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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 328

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J
Jebaraj Durai
Nov 18, 2016
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Address: 631001
Website: snapdeal

My order number is [protected]. I have paid for my product also. But my product is not yet deliverd. I called customer care . After receiving a mail from snapdeal is your product is waiting for delivery like this. When will you send my product?
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    P
    Puskar Sahay
    Nov 18, 2016
    Resolved
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    Resolved

    Address: Ranchi, Jharkhand, 834008
    Website: www.snapdeal.com

    Hi,

    I had ordered LG 49" TV which got delivered to me on time. When I was buying it online there was clearly mentioned on the website as there is a free installation & demo available with this product. So, when it was delivered to me post that Schedule a installation option was enabled for me on the order and hence I scheduled it for 12th Nov 3 PM - 6 PM slot. After 2 days I saw my installation was cancelled without any reason and didn't get any further response from Snapdeal.

    I tried reaching out to LG customer care and they said they will charge Rs 1000+tax/- since it is purchased online.

    I have called customer care almost 10 times and every time there is a fixed standard response from these guys saying we will update in 24 hrs which actually never appears.

    I had sent mail to customer care(around 50 mails in total) didn't get a single response for either of them.

    So what do you expect me to do, I will go ahead and file a complaint on consumer forum and lets see how will it go from there.

    I have attached all details with the screenshot and Invoice copy of my order.

    awaiting a response from responsible person.

    Regards,
    Puskar
    Jan 7, 2017
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Nov 24, 2016
    Snapdeal.com Customer Care's response
    Dear Puskar Sahay,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal
    Verified Support
    Dec 01, 2016
    Snapdeal.com Customer Care's response
    Dear Puskar Sahay,

    We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

    Regards,
    Team Snapdeal
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      N
      Nitin Jadon
      Nov 17, 2016
      Resolved
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      Resolved

      Address: 464001
      Website: snapdeal.com

      It's almost one month has been passed but I still don't received my refund for the four items which I bought from snapdeal, it is showing that it has been refunded but it doesn't came into my bank account.kindly pay attention to my complaint ant take a legal and strict action towards it.If such type things would get going to be done by these companies then no one could be able to trust them.
      Dec 23, 2016
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Nov 22, 2016
      Snapdeal.com Customer Care's response
      Dear Nitin Jadon,

      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

      Regards,
      Team Snapdeal
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        N
        Nivi Jake
        from Morena, Madhya Pradesh
        Nov 17, 2016
        Resolved
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        Resolved

        Address: 600100
        Website: SNAPDEAL

        My name NAVIN Raj ([protected]). I have placed an order of whirlpool fridge, till today it should be delivered. But suddenly my order has been cancelled. I shall asked you that I have been waited for a week. Why are you cheating like me people's. Just go and beg in everyone's house. Instead of doing like cheating bussiness... If I didn't get my refund amount within this week. We shall meet in consumer court for my impression... just change the named of SNAPDEAL as CHEATINGDEAL...
        Dec 24, 2016
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Nov 22, 2016
        Snapdeal.com Customer Care's response
        Dear Nivi Jake,

        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

        Regards,
        Team Snapdeal
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          C
          cnshah
          from Delhi, Delhi
          Nov 17, 2016
          Resolved
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          Resolved

          Address: 411014
          Website: www.snapdeal.com

          Hi Snapdeal team
          Hi

          I have booked replacement request on 1st Nov 2016 and courier Jv express collected on 11th Nov 2016

          I have sent several email and done call to your customer care, every time i got answer that will resolve in 24 hours

          Till date no update about replacement and not received any replacement

          Looking to your poor service and delivery, I would like to cancel order and request you to refund my amount

          Attached pickup receipt for your ready reference

          Chetan Shah
          M.[protected]
          Dec 23, 2016
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Nov 22, 2016
          Snapdeal.com Customer Care's response
          Dear cnshah,

          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

          Regards,
          Team Snapdeal
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            S
            Shubham jain 123
            from Mumbai, Maharashtra
            Nov 17, 2016
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 400101
            Website: Snapdeal.com

            Order id-[protected]
            Placed an order on snapdeal week back and paid in advance, was promised that it will delivered within 3-4 days but it has been 8 days still not received, also tracking status of product shows that it is near my hub but still they can't deliver to me, now i doubt they even have dispatched my order, also a guy from their customer service promised that they would deliver my product next day of calling but they didn't.will never order any order from snapdeal next time.
            Dec 22, 2016
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Nov 18, 2016
            Snapdeal.com Customer Care's response
            Dear Shubham jain 123,

            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

            Regards,
            Team Snapdeal
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              P
              Priya Dhamala
              from Mumbai, Maharashtra
              Nov 17, 2016
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 562106
              Website: snapdeal.com

              Recently i ordered avon naturals fresh apple and grapes body and hand lotion pack of 2 but i received only 1 pack today i.e on 17th november, although i have given the full amount . So i request you to kindly cross check my item.
              Delevered by Nagesh c.
              Client no: [protected]
              item amount: 172
              I dont want you to refund my cash but please cross check my item and verify it.
              Dec 30, 2016
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Nov 18, 2016
              Snapdeal.com Customer Care's response
              Dear Priya Dhamala,

              We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

              Regards,
              Team Snapdeal
              Verified Support
              Nov 29, 2016
              Snapdeal.com Customer Care's response
              Dear Priya Dhamala,

              We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

              Regards,
              Team Snapdeal
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                M
                md imtiyaz
                from Delhi, Delhi
                Nov 17, 2016
                Resolved
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                Resolved

                Address: 802134

                Dear Sir mai ajmal Hussain
                Sir mai snapdeal SE ureka note khrida
                Hu mera register mobile number [protected] hai sir wo mobile use kiya hua aur uska tuch kaamnhi kar rha hai jiske liye cas.cear ko complement bhi diya lekin aaj tak mera koi sunwae nhi hua hai sir aapse anurodh hai ki aap mera problem ko solve kre aapka Purana grahak thank mera recod jrur sune plz
                Dec 19, 2016
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Nov 18, 2016
                Snapdeal.com Customer Care's response
                Dear md imtiyaz,

                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                Regards,
                Team Snapdeal
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                  P
                  Prince Himanshu
                  from Ludhiana, Punjab
                  Nov 17, 2016
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                  Address: Jalandhar, Punjab, 144001
                  Website: Snapdeal.com

                  My order is late when i order dilivery date is 17th Nov to 20th Nov.and when i update then date is 21st.
                  Nov 17, 2016
                  Updated by Prince Himanshu
                  My order is tooooooo late.
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                    K
                    kfcdon
                    from Pune, Maharashtra
                    Nov 17, 2016
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411019

                    (Ticket Id:[protected]

                    more than one week
                    Order ID: [protected]

                    ur return person asked me to visit and then said he will not take return, check 9/11/016 records

                    its more than one week

                    should I go to consumer court?

                    u have 7 days return policty then why u not taking product back?
                    this is clear breach of policy

                    also there was not response from courier company even if I called them many times
                    Jan 9, 2017
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 18, 2016
                    Snapdeal.com Customer Care's response
                    Dear kfcdon,

                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                    Regards,
                    Team Snapdeal
                    Nov 27, 2016
                    Updated by kfcdon
                    nothing happening
                    Verified Support
                    Nov 28, 2016
                    Snapdeal.com Customer Care's response
                    Dear kfcdon,

                    We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

                    Regards,
                    Team Snapdeal
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                      T
                      t.kanagarajan
                      Nov 17, 2016
                      Resolved
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                      Resolved

                      Address: 560066

                      I have received the product on 8th Nov 2016. I have opened the outer cover and inner box cover was tampered. So, I requested for return. Courier pickup guy has opened the inner cover on 9th Nov and found used item was there. He refused to pick up the item.

                      I raised a complaint on 9th Nov for receiving used product. Order id:[protected] (Philips QT4006/15 advanced trimmer).

                      Ticket no: 35438422.

                      I am waiting for almost 8 days. No proper response from Snapdeal customer care executives.

                      Please do resolve this issue.

                      Regards
                      Kanagarajan
                      [protected]
                      Dec 24, 2016
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 22, 2016
                      Snapdeal.com Customer Care's response
                      Dear t.kanagarajan,

                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                      Regards,
                      Team Snapdeal
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                        M
                        Mohammad Shaiq
                        from Jammu, Jammu and Kashmir
                        Nov 17, 2016
                        Resolved
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                        Resolved

                        Address: 226010
                        Website: www.consumercomplaints.in/new_complaint

                        I placed an order on 11 Nov. 2016 for ""Meakida Drill Stand"" as prepaid worth Rs 1810 having good quality and features.
                        Instead of that an inferior product of different brand ""Duro India Gold drill stand"" has been delivered by Burhani Tools and Hardware, Pune.
                        So, kindly look into the matter how it could happen and do the needful in my support by taking an appropriate action against the concerned responsible for. Though your reputation/credibility gets better ratings if the same product is delivered which is displayed/shown to sale to the best satisfaction of customer.
                        Jan 1, 2017
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 22, 2016
                        Snapdeal.com Customer Care's response
                        Dear Mohammad Shaiq,

                        We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

                        Regards,
                        Team Snapdeal
                        Verified Support
                        Dec 01, 2016
                        Snapdeal.com Customer Care's response
                        Dear Mohammad Shaiq,

                        We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                        Regards,
                        Team Snapdeal
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                          A
                          Alex King
                          Nov 17, 2016
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                          Address: Bhopal, Madhya Pradesh, 20546330170
                          Website: -http:-//jvxp.in

                          Bluetooth
                          Nov 17, 2016
                          Updated by Alex King
                          Not recieve my amounts
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                            R
                            Rony Das
                            from Delhi, Delhi
                            Nov 17, 2016
                            Resolved
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                            Resolved

                            Address: Mysore, Karnataka, 570027
                            Website: Snapdeal.com

                            I ordered a t shirt, and after tracking its showing that it is reached to mysore, where i am staying. Its been 2 days after that, but god knows why they are not delivering the product. I ordered for a performance purpose and i tried snapdeal to buy and now i am regretting. I am never gonna buy anything from snapdeal hereafter. I called their customer care number, but didnt find any option to talk to them. The awb number is - awb: pd[protected]
                            Nov 18, 2016
                            Complaint marked as Resolved 
                            I received it today.
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 17, 2016
                            Snapdeal.com Customer Care's response
                            Dear Rony Das,

                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                            Regards,
                            Team Snapdeal
                            Nov 18, 2016
                            Updated by Rony Das
                            I received the item today. :)
                            Verified Support
                            Nov 19, 2016
                            Snapdeal.com Customer Care's response
                            Dear Rony Das,

                            Thank you for the acknowledgement. Please feel free to get in touch on [protected]@snapdeal.com if you require any assistance.

                            Regards,
                            Team Snapdeal
                            Sir
                            At the deepawli festival time on especial sale I ordered chesterfield high office chair on buy1 and get 1 scheme
                            on dated[protected] vide order id [protected](4th item) to jasper infotech pvt ltd a proxy of snapdeal.com and
                            the sub order id of this item was mentioned as [protected]. I made the payment on[protected] through my
                            SBI ATM DEBIT CARD for Re 4539/ and I was given rebate for Re 500/ as 10%for payment online and the product
                            delivery at my residence was fixed for the period 9th to 13th Nov 2016. The seller is named as kv industries New
                            Delhi.And when the product was not delivered to me within that stipulated time I reminded them via online messages on their customer care helpline vide reference no 35809908 dt[protected], I received a message that they are just dispatching the product and that I shall be receiving in between 14th to 16th Nov 2016 and when this date also elasped I tried a lot on their customer care mobile No [protected] so many times and wasted my Re
                            57/ as mobile charges for futile talks and meanwhile again mailed complaint messages vide query reference Nos 36352761 dt18-11-16 and 36403528 dt[protected] and it resulted into cancellation of my order in the name of non availability of the product to the snapdeal by the seller kv industries as he has now increased the prices of this product upto Re 6999/ earlier increased to Re 5499/.
                            It is is matter of grave concern that who will buy any thing from snapdeal when it has no control over such
                            cheat sellers.my money Re4539/ was used by you snapdeal and the cheat kv industries(seller) from 13-10-16 to[protected], did you pay me the due interest on it to me which was legally and morally binding on you. Will such mean and irresponsible modus operandi can make you sustain in market?. Should you not at least blacklist
                            such mean and cheat sellers who possess no business moral at all, am I wrong if I blame you of patronizing such dirty and tricky sellers? how that cheat seller is selling the same chairs on your site on higher prices while cancelling my contract dated 13-10-16 when he took the full payment of that product in advance from me. I pity
                            on you, and wonder how are you alive and doing business, do you call such cheating as business? I wonder at your bravery.If you wish I can fight this case against you in consumer protection forum at Alwar.
                            Best regards
                            shiv charan sharma(mob- [protected])
                            156 Gandhinagar, Scheme 8, Alwar(Raj)301001
                            product order id [protected]/ dt 13-10-16
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                              A
                              amritreyat07
                              from Gorakhpur, Uttar Pradesh
                              Nov 17, 2016
                              Resolved
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                              Resolved

                              Address: Ludhiana, Punjab, 141003
                              Website: www.snapdeal.com

                              Hello, I have ordered cricket bat 3 times and every time i have received duplicate/fake cricket bat from snapdeal. Why snapdeal wasting my time and try to make me fool again and again. If Snapdeal do not have genuine products then please stop to do business. What is quality assurance department doing?
                              Jan 1, 2017
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 25, 2016
                              Snapdeal.com Customer Care's response
                              Dear amritreyat07,

                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                              Regards,
                              Team Snapdeal
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                                A
                                Arpita Adhikary
                                from Silchar, Assam
                                Nov 17, 2016
                                Resolved
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                                Resolved

                                Address: Kamrup Metropolitan, Assam, 781022
                                Website: www.consumercomplaints.in

                                I had ordered two blanket on 6th nov 2016, but on 10 th nov snapdeal itself had cancelled one order. I need two blanket so i cancelled other order on 10 th nov morning. But snapdeal not refund my money. I sent several mail but till now i did not get my refund. I tried their customer care no but there no option to talk to their executive. How snapdeal can cheat people without a proper customer care number where we can connect their executive. My order no [protected]
                                Dec 23, 2016
                                Complaint marked as Resolved 
                                My issue is not resolved . still my refund is not initiated. how can they marked as rosolved issue when my issue is not resolve. worst service .
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 17, 2016
                                Snapdeal.com Customer Care's response
                                Dear Arpita Adhikary,

                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                Regards,
                                Team Snapdeal
                                Verified Support
                                Nov 21, 2016
                                Snapdeal.com Customer Care's response
                                Dear Arpita Adhikary,

                                We understand the plight. We will get the issue checked and update you at the earliest.

                                Regards,
                                Team Snapdeal
                                Worst customer service of Snapdeal. After 11 days of cancellation, refund is not initiated.
                                Snapdeal.com Customer Care's response, Nov 22, 2016
                                Verified Support
                                Dear Arpita Adhikary,

                                We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

                                Regards,
                                Team Snapdeal
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                                  R
                                  ritububble
                                  from Bengaluru, Karnataka
                                  Nov 17, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560067
                                  Website: snapdeal.com

                                  I received a 6 seater dining table from snapdeal which was installed after 2 days of delivery. After the installation done by their people I come to know the table top damaged...Since then requesting the customer care to get the product picked and refund my money, but all in vain...The wooden frames, carton boxes all lying in my living room for they want the original packing...my house is in a mess with my money also stuck...feeling very helpless..Please help
                                  Thanks and regards,
                                  Ritu
                                  Dec 18, 2016
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 17, 2016
                                  Snapdeal.com Customer Care's response
                                  Dear ritububble,

                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                  Regards,
                                  Team Snapdeal
                                  I have placed an order in Snapdeal on 5-11-16, ([protected]) .. I still didn't get the refund.. if I Cal the customer care Mr.priyan answered and gives irresponsible answers
                                  Snapdeal.com Customer Care's response, Nov 19, 2016
                                  Verified Support
                                  Dear Surya Abhi,

                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

                                  Regards,
                                  Team Snapdeal
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                                    S
                                    swats
                                    from Ajmer, Rajasthan
                                    Nov 17, 2016
                                    Resolved
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                                    Resolved

                                    Address: Udaipur, Rajasthan, 313001
                                    Website: snapdeal.com

                                    Dear Sir/Ma'am,
                                    No one has picked up the order no. [protected] and the people claiming that they have contacting me many times, neither they contacted me nor they pick up the order and still showing the status that order has been picked up.

                                    Kindly help me out this time and from next time i am not gonna shop from snapdeal and will suggest others also not to shop from snapdeal

                                    For delivering the product, they called so many times but when it is about returning the product, their people did not called even once.
                                    Dec 19, 2016
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Nov 17, 2016
                                    Updated by swats
                                    [protected] Just now had words with your executive on this number, before i could complete my statement, he disconnected the call.
                                    is this the way to treat with your customers
                                    Verified Support
                                    Nov 17, 2016
                                    Snapdeal.com Customer Care's response
                                    Dear swats,

                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                    Regards,
                                    Team Snapdeal
                                    This is a fake company and don't have any concern with customer ..

                                    just send me mail with your complete details and I will take folloup with snapdeal ..

                                    I will take things to higher level ..

                                    regards
                                    rukhvinder singh
                                    My Order ID: [protected] item is "SONY SBH20 Sterio Bluetooth 3.0 Headphones - Golden Black" placed on 07 Nov 2016, showing closed on 10th Nov. please help me and deliver the product quickly.

                                    item is SONY SBH20 Sterio Bluetooth 3.0 Headphones - Golden Black
                                    Snapdeal.com Customer Care's response, Nov 19, 2016
                                    Verified Support
                                    Dear Dwarkesh Joshi,

                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

                                    Regards,
                                    Team Snapdeal
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                                      M
                                      Madhu Kumar Chowdary
                                      from Hyderabad, Telangana
                                      Nov 19, 2016
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500090
                                      Website: www.snapdeal.com

                                      As I took a bed from Snap deal which I did a mistake. The bed was delivered on 09.11.2016 and the bed was not up to my requirement. So I planned to return let I have changed my mind and i called them to cancelled my Return and from then onward I am calling daily for Installation. Everyone saying that within 24 hours, till now I have not received and call nor Email.

                                      By this I understood not recommend Snapdeal to anyone nor not to shop.

                                      Very Very "POOR SERVICE."
                                      Dec 22, 2016
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 19, 2016
                                      Snapdeal.com Customer Care's response
                                      Dear Madhu Kumar Chowdary,

                                      We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

                                      Regards,
                                      Team Snapdeal
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                                        A
                                        avi12roy
                                        from Kolkata, West Bengal
                                        Nov 17, 2016
                                        Resolved
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                                        Website: www.snapdeal.com

                                        Hi All,
                                        I have received a brick instead of 5.1 Speaker. Firstly it was delivered after 19 days of placing the order. Next it was a big brick which I received. No response from Snapdeal until I posted the image in Social Media(Facebook, Twitter). Snapdeal Ceo(Mr Kunal Bahl) didn't bothered to replied in twitter(I tweeted him as well). Employee from Senior Escalation Team still are saying lie. After much harassment, received the refund. Now they are saying there will be no compensation for this incident. his company should be banned as same thing is happening for numerous customer.
                                        Dec 18, 2016
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 17, 2016
                                        Snapdeal.com Customer Care's response
                                        Dear avi12roy,

                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                        Regards,
                                        Team Snapdeal
                                        Order ID: [protected]

                                        We meed Refund for the particular Item Mitashi 5.1 Home Theatre system with Bluetooth HT
                                        8150 BT, So please initiate the Refund.

                                        I Already sent that product with a the snopshot of tracing detail for the received product to warehouse.

                                        Customers are told to arrange team call. but still the call is not coming..

                                        Please arrange immediately for the refund of the product otherwise i scomplient consumer for that regarding..

                                        Customer is not responding all the time. Still not getting refund and replacement.
                                        Ordered date, Placed on 30 Sep, 2016. suddenly returned the Item. But I dot know to reject the complaint still not getting the refund.
                                        Snapdeal.com Customer Care's response, Nov 23, 2016
                                        Verified Support
                                        Dear ravi5544,

                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

                                        Regards,
                                        Team Snapdeal
                                        Order ID: [protected]
                                        customers are not respond these matter. i need refund for these regarding. im not received these product snapdeal team cheating these regarding .
                                        please immediately generate refund this product. no bodies are not responding. before one week not generating this refund i face the consumer of the product regarding this. please generate this refund regarding this item.
                                        Snapdeal.com Customer Care's response, Nov 25, 2016
                                        Verified Support
                                        Dear ravi5544,

                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

                                        Regards,
                                        Team Snapdeal
                                        Sir/mam

                                        Order ID: [protected]

                                        Mitashi HT 8150 BT 5.1 Speaker System

                                        I don't need damaged without quality item need my money back please arrange

                                        immediately.
                                        Snapdeal.com Customer Care's response, Nov 26, 2016
                                        Verified Support
                                        Dear ravi5544,

                                        We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

                                        Regards,
                                        Team Snapdeal
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