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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 327

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Address:Chennai, Tamil Nadu, 261001
Website:www.snapdeal.com

First they refuse to accept my return consignment and repetedly everyday they turned back the courier boy... and when i called approx 100 times then they accept the product... after then refund after 10 days of receiving the product and still they are not paying me my courier charges 180 rupees i have already sent the scan image of courier slip....
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tushar70
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud snapdeal! Fake nike shoes received and they rejected return or refund

Website:snapdeal.com

I want to bring to everyone's notice that i received fake nike pegasus 33 shoes worth rs 7000/- from snapdeal. I have another pair of similar shoes that i bought from nike store. I even took these to the store and they said these are fake.

When i raised a return request, they said the return failed quality checks. I have had several problems with snapdeal before like late delivery and illiterate customer care staff but i never...
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ashik vs
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal says my order has been delivered where it clearly isn't received

Address:Thrissur, Kerala, 680007
Website:Www.snapdeal.com

I had placed an order order for Nova trimmer, details attached along with the complaint, it says it's been delivered on 18nov 2016, while it is not, they haven't informed me about the courier service who is going to deliver it to me, so don't know where my product is, I'm seriously disappointed as I am a regular and have ordered several others which have reached on time. I hope you solve my query ASAP....
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saleem2all
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled after one month

Address:226022
Website:Snap deal

It is to inform that i placed a order No. [protected] on 17 October 2016 for Dolphins Elite Fabric Sofa cum Bed in offer period for Rs. 8954 with expected delivery between 20 Nov to 24 Nov 2016.

on 19 Nov 2016 a SMS message came that your order has been cancelled. but still that product is available on the Snapdeal site for Rs. 14449.

for one month Snap deal keep my money and because the order was placed in...
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Kumaravel Jothibasu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud & Forgery selling

Address:600044
Website:snapdeal.com

I have purchased iball mobile hand set from snapdeal DT.27-Jul-2016 but the mobile was not working properly so i registered return policy but seller & snapdeal was not response and closed my return registration. Then i go to local iball services center. The service centre told me, the hand set warranty has been closed Aug 2015 year. So the seller was fraud my money. Kindly take a necessary action. MY contact details cell: [protected]/[protected]br...
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Mohit pahwa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile

Address:Ghaziabad, Uttar Pradesh, 201010
Website:[email protected]

From snapdeal I had ordered 4g mobile but I got 3g mobile on 28/10/2016 till date not solutions given by company order ID is [protected]. After that company has given me without charger and back cover damage no responsibility of company for that I had fed up from calling to company no response they r saying what u want to do . now my sef going to consumer fourm...
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NareshKandwal
from New Delhi, Delhi
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Delivery address needs to be change

Address:Gurgaon, Haryana, 122015

Dear Team

I order Panasonic nova for which I already paid but by mistake I mentioned wrong address for delivery for my Order ID: [protected]

Request How can I change my delivery address.

Please suggest...
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Martin Nadar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product cancelled without any valid reason (order id: 16049426978)

Address:Thane, Maharashtra, 421204

Hi,

I have purchased a "dolphins elite fabric sofa cum bed" on 17th october 2016 from snapdeal.com. i got the product at discounted rate. i got a delivery date between 12th to 16th of november 2016.

After crossing the given delivery date, today i. e. 18th november 2016 i got a message from snapdeal.com that your order has been cancelled and the amount will be refunded to my account. but they have not given a...
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supernirmesh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered but shows delivered and no one is replying from customer care

Address:Gandhinagar, Gujarat, 382007
Website:www.snapdeal.com

I have placed and order with order id [protected]. I paid for it via my credit card. It is not yet delivered to me but it shows delivered. I put request to resolve this query but noone is responding to me for last 46 hours. They have not given me the detail of courier person otherwise I would have called by myself and ask whether he has given my product to someone else by mistake. But unfortunately, snapdeal customer care is not replying...
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Mazhar V
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return request not accepted even after fault from vendor

Address:Dahod, Gujarat, 389151
Website:snapdeal.com

I have ordered Eureka Forbes Aquasure Prime 4 Litre UV + UF Water Purifier - White on 22nd October 2016 which is delivered to me on 28th October 2016. Return policy mentioned in same is 7 days.

However No person is picking up call from 28th October to 31st October due to Festival Holiday at Eureka Forbes Toll free number for installation of my water purifier. On 1st November I have registered request with Number 97420229 but...
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KD Parmar
from Barmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled tata sky hd pack (dhamaal)

Address:Ahmedabad, Gujarat, 382150

Respected Sir,

I'm KD Parmar, ordered a TATA Sky HD Pack (Dhamaal)( 01 Item) on 26 Oct 2016 vide your Order ID No [protected] and an amounting of Rs. 1389.00 have been deducted by your firm on 26 Oct 2016. Subsequently, the order request has been cancelled on 29 Oct 2016.

After cancellation of my order, your message reveived by me as under:-

Order Cancellation Requested:
We have received...
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J
Jebaraj Durai
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Yu yureka note 16GB Black

Address:631001
Website:snapdeal

My order number is [protected]. I have paid for my product also. But my product is not yet deliverd. I called customer care . After receiving a mail from snapdeal is your product is waiting for delivery like this. When will you send my product?...
+2 photos
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Puskar Sahay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

[Order ID: 16378405625]Issue with the recent ordered product - Free Installation not provided/cancelled.

Address:Ranchi, Jharkhand, 834008
Website:www.snapdeal.com

Hi,

I had ordered LG 49" TV which got delivered to me on time. When I was buying it online there was clearly mentioned on the website as there is a free installation & demo available with this product. So, when it was delivered to me post that Schedule a installation option was enabled for me on the order and hence I scheduled it for 12th Nov 3 PM - 6 PM slot. After 2 days I saw my installation was cancelled without any reason...
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Nitin Jadon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:464001
Website:snapdeal.com

It's almost one month has been passed but I still don't received my refund for the four items which I bought from snapdeal, it is showing that it has been refunded but it doesn't came into my bank account.kindly pay attention to my complaint ant take a legal and strict action towards it.If such type things would get going to be done by these companies then no one could be able to trust them....
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Nivi Jake
from Morena, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not SNAPDEAL it's CHEATINGDEAL

Address:600100
Website:SNAPDEAL

My name NAVIN Raj ([protected]). I have placed an order of whirlpool fridge, till today it should be delivered. But suddenly my order has been cancelled. I shall asked you that I have been waited for a week. Why are you cheating like me people's. Just go and beg in everyone's house. Instead of doing like cheating bussiness... If I didn't get my refund amount within this week. We shall meet in consumer court for my impression... just change...
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cnshah
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement product yet not received after 15 days of request

Address:411014
Website:www.snapdeal.com

Hi Snapdeal team
Hi

I have booked replacement request on 1st Nov 2016 and courier Jv express collected on 11th Nov 2016

I have sent several email and done call to your customer care, every time i got answer that will resolve in 24 hours

Till date no update about replacement and not received any replacement

Looking to your poor service and delivery, I would like to cancel...
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Shubham jain 123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered yet(Snapdeal)

Address:New Delhi, Delhi, 400101
Website:Snapdeal.com

Order id-[protected]
Placed an order on snapdeal week back and paid in advance, was promised that it will delivered within 3-4 days but it has been 8 days still not received, also tracking status of product shows that it is near my hub but still they can't deliver to me, now i doubt they even have dispatched my order, also a guy from their customer service promised that they would deliver my product next day of calling but they didn't.will...
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Priya Dhamala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not received

Address:Bangalore, Karnataka, 562106
Website:snapdeal.com

Recently i ordered avon naturals fresh apple and grapes body and hand lotion pack of 2 but i received only 1 pack today i.e on 17th november, although i have given the full amount . So i request you to kindly cross check my item.
Delevered by Nagesh c.
Client no: [protected]
item amount: 172
I dont want you to refund my cash but please cross check my item and verify it....
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md imtiyaz
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ureka mobile

Address:802134

Dear Sir mai ajmal Hussain
Sir mai snapdeal SE ureka note khrida
Hu mera register mobile number [protected] hai sir wo mobile use kiya hua aur uska tuch kaamnhi kar rha hai jiske liye cas.cear ko complement bhi diya lekin aaj tak mera koi sunwae nhi hua hai sir aapse anurodh hai ki aap mera problem ko solve kre aapka Purana grahak thank mera recod jrur sune plz...
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Prince Himanshu
from Ludhiana, Punjab
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Life like S530 bluetooth earphones with mic

Address:Jalandhar, Punjab, 144001
Website:Snapdeal.com

My order is late when i order dilivery date is 17th Nov to 20th Nov.and when i update then date is 21st....
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