel the 'TrustPay', they are not at all worth for that.

This time i am ready to cancel the trust pay and also if possible i will proceed consumer court complaint.

Regards,
Munisri.