Snapdeal.com Complaints & Reviews

I have ordered you a office chair suborder number [protected] but the product received me by damage and very poor quality I complainedthe customer service and request to replace my product on 24th Nov 2016 but still I didn't get any response and no one contact me I frustrated on Snapdeal they have very poor service and very cheap product my order is not same as i see in application please contact me immediately...

I purchase a shirt through the snapdela via online accessing but i was not satisfied with the product hence i returned it. Return was done through a courier by paying my own money and they promised to return it but ti date i not get return of my courier money Rs125. Refund of shirt Rs 600 is done but not in account they did it in snapdeal SD wallet. I forget to use it and letter on they fixed the expiry date of the product which expired on...

We are a registered vendor with snapdeal and have been selling our products through this portal forover 3 years now. Since our category of products is sanitary ware which comes under fragile category,
We have been returned many products in fully damaged condition, the procurement cost of which comes around rs. 5, 000/- to rs. 10, 000/- each, for which snapdeal refused to provide us with the compensation against the damage and loss...

Recently i bought a woodland lather belt from snapdeal. And it was looking fake so i sent an email to woodland care with product images. They said the product is totally fake. Snapdeal why you are making fool of people. I am going to file a case against snapdeal in court for selling duplicate products.
My order id is: [protected]....

Hello Forum,

I had placed an order with snapdeal for a Home Gym Item.

Im not satisfied with the order, and hence i had initiated the return.

The courier pick-up was unsuccessful.

Later, it was informed to me that pickup will be done in the next 2-3 days.

To my awe, it was told to me after 2 days, that too with much of furore, that the account associated with my email...

Hello,
My name is kahkashan masroor and i have placed a replacement order for my product (Suborder id - [protected]) with snapdeal on 27th november. But no attempt has been made from company to pick it up. And now i got a text saying my replacement request is cancelled.
Please tell me to whom should i contact and try to solve my issue asap.
Thankyou....

This my order id: [protected] i was received old stock and used mobile. So returned it but now snapdeal say quality check failed we will send back to you. I talked to snapdeal customer care more than 20 times but no use. Now 30 day finished still i did not receive replacement mobile or refund. But u took return my xolo on next day then why after 25 day no replacement or refund. You are cheated me to send old stock i was talked to xolo regarding...

Snapdeal has started doing cheap tricks to customers for returning the product. Wooow. Amazing. First of all you are providing return facility to customer and then you are blocking them for returning. Cheers guys. You all are crap. I am a very old customer of snapdeal since 2009. And this kind of service to an old customer. They didnt do the due diligence to check my records how many orders i have purchased from their website till date. I...

I did not get seller protection fund for more than 5-8 products. Recently 1 buyer bought my product rc helicopter sent it back saying functionality issues. I received the product without retail box, charger missing, & the product was broken. I mentioned all the remarks on pod even then they rejected my claim. This was just 1 indecent. They are not providing any protection against courier damage also upon that they are charging for all rto's....

I buy a new (Zebronics wireless head phone - vivo - with fm radio - wireless chat (Mic on the) i not used it proper 2 month he used very battry habby
And valume up down is not working proper
Plz help me...

Sir, my order no.[protected], philips hd4938 induction cooktop recieved on date 21/11/16, amount rs.2892/- till date an time 04/12/2016 refund not return. Why? Answer reply? You are message send amount return. This is your fake information. Immeadiatly return my amount in bank account. Thank you, vinod kumar renuka nagar. Gundur, trichy-620007 cell-[protected]...

I have returned the product i have received for size issue. After courier pick up the returned is rejected for quality check...
When i have contacted executive said ask courier guy we are responsible if courier guy changes the product. No proper response simply cutting the call in conversation. Snap deal is cheating the customers. Who is responsible if we sent a correct product but changer or tampered the product...

Maine leeco le2 64 gb phone liya tha 26 ko inko wapas bhi bhej diya abhi tak koi reply nahi kah rahe hai kharab product hi lena hoga kya karu my email [protected]@live.in please suggest...

I have received a manufacturing defective piece
(Order id : [protected]). As i turned it on nothing appeared. I disappointed with the quality of product. Why snap deal don't check the product quality before delivery.in addition the worst thing is that we can only replace the product. So money is gone. Now i have submitted the product for the replacement. Kindly take care if good product will deliver or not.

Attached...

I have ordered a 3+2 sofa from snapdeal on 05 nov 2016. They took my order and told to deliver on or before 4th of december 2016.
1st of december i enquired about my sofa and they told they will be delivering it by 4th december.
On 2nd of december i got the message that they have cancelled my order without asking me and reason they are giving is that seller is unable to fulfill the order.
I checked immediately after...

I have purchased one iphone6s (silver, 16GB) from Snapdeal and when i got my product the product was iphone6 (black).i call snapdeal they said me to pavk the product and he will pickup that i said ok but next day i got a mail that my replacement or refund request is cancelled And the iphone6 is used and there is some lock which can only opend by owner (icloud id) they are not giving me and response & not giving me a new product .. so plzz...

I got a shoe and the finishing of it is not good and so i returned 10days back. 8 days before snapdeal declined my return by saying that it not passed in quality checking. I don't know the reason for this. But still they not returned the shoe as well as refund.

Also they suspended my account. This is bcoz my return ratio is high which i accept. But i am not violating any of Snapdeal's T&C. Bcoz even if we changed our mind after...

Order id: [protected] placed on 27/11/2016 prepaid order.

The delivery date was 03/12/2016. I have spoken with 5 advisors.. And 2 supervisors and no one has a clue where the camera is and if they should contact the camera's location no one can call the delivery company and check why it hasn't been moved when asked for manager or supervisor have been put on hold for over 30mins i have the call recorded. Spoke with vulcan pune...

I have purchased Kent RO from Snapdeal.But the product I received was damaged. I wanted to return the product, so pickup schedule was informed by Snapdeal. But suddenly I got message that pickup failed and asked for reschedule without attempting to pick up. This is cheating with customer. They are neither responding nor resolving my issue.This was the my first buy from Snapdeal and the treatment I am getting is unfortunate. This will tarnish...

I have mistakenly placed my order number [protected] to different address and i want to change my new address location to

New luxury pg for gents, #11/a, laxmi narashimha swamy nilaya, krishnappa layout, opp. Of bm reviea appt, near ryan international school, kundalahalli, bangalore, 560037

Please assist asap....