Snapdeal.com Complaints & Reviews

I have purchased one iphone6s (silver, 16GB) from Snapdeal and when i got my product the product was iphone6 (black).i call snapdeal they said me to pavk the product and he will pickup that i said ok but next day i got a mail that my replacement or refund request is cancelled And the iphone6 is used and there is some lock which can only opend by owner (icloud id) they are not giving me and response & not giving me a new product .. so plzz do the needful MY ID IN SNAPDEAL IS [protected] U can call me at[protected] any time MY SNAPDEAL ORDER ID IS [protected] placed on 22 oct 2016

Malik mohammad Jaysi
[protected]
226021

I got a shoe and the finishing of it is not good and so i returned 10days back. 8 days before snapdeal declined my return by saying that it not passed in quality checking. I don't know the reason for this. But still they not returned the shoe as well as refund.

Also they suspended my account. This is bcoz my return ratio is high which i accept. But i am not violating any of Snapdeal's T&C. Bcoz even if we changed our mind after receiving the product then we can return our product (this is one of their return policy option) . But i never had a thought to return any item at the time of purchase. But after seeing the product and its status i concluding to return.

Also they should inform us first once we reached any maximum number of returns as per their deadline. But in snapdeal's policy and everywhere in their app it is stating that we can return any number of times. Suddenly without any prior notice they suspending the account and not responding anything. This is not fair.

My registered mobile no [protected] with Snapdeal.

Order id: [protected] placed on 27/11/2016 prepaid order.

The delivery date was 03/12/2016. I have spoken with 5 advisors.. And 2 supervisors and no one has a clue where the camera is and if they should contact the camera's location no one can call the delivery company and check why it hasn't been moved when asked for manager or supervisor have been put on hold for over 30mins i have the call recorded. Spoke with vulcan pune they haven't received the camera even today in pune. This camera was ordered for a reason and it has crossed that reason day. No reason why i should be dealing with this issue myself no one at snapdeal taken the responsibility of finding out where this device is and how it can reach to me... All i am getting is... Wait wait wait and stalling with false promises. Pathetic service by snapdeal.

I have purchased Kent RO from Snapdeal.But the product I received was damaged. I wanted to return the product, so pickup schedule was informed by Snapdeal. But suddenly I got message that pickup failed and asked for reschedule without attempting to pick up. This is cheating with customer. They are neither responding nor resolving my issue.This was the my first buy from Snapdeal and the treatment I am getting is unfortunate. This will tarnish the image of Snapdeal. Hence request you to resolve the issue.

I have mistakenly placed my order number [protected] to different address and i want to change my new address location to

New luxury pg for gents, #11/a, laxmi narashimha swamy nilaya, krishnappa layout, opp. Of bm reviea appt, near ryan international school, kundalahalli, bangalore, 560037

Please assist asap.

I bought Portronics pandora S on 7th nov 2016. which I recieved on 10th Nov. 2016 for which I request a return on 11th Nov. 2016. Snapdeal executive called me and said that they have arranged a installation service for me & please wait till the time the technician reaches you. No technician reached me till now nor they have arranged a pickup for this & whenever I call snapdeal customer care number I was never able to contact customer care executive regarding this.

Dear madam/ sir,

I had ordered for a kitchen chimney (Hotstar 60cm polo chimney) from snapdeal on 22nd november 2016. The initial date of delivery was 28th nov. I was tracking my shipment and there were updates until 27th nov. However, post that there have been no updates on my courier.
The date of delivery was changed to 3rd december but again the item remains undelivered and there is absolutely no update from snapdeal. The website offered extra discount on pre-payment and hence, i had pre-paid for my order.
I tried contacting snapdeal but there is only ivr and no way that i can speak to a representative. They are not even replying to my mails.

Please help.

Best regards,

Vasundhara nigam

Dear team ...

I got sms that my order is delivered but i did't got it. I dont know who picked it even snapdeal delivery boy did' call me... ehat rubish it..
Call me and tell me where is my order and i already did payement by net banking.
Call me. [protected].
Bharat sharma Ludhiana punjab.
order id [protected]

I ordered a intex power bank on 16nov2016 but then I cancelled my order of intex power bank but i have not recieved the refund in my bank account and the snapdeal app is showing that they have refunded my money on 30nov2016 but i haven't recieved any refund in my bank account.So please refund my money back as soon as possible
Order id-[protected]

Regarding Order ID: [protected]
complaint number : 37113686

I m very dissatisfied with snapdeal service.. first they delayed for delivery .. then doing late for pick up.. & most important issue I ordered Inalsa maxie plus.. snapdeal delivered maxie plus V2 something model.. I checked carefully yesterday so I found this which model is worth rs. 4600/- & I paid 5300/- +
This is really very bad thing I couldnt even talk with any person from Snapdeal.. . Please resolve my problem as early as possible..

It is very ridiculous & disgusting that your Delivery man do not have Sweep Machine you are well aware that due to Demonetization & Cash crunch very difficult to pay on cash.I dont know weather its your persons mischief or fault on your part which may result decrease the volume of your sale.At least i will not place order further. Moreover the rough behavior of your Delivery boy Mr.Akash Patil -at Koparkhairane -Navi Mumbai Maharashtra-400706

I have ordered a mobile agaisnt order id no - and paid the money, till date not received the hand set. First given delivery date 27.11.16 then given 2.12.16 again another exp delivery date 8.12.16 has given. Why you are giving such type of false commitment. Yester your cust care people told that today 3.12.16 it will be delivered but received a msg that will be delivered on 8.12.16
What is happening other wise i will cancel the order.
Matter most urgent.
Pitambar rout
Bhubaneswar
[protected]/ [protected]

Sir i didn't get refund money...how much time it takes

I purchased casio watch from snapdeal 2 months ago...on the 5 day of purchase their is problem created in attachement between dial &watch...on the 7 day i requested for refund but according to snapdeal in quality check process their is no problem ...snapdeal returned item to me...after that i goes in casio service center they told that on your warrenty card thier is no sign and stamp...i have dont trust on snapdeal...its really fake

Sir, i have ordered for pume wallet on 27 oct 2016 with order id [protected].quality was low i returned it as i have returned without using it.but they havenot refunded me saying it failed in quality check.i want to ask give me video of quality check of before product despatched to me and after my returning.which parameters are used to quality check by you.you are fooling and looting the people by selling bàd product.give me complaint number so i have registered it at consumer court.

Hello,
"Dolphins Elite Fabric Sofa cum Bed"Ordered from snapdeal on 17-Oct-2016 they delivered on 21-Nov-2016 taken more than 1 month, 21st on wards i called more then 50 times & send 30 mails for installation But no response...After i mailed for refund they called me on 02-Dec-2016 & They send one installation guy...But Finally the installation guy tried more then 1hr & he confirms they sends "fully damaged item"...Proof Attached, Rs.11, 000/- is a big matter for middle class People But that Stupid Snapdeal people playing with me...
Kindly Do The Needful...

Order ID [protected], same story. Stocks out of supply and order cancelled i[censored] buy most discounted product. Snapdeal only showcase products to overcome competitors but lags capabilities to fulfill it.

They have given a promo code offer of 20% on purchase of 1000 and above, but when I do they are showing the error.last time when trying they are not allowing to apply the promo code.I am not understanding about this offers, company peoples are diverting the people interest.Please help us to resolve this kind of stupid offer issues.don't cheat the customers please.

I m Ashok Kumar Sharma I had ordered a pair of shoes from snapdeal and it was successfully placed and was regularly sending me notification about the transit and its way to me...but today i got a notification from snapdeal that it has been cancelled automatically it was a COD based delivery and even the product had gone more costier than before...my order id is [protected]...I had also reported it to the official site but no responce. I m also submitting the conformation pic of the order.

Hi Team,

I ordered a product from SnapDeal.com and after 2 days they cancelled the ordered without notifying me. They refunded my amount but at the same time increased the product price a lot.

Now, I tried to raise this concern by calling their customer care at 9:10 pm which lasted longer than 28 mins. I spoke to Arshdeep and then another senior associate Kamal Kishore, but no one took my concern. They are saying that I have to buy the product at current higher price.

This is an unfair practice of attracting customers at discounted price but not delivering the product at that price. And it is a clear indication that SnapDeal is doing this intentionally.

Please do needful and help me as well as all future customers from being fooled by such unfair businesses doing by SnapDeal.

Many thanks.