Snapdeal.com Complaints & Reviews

I have bought a linksys router from snapdeal.com but unfortunately the router is not compatible to me so i decided to send it back to snapdeal so i contract thier customer care so they give me the instruction how to send the product to their company but till today the have not received the item and moreover i have send the item for three times but still the same result and they are also telling me to send the item again and again but the...

I have purchase two product from snap deal and I got the call from Courier company that you parcel will be delivered tomorrow. They have send me the sms along with the name of the person and his number who will be delivering the parcel. I got the call from the Krishna Kamite [protected] and told me to collect the parcel from a place which was 2 km away from my residence. I told him to delivered the parcel at my residence and he said you come...

I ordered winter sweater from snapdeal, but now I contact their customer care number they saying we have no order from your mobile number. Iam already paid sweater price. My order no of snapdeal is :[protected]....

They neither delivered the product nor refunded the amount ...they even charge for their call centre and stupid guy picks the phone who don't know what to answer...
The funny part part is they say they have customer support but really they just have a business model by which they earn when you call them as it takes minimum of 5-10 min to reach to their representative who is more dumb and knows even less than what u already know . They...

It is verrrrryyyyyyyyy pathetic experience with your site.
you just collect my product but can not refund my amount
is it you are poor??...

I placed one Order ID: [protected](Dabur Chyawanprash 1Kg + Dabur Honey 400g + Dabur Badam Tail 100 ml) on snapdeal by 21st November for which original delivery date was 28th November but unfortunately it was not delivered on or before promised date thereafter i discussed to customer care, they informed that it was delayed in shipment & revised delivery date was updated of 5th Dec & not get delivered on 5th dec also thereafter revised delivery...

I placed an order for anuradha anklet 2 December but today is 8 December and yet I will not receive my order and I am also unable to track my order and i tired your cosutmer care number and thats also not working. I want my order till tomorrow.I want a call back from your side today...

Purchased an expensive item on snapdeal on 5th dec and it showed next day delivery on 6-dec. On 6-dec 8:00am the tracking status shows "courier is transporting to a hub near you". No updates after that. Clicking on the "track courier" shows a useless page from vulcan (I guess snapdeal's own courier company) which shows item has "reached dc". No timestamp, no location info, no local contact number, nothing. What is "dc"? How is this tracking...

I had ordered moto g turbo and its back cover and made the payment wid my debit card but i cancelled order within 30 minutes due to various reasons. And i got message saying your money will be refunded in 4 business days.
But i didn't get the refund.
And when i contacted customer care they told me to wait for some more time. And few of customer care executives gave false and irrevalent information. Its a pure mental harassment....

Dear Mr Kunal Bahl,

Sorry to bother you but this requires your attention as things at Snapdeal are being run in the most pathetic way. Not sure how many such customers must be in such an embarrassing situation.

Seems my account has been suspended because I had returned few items.

Just wanted to understand

1) Is that not the convenience one should have for online shopping? How can...

I have purchase Karbonn K9 phone .

I done the transaction through debit card, bcos they said they will give 5% discount . i not recieved discount as later i came to know above Rs 3500 then they will give discount it was written after 2 pages url links.

I recived the product on time but product was different from which was shown .

And also found that Specification which was mentioned 1G Ram and...

Hello, My Order ID is [protected] Placed on 26 Nov, 2016 is not delivered...

Order id : [protected]
You guys have taken customer harassment to a new level. I was patient till now as i am used to some of the problems of online shopping but this time you guys hv tested my patience and i lost it.
I bought a wardrobe and i recieved pieces of planks which are damaged, i immediately informed you guys and you guys asked me to send it manually as there is no pick up facilities in my place. I m not staying in...

I don't know why I choose this 'Snapdeal' service and coming to the point on 4th Sunday Dec-2016 ordered a product through this ***** service even made payment too spot and it supposed to deliver on 6th Dec-2016. As of now didn't received it. And I'm tired of calling customer care because of their response is very extraordinary on only receiving calls but not how to get it resolve the issue quickly. I've a doubt like 'These online services...

This iphone imei number and purchased date is different as shown in bill and also looks like an assembled phone sold by snapdeal.
Solve the issue by providing original bill with genuine purchase date as the phone imei registered on iphone record. Otherwise I will take a legal action.
Contact me
devendra.[protected]@gmail.com...

On Nov 14, 2016, I ordered a mobile Turbo S5 from Snapdeal I received an incomplete package without the mobile battery. Instantly I mailed Snapdeal regarding this and they revert back saying they will send for a pick -up. On Monday morning(Nov 29, 2016) I received a message from Snapdeal saying that on Sunday the courier attempted for a pick up but I was not available. Strange that only this courier service in Shillong functioned when it...

I had ordered for a redmi note 3 phone which costs 11999 rupees and the snapdeal didn't deliver the product on time, so I cancelled the same and they didn't have my refunds back, but mailed me the invoice and a note that the product was successfully delivered... It's been a month and I called the customer care several times and since today no actions were taken by them......

Sir,
My order is not yet received by me . please provide me immediately now its going to long.

Order ID: [protected] (1 Item) DETAILS
Placed on 01 Dec, 2016

Thank you...

I have order a Mobile on snapdeal which is delivered to me on 30the Dec., On getting the product there is some issue with speaker, Loud speaker was not working, Front Camera not working and Internet connectivity is also not working.I have visited Micromax but as it is under refund policy they suggest me to replace or refund the iteam .I decided to refund as i have no more trust in snapdeal.com.,
I have called them 5-6 times regarding...

Sir
On 18 Nov 2016 I order a dell laptop (dell inspiron 3558) with order id [protected] and on 20 Nov 2016 I cancelled the order .
On the same day the cancellation was accepted by snapdeal .then after 10 days when refund was not intiated I talk to snapdeal customer care which guide me to talk to india post and I did the same and india post told me that the product was sent back to the seller and it has been received by the...