Snapdeal.com Complaints & Reviews

Company has delivered wrong product inspite of informing that wrong item has been supplied order cancelled status is coming on site item name SALwar house red cotton dress material, In voice no 10002 dated 23/11/2016...

I bought asus zenfone max(FOR WHICH I HAD TO SUFFER AND REGISTERED COMPLAINT ABOVE) under an offer which was pinnaclz vr hearset for free. After recieving asus zenfone I had recieved a redemption code so that I can avail offer and I redeemed it before 25th oct 2016. But the courier company failed to deliver it to the address. On asking customer care executive replied that it is far from their office and I tried contacting JV express courier...

For order ID: [protected], the product won't work in my area as the water TDS level is low. So I asked for exchange the product and uploaded the Eureka Forbes engineer's report as well. The same details and specs were not mentioned on the website as which product will work in my area or not. I guess that is a cheating to the customer by not providing any info and not accepting the product by Snapdeal.

I received the call from...

I have purchased online Khaitan Steam Iron KSC 222 0n 25 Nov, 2016. I have received used / damaged product on 30 Nov 16.
Under the Snapdeal wrapper, corrugated box with Flipkart tape was there and underneath Khaitan box was there eaten by rat. No Manual, warranty card in it.

Product was old, dirty looks used. Even wire was dirty, dust allover and plug was having corrosion on it. Box say product was 2013 packed, means...

I have placed an order o[censored] Yureka Note (16 GB, Black) as COD, Order ID: [protected] (1 Item), Placed on 04 Nov, 2016 - but after a long wait suddenly they have informed me through email that the item has been refunded. Question is who refunded the item?.. Then I searched the present price of the item which is 13340.00 and I understand why it is showing refunded? The items I have ordered on Rs.7999/-...But as the price increased they have...

I have ordered Hi5 seating recliner from Snapdeal on Oct 7 th 2016 for around 12000/-, and I got it delivered on Oct 29th 2016,
The received product is not functioning so asked for repair and they said repair Is not possible and has to be returned. They arranged pickup through Vulcan couriers and picked the product on 14 th Nov 2016 .
But till date the status itself is not been updated and refunded is not been processed . I...

Hi Snap Deal,

I have ordered for a product and i was delivered to a different product. I have requested for a replacement of the product, but your team is not accepting the product from the place it was delivered. Your team is requesting me to send the product to an address, not sure how a pickup service is not available when the product is delivered to the same place.

Appreciate if you can quickly replace the...

I have ordered two phones i.e xiaomi redmi note 3 on snapdeal of 12000 each s snapdeal haven't refunded my money its been 7 days n they even not replying my mails now ! I am frustrated now ! I have checked my refund details its showing refunded but I have checked and its not received yet ! M so frustated now ! I just want my refund as soon as possible ! Please take some action on snapdeal worst site ever !...

Dear sir/Madam,

I have pruchased Faber 5 Burner hob/stove from snapdeal, where the snapdeal has promised of one year manufacturer warrenty at the time of sale.

Upon receiveing the product, I have enquired with Faber, the manufacturer of the product and they have denied stating that "Faber does not provide any sort of warrenty for the products purchased online". From then, I have made almost 40 + calls to snapdeal...

Do not ever buy from Snapdeal. This is the worst site.

I ordered Sunflame Gas Cook top and instead of that the product delivered was Prestige Induction on 12 Nov 2016 and i raised refund request on 13th Nov 2016. But till now the pickup is not arranged for the product even after follow up with customer care 5-6 times. Every time i called, you guys assured me to resolve my issue in 48 Hrs and till today no solution is made regarding...

I ordered a Spacewood Carnival Queen size bed from Snapdeal on November 3, 2016 through online. The money paid through online transaction is Rs 6, 854.

The confirmation message that I received on the same day mentioned the delivery dates between Nov 25 and 29. The bed is yet to be despatched.

I am yet to receive the furniture. when contacted the customer care, there was no response.

Kindly inform...

I ordered an Highlander Black Slim Fit Polo T Shirt with order number [protected] in snapdeal. I received an empty box delivered to me without the product in it on 25-nov-2016. i tried contacting the customer care regarding this on the same day, they mentioned that they will get back to me upon the inconvineance, i did not got any update from them till now....

Hi,

I had placed a Snapdeal online order for one Tuelip Digital Kitchen Weighing scales details find below kindly :-
Piece though neatly packaged has defective stainless steel pan - is shaking .Not sure how one can measure using such defective piece? Order replacement as per policy and still I end up with "same" defective piece...Is it trustwurthy to shop online between genuine buyer and genuine seller?
Order...

Dear Snapdeal Team,

Its absolutely unacceptable that i have still not received a call from the installation team and i have raised 2 complaints. I would next take this issue up the ladder and see if i could find help from anybody else. I would need the installation done by today or this would be raised to the Government. I see that my 7 days period from the time of delivery expires tomorrow and with the current situation i...

I had ordered a laptop on 13th of October. Order No. [protected] .
The same was picked up on 3rd of November by ECOM courier. Snapdeal is not giving my refund even after being reminded everyday. I still haven't received my refund and it had been over a month, I had also shared my courier receipt for the pickup on 5th November.
The courier receipt is attached below....

I have returned the ny bike to the warehouse address provided by snapdeal. after one week i tracked the consignment and showing that the warehouse person has refused to accept and next day i received the consignment back. I am calling since 15 days to snapdeal customer but till date it has not been solved. neither i got my courier charges not product money.

This is the first time i am facing problem with snapdeal and this let...

Order ID: [protected]
Placed on 19 Oct, 2016
Email - [protected]@gmail.com

I wrote mails more than 30 times and called them over phone several times, but then also they are not picking up the product so i can get my HARD EARNED MONEY IN REFUND.

Even i mailed to CEO of snapdeal but it seems they have taken our money and respect for indian firm as granted....

My order no.[protected], Tracking AWB No. [protected], amount Rs.2892/- bluedart surface courier, recieved on date 21/11/2016, product found damaged. I am product send on dated 22/11/16 snapdeal warehouse address chennai, tracking id. C71199873 via dtdc courier. I speak to snapdeal customercare on date 29/11/16, time 07:02 Mrs.kour, mrs. answer reply not satisfied. So that i am not satisfied your product.Please refund my amount Rs.2892/-...

Dear sir,
I purchased the Obi Worldphone SF1 (32 GB) fro Rs 8999 from Snapdeal with 14 days extended return policy. I ordered the phone on 6th Nov, 2016. and I got it on 10th November, 2016. The phone was not working well due to some problem in display. I file complaint with snap deal and they send me the return order. I got printed the return order sticker and send back to snapdeal on 14th November, 2016 through Bluedart Way bill...

Order Id:[protected]

I had purchased a Sony Bluetooth headset from snapdeal on the 8th of Nov by paying cash on delivery, I raised a return request instantly and after many repeated calls and mails got it returned on the 22nd of November, I have paid 2500rs for this and they have till now not refunded the amount though it's showing as refund successful.

I've been repeatedly mailing [protected]@snapdeal.com and...