Snapdeal.com Complaints & Reviews

Dec 15, 2016

Updated by JigaCR7 Let me share you what has happened to me from you guys.
Hi Jignesh Sharma,
We're picking up the Dell KB 216 Black USB Wired... you wish to replace
Your package will be picked up within 2-3 days. Once we receive your item and it passes our quality check, we'll issue its replacement. On shipping the replacement, we will send you an email and SMS with your replacement item’s details and delivery timelines.
Order ID: [protected] Reference number: 37796249
Placed on: 08 Dec, 2016 Issued on: Tue, 13 Dec
Well, your pickup guy came at my house and he said that he couldn't take the order because I didn't entered the complaint as " Missing part".
Well guess what, your online return thig does not even give the option for me to select that. Once again I will say to you that I ordered the combo of the mouse and the keyboard and have not received the full combo and only the keyboard has been given to me and now you fraud online sellers are not even taking it back and trying to get the seven day return policy to get over and then you will say that we can't return the order as the time has elapsed. I got my dad as an online sales fraud consultant so please don't make me to go to my dad for this issue and please give me what I ordered in the first place as I still want the product and I loved your service.

You people also don't have an Email ID on which I can communicate to you and I have to come on such platforms and convey my grief to you. I would appreciate your help once you do that. Please do the needful.. Message me on my Email Id which you will get from the online order that I have shared with you and I'm sure that you can pull out what tomfoolery you guys have done with this order. Thanks.

Can you please help me with this and you people don't have any chat support and also the number which is there on the website is not letting me to get into any agent and that is very frustrating. Please call me back on [protected].
I would really appreciate it.
GIVE ME MY COMBO PLEASE!!!

Jan 19, 2017

Updated by Sam Tiwari I got my refund . Thanks

Dec 12, 2016

Updated by Navpreet Grewal suborder no [protected]

Dec 13, 2016

Updated by Nasu1432 Today 13th december, 2016 i got message from snapdeal that Red Mi Note 3 32gb Replacement confirmed. So i visit Website and shocked that they are sending me Silver color in replacement of Gold color mobile. so i call to snapdeal and ask them for gold color, they replied that gold color is out of stock.

So i cancelled order and refund me amount, but customer care executive reply me that you can not cancel the order. you need to refuse order once it'll reach to your door. since i call them on same time when i got message even bill was not generate when i asked them to cancel order.

So it's final things that snapdeal only want to make fool to their customer, they are just want to spoil my money my time and my happiness.

Please don't buy from snapdeal if you don't want to face such type of problems. Just group of failures they are not serious ever about their customer.

Please help me to solve out my life's last order with snapdeal if anyone can.

I'll keep posting my experience with snapdeal everyday...