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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 328

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K
kfcdon
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal not taking returns

Address:Pune, Maharashtra, 411019

(Ticket Id:[protected]

more than one week
Order ID: [protected]

ur return person asked me to visit and then said he will not take return, check 9/11/016 records

its more than one week

should I go to consumer court?

u have 7 days return policty then why u not taking product back?
this is clear breach of policy

also there was not response...
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T
t.kanagarajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received used item but there is a delay in pickup

Address:560066

I have received the product on 8th Nov 2016. I have opened the outer cover and inner box cover was tampered. So, I requested for return. Courier pickup guy has opened the inner cover on 9th Nov and found used item was there. He refused to pick up the item.

I raised a complaint on 9th Nov for receiving used product. Order id:[protected] (Philips QT4006/15 advanced trimmer).

Ticket no: 35438422.

I...
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M
Mohammad Shaiq
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Different brand of product - reg.

Address:226010
Website:www.consumercomplaints.in/new_complaint

I placed an order on 11 Nov. 2016 for ""Meakida Drill Stand"" as prepaid worth Rs 1810 having good quality and features.
Instead of that an inferior product of different brand ""Duro India Gold drill stand"" has been delivered by Burhani Tools and Hardware, Pune.
So, kindly look into the matter how it could happen and do the needful in my support by taking an appropriate action against the concerned responsible for. Though...
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A
Alex King
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Not coming for return amount

Address:Bhopal, Madhya Pradesh, 20546330170
Website:-http:-//jvxp.in

Bluetooth...
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R
Rony Das
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

T shirt

Address:Mysore, Karnataka, 570027
Website:Snapdeal.com

I ordered a t shirt, and after tracking its showing that it is reached to mysore, where i am staying. Its been 2 days after that, but god knows why they are not delivering the product. I ordered for a performance purpose and i tried snapdeal to buy and now i am regretting. I am never gonna buy anything from snapdeal hereafter. I called their customer care number, but didnt find any option to talk to them. The awb number is - awb: pd[protected]...
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A
amritreyat07
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate/fake product

Address:Ludhiana, Punjab, 141003
Website:www.snapdeal.com

Hello, I have ordered cricket bat 3 times and every time i have received duplicate/fake cricket bat from snapdeal. Why snapdeal wasting my time and try to make me fool again and again. If Snapdeal do not have genuine products then please stop to do business. What is quality assurance department doing?...
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A
Arpita Adhikary
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After 8 days of cancellation refund not initiated.

Address:Kamrup Metropolitan, Assam, 781022
Website:www.consumercomplaints.in

I had ordered two blanket on 6th nov 2016, but on 10 th nov snapdeal itself had cancelled one order. I need two blanket so i cancelled other order on 10 th nov morning. But snapdeal not refund my money. I sent several mail but till now i did not get my refund. I tried their customer care no but there no option to talk to their executive. How snapdeal can cheat people without a proper customer care number where we can connect their executive....
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R
ritububble
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged dining set delivered... Now not getting a refund

Address:Bangalore, Karnataka, 560067
Website:snapdeal.com

I received a 6 seater dining table from snapdeal which was installed after 2 days of delivery. After the installation done by their people I come to know the table top damaged...Since then requesting the customer care to get the product picked and refund my money, but all in vain...The wooden frames, carton boxes all lying in my living room for they want the original packing...my house is in a mess with my money also stuck...feeling very...
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S
swats
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding return request

Address:Udaipur, Rajasthan, 313001
Website:snapdeal.com

Dear Sir/Ma'am,
No one has picked up the order no. [protected] and the people claiming that they have contacting me many times, neither they contacted me nor they pick up the order and still showing the status that order has been picked up.

Kindly help me out this time and from next time i am not gonna shop from snapdeal and will suggest others also not to shop from snapdeal

For delivering the product,...
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M
Madhu Kumar Chowdary
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bed

Address:Hyderabad, Andhra Pradesh, 500090
Website:www.snapdeal.com

As I took a bed from Snap deal which I did a mistake. The bed was delivered on 09.11.2016 and the bed was not up to my requirement. So I planned to return let I have changed my mind and i called them to cancelled my Return and from then onward I am calling daily for Installation. Everyone saying that within 24 hours, till now I have not received and call nor Email.

By this I understood not recommend Snapdeal to anyone nor not...
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A
avi12roy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a brick instead of 5.1 Speaker

Website:www.snapdeal.com

Hi All,
I have received a brick instead of 5.1 Speaker. Firstly it was delivered after 19 days of placing the order. Next it was a big brick which I received. No response from Snapdeal until I posted the image in Social Media(Facebook, Twitter). Snapdeal Ceo(Mr Kunal Bahl) didn't bothered to replied in twitter(I tweeted him as well). Employee from Senior Escalation Team still are saying lie. After much harassment, received the refund....
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Kheljit Singh
from Dhanbad, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of refund request on sale of non genuine product.

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Sir,
I bought a Bulls eye brown leather jacket through snapdeal online shopping with their snapdeal id [protected]. The product shown in the website and the product deliverd to me was found totally different and not a genuine one. I sent them back the product as per their instructions. But now their company is not willing to refund my amount telling that the product did not met their quality check criteria. Please help....
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V
vk1256
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return (wrong item)

Address:Jaipur, Rajasthan, 302017

Order I D : [protected].
Hi, I ordered a pair of Running shoe worth around 6412-. I received a wrong product. It was a nova hair dryer. I called the delivery guy that received completely different product. He said no worry just fill the return request on snapdeal. I call you more than 16&17 times.yours customers care told me pickup 1&2 days.but not pickup happened.I emails you more than 3&4 times.but not pickup happened....
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ش
شہریار یحی
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding not getting an authentic invoice to recover warranty even after a number of requests

Address:800006
Website:www.snapdeal.com

Earlier this year i have purchased a kdell keyboard and mouse combo. After few months it stopped. so i consulted dell care for replacement of my product with a copy of invoice provided by snapdeal but dell care asked me to call snapdeal and ask them for an invoice which has company logo as well, as the previous invoice doesnt have any logo or sellers stamps.
so i contacted snapdeal in return and they agreed for that. they told me give...
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K
krris50
from Chaibasa, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return request cancelled out on the behalf of courier not customer

Address:Mumbai City, Maharashtra, 400062
Website:snapdeal

Hi,
As i have made a return request of one of the ordered product name being women orange rayon kurti,
Invoice number :s8f4bd/16-17/802.,
Order id: [protected]
Reference number: 35558926
The problem is that i had made a return request on 09/11/2016 or 10/11/2016, and a day after making request i got message from courier written 'we attempted the pickup of your package but were unsuccessful. We also tried...
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M
Mariya Arul Raj
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foot massager

Address:New Delhi, Delhi, 100002
Website:www.snapdeal.com

I had ordered a foot massager during the Diwali Sale in snapdeal. I received the product in damaged condition. I immediately raised a replacement request online and returned it to them. After 10 days, they have delivered me the same damaged product stating that the product hasn't passed their Quality Check. I tried reaching out to their customer support team; but because the product is in delivered status, I couldn't raise a further request...
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D
Ds@g#&
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About no delivery no refund

Address:Allahabad, Uttar Pradesh, 211002
Website:snapdeal .com

I am daya shankar gupta from allahabad mobile no.[protected] i orderd azani 4set door curtain id no.[protected] on 27october which was delivered me on 3 november i was paid rupees 999 cod but product was deffective so i refund it which was picked up on6 november on 11 november company send me msg that we closed your returen request and we will send you item in next 24 hours on your address but on 13 november company called me and said tha...
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Anju-kuriakose
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mi Note 3

Address:560045
Website:www.snapdeal.com

The product delivered has technical issue. It is locked as it asks for a number password while I had given pattern lock.
The phone is locked and factory function is not working. I had requested for replacement in Snapdeal website on 25th Oct'16. An engineer visit was scheduled and completed on the same day. Even he couldn't fix the issue. I was promised that replacement will be initiated.
However the status in Snapdeal website...
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M
mbamantudon
from Hyderabad, Telangana
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Order id: 16675701285, placed on 11 nov, 2016

Address:500044
Website:www.snapdeal.com

I cancelled the product worth RS.809 and snap-deal not refunded the money but simply changed the status to refunded successfully.This is second time snapdeal cheating on me. I contacted snapdeal regarding this issue but it seems they are not interested to refund....
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Kiran Akadas
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled order and no reply

Address:Dharwad, Karnataka, 580032
Website:Snapdeal.com

The biggest scam in India
No customer care person to talk to and not even a reply to a dozen of emails sent to them
My order was canceled without any reason after 10 days of order without any proper information. They don't bother to reply or talk to us . This is the worst shopping experience I've ever had.
NEVER BUY ANYTHING ON SNAPDEAL .
They are the biggest scamsters . You'll never received your order and even...
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