Snapdeal.com Complaints & Reviews

I had ordered a PUMA wallet from snapdeal on Diwaali sale (Order no.[protected] and suborder no is [protected]) on the price of 341 (297.82 rate + 43.18 CST) which was a defective piece and not genuine product by PUMA had to return back .
Its is delivered on 19 october 2016..
The product is picked up by NUVO EX logistics pvt. Ltd on 27 oct 2016. ISLAM AHMED was the person who was picked up the item. The pickup id is AWB: SND3265140. Despite of returning back the item I did not get any revert from snapdeal team about the status.
I continuously complaint (complaint id is :[protected] snapdeal on the CC number or on the helpbox. Then I recived the calls for delivering the same product again.
• It is a behuda service by snapdeal.
• Peoples I suggest you not to buy from snapdeal.
• It’s a low class website deals in local products
• I want refund of my payment in my account ASAP

I have purchase Vu 32K160M 80 cm (32) HD Ready (HDR) LED Television by Snapdeal as prepayment on 06.12.2016 but it has not deliver at right time. I have cancel my order on 11.12.2016 but my amount is not refund till date. As per snapdeal Easy Payment Policy the payment refund in 4 working days.

I have call, Email or massage many time for refund my amount he told me 24 hours again and again I am help less

My Order No is [protected]

I have bought one Yu Yunique 4711 mobile from snadeal on 10/12/2016.But after opening the pack, i have found that screen protector is used.But before opening this(screen guard) i have already taken jio sim with mobile.So when i report this to customer care, they send me return request.But as i have already taken jio sim with it, i do not want to return the product.But i request them to replace the screen guard.Every time they take report as query, but do not response.What to do?i do not want to return the total productbut i can return used screen guard.Thanks

Order ID: [protected]
Product: YU Yunique Plus (8GB, Black)

Sir, I have ordered leeport shoe, after the successful payment from my account (Through Internet banking) it showed your request didnot proceed try after some time, again i have tried that time also came the same message
i have totally 4 times tried, but all the times money was detected from my account below are the transaction detail from my account,
Value Date Post Date Remitter Branch Description Debit Amount
20/12/2016 20/12/2016 CORE BANKING DATA CENTRE WITHDRAWAL TRANSFER IBIBO [protected]/www.snapdeal.com/ TRANSFER TO [protected] 920.00
20/12/2016 20/12/2016 CORE BANKING DATA CENTRE WITHDRAWAL TRANSFER IBIBO [protected]/www.snapdeal.com/ TRANSFER TO [protected] 920.00
20/12/2016 20/12/2016 CORE BANKING DATA CENTRE WITHDRAWAL TRANSFER IBIBO [protected]/www.snapdeal.com/ TRANSFER TO [protected] 1132.00
20/12/2016 20/12/2016 CORE BANKING DATA CENTRE WITHDRAWAL TRANSFER IBIBO [protected]/www.snapdeal.com/ TRANSFER TO [protected] 1127.00
Total 4099.

please return the money which you detected from my account total Rs. 4099.

My registerd mail id : sharlin.[protected]@gmail.com

I bought this product on 20th june.it has 2years warrenty.recently it stopped working so i went to cutomer care office of sennheiser in kolkata and they told me that it is a fake product.then i sent mail to snapdeal but they didinot answer.i paid them rs 786 at the time of buying this product.my order no is-[protected].
i want to return this fake product and want to get original product or money refund.i attached the images of the fake product and the invoice copy.

Thank you for using your hdfc bank credit card ending 8588 for Rs.250.00 in mumbai at klickpay77252 on[protected]

I received the message. I was shocked and immediately checked my credit limit to confirm whether the transaction really processed. Yes, it is done. The message has been received from dm - hdfcbk. Even the amount is small, but it clearly shows the security breach in hdfc credit cards.

I wanted to order lenove vibe k5 note flipcober but by mistak lenovo vibe k5 Flip cover has been delivered. I choosed to Return/Replace option and I'm sended the flip cover with original Packing by India Post. So when i will get Refund or The flip cover of Lenovo vibe k5 Note.

When will i get the Flip cover or Refund to my order.Send me the information and get myself edit my order .

Ticket no. 38087518
Courier manual

Suborder code . [protected]

This is my first time to order by Snapdeal. If the SD gets it seriously i will be always order by Snap deal

I had ordered a flip cover from snapdeal (Order no.[protected]) which was a defective piece and had to return back . Paritosh was the person who was suppose to pick up the item (send by shadowfax) but he had send Wahid patel . The item was returned on Thursday (15-Dec-2016) . Despite of returning back the item I continuously received failure message saying that the return was unsuccessful . I spoke to both Paritosh and Wahid regarding this and was informed that it was their mistake and will soon update the status regarding the received item . But its not yet done and I have received the final status that the return is cancelled due to my unavailability and irresponsiveness.

Order no. - [protected]
Order placed date - 11-Dec-2016
Order received date - 15-Dec-2016
Item returned date - 15-Dec-2016
Seller info - KTC - Golden
Parcel received by - shadowfax

Kindly request you to initiate refund for the returned product .

This is the worst experience that I have received from snapdeal . I request you to kindly look into this matter and do the needful.

I have order a Bata Black Formal Shoes worth rupees 959, It should not placed for some problem but the amount was dedited from my account after debit of amount i get a message from snapdeal it says "your order could not placed if any amount reduced from your account it will be refunded" till now i cant get the money back, i order it 19/12/2016 at 10.30 pm
please clear this problem either refund the amount or placed the order

Snapdeal, it has been over 1 month they r telling tomorrow, tomorrow Pickup Gets Automatically Cancel, my Order For
Lenevo Vibe P1 Turbo If You Wont Replace My Item I Am Going To Consumer Forum
Its My Advice You R Wasting My Time And Harasshing me Mentaly
I Am Going To File A Case Against U, if My Problem Does Not Resolves
Order Id [protected]
Product name- Lenevo Vibe P1 Turbo

I've ordered a product from snapdeal...Orderedid is [protected]. Its been 10 days now they didn't gave me my product! Expected delivery date was 20 december 2016...i already paid the amountThough I'm sending them mails every week, they replied for 2-3 Times, later they kept ignoring and don't even bother to reply nor they gave any updates! I'm ready to teach them a lesson no matter what ever I've to do! bot just my 1349 rupees they eat, but many more customers like me got trapped in their shopping! Snapdeal did not give good services to customer..i hate it...shame on you snapdeal

Order id : [protected]
Refund Reference number : 75503726345010513970670
Refunded on 9 Dec 2016
But refund is not deposted in account ending with 4975 yet

Dear sir,
I have given order on[protected] for Yu-Yuphoria 2230mAh battery ₹799. I received the product on[protected].This battery is not at all holding even 4 hrs, mobile is getting switched off automatically at 35% of battery. I am thinking it is a worthless battery. Please give a better quality long life battery.Product label is not having Snapdeal name.How can I believe this company.I want worthfull battery, I paid ₹799 for battery.please provide new battery.
with regards,
G.ILAYARAJA,
Scientist in Department of Atomic Energy, Kalpakkam. Tamilnadu.

Hello Crapdeal or Snapdeal (doesn’t matter)

I don’t understand what kind of Khushiyaan you are guaranteeing. I think it is the happiness which you get after cheating the customer by stealing their money.

Recently I had bought an Electric Grill from Snapdeal, which was one of my biggest mistake for not going with benchmark setting shopping sites like flipkart & amazon.

Oder (Order ID: [protected]) was placed on 30th October and was delivered on 2nd November, due to some problems with the product delivered a return request was raised on 5th November which is well in range of product replacement window.

PROBLEM WITH THE PRODUCT :

Grill was not working properly and it was quite visible from the very first use. Red light is supposed to turn on when the item is cooked. However in this case red light was turned on simultaneously with the green light. Due to this Grill was not heating properly and food/item was not cooked even after adjusting the temperature several times.

NO RESPONSE FROM SNAPDEAL:

I waited for very long and at last contacted Snapdeals robotic customer care service which is of no good. As it is just an useless self caring process, where you can not find a way to speak with human and tell them your problem. After multiple failed attempts to connect with customer care through the call center line I finally published the issue on Snapdeals FB page.

SNAPDEAL’s ACTION:

I got a call from Snapdeal as a result of my complaint posted on their FB wall. And I was shocked to hear the reasoning from the customer care team. I was told due to some discrepancies on my account return can not be complete. And not just that I was told that my account is being suspended and I can not use it in future.

HEIGHTS OF SHAMELESSNES AND FRAUD

1.MY RETURN WAS NOT PROCESSED DUE TO SOME DISCREPANCIES (REASONS UNKOWN)
2.MY ACCOUNT WAS SUSPENDED FOR NO REASON
3.THERE WAS NO SUSPICIOUS ACTIVITY ON MY ACCOUNT. AS I HAVE BEEN USING THE SAME ACCOUNT FROM YEARS
4.I NEVER BULK ODERED ANY PRODUCT
5.AUTHENTIC PAYMENT MODE WAS USED.

QUESTION FOR YOU(Losers)

1.WHY DID YOU ACCEPT MY ORDER IF THERE WAS SOMETHING FISHY ON MY ACCOUNT?
2.WHY DID YOU ACCEPT THE PAYMENT?
3.WHY DID YOU DELIVER THE PRODUCT?
4.WAS IT ALL ABOUT SELLING THE FAULTY PRODUCT OR CLEARING YOUR STOCK?

2-3k wont make any difference to anyone. I may still get warranty from Prestige itself. But you losers have lost your customer who is never gonna land on your [censored] website ever again.

#UNBOXCHEATING #CRAPDEAL #MARKETFAILURE

Sir...
I ordered footwear. And some issues I replaced this item. And they have missmatch my request. Now they are not responding me properly. Rs.600 they are not returned me.
All online shopping details I have. (Phone call/recordings/pickup receipt)
Order ID - [protected]
Placed on - 12 Nov, 2016
Name - ruturaj Desai
Pls respond me as soon as possible.

I have ordered a 4 burner from snapdeal on 4th December 2016. The payment was deducted but the transaction was unsuccessful. I have been following up with the customer care team since then. Someone told me that it will be refunded in 24 hours, the other told me that it will take 48 hours, the other one said it will take 72 hours, after that someone told me it takes around 7-9 business days. And after 20 days of follow up I got a call from snapdeal that we cannot help you this is your bank issue. I don't understand that why all other executive told me that the payment will be refunded. I was so in need of my money. They are just making me fool. I will never order anything from snapdeal again. It has the worst customer care service where nobody is able to solve the issue. Every executive have different opinions regarding the query and no one is ready to solve the matter.

I have booked mobile in snapdeal on 18.12.16.my order I D [protected], Iin the website shown that " Express delivery is available for online payments by on or before 20.12.16. by seeing this add i have booked this mobile.
But my order status showing that item packed and delivered soon from 18.12.16. i have requested to customer care for the faster delivery for 10-15 time. Sill now my order status showing order packed and delivered soon.

This is very worst and Bad service by snapdeal.

Please dont buy anything from snapdeal

Hi,
I have ordered Dell Inspiron 15 5559 with order Id: [protected].
I ordered silver colour but i received laptop on 8th dec with black color. So I returned this on 9th Dec. pick up scheduled to 11th, but no one came to pick this package.
daily I'm Contacting the Customer care and they are saying that it is rescheduled but today they said that it is not possible refund it is closed on 16th dec and refund is not possible. no one called me for the pick up and every time customer service is saying that we are rescheduling. yesterday also i have called the customer and they said that it is rescheduled. Till now no one called me for pick up.
The courier Services are updating fake responses like "caller is not responding". the courier service name is PICKINGO"

Provide the resolution for this issue ASAP.
This is not a small amount... so please respond ASAP.

Sir
very time complete kiya par mujhe Mara complete ka soulation nhi hua .mai two mobile phone order kiya jiska order no-[protected] sub order no-[protected] hai sir ya courier service boy ka samne open huaa tha aur dono mobile box ma loha ka tukara mila tha par snap deal shopping na Mara koi help nhi kiya ab tak sir mai bhut parsan hu please help me.

It is showing on your website that item is received but i have not received any item from you, so please take this case as emergency & solve it as early as possible.