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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 306

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A
Aparajit Bhuyan
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I bought a printer cost Rs.12000 , approx on 5th Dec, till now, they have not delivered

Address:781006
Website:www.snapdeal.com

Product booked in 5th Dec(Order ID: [protected]) on Snapdeal, and as Snapdeal committed to deliver between 16th Dec ...where I, myself followed with Snapdeal's courier partner Gati couple of times, what I got to know that, there is a major false communication done from both the parties. From Gati and from Snapdeal. Till today, my product is not delivered neither I got any concrete information whether the product would be delivered. I am a...
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J
John1122
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Declined return/replacement for faulty product

Address:Nashik, Maharashtra, 422103

Snapdeal will cheat customers after getting their money. It is just fun for them. I ordered for JBL T200 head phone but I got a head phone which is not even worth 50Rs. Requested for return/replacement only to know that I need to courier the package. After getting our they can order us anything as they like. Now the item I returned failed in quality check it seems...only God knows what snapdeal think of its customers.The item can be even...
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B
Bablu choudhary
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received order

Address:Mathura, Uttar Pradesh, 281401
Website:Snapdeal

I bought a red rose but i was out of station so couldn't receive my order. I requested a return of item. But on 19 December I received an email order delivered succesfully. While i didn't receive any item. On 19 December I registered a complaint About it. But still i haven't receive any response and not even my payment back. My order id is [protected]....
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K
kanchan ballamwar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due to some reasons my email id is blocked so i didn't get the return form now i wanna exchange the product

Address:Chandrapur, Maharashtra, 442402
Website:snapdeal

I wanna return the order and due to some problems my email id is blocked and I didn't got the return form I want return form what should I do the product size is too small I can't keep it .. so I wanna exchange it but without return form it is not possible so I want return form... I wanna exchange the order...or refund the order I will place another order...
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A
AMRITA RAMYA
from Vepagunta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I haven't received my order which I have placed it on 11th Dec. 2016

Address:530017

I have placed an order of Shoe Lab Silver Platforms Heels on 11th Dec. 2016 [ order ID :[protected]. From 16th onwards I have been tracking my order.

Order processing has been initiated
11:55 PM, 11 Dec, 2016
Order is being readied for dispatch
11:55 PM, 11 Dec, 2016
Item is packed and will be dispatched soon by courier from New Delhi, 04:40 PM, 14 Dec, 2016.
Item has been given to the courierbr...
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G
Gaurav Shrey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged goods neither replaced nor refunded.

Address:New Delhi, Delhi, 110008
Website:Snapdeal.com

Nescafe twin set with free mugs vide order no [protected] had been placed with Snapdeal which had been delivered in damaged condition. It was reported on 20.11.2016 and Snapdeal opened a sub order no. [protected]. It was agsin delivered in broken condition on 24.12.2016. This was notified to Snapdeal vide email at [protected]@snapdeal.com on that day itself with photographs. It kept on lingering in the matter despite constant follow up on my part....
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S
subhan2010
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered even after 10 days

Address:560017
Website:www.snapdeal.com

Dear sir,
With reference to my snapdeal order no [protected] dated 12 dec 2016 which is prepaid order, which suppose to be delivered by 14 dec 2016 as per snapdeal gold benefits. When i contacted to snapdeal through email as product was not delivered by even 15 dec 2016, i got a response that the date is revised to 20 dec 2016 without giving any reason. When i tried to reply to that mail it was shown delivery failed.
Today...
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C
cincy sebastian
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Estimated delivery dates are over

Address:New Delhi, Delhi, 641038
Website:online shopping

I have placed an order on 11/12/16 and i got mail that snapdeal shipped the item on 12/12/16 and estimated delivery date was 16 dec - 21 dec but both dates are over . i have sent three mails to customer care of snapdeal but all in vein. dont buy anything from snapdeal very poor customer care and very very poor courier partner. amazon and flpkart doing well

Order ID: [protected]

Placed on 11 Dec, 2016
br...
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M
mukesh2016
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xiaomi redmi note 3 not delivered payment done by credit card hdfc

Address:Sirmaur, Himachal Pradesh, 173025
Website:snapdeal.com

I have order xiaomi redmi note 3 from snapdeal on 01 dec 2016 and estimated date was between 6to 8 dec but not delivered i already call him they revised my date again and again but they not give me response i called him many times but they always give me 48 hrs but after that product not delivered and no update on tracking system till 21 dec 2016 so i want to refund my money back as soon as possible .very very poor service by snapdeal...
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S
Satya Peketi
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel item snapdeal reference no slp1275171730 return and refund the amount rs.532/-

Address:West Godavari, Andhra Pradesh, 534004
Website:www.snapdeal.com

I have Ordered 2 items name and SKU Bon Maniere white formal shirts (size:XL-44)BMW001-XL .Your reference order no slp[protected], received today and pay the amount rs-532/- i shocked paking contains only 1 shirt is send to me more over that item is already used one teared the collar emblem.pls refund my amount otherwise I will file a case against u....
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P
p.shaw
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not despatch on exact date

Address:Kolkata, West Bengal, 700007
Website:snapdeal.com

My name pappu shaw, i purchase a mobile from snap deal of ASUS Brand which exact delivery they commited on 21.12.16 but they fail to do so. I purchase the mobile as a gift for my friend birthday but snapdeal spoil my program by not delivering in exact date. So i raise a complain agt snapdeal & I request to the valuable customer not to place any order in Snap deal because they fail to commit what they mention on the site...
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S
SVBKumar
from Munnar, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apple iphone 5s Order ID: 17190965086

Address:600018
Website:www.snapdeal.com

Hello, i purchased an iphone 5s silver with Snapdeal on 10th Dec with Order ID: [protected] and they promised me to deliver the product on or before 14th. i even made full payment so that they can deliver it at the earliest.But the product didn't reach on the said date 14th Dec. i was really pissed off. the next day i received a mail stating we will reschedule your delivery on 21st. i was suppose to gift it to some1 on their special day....
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J
Johny@87200
from Gurgaon, Haryana
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Snapdeal cheated by delivering fake product..

Address:New Delhi, Delhi, 110085
Website:www.snapdeal.com

Snapdeal cheated by delivering fake product..product model number does not exist ..service center not ready to accept even with invoice all all...
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M
meghachhabra21
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken product and no return

Address:Gurgaon, Haryana, 122011
Website:Snapdeal.com

I would like to complain about Snapdeal's callous behavior towards their customers. I ordered a Redmi Prime (order # [protected]) and was received by my wife on 4th December as I was travelling. Upon my return, I opened the packet on 13th December, the same day I requested for a return as the phone had a broken screen. Its been 10 days that I am following up with their executives and helpdesk to facilitate the return, however, due to Snapdeal's...
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S
Shoaibk45
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Online Contest On Twitter

Address:New Delhi, Delhi, 110020
Website:twitter.com/snapdeal

Date : 14th Dec, 2016.
A game was announced in which top ten winners was supposed to get smartphones. The results was supposed to be announced on 19th, Dec, 2016.
Here is the Link of that game : https://t.co/iok8PxNm2U

Many people along with me have wasted our time in playing that game and tweeting our score with hashtag #Le2OnSnapdeal. They never cared to announce the results. The only reply we get from them...
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V
vishal adhana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:snapdeal.com

I had ordered a PUMA wallet from snapdeal on Diwaali sale (Order no.[protected] and suborder no is [protected]) on the price of 341 (297.82 rate + 43.18 CST) which was a defective piece and not genuine product by PUMA had to return back .
Its is delivered on 19 october 2016..
The product is picked up by NUVO EX logistics pvt. Ltd on 27 oct 2016. ISLAM AHMED was the person who was picked up the item. The pickup id is AWB: SND3265140....
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M
manoj.dl65
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vu 32K160M 80 cm (32) HD Ready (HDR) LED Television

Address:New Delhi, Delhi, 110065

I have purchase Vu 32K160M 80 cm (32) HD Ready (HDR) LED Television by Snapdeal as prepayment on 06.12.2016 but it has not deliver at right time. I have cancel my order on 11.12.2016 but my amount is not refund till date. As per snapdeal Easy Payment Policy the payment refund in 4 working days.

I have call, Email or massage many time for refund my amount he told me 24 hours again and again I am help less

My Order...
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M
mosinasou
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone.

Address:713206
Website:WWW.SNAPDEAL.COM

I have bought one Yu Yunique 4711 mobile from snadeal on 10/12/2016.But after opening the pack, i have found that screen protector is used.But before opening this(screen guard) i have already taken jio sim with mobile.So when i report this to customer care, they send me return request.But as i have already taken jio sim with it, i do not want to return the product.But i request them to replace the screen guard.Every time they take report...
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S
Sharlins
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction unsuccessful but payment deducted

Address:603103
Website:Snapdeal.com

Sir, I have ordered leeport shoe, after the successful payment from my account (Through Internet banking) it showed your request didnot proceed try after some time, again i have tried that time also came the same message
i have totally 4 times tried, but all the times money was detected from my account below are the transaction detail from my account,
Value Date Post Date Remitter Branch Description Debit Amount
20/12/2016 ...
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ipshita2016
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sennheiser cx180 headphone

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I bought this product on 20th june.it has 2years warrenty.recently it stopped working so i went to cutomer care office of sennheiser in kolkata and they told me that it is a fake product.then i sent mail to snapdeal but they didinot answer.i paid them rs 786 at the time of buying this product.my order no is-[protected].
i want to return this fake product and want to get original product or money refund.i attached the images of the...
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