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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 311

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R
rjrao
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ref: order id no: 16359364548-complaint number : 35723824.

Address:110075

Sub: subject: complaint about non refund/delivery of ordered item even after repeated requests and reminders over phone-complaint-for refund-regarding

Ref: order id no: [protected]

*

With reference to the above cited subject and reference it pains me a lot to complain about the reluctant and negligent act of the snap-deal.

It is to say that vide order id no referred above i purchased...
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sayoni dalai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return for a Photo Frame

Address:Bangalore, Karnataka, 560037
Website:Snapdeal

Inspite of getting calls from the snapdeal team. I had also mentioned the pickup address to be my home address then how come they r always going to my ofc for pick up. I have told that the package is big and I cannot take it to ofc for return. First u'll send wrong product and then so much issue for return. Yesterday they told pickup will happen from ur home address within 2 days. So today Im at home but the guys again went to my ofc for...
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P
Paul Clinton Davis
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash Not Refunded

Address:Thrissur, Kerala, 680308
Website:snapdeal.com

Suborder ID : [protected]

I had ordered a phone cover from snapdeal and due to some reason I had returned the product and on their website it says that refund was done on Dec 1st, 2016 but up to now (14 Dec 2016) I haven't received any money to my bank account I had sent much email to the snapdeal website and I haven't received any replay. please return my cash as soon as possible if you can't give money to my bank account...
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S
saravan715
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal company is delivering used mobile phone or second hand phone

Address:Bangalore, Karnataka, 560021
Website:[email protected]

We booked smart phone in the snapdeal & paid by through the credit card but second handle or used mobile is delivered by snapdeal company.

Even we raised complaint to snapdeal customer support they not changing mobile & service is to bad

Please reply to this email and attach the images. We will begin work on your query as soon as we receive them and assure you of quick resolution.

You can also...
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J
julfikar1234
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cannot get refund or replace

Address:713130
Website:www.snapdeal.com

On 19th nov.16 i bought a reliance zte s194 black (all sim cdma) from www.Snapdeal.Com. As usual after some days i received the mobile. But the mobile was not work properly.. The issue is that it is all cdma supported mobile..But when i insert my mts cdma sim it work not properly. All in coming call received but when i try to outgoing it call ended.. But at this situation when i switch off and then swith on my mobile. After switching on the...
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D
Durga Shinde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product ID no 16953828630

Address:Mumbai City, Maharashtra, 400013
Website:www.snapdeal.com

This is to inform you that this order i have received as a gift but it is defaulted piece. its a gift thats why its already completed 7 days as i have open late by trusting snapdeal and now unable to return order.
How can i return my order. ? I am also okay with exchange with proper product. this JBL speaker doesnt get charged so this is no use of it.

We have spent 2100 but its defaulted so i want to return it or exchange...
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aishwarya s shetty
from Shirhatti, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need refund

Address:Surat, Gujarat
Website:snapde.com

I order khantil multicoloured satin dress material and i did not get what i ordered so i wanted to refund.i dont want replacement i only need refund so I clicked something wrong now it shows return request closed so what to do. How can i refund it i did not get any refund option. Please tell me how to refund it.please very very urgent.please reply for my complaint....
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S
sachinamrit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received defective front load haier washing machine

Address:Thane, Maharashtra, 400610
Website:www.snapdeal.com

I received haier front loading machine Order ID: [protected] i received faulty product in gold offers 15 days return policy

Order ID: [protected] haier 6 kg front load machine today i send request to replace the product as it has SERIOUS SPARKING ISSUES...

Order ID: [protected] WE ORDERED THIS PRODUCT UNDER gold offer deal IN WHICH IT WAS CLEARLY WRITTEN FOR rEPLACEMENT Snapdeal Guarantee TrustPay snapdeal Guarantee...
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S
Sanskruti Gourav
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refundable money

Address:753010
Website:www.snapdeal.com

Registered mobile number [protected]:
order I'd -[protected]

On 28th November, i ordered a mobile phone which cost 11390/- by using my SBI debit card& after sometimes i cancelled it.As per your rules the deducted money will be credited within 4 businesses day I.e 2 December .on 2 December i didn't got money and then you told to send mini statement and i twice send you the statement . Then on 5th December u told me to...
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K
KKAGARWAL_786
from Mumbai, Maharashtra
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Damaged recieved order order id: 16996299189 hi bird cycle

Address:Thane, Maharashtra, 421401
Website:www.snapdeal.com

Order id: [protected]

dear sir i had orderd "hi-bird singham sspeed 26inch cycle" as i recieved i found it is poorly damaged the handel and wheel connecting rod id our of center and bend and also the soccer is also damaged and oil leaked.

i had filed the return request and also they had approved and also mail me that they are going to refund my money, but till now no refund recieved also i had tried...
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N
Nasu1432
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Red Mi Note 3 32GB replacement color chanced forcefully even cancelled order

Address:Rajkot, Gujarat, 363621
Website:www.snapdeal.com

I ordered Red MI note 3 32gb mobile from snapdeal.com with order ID : [protected]

While i received mobile and try to connect charger mobile can't charge up even can't connect charger. so i just file refund for this order on 8 december.

After continue calling to customer care and bagging again again they are sending me silver color.

Today 13th december, 2016 i got message from snapdeal that Red...
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S
suresh telu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related (Order ID: 16360758919)

Address:560016
Website:snapdeal.com

Ordered mobile from snapdeal on 27th of Oct 2016 (Order ID: [protected]).

Received damaged product on 1 Nov 2016

Asked for return on 3rd Nov 2016

Returned to snapdeal people on 14th Nov 2016.

Courier person stolen the mobile and has not returned to snapdeal (16th I came to know about it)

I cooperated courier people for their investigation and finally they informed...
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C
Chhavi Chadha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HP- Notebook

Address:New Delhi, Delhi, 122001
Website:www.snapdeal.com

I received my hp notebook on 9th dec, but it was damaged and not switching on, I placed my request for replacement on the same day and cust. ex. said that the boy will arrive at your address within 2-3 days and today is 13th dec. still no executive arrived at my address. I am highly disappointed. I purchased anything first time online and highly disappointed and I swear i will not purchase anything from snapdeal now....
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J
jaikrishn12
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order ID: 16933286562, Placed On 27 Nov, 2016 - Refund in not credited in my account

Address:Kurnool, Andhra Pradesh, 518001
Website:www.snapdeal.com

Refund is not credited into my account although the status on snap deal shows as shown below:

Order ID: [protected], Placed On 27 Nov, 2016
Customer Information
Email: [protected]@gmail.com
Total Rs. 8, 290
Delivery Charges FREE
You Paid Rs. 8, 290
Payment Method
Netbanking/Card/Wallet
Suborder Id: [protected]
REFURBISHED Moto G 3rd Generation XT1550 (16GB...
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J
JigaCR7
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell kb216 black usb wired keyboard mouse combo keyboard

Address:Vadodara, Gujarat, 391310
Website:www.snapdeal.com

This is very frustrating.
I ordered a combo of keyboard and a mouse. Order no.: [protected].
Payment was done online. They only sent me a keyboard and mouse was not present in the package and the courier guy can testify that and after that no follow up is there.
My email: [protected]@gmail.com
My mobile number: [protected]
Order was placed on: 08 dec, 2016
I received it on 13 dec, 2016.
br...
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Utsav_Shukla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Too late delivery

Address:Allahabad, Uttar Pradesh, 211008
Website:Snapdeal.com

Too late delivery
I placed a order with snapdeal on 6/12/2016 and was provided with a tracking number[protected].
It's been one week today and my hands are still empty.
I have not recieved my order yet. If you people are not capable of delivering the orders on time then why should you promise that. Please look into the matter asap and see that my oreder is delivered within 24 hours....
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Suraj_B
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Second hand material delivered from snapdeal

Address:560062
Website:www.snapdeal.com

Hi

Dont purchase any item from snapdeal as they are not reliable. They are cheaters

I have booked dell inspiron 15 3542 laptop (4th gen intel core i3- 4gb ram vide po no [protected] on 19th nov and the material was delivered on 28th nov. When we opened the box we found that the laptop was used and the adapter was damaged. We informed them immediately for refund and they booked the return pick up vide no 37112561...
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Sourav Guhathakurta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regular delay whenever there is a cancel/return order

Address:Pune, Maharashtra, 412114
Website:www.snapdeal.com

I have ordered 1 mircrophone and a jack with order ids as :[protected] and [protected] respectively. Next day i changed my mind and thought of purchasing something better as per my requirements and cancelled the order before even the order got dispatched.

The status of my order shows as refunded where as i haven't got the refund yet. Whenever i call snapdeal customer service they say it will be done shortly. Its been 8days...
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namanjain720
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redmi note 3 32gb

Address:110032
Website:www.snapdeal.com

Dear sir,

I had placed an order for redmi note3 32gb from your company on 5th dec, 2016.
I had received my order but the mobile is defective. Its finger print sensor & calling scanner is not working properly. I am totally dissatisfied with the product. So, i want refund of money. I also lodged complaint at snapdeal. Company engineer also come to my home today but he is unable to solve the problem.

My...
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Suryoday Susheel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered Slippers and not delivered yet 12 dec 2016 was the last date

Address:Bangalore, Karnataka, 560068
Website:Consumercomplaints.in

Order Id: [protected]
Order Id: [protected]
These are the orders I have ordered but I have received a message you will be receiving your product today without any delivery boys no or any details. The payment has been done. No body has called me or informed me that they are come to my place to deliver the products. Now I am getting a message that attempt failed. Horrible service by snapdeal till 2:00 pm I have waited for the...
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