Snapdeal.com Complaints & Reviews

I booked Samsung multifunction 3401 printer with snapdeal and did an online payment of 6570 on 07 Dec 16 .
That day I was confirmed that my order will be delivered to me on 14 Dec 16.
But till now I have not received my order . On 24 Dec I received mail that My order has been cancelled. This is totally fraud company.
They kept my money till 20 days and until 25 night I have not received any refund....

I purchased mobile under aforesaid order number. The product does not work properly that's why this was returned by me on 24.12.2016. Everything is ok up to this incident.after this selling company and snapdeal both are trying to grab customer's money. They say refund policy not applicable so we can only replace this product. While this type policy not mention ed on snapdeal website. Further company's authorised engineer also agreed that...

I have ordered woodland sandals worth rs. 3000 from snapdeal, and I received instead of that sandals low market cheap shoes of worth rs.500 of Asianew sports. I've been cheated by snapdragon and I have talked to snapdeal executive they are not taking any action ....

I have purchased one Titan raga watch on 23 rd December. when I open the snapdeal pack box, I seen dirty full of dust titan box . no warranty card provided. the same day I have contacted snapdeal customer care and I got nice response stating that you will get replacement in day or two . after two day one stupid from snap deal customer care called me said that replacement not possible. it sees snap deal not authentic enough to sale the product....

Dear,
Why you guys not even responding to my mail. Still date i didn't get any respond from your side. What is status of my refund. If you are not able to reply i'll go with consumer court complaint.
I have ordered parker pen on snapdeal but some reason snadeal has cancelled my order and still date refund not returned.
Order ID: [protected] Cancelled on: Thu, 15 Dec, 2016
Refund Mode Timelines Amount
Credit/debit...

I ordered akyocera km1635 drum for printer. I got it but it has some scratches on its surface so that drum can not used on the printer and its looking an used drum. Order no-[protected]. Item name-gmpopc drum for kyocera mita 1620/1635/2035/1650/2050....

- no cashback of 10% using freecharge... Cheat snapdeal
- no refund on my last order for suitcase 24 inches.. Slow snapdeal
- my shoes (Leeport black sandals) not delivered... Late snapdeal...

To snapdeal
I want to return or replace my lenovo a1000 grey
Mobile because mobile touch is not working properly. And i am completely upset from this type of service from snapdeal. U are very big franchise please do not work like this.
Please replace my mobile or i want to take some leagle action.


Thank you
Regards
Dimpu sharma
Cont-[protected]...

I had ordered a backpack on 17th December '16. I got the message today (25th December '16) i.e after 9 days that it has been dispatched from Bangalore hub. I expected the delivery before 25th December as i have a train to catch on 26th but as it got dispatched after 9 days i don't think it'll reach anytime soon. This inconvenience is intolerable.
Order details:
wildcraft rock & ice travel backpack
order id: [protected]...

You have to improve your site because there are some restriction about change email id.
Users can not change there email id.

My name is ranjit paul. I wanted to update my new email id, but i can't.
Plz help me to chane my email id.

My previous email id -ranjit.P.[protected]@gmail.Com
my new email id [protected]@india.Com

if it possible then please che my email id through your administrator.br...

I have ordered I phone 5s on Dec 8th. Order- ID-[protected] and snap deal failed to deliver the product and postponed 3 times and even after they failed to deliver the product.Hence I have cancelled the order on Dec 17th.and got the cancellation confirmation as well after that as per tracking update I suppose to get refund amount on Dec 23rd. But I haven't got till now and not even single call from Snap deal.it is very pathetic poor customer...

I placed an order at snapdeal, moon bella black biker jacket, which didnt fit as per my size, i requested for the medium size which later on they were unable to provide as it was out of stock, then i againt placed a return request which snapdeal since 30th nov till dec 24th none of the concern team have visit or took the product, let me inform you again in this length of days i got many a calls in every 2 alternate days for the confirmation...

Order ID: [protected]

Product: YU Yunique Plus (8GB, Black) mobile.

First Step:

I have bought one Yu Yunique 4711 mobile from snadeal on 10/12/2016.But after opening the pack, i have found that screen protector is used.But before opening this(screen guard) i have already taken jio sim with mobile.So when i report this to customer care, they send me return request.But as i have already taken jio...

I ordered a Preethi ZODIAC Juicer Mixer Grinder Black and a
Black Pearl Plasma Three Burner Toughened Glass Gas Stove worth Rs.7816 on 19th December 2016 at 10:54 am. I paid through my debit card. Money has been deducted from my Lakshmi Vilas Bank account but the order has not been placed. I got mails and message from snapdeal that my order is incomplete and if any amount has been deducted from my account it will be refunded with...

I am a regular buyer at snapdeal. However, the recent purchase of the above product was very poor. I received the parcel on tbe 10th dec and i requested for a return pickup on the 11th dec. Yhe courier co. Has lied that they made attempts to pick the parcel but i refused. Next, i have spoken with mridula, sujeeth, ankit, suhail & komal and their supervisor deepak. Everyone of thr executives promised that it will be. Picked up within 24-48...

Hi
I order lancer shoes from snapdeal app with the gold delivery as i need it on the urgent basis. It has to be deliverd by the the 23 dec 2016. When i check the status it shows it's delivered but i haven't recieve any package. Order number [protected], very bad service snapdeal i wish i wasn't placed this order from you. Please can you can help me with this....

I ordered a cell phone worth 12000 rs on 17 th of dec. The estimated delivery time was till 23 th dec 2016, the delivery date has crossed and still i havnt receieved. I made a contact with courier service twice and they were telling that due to barcode mismatch, the shippment is delayed, then i contacted snapdeal and the executive fairly helped me. The product.3 years back i ordered a dslr camera and faced the similar issue, 3 years then...

Snapdeal sold Himalaya Aloe & Cucumber Refreshing Body Lotion 100 ml with Rs. 110/- plus delivey charges extra rs 30/-, when i received the product its having MRP RS 80/- ONLY. delivery charges extra is OK, but charging from customer over MRP is totally fraud. wrost experiance on snapdeal.

AMIT NABEDA
[protected]...

I ordered prestige electric kettle. its been 2 days and Snapdeal hasn't dispatched it till now. I need it by 25th of december please. It is urgent. Why hasn't the order been dispatched yet. I did not find any option on snapdeal website for this query. Kindly dispatch the order quickly because i need it urgently. Get it delivered on 25th december please.

Please improve your customer service...

My name is M.Dharaneesh

I have placed an order on[protected] for iPhone 5s(16GB, space grey). Item received on[protected]. My order no is [protected].. on the same day I have requested for replacement as I have faced voice disturbances with incoming calls.

They picked up the phone on[protected].. I have not received any information regarding replacement up to[protected].

I called customer care...