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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 312

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P
Prasanna Deshmukh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not received my money back for cancelled order

Address:Bangalore, Karnataka, 560034

I did not received my money back for cancelled order, where as on my Snap Deal account it is showing refund successful.
How can you do that, and its now around 10days, still I did not get my money. I have even sent the bank statement to you.
Do something ...
Suborder Id: [protected]
I have tried to contact you but you are not responding to my calls and emails.
This is not good....
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S
sheetaljalvi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disappointed with service and not received refund amount

Order id: [protected]
Christy's collection cotton yoga mat
Dear team,
I have order yoga mat on 21st nov2016 and paid the amountof through debit card. And recived message stating "your order is confirmed and will deliver before 29th nov
On 30th nov i got message oder is running a little late it will reach you on or before 5th dec
On 2nd dec i recived two messages one was your order will be delivered today...
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Sam Tiwari
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal not refunding my money

Address:Kapurthala, Punjab, 144411
Website:snapdeal.com

Worst experience ever with snapdeal!
My case number: 37719343
Issue: Refund against order ID: [protected]
I am continuously calling to snapdeal since last 4 days regarding the refund of 499 rs. But the executives use to ask me to wait for 1 hr or 2 hr or 24 hr. It's been more than 72 hrs, and I didn’t get any message, mail or notification regarding my refund(money).I am completely disappointed and wishing never to...
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Navpreet Grewal
from Sangrur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered and paid for 43 inch tv got 38 inch tv

Address:147001
Website:snapdeal.com

I have ordered 43 inch tv and paid for the same but i got 38inch tv out of the 43 inch tv box and now this snapdeal is not listening to the complaint i have registered for the tc warranty with the serial key of the tv from where they can detect the tv is not the 43 inch i ordered but still no help from the snapdeal customer care. Fraud committed with me got charged extra and not delivered what was ordered and paid for....
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Manjul Mayank Tripathi
from Murwara, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done

Address:485001
Website:www.snapdeal.com

I have cancelled the order of 2 t-shirts with order id [protected] and suborder id's [protected] and [protected] on[protected].They are showing that they have refunded successfully and refunded amount 714/- in my Axis Bank Internet Banking account.Todat its been 8 days and the maximum days which bank take is 4 days to refund back the amount in account, but i have not recieved the amount yet.Snapdeal didn't refunded my 714/- even if i mail...
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vishal1197
from Nalagarh, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

T-Rock Tan Lifestyle Shoes

Address:560007
Website:snapdeel.com

I had placedcorder on 30/11/2016
Money has been deducted from myaccount but order is not placed i want my product or money back...
+1 photos
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Address:813210

I have ordered air fashion beany cap but got air fashion tie, I have requested for return, courier boy came two times and refused to take cap, then after they do not even come, I have complained about 10 times over a month but nothing happened, do soon take it and refun
d email [protected]@gmail.com...
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R
richasinghxyz
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Returning problem

Address:Kolkata, West Bengal, 700020
Website:Snapdeal

I am getting messages from last 4 days from snapdeal that nuvoex courier is out for pickup for items which i have ordered from snapdeal that two only tops but no courier has ever tried to contact me or come to my address for pickup .So i am facing problem in returning the item, i am not able to reschdule the pickup.
Please look at this and solve the problem as soon as possible
Email id- [protected]@gmail.com...
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A
abir26
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service engineer not yet contacted for installation

Address:Karaikal, Puducherry, 609604

Sir,
As per the rule service engineer should contact within 48 hours after the delivery of item. I have already received the item SPACEWOOD CARNIVAL QUEEN SIZE BED
ORDER NO.: [protected]
SUBORDER NO.: [protected]
please let me know the exact date for the installation. Look the matter seriously and please tell the service engineer to come and install the item at the earliest....
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Nasu1432
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Red MI note 3 32 GB 4G mobile delivered company faulty item

Address:Rajkot, Gujarat, 363621
Website:www.snapdeal.com

I ordered Red MI note 3 32gb mobile from snapdeal.com with order ID : [protected]

While i received mobile and try to connect charger mobile can't charge up even can't connect charger. so i just file refund for this order on 8 december.

Next when i check my refund status was changed by snapdeal.com and it was something service engineer sheduled for my ordered item so i just call to snapdeal.com and inquire about...
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N
Namrata121
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Urgent — order number 16546105974 - not delivered

Address:800023

We ordered on 7th november, delivered 9th dec. Due to mobile not compatible with 4g, we requested for change to next model. Item picked up from home on 14th nov. We received message that replacement request declined on 22nd nov, item will be resent back to address. Neither we got money refund, nor mobile returned back to us till date. Even calling to customer care number not helped, as per customer care our case been closed, but how??? We...
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M
muftakhir karimi
from Dindori, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not working proper

Address:Jabalpur, Madhya Pradesh, 482002
Website:www.consumercomplaints.in

I have received the product which I have ordered I.e Ezyhomr white AVS plastic insect killer today but as I oped the box and checked it I found its FAN not working.so plz make a replacement.INVOICE NO. 09AFDE/16-17/171.INVOICE DATE:05-DEC-2016.i am a regular custemer of snap deal and so I want my complaint to be resolved as quick as possible .Thank you...
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T
Tracy Ann
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Perfumes

Address:Mumbai City, Maharashtra, 400001
Website:Www.snapdeal.com

Hi,

I purchased 2 perfumes on Snapdeal.com. One being Versace Crystal Noir and the other Burberry Body Gold special edition. I am so disgusted as both these products are absolutely fake. Both the bottles don't have a CLG code printed on them, the finishing of the packaging is terrible and the smell doesn't last for more than an hour. I bought these 2 products on offer and paid 6k online. I can easily return the products and...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Carry Pouch Not included inside the box as shown in the website.

Address:122001
Website:www.snapdeal.com

Hi.
I ordered Sony MDR-XB70AP/B In Ear Earphones with Mic (Black) from Snapdeal.com, Order ID: [protected] (1 Item). The order is fine until and unless one of my friend told me that I should also be getting a carry pouch inside the box. I looked into the box again but there was not carry pouch. I need a carry pouch as it is mentioned on the website or lese I need to get my order returned back as the order is incomplete.
br...
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P
Prakhar Vyas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement

Address:Chittorgarh, Rajasthan, 312001

Sir, I ordered Zyaden Spectacle Frame from Snapdeal through my net Banking and qualified for Gold Benefit Scheme But Snapdeal Changed my Seller because o[censored]navailability of product with previous One and exempted name from those gold benefits without prior notification. I wish to return my frame now because of some size issue and I can't because of expiration of 7 days period. My order id is [protected] and it was placed on 16th November....
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Sanjyoti Malgundkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund refunded yet, since 15 days

Address:Thane, Maharashtra, 400605
Website:www.snapdeal.co.in

I havent received any intimation & refund as well of my order no. [protected]. As per your given information the refund has been completed successfully on 22nov at 7.24pm in my respected account.
And I have experience a satisfactory yet dissapointing service from your firm. Please do contact me as soon as possible.
This time I expect a positive response from your side.
Thank you....
+1 photos
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R
rtimchen
from Dhekiajuli, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed delivery

Address:797112
Website:snapdeal.com

Sir / madam,
I ordered a product on 5th December, my product no. Is [protected] and yesterday I received a message regarding this product that they failed to deliver the product. I rescheduled it to deliver the product at earliest. But please deliver the product at a proper location. My address is proper and located at a proper junction.
Please do the necessary actions as quick as possible.
Thanking You.
My email...
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A
abir26
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation not yet done on the delivered item

Address:Karaikal, Puducherry, 609604

Installation not yet done on the delivered item. Please do the needful at the earliest. Please tell me exact date and time for the installation and also give me customer care executive number so that I can directly contact.
I am sorry to say that the customer care response in snapdeal is very poor.

Item description
spacewood carnival queen size bed
order no.: [protected]
suborder no.: [protected]...
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S
Shankar Panda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dreamfit home gym

Address:751009
Website:Snaodeal. Com

Order id:[protected]
Sub order id:[protected]
Earlier we used to write to help @snapdeal.com and our queries were done with... . Now it is like this that snaodeal is not at all paying heed to its daily customers.. .. . How much we write there is no response... Everytime im ordering a product the courier guys are messing up from inside... ...Like this product... . They are saying delivery attempted when in real nothing of that...
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R
raghu promo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mee mee baby walker return/refund

Address:577004
Website:www.snapdeal.com

Hi,

My name is Santosh. I have ordered a Mee Mee baby walker from sanp deal for Rs1975. Since the product description says it has lock system. What I received was not Lock system one. And the seat is not fitting properly. My kid is falling down all the time.

I have placed a request for return. Earlier they said sent mail saying they will come and pick up. After that I received, I have to ship, they will refund...
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